Management - non-statutory (Wales)

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1 Management - non-statutory (Wales) Latest framework version? Please use this link to see if this is the latest issued version of this framework: afo.sscalliance.org/frameworkslibrary/index.cfm?id=fr02063 Issue date: 29 April 2013 Published by Instructus

2 Management - non-statutory (Wales)

3 Framework summary Management - non-statutory Foundation Apprenticeship in Team Leading Pathways for this framework at level 2 include: Pathway 1: Team Leading Competence qualifications available to this pathway: C1 - Level 2 NVQ Certificate in Team Leading Knowledge qualifications available to this pathway: K1 - Level 2 Certificate in Team Leading K2 - Level 2 Certificate in Team Leading Principles K3 - Level 2 Certificate in Team Leading Knowledge K4 - Level 2 Certificate in Principles of Team Leading K5 - Level 2 Certificate in The Principles of Team Leading Combined qualifications available to this pathway: N/A This pathway also contains information on: Employee rights and responsibilities Essential skills Pathway 2: Team Leading (Construction) Competence qualifications available to this pathway: C1 - Level 2 NVQ Extended Certificate in Team Leading Knowledge qualifications available to this pathway: K1 - Level 2 Diploma in Construction Team Leading Combined qualifications available to this pathway: N/A This pathway also contains information on: Employee rights and responsibilities Essential skills Management - non-statutory Management Pathways for this framework at level 3 include: Pathway 1: Management Competence qualifications available to this pathway:

4 C1 - Level 3 NVQ Certificate in Management C2 - Level 3 NVQ Diploma in Management Knowledge qualifications available to this pathway: K1 - Level 3 Certificate in First Line Management K2 - Level 3 Certificate in Management K3 - Level 3 Certificate in Management Principles K4 - Level 3 Certificate in Effective Management K5 - Level 3 Certificate in Leadership K6 - Level 3 Certificate in Leadership and Management Skills K7 - Level 3 Certificate in Principles of Management K8 - Level 3 Certificate in Principles of Leadership and Management Combined qualifications available to this pathway: N/A This pathway also contains information on: Employee rights and responsibilities Essential skills Management - non-statutory Higher Apprenticeship in Management Pathways for this framework at level 4 include: Pathway 1: Management Competence qualifications available to this pathway: C1 - Level 4 NVQ Diploma in Management Knowledge qualifications available to this pathway: K1 - Level 4 Diploma in Management Combined qualifications available to this pathway: N/A This pathway also contains information on: Employee rights and responsibilities Essential skills Management - non-statutory Higher Apprenticeship in Leadership & Management Pathways for this framework at level 5 include: Pathway 1: Leadership & Management Competence qualifications available to this pathway:

5 C1 - Level 5 NVQ Diploma in Management Knowledge qualifications available to this pathway: K1 - Level 5 Diploma in Management and Leadership K2 - Level 5 Diploma in Management K3 - Level 5 Diploma in Leadership and Management K4 - Level 5 Extended Diploma in Leadership and Management K5 - Level 5 Diploma in Principles of Management and Leadership K6 - Level 5 Diploma in Business and Administrative Management (QCF) K7 - Level 5 Diploma in Principles of Leadership and Management Combined qualifications available to this pathway: N/A This pathway also contains information on: Employee rights and responsibilities Essential skills

6 Framework information Information on the Publishing Authority for this framework: Instructus The Apprenticeship sector for occupations in air conditioning, building services engineering, business and administration, cleaning, customer service, digital/information technology, electro technical, electrical and electronic servicing, enterprise and business support, facilities management, heating and ventilating, housing, human resources and recruitment, industrial relations, leadership and management, marketing and sales (also includes contact centres and third sector), plumbing, property and refrigeration. Issue number: 8 Framework ID: FR02063 Date this framework is to be reviewed by: 31/12/2013 This framework includes: Level 2 Level 3 Level 4 Level 5 This framework is for use in: Wales Short description This framework is designed to meet the skills needs of employers of all sizes across the public, private and not-for-profit sectors in Wales. It will attract new talent into management and will help to up skill the workforce to replace those who leave or retire. Foundation Apprentices will work in job roles such as team/section leaders, floor managers, helpdesk managers and trainee supervisors. Apprentices will work in job roles such as first line, section, assistant, trainee managers, senior supervisors and junior non-commissioned officers (armed forces). Those undertaking the Higher Apprenticeship will work in job roles such as managers, senior managers, directors and head of department.

