Quality Assurance Officer

Transcription

1 Quality ssurance Officer Job Specification JOB DESCRPTON Employment status: Hours: Location: Department: Manager: 1 x permanent, full time 1 x fixed term, full time (for up to 12 months; to cover a period of maternity leave) 35 per week, Monday to Friday 9.00 a.m. to 5.00 p.m. Horizons, 60 Queen s Road, Reading, RG1 4BS Strategy and Business Management Helen Edwards, Head of Quality Enhancement Liaises with: Summary of the role Heads of Faculty; ssociate Heads of Faculty; Dean, Learning and Teaching; Vice Principal, Student Experience; Vice Principal, Strategy and Business Management; ll academic and academic related support teams; Q assessors; Key contacts at validating institutions; Professional Statutory and Regulatory Bodies. The cademic Quality Unit is responsible for developing and manging the quality assurance and enhancement processes, including validation, periodic review and re-validation, annual monitoring and programme amendment. The team is responsible for maintaining the cademic nfrastructure, liaison with partners and Professional Statutory and Regulatory Bodies (PSRBs) and internal and external quality audit. Under the leadership of the Head of Quality and Enhancement, you will manage the key quality assurance events for UCEM programmes and those of validating partners. You will be responsible for assisting with the maintenance of UCEM s higher education academic infrastructure including undertaking audits and reviewing and drafting policies. You will be responsible for reviewing and updating the cademic and General Regulations for Students and ssessment, Progression and ward Regulations and the compilation of annual quality reports. You will manage the module and programme amendment process to ensure that accurate records are kept and relevant stakeholders notified. Duties and responsibilities Provide administrative management for validation, periodic review and re-validation events for programmes of study leading to UCEM awards and to awards of validating partners. Manage, arrange and co-ordinate visits associated with institutional accreditation, approval, monitoring and the operation of collaborative links. Provide guidance to the Learning & Teaching and Student Experience departments regarding the preparation of reports and documentation associated with validation and accreditation requirements. Manage the maintenance of all validation and accreditation documentation and promulgate on UCEM archive and systems. UCEM 02/2018 Page 1 of 5

2 Manage the module and programme amendment process to ensure that accurate records are held of all modules and programmes and that relevant stakeholders are consulted or notified. ssist with the maintenance of UCEM s higher education academic infrastructure including undertaking audits and reviewing, and drafting, policies, procedures and guidance documents. Review and update the cademic and General Regulations for Students and the ssessment, Progression and ward regulations. Compile annual quality reports, as required. Monitor the Q UK Quality Code for Higher Education and related review consultations, to ensure UCEM provision is both compliant and enhanced through the incorporation of good practice. Work with the Head of Quality and Enhancement in disseminating key quality issues across UCEM, including delivering quality related training. ct as secretary to deliberative subcommittees and ad-hoc working groups, as required. Project work ssist with the preparation of documents for a range of Q related projects. Work collaboratively with the cademic Secretariat Team Leader in the compilation of material for Q Higher Education Review and similar events. dditional responsibilities held Complaints officer. Quality Standards and Enhancement Committee member (ex officio). cademic Regulations Subcommittee Member (ex officio). Line management responsibilities None. Financial accountabilities None. PERSON SPECFCTON = pplication/cv = nterview T = Test Qualifications and training Graduate, or similar, level qualification Upper second-class honours degree, or similar, or higher Quality systems/framework training Previous experience Office and administration experience (preferably in a Higher Education environment) Experience of working in a Higher Education environment Minute taking Experience within the same or similar sector UCEM 02/2018 Page 2 of 5

3 Skills, knowledge and aptitudes Strong understanding of quality and adherence to standards Compliant, systematic and logical bility to interact, communicate and build relationships with people; have a personable approach Strong planning, co-ordination and organisational skills with the ability to work to, and meet, deadlines; methodical and logical Skilled in the use of T systems, particularly Microsoft Office to include Outlook (diary appointments and meeting coordination), Word and Excel ccurate and strong attention to detail skills n ability to work independently and maintain self-motivation and persistence n understanding of student support issues T Other or special requirements Car owner and driver with valid licence VLUES we expect all new employees to demonstrate our values at work We will test these as part of the interview process Passion we care We want each and every one of our students to succeed We do the right thing by our students and customers; that means we do whatever we can to ensure that no student falls behind in their studies, and that no customer is unhappy with the service they receive ntegrity fairness first We model integrity in everything we do We never compromise on honesty or trustworthiness We adhere closely to laws and compliance standards We do what we say we will do, and fulfil our promises to staff Excellence we aim high High standards drive everything we do UCEM 02/2018 Page 3 of 5

4 We deliver excellence, strive for continuous improvement and respond dynamically to change Each one of us is personally responsible and accountable for the quality of whatever we do We listen to our students and understand their expectations We strive to exceed expectations in quality and delivery Support we support and respect each other t UCEM each member of staff does everything they can to help other staff and students to achieve their goals We respect others and their opinions, we are open to ideas, we trust each other We promote a supportive working environment across UCEM that extends to our students We value and reward each individual s skills, working towards common goals with shared objectives and through collaborative practice SFEGURDNG ND PREVENT Please note any appointment to this post is conditional upon and subject to an enhanced certificate (criminal record check) issued by the Disclosure and Barring Service (DBS), which will also include a check of the DBS Barred Lists. f you are appointed to this post you will also be required, as part of your induction training, to undertake training relating to safeguarding and Prevent. This training will be both face-to-face and online. ny prior training in these areas is helpful, however it will not make you exempt from undertaking training with us. BENEFTS Salary range 29,000 to 33,000 per annum (Full Time Equivalent). 24 days paid holiday (rising with service to 27) plus paid bank / public holidays and up to 5 paid closure days; all per holiday year. Holiday buy/sell available. Salary exchange pension scheme (auto-enrolment to the People s Pension). From March 2018, you will automatically be opted-in to salary exchange (the term we use for salary sacrifice). You may opt-out. Life assurance provision. Horizons: There are limited parking spaces but you may ask to join the Waiting List. Employee ssistance Programme. Childcare Vouchers (to pril 2018) and Cycle to Work salary sacrifice schemes. Voluntary Healthcare Scheme. Charity giving. ccess to T and retail discounts. On the jobs page of our website you will find the full list of employee benefits at UCEM PPLCTON PROCESS Preferably by to recruitment@ucem.ac.uk Please send the following documents: 1) Your up-to-date CV; 2) covering letter outlining your suitability for the role with your salary details and the role you are applying for (i.e. permanent or fixed term); and 3) completed Recruitment Check Form, available from the jobs section of our website at nternal applicants are advised to inform their line manager of their application. nformal discussion For an informal discussion about the role please contact Helen Edwards on or h.edwards@ucem.ac.uk. UCEM 02/2018 Page 4 of 5

5 For any other enquiries please contact HR on / 2113 or recruitment@ucem.ac.uk NO GENCES WE DO NOT USE GENCES NOR CN WE CCEPT CV SUBMSSONS Closing date Friday 16 March 2018 at a.m. Please note, applications will be reviewed as and when received so you may be invited to interview ahead of the closing date. UCEM 02/2018 Page 5 of 5