Passing The Torch To The Next Generation of HR s Most Talented Where Are Our Mentors? Jack Smalley, SPHR Director, HR Learning & Development

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1 Passing The Torch To The Next Generation of HR s Most Talented Where Are Our Mentors? Jack Smalley, SPHR Director, HR Learning & Development

2 Up to 40 million Baby Boomers will retire within the next 10 years Replaced by high potential Gen X rs and Millenials Human Resources will be the center of the greatest transformation within the U.S. work force Before we can lead this organizational change, we must transform HR Is your organization prepared? Are your mentor s identified and in place? 2

3 The Next Generation of HR Professionals Critical Issues: Rebuilding morale during economic recovery Implementing culture of integrity after image of corporate fraud and greed Constructing bridge of trust between employee/ leadership after resolution of EFCA Drive succession planning to include multigenerational opportunities through diversity programs Lead Organizational Change 3

4 Why is HR Leadership Critical? Less than 50% of employees trust their leaders Only 14% of junior management have a role model at work Company loyalty is at an all time low Constant organizational change Downsizing/rightsizing Cradle to grave culture extinct Employees will continue to leave boss 4

5 Mentoring Habits We Must Immediately Pass To Our Next Generation of HR s Most Talented Protecting your integrity Critical decision making Diverse talent management Avoiding ego-land Becoming a business partner at the Big Table 5

6 Mentoring Habit #1 Protecting Your Integrity

7 Mentoring Habit #1 - Protecting Your Integrity The Do Right Rule Most critical leadership possession Leaders must protect Fortune article Integrity takes a lifetime to achieve A moment to lose

8 Mentoring Habit #1 - Protecting Your Integrity There are no tough decisions When warning lights flash throw a rug over it Don t ignore the small issues everything counts We can all lose our integrity Lapse in integrity makes the news Corporate fraud Insider trading Wall street bonuses Harassment HR leads 24-7 Everything counts 8

9 Mentoring Habit #2 Critical Decision Making

10 Mentoring Habit #2 Critical Decision Making Best decisions made before a crisis Become a pilot Nothing is unique to anyone Football field of problems HQ environment vs. manufacturing Most successful HR leaders surround themselves with those who challenge us Who is in your inner circle? Asking subordinates for advice is greatest form of recognition Protecting integrity should impact each decision

11 Mentoring Habit #2 Critical Decision Making Don t rush to judgment Fact gathering Equal time to opposing views Valuing compromise 11

12 Mentoring Habit #2 Critical Decision Making Mentor conflict resolution skills Address immediately Thoroughly communicate Identifying conflict traits Firecracker Cold shoulder Back stabber Social zingers Trivia fighters Having the last word 12

13 Mentoring Habit #2 Critical Decision Making Address conflict immediately Avoiding fight or flight 42% of leader s time Ingredients of organizational conflict Diversity Differences Needs/Desires Perceptions Power 13

14 Mentoring Habit #2 Critical Decision Making Methods of conflict resolution Competition Avoidance Compromise Collaboration Utilizing the 3 W s Who When Where Stepping up to decision making 14

15 Mentoring Habit #3 Diverse Talent Management

16 Mentoring Habit #3 Diverse Talent Management Why HR must be the driver of diversity Top down management Company culture Living the culture Knowledge Understanding stereotypes Understanding Acceptance Changing behavior Senior management must embrace Must be element of performance management Management compensation 16

17 Mentoring Habit #3 Diverse Talent Management Diverse talent management begins with HR Avoid social similarity Admitting our prejudices Implementing recruitment/retention programs Identifying today s workforce needs Generational differences Expanding succession planning Updating/revising performance management 17

18 Mentoring Habit #3 Diverse Talent Management Expanding diversity beyond race/gender Driving generational diversity Attracting/retaining all four generations Preparing for the Boomer exit 80 million Upper management Succession planning Embracing technology 18

19 Mentoring Habit #3 Diverse Talent Management Diverse talent management can only be achieved with top management support 19

20 Mentoring Habit #4 Avoiding Ego Land

21 Mentoring Habit #4 Avoiding Ego Land Transitioning from people-person to corporate management Why do we become someone else as we move up the corporate ladder Remember who you are and what got you there People are always watching Don t allow little things to become big issues Never lose touch with your mentor Take notes The gut check Stay with reality Remember it s integrity 21

22 Two of the Best Mentors Ron Sybert Success through remaining who you are Inner circle of diverse talent Direct feedback Great communicator Larry Ferree Success through avoiding anonymity and irrelevance Patrick Lencioni s, The Three Signs of a Miserable Job Made me feel like a valuable team member day 1 Great boss, mentor, friend Still mentoring at age 73 22

23 Mentoring Habit #5 Big Table Executive Partnership

24 Mentoring Habit #5 Big Table Executive Partnership We have our greatest opportunity to sit at the big table as a business partner BUT FIRST 24

25 Mentoring Habit #5 Big Table Executive Partnership Let go of the HR Cop mentality Take calculated risks Weigh all options Business decisions With HR consulting Embrace Business Operations Finance Sales/Marketing Productivity Force yourself in meetings Then contribute 25

26 Mentoring Habit #5 Big Table Executive Partnership Demand to manage organizational change Communications ME issues Talent management Succession planning Yes; it s integrity again Surround yourself with the best Apply metrics to HR Measure everything $$ Bottom line management Upper management Attention getter 26

27 Conclusion Baby Boomers/GenX rs Begin mentoring immediately GenX rs/millenials Find a mentor immediately There is a reason hearses don t have luggage racks. David Cottrell Monday Morning Leadership 27

28 Wishes You the Greatest of Leadership Success