7 Contact information Proposer of this framework This framework is published by the CfA on a non-statutory basis prior to the designation of issuing Authorities for Wales. Developer of this framework Name: Organisation: Organisation type: Job title: Anthea Hollist Skills CFA Standard Setting Body Research & Projects Officer Phone: Postal address: Website: s@skillscfa.org Skills CFA 6 Graphite Square Vauxhall Walk London SE11 5EE Issuing Authority's contact details Issued by: Issuer contact name: Issuer phone: Issuer N/A N/A

8 Revising a framework Contact details Who is making this revision: Your organisation: Your address: Anthea Hollist Skills CFA s@skillscfa.org Why this framework is being revised This framework was revised by Skills CFA in April 2013 to: add a new Level 2 Team Leading (Construction) pathway amend the total GLH for the Team Leading pathway, Level 3 Management pathway and Level 5 Leadership & Management pathway add the Level 4 Management pathway add newly accredited qualifications and remove those no longer available. Summary of changes made to this framework CFA have revised this framework to: add a new Level 2 Team Leading (Construction) pathway amend the total GLH for the Team Leading pathway, Level 3 Management pathway and Level 5 Leadership & Management pathway add the Level 4 Management pathway add the qualifications listed below remove the qualifications listed below There are no other changes affecting the learner within this amendment, other than those listed above. Qualifications removed The following qualifications have been removed from this framework: Level 5 Apprenticeship in Leadership and Management 500/3762/6 ILM Level 5 Diploma in Management (old version of qualification)

9 500/3623/3 ILM Level 5 Diploma in Leadership and Management (old version of qualification) 500/3716/X ILM Level 5 Extended Diploma in Leadership and Management (old version of qualification) 600/2258/9 ILM Level 5 Extended Diploma in Leadership and Management (new version of qualification) Qualifications added The following qualifications have been added to the framework: Level 2 Foundation Apprenticeship in Team Leading NOCN Level 2 Certificate in Principles of Team Leading (QCF) 600/7967/8 NOCN Level 2 NVQ Certificate in Team Leading (QCF) 600/7966/6 Cskills Awards Level 2 NVQ Certificate in Team Leading (QCF) (600/7754/2) Level 2 Foundation Apprenticeship in Team Leading (Construction) Cskills Awards Level 2 NVQ Extended Certificate in Team Leading (QCF) (600/7753/0) Cskills Awards Level 2 Diploma in Construction Team Leading (QCF) (600/3258/3) Level 3 Apprenticeship in Management NOCN Level 3 NVQ Certificate in Management (QCF) 600/7964/2 NOCN Level 3 Certificate in Principles of Management (QCF) 600/7784/0 Level 4 Apprenticeship in Management Edexcel Level 4 NVQ Diploma in Management (QCF) 600/7434/6 Edexcel BTEC Level 4 Diploma in Management (QCF) 600/7442/5 Level 5 Apprenticeship in Leadership and Management ILM Level 5 Extended Diploma in Leadership and Management (QCF) 600/5852/3 OCR Level 5 Diploma in Management and Leadership (QCF) 600/8227/6 Qualifications that have been extended None.

