Leadership development workshop: lead inspire develop February 2018

Transcription

1 Leadership development workshop: lead inspire develop February 2018

2 Contents About the course 03 Agenda 05 Registration form 07

3 About the course In today s changing business world and fluctuating economy, leaders constantly need to develop new competencies on how to lead, inspire and develop their teams, to achieve their company s strategic goals and vision. Thus today s leaders have to think deeper and answer questions like the following ones: Are leaders born or bred? How does Leadership differ from management and command? Who are the successful managers with leadership skills? How can we be the visionary and creative leaders in our profession? How do we inspire and motivate our team to perform at the required level and achieve our company s goals and vision? How can we lead by example, communicating a compelling vision and target for the team? How do we develop our people and talent pools within our department? To address these challenges, managers should not only plan and manage performance of their team, but they also have to think, act and perform as leaders, blending appropriate knowledge, skills and behaviors with relevant experience. Methodology This hands-on influential workshop will help managers become more effective leaders and develop the necessary competencies like communication to inspire, emotional intelligence, results orientation, on-the-job training and coaching, delegation and managing change and conflicts. The learning methodology is highly interactive, consisting of a balanced mix of short presentations and Q&A, sharing of knowledge and experience, discussions, feedback, scenarios, real world case studies, practical examples, self-tests, role plays, individual and group exercises designed to assist the participants to gain a working knowledge of the topics taught and to embed the skills. Leadership development workshop: lead inspire develop 3

4 About the course (contd) Objectives Understand what true leadership is? How is it different from management? Know what it needs to move to senior and executive levels From a leader s point of view: gain a deeper understanding of expectations and responsibilities Inspire your team to achieve company s vision and goals Build strong relationships, having people following you, rather than be afraid of you Create a positive and motivational environment to achieve results with and through your team Develop your team using situational leadership model in action Match your leadership style to your employees developmental needs Apply on-the-job training techniques Apply Coaching skills to your team members to improve their performance Use Emotional Intelligence at work Be a change agent in your organization facilitating change initiatives Who should attend Any Manager who requires better control over their team, organization and goals, and become more productive and achieve their personal and organizational goals, while keeping a healthy work-life balance and a good relationship with their teams. Any level of management in the organization should benefit from this program, starting from top management, middle management and first line management too. Setting In order to enhance communication, it is advisable to have a U Shape setting. 4 Leadership development workshop: lead inspire develop All Rights Reserved EY

5 Agenda Day 1 Leadership: The competency Introduction and Course Objectives Why? How? What? How leaders inspire action through trust ( start with why Simon Sinek) Difference between management and leadership, facts from research Strategy alignment and leadership Creating and communicating a shared vision that inspires action Aligning individual and team s performance with the company s vision, strategic goals, objectives and competencies (the missing link) The 5 Levels of Leadership, John Maxwell Second level of leadership, building relationships: advanced communication skills for leaders Understanding two-way communication dynamics Breaking the building blocks between us Active Listening Skills in practice (self assessment tool and practice) Understanding and managing different personality types at workplace. Using behavioral models and tools with personality types model (self assessment tool and case studies) Day 2 Third level of leadership: bringing results for yourself and the team The Blake and Mouton Management Style (self-assessment tool and discussion) Team dynamics and the power of motivation Performance Management (Using S.M.A.R.T. Objectives, KPIs and Competencies to achieve company's goals and to engage employees) Fourth level of leadership: developing people. Situational leadership model in action Identifying the development level of others The directing level-tools and techniques On-the-job training basic techniques Giving constructive feedback to improve individual and team performance The positive and motivational approach to giving feedback Giving constructive feedback The triangle of de-emphasizing emotions during feedback meetings Linking feedback to learning and development actions Leadership development workshop: lead inspire develop 5

6 Agenda (contd) Day 3 Coaching and supporting What is coaching and how can we play the role of the coach The coaching level-tools and techniques Questioning techniques The emotionally intelligent leader Self-awareness through Johari Window Emotional awareness (self assessment emotional intelligence questionnaire) Managing through emotional intelligence The art of delegating The delegating level-tools and techniques Managing performance Delegating for success Rewarding Fifth level of leadership: building respect and creating a leadership culture Being the change agent Understanding the various types of workplace conflicts Applying the five conflict management styles (Thomas, K.W. and R.H. Kilmann) to promote synergy culture 6 Leadership development workshop: lead inspire develop All Rights Reserved EY

7 Registration form Leadership development workshop: lead inspire develop February 2018 Please fax this form to EY Training, Kuwait: or to: For more courses please visit our website: For further details please contact: /5033 Registration type: Individual Sponsored Company : 1 Name* : Role * : * : Mobile * : 2 Name* : Role * : * : Mobile * : 3 Name* : Role * : * : Mobile * : Course dates: February 2018 Time: 09:00 a.m. 04:30 p.m. Venue: To be decided Registration fee (per participant) KWD375 which includes Course material Lunch and other refreshments EY training certificate Special group rates Book three places and get a 10% discount Book six places and pay for five An invoice with all payment details will be send upon receipt of registration form. Payment must be received in full prior to the course start. Cancellation and refund policy A full refund less an administration fee of KD50 will be given for cancellation requests received up to 5 working days before the event. Cancellations must be made in writing (letter/fax/ ) and reach our office before the 5 working days deadline. Delegates who cancel less than 5 working days before the event, or who don t attend, are liable to pay the full course fee, and no refunds can be given. However, if you wish to attend a subsequent scheduling of the course, and you have paid your course fee in full, you will only be invoiced for 25% of that course fee. Replacement participants are always welcome. Invoice to be addressed to Name * : Role * : Company * : PO Box : * : Mobile * : Contacts Should you have any inquiries, please contact: Name: Dileta Crasto Mobile: /5033/ dileta.crasto@kw.ey.com All courses are subjected to a minimum number of participants. If a course has less than the required number, then EY Training Center (EYTC) is entitled to cancel the course at its absolute discretion, without liability. In such instances, the EYTC team can offer the participants with alternative dates or program options that are at the same level or standard. Note: All fields marked with star (*) are required

8 EY Assurance Tax Transactions Advisory About EY EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. For more information about our organization, please visit ey.com. The MENA practice of EY has been operating in the region since For more than 90 years, we have grown to more than 6,000 people united across 20 offices and 15 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region EYGM Limited. All Rights Reserved. ED None This material has been prepared for general informational purposes only and is not intended to be relied upon as accounting, tax or other professional advice. Please refer to your advisors for specific advice. ey.com/mena