Leadership in Times of Change. Georgia Banking School May 2017

Transcription

1 Leadership in Times of Change Georgia Banking School May 2017

2 PREPARING BANKERS TO LEAD THEIR BANKS DEVELOPING THE LEADER WITHIN YOU by John C. Maxwell

3 We will discuss these key areas of effective leadership: Having a Great Attitude Creating Positive Change Becoming a Problem Solver Determining your Priorities Daily Developing People Defining a Vision Being Disciplined Showing High Integrity

4 Objectives 1. To stress the importance of developing your leadership skills 2. To learn the principles that make up the five levels of leadership. 3. To recall the importance of coaching for high performance. 4. To prepare you to lead in times of change.

5 Definition of Leadership Leadership is INFLUENCE It is the ability to obtain followers. LEADERSHIP is a dynamic relationship based on mutual influence and common purpose between leaders and collaborators in which both are moved to higher levels of motivation and moral development as they affect real, intended change.

6 Leadership Activity With a partner, answer these questions: 1. What are the characteristics of a leader? 2. List public leaders of the world (past and/or present) and why you consider them leaders. 3. What does a person do to become a great leader?

7 The Extra Plus in Leadership: ATTITUDE IT S NOT WHAT HAPPENS TO ME THAT MATTERS BUT WHAT HAPPENS IN ME Write the name of someone whom you greatly admire Describe his/her attitude

8 ARE YOU PROACTIVE? Do you respond in a positive or negative manner? Is everything a crisis?

9 The 5 Levels of Leadership Personhood (Who you are) People Development (For them) Production (What you have done) Permission (They want to) Position (They have to)

10 The Permission Level High Achievers Care about people as well as profits Low Achievers Preoccupied with own security Seek advice and good listeners Avoid communication

11 Production Level You can t build a reputation on what you are going to do Henry Ford When executives were asked what would be the most influential factor in evaluating an employee for a promotion. SPECIFIC ACCOMPLISHMENTS

12 Sel not Spel I seen this outfit which they ain t never bot a dim s worth of nothing from us and I sole them some goods. I m goin to Chicawgo. I cum hear and sole them haff a millyon. We be spendin two much time trying to spel instead of sel. Let s watch those sails. Read these letters from Gooch who is on the rode doin a grate job for us and you should go out and do like he do.

13 People Development: Connecting starts with communicating Hope Encouragement Love Personal Value

14 PERSONHOOD Give an example of someone you consider to be on the Personhood Level How does your team describe you? How can you reach this level one day?

15 You can get everything you want in life if you help enough people get what they want in life. Zig Ziglar

16 The most important ingredient of Leadership: INTEGRITY Image is what people think we are but integrity is what we really are I am who I am no matter where I am or who I am with INTEGRITY HAS HIGH INFLUENCE VALUE.

17 Developing Your Most Appreciable Asset: PEOPLE Level 1: The person who works better with people is a follower Level 2: The person who helps people work better is a manager Level 3: The person develops better people to work is a leader

18 What is the Value of Superior Performers? High performing individuals one standard deviation above the mean (top 15%)-- outperform average performers by %, avg. = 143% Population Unacceptable Average Performance 1 SD Top 15% Superior

19 How to raise everyone s performance one level? How you get a 1 standard deviation change in performance 1 22% of 1SD comes from Selection for performancedriving competencies 44% of 1SD comes from Training & Development for performancedriving competencies 67% of 1SD comes from rigorous Performance Management 1 Lyle Spencer, The Economic Value of Emotional Intelligence Competencies and EIC-based HR programs in D. Goleman & C. Cherniss (Eds.), The Emotionally Intelligent Workplace (San Francisco: Jossey-Bass, 2001).

20 Importance of Competencies Competencies focus us on the what and how, the behaviors that make for success, enabling us to get better. Knowledge Values/Beliefs Skills Traits/Perspectives

21 It is not enough to stare up the steps- we must step up the stairs. -Vance Havner

22 Competency Example Listening Practices attentive and active listening. Has the patience to hear people out. Can accurately restate the opinions of others

23 THE KEY TO LEADERSHIP DETERMINE YOUR PRIORITIES

24 ORGANIZE OR AGONIZE High Importance/High Urgency tackle these projects first High Importance/Low Urgency set deadlines and work part into daily tasks Low Importance/ High Urgency delegate Low Importance/Low Urgency busy work must designate ½ hour of time each day (week)

25 The Ultimate Test of Leadership: Creating Positive Change Why do some people resist change? Routine disrupted Fear of the unknown Purpose is unclear Fear of failure Rewards don t match effort required Personal loss Requires additional commitment

26 OUR ICEBERG IS MELTING by John Kotter 1. Create sense of urgency 2. Pull together team 3. Develop strategy 4. Communicate for buy-in 5. Empower others to act 6. Produce short term wins 7. Don t let up 8. Create new culture

27 Quickest way to gain Leadership: Problem Solving Great leaders recognize a problem in this sequence: They sense it before they see it (intuition). They begin looking for it and ask??? (curiosity) They gather data (processing) They share their feelings and findings (communicating). They define the problem (writing). They check their resources (evaluating). They make a decision (leading).

28 Thoughts to ponder: The one who influences others to lead is a leader without limitations. People tend to become what the most important people in their lives think they will become. People do what they see.

29 The Price Tag of Leadership: SELF DISCIPLINE Follow a small plan that will make a big difference: List 3 areas in your life that lack discipline Place them in order of priority Take them on, one at a time Secure resources that give you motivation Ask a person to hold you accountable Spend time each day getting focused Allow 60 days to work on each area Celebrate with who held you accountable

30 The Indispensable Quality of Leadership: VISION LEVELS OF PEOPLE: 1) Wanderers never see it 2) Followers see it but never pursue it 3) Achievers see it and pursue it 4) Leaders- see it, pursue it, and help others see it

31 Be a model for others to follow I do it I do it and you are with me You do it and I am with you You do it You do it and someone is with you

32 Attributes a leader must possess CONFIDENCE

33 2 nd Attribute of a true leader COMMITMENT

34 Another attributes a leader must possess COMPASSION

35 Final attributes of a strong leader COURAGE

36 Will you become a world class leader for your bank?