10 Purpose of this framework Summary of the purpose of the framework Management & Leadership skills have a major impact on the development, productivity and performance of organisations of all sizes and across all sectors of the economy. Many British leaders and managers are innovative, creative, visionary and inspirational and are heavily relied upon to sustain the UK as one of the world s leading economies. In today s fast-moving competitive environment there is a need to continue to drive up the performance of the best and to address weaknesses in Management & Leadership that are holding back productivity and performance. The average amount of spend per manager per year for development in the UK is far lower than other European countries, particularly within small to medium sized businesses, where fewer staff have management qualifications than in equivalent sized European countries. The existing workforce needs to be up skilled and new people attracted into these jobs to meet the increasing demand for new management practices and a range of skills, including: leadership skills, including self management, relationship building, negotiation and influencing skills communication and decision making skills information technology skills knowledge and project management skills coaching and mentoring skills skills to win and maintain customer loyalty change management skills such as the ability to manage the challenges of globalisation; and partnership working and the ability to implement innovative solutions to a range of problems As the workforce and the customer base become more diverse, management needs to reflect that diversity and manage it effectively. This requires not only sensitivity to issues such as ethnicity, culture, gender and disability, but a greater awareness of the potential for different and more creative approaches that diversity in general brings. There is a strong demand for Management skills in Wales, with 169,500 managers and senior officials currently employed. (Statistics for Wales, June 2010). Reflecting this high level of demand, the Team Leading & Management Apprenticeship programmes have seen a steady increase in learners since their initial development and the Apprenticeship is in the top ten frameworks in Wales in terms of learner numbers.

11 The Apprenticeship programme has been designed to provide flexible and portable qualifications, units and skills sets which meet the current and future needs of employers of all sizes and across all sectors. The Team Leading Foundation Apprenticeship has been developed to support those working as team leaders, section leaders, floor managers, help desk managers, trainee supervisors, team co-ordinators and those working in a range of other team leader positions. The Management Apprenticeship has been developed to support those working as first line managers, section managers, assistant managers, trainee managers, senior supervisors, junior non-commissioned officers (armed forces) and those working in a range of other management positions. The Leadership & Management Higher Apprenticeship has been developed to support those working as managers, senior managers, head of department, directors and those working in a range of other senior management positions. Tasks undertaken by apprentices will vary depending on the level and sector in which they are employed. Tasks may include planning, allocating and monitoring the work of the team, giving feedback, briefing teams, supporting team members, managing conflict, resolving problems, procuring supplies, project management, agreeing budgets and managing and improving customer service. The framework has been updated to meet the changing skills needs of employers and to meet the requirements of the Specification of Apprenticeship Standards for Wales. It will also contribute to meeting the skills priorities for Wales by: providing flexible access to a high quality Level 2 and 3 skills programme, as a real alternative to academic qualifications, for those who prefer this style of learning and achievement; incorporating skills to improve the levels of general literacy, numeracy and ICT in Wales; using technical and competence qualifications, d by employers, to help their businesses grow; developing apprentice s employability skills, making them more attractive to all employers whichever career they choose; providing a career pathway into jobs and training at intermediate and higher level, to provide the skills which the economy needs to grow; building on the existing quality learning provision for Management in Wales. Aims and objectives of this framework (Wales) To provide employers of all sizes and across all sectors in Wales with a high quality, nationally recognised programme which will attract new talent into management and up skill the existing

12 workforce to make businesses more productive, efficient and profitable. The main objectives are to: Build a competent management workforce, providing organisations of all sizes, across all sectors in Wales with the staff needed to increase productivity and efficiency. Tap into the skills and talents of a diverse population by providing flexible entry routes into a career in management. Equip individuals with the skills, knowledge and experience needed to undertake team leading and management roles in a range of business settings. Provide apprentices with an opportunity to develop the skills, knowledge and experience they will need to progress to higher level roles with additional responsibilities and onto further and higher education, if they wish to do so.

