Group Element - Evaluation Incident Investigation MM.DD.YY

Transcription

1 Group Element - Evaluation Incident Investigation MM.DD.YY

2 Review Standard 1. Written Standard 5. Acknowledge Success & Make Improvements 2. Communication Achieving Element Continuous Improvement 4. Evaluate or Evaluation plan 3. Training 2

3 Evaluation - What does this mean? Verifying that the standard is current and up-todate to both: Legislation and Company business practices Verifying that what is actually being done in the workplace meets the standards and company rules established in Setting Standards Is the workplace doing what it said that it would do?

4 Benefits of Evaluation Assess implementation of your element Assess what s working & what s not working Identify gaps in your program Address workplace culture issues i.e. employee participation, supervisor support, functional JHSC Record review opportunity re: standards, communication & training Review completed incident/near miss reports Recommend improvements to program

5 Program Requirements for Evaluation (Step 4) Check Safety Group Employers Guidelines of individual element Document all forms of evaluation incorporate into existing methods Aim to complete Evaluation by year- end. If not, must complete by March 30 th, of following year (prior to spot checks starting). But - MUST have written plan of how element will be evaluated and completed by March to put Y on Year-end Report

6 Evidence of Evaluation ASK REVIEW / ANALYZE REPORT = EVALUATION Collection of Data Consider What/Why, How, When, & Who i.e. Administer a Quiz to staff. Review or Analyze the data collected Consider Who, When & How? i.e. Score the quiz & tabulate the overall results and identified gaps. Reporting the Results Consider to Who, When, How & Where? i.e. Quiz results are discussed at JHSC and minutes posted.

7 Negative Results The results of the Evaluation indicates Negative Results For this element, the company is not doing what the Standard expects it to do Is this still Evaluation (Step 4)? YES! Negative results (or less than positive results) provide for Opportunities for Improvement. This is the importance of EVALUATION.

8 Suggestions: Interview/Survey Employees 1. Determine your objectives 2. Address all elements simultaneously 3. Identify required amount of participation 4. Develop list of questions relating to elements and your objectives 5. Questions can either be asked verbally one-on-one with staff or by handouts (Modified worker could do interviews)

9 Suggestions: Scheduled Workplace/Site/Shop Inspections or Tour include all 5 elements in monthly inspection report/checklist ensure JHSC/representative or supervisor understands Ask questions of workers Have JHSC review results and make recommendations Ensure recommendations are recorded in JHSC minutes

10 Suggestions: SAMPLE Interview/Survey Employees Incident Investigations: Were you trained on your Roles & Responsibilities? Are you aware if there is any process to investigate accidents? Who is responsible to investigate? As a JHSC do you understand your legal responsibility to investigate critical injuries and fatalities? As an investigator do you feel comfortable in using a PEMEP analysis during an investigation? NOTE: refer to Element Evaluation questions for sample questions for other elements

11 Suggestions: Joint Health & Safety Committee JHSC must be an active participant in the safety group initiatives since the start of year Discuss at meetings/record in minutes Provide JHSC all pertinent information: meeting minutes, inspection reports, injury statistics, supervisor s comments, training records, etc Discussion to identify areas of improvement for next year and areas of success

12 Suggestions: Management Review Management & supervisors must be aware and involved in safety group initiatives during the year Hold meetings ( quarterly updates) Present to management team the progress of the 5 elements and necessary documentation Discussion Areas of improvement Areas of success Next years elements

13 Suggestions: Internal Audit Measure organization against external standards Workwell Core Audit or corporate audit, CSA, other guidelines Use entire audit or use portions of audit that apply to your element selection For example compare your Incident Investigation Program to the Workwell Element Requirements

14 Suggestions: Observations Decide who and what will be observed Physically observe activity being done lock-out/tag-out, client handling, emergency evacuation, confined space Conducted by supervisor and/or JHSC or worker on modified duties Provide immediate feedback to employee Can be used in conjunction with annual performance reviews

15 SAMPLE Observation Example Motor Vehicle Program Date: Observers Name: Operator: Policy include responsibilities and accountabilities? Safe vehicle driving rules followed? Pre-inspection/circle check completed? Breakdown procedures in place? Driver licensing and training qualifications followed? Immediate Feedback: Operator Comments: Recommendations:

16 Suggestion: Injury/Incident Statistical Analysis Opportunity to measure the impact of completed elements on the injury/incident rates in the workplace Consider using: a historical comparison against previous years a comparison by locations or branches within business a comparison to your rate group

17 Best Practices Use a checklist format Identify in advance how and what will be evaluated Excellent resource document for year-end documentation Write method of evaluation in Standard ( who, what, how, where & when) Include benchmarks in your written standards. Set a schedule

18 Best Practices Use or Add-to existing methods for Evaluation: Include on JHSC agenda to review elements - Recommend actions; Record in JHSC minutes & Post; Review elements at Management Meetings - Address recommendations; Action plan to improve & Minute meetings; Use monthly Workplace Inspections - Complete checklist; Action items; Action taken; post results. Regular worker observations - Set schedule; Ask supervisors to keep log books/checklists; include in inspection; internal audit. 18

19 Acknowledging Success & Making Improvements Based on the results of your evaluation: Recognize everyone who contributed to a successful health & safety program by meeting & surpassing company standards, for example: Letter/memo from the president Newsletter Health & Safety awards or certificates Public recognition (i.e. coffee & muffins for JOHSC and/or employees) Performance Evaluations Accept negative evaluation results as opportunities for improvement - develop an action plan

20 Progress Reports Due- October 14 th,

21 Safety Group Expectations Meet or exceed legislative requirements Meet or exceed requirements from SG guidelines Complete 5 steps for 5 elements Attend 3 meetings Participate in validation audits Keep record of all activities Implement all elements to all sites/ branches/ locations Accept PSHSA consultant visit 21

22 Group Activity Find a Partner Discuss how your organization will implement this element Are you doing what you said you would do? How do you know? What evidence will be used to show that it was evaluated? What questions do you have? Use the template to evaluate each other s element. Complete the process for the rest of your elements. 22