13 Entry conditions for this framework There are no mandatory entry requirements for this Apprenticeship framework. However employers are looking to attract apprentices who have a strong interest in a career in management. They expect applicants to demonstrate a "can do" attitude and have basic numeracy, literacy and communication skills on which the will build. Entrants will come from a diverse range of backgrounds and will come with a range of experiences, age, personal achievements and, in some cases, prior qualifications and awards which may count towards the achievement of an Apprenticeship programme. Examples include learners who have: held a position of responsibility at school or college undertaken work experience or a work placement completed the Duke of Edinburgh Award or similar award achieved QCF Awards, Certificates or Diplomas completed a level 2 Foundation Apprenticeship from another sector (for Level 3 Apprenticeship applicants) achieved a Welsh Baccalaureate Principal Learning Qualification, all of which have underpinning Management & Leadership themes achieved GCSEs or A levels completed other Intermediate Apprenticeships from a wide range of sectors. Apprentices who are undertaking the Management Level 3 Apprenticeship are likely to have some prior experience in a managerial or team leader role, although this is not a formal requirement. Apprentices who are undertaking the Higher Apprenticeship in Leadership & Management are expected to have significant experience of working at a middle management level to ensure they have the suitable foundations on which to further build their knowledge and skills. RULES TO AVOID REPEATING QUALIFICATIONS Refer to the on and off the job training section for guidance about prior attainment and achievement. In the meantime, this is a short summary: Processes exist to make sure that applicants with prior knowledge, qualifications and experience are not disadvantaged by having to repeat learning. Training providers and awarding organisations will be able to advise on the current rules for accrediting prior learning and recognising prior experience. 1. Essential Skills Wales.

14 If applicants already have GCSEs in English, Maths and/or Information and Communications Technology (ICT) they still have to do the Essential Skills Wales at the relevant level as these are new qualifications and proxies do not exist. Up to the 31 August 2011, if applicants already have achieved Key Skills at the relevant level, they will not have to do the relevant Essential Skills Wales as these count as proxies for Essential Skills Wales. 2. Knowledge qualifications. If applicants already have one of the Level 2 knowledge qualifications before they started their Apprenticeship, (see knowledge qualifications page in this framework) they can count this and do not have to redo the qualification, providing that they have achieved this qualification within 5 years of applying for the Apprenticeship certificate. For example, they may have already achieved the knowledge element as part of the Welsh Baccalaureate. The hours they spent gaining this qualification will also count towards the minimum hours required for this framework. 3. Competence qualifications. If applicants already have the Level 2 competence qualification for the Apprenticeship they do not have to repeat this qualification, however, this qualification must have been achieved within 5 years of the start of the Apprenticeship and they will still have to demonstrate competence in the workplace. 4. Prior experience. Applicants already working in the sector will be able to have their prior experience recognised by the Awarding Organisation and this will count towards the competence and the knowledge qualifications in this framework. Initial Assessment Training providers and employers will use initial assessment to ensure that applicants have a fair opportunity to demonstrate their ability and to tailor programmes to meet individual needs, recognising prior qualifications and experience.

15 ... level 2 Level 2 Title for this framework at level 2 Foundation Apprenticeship in Team Leading Pathways for this framework at level 2 Pathway 1: Team Leading Pathway 2: Team Leading (Construction)

16 ... level 2 Level 2, Pathway 1: Team Leading Description of this pathway Team Leading = Minimum of 48 credits Credit breakdown is: 13 credits for competence qualification 17 credits for knowledge qualification 18 credits for Essential skills (Wales) 6 credits for Communication 6 credits for Application of numbers 6 credits for IT Entry requirements for this pathway in addition to the framework entry requirements There are no entry requirements for this pathway in addition to the general framework entry requirements.

17 ... level 2 Job title(s) Team leader; section leader; floor manager; helpdesk manager; trainee supervisor; team co-ordinator Job role(s) Team Leaders play an integral role in supporting organisational objectives through a wide range of functions, including: monitoring work, giving feedback, briefing teams, supporting team members, resolving problems, procuring supplies, project management and delivering and improving customer service

18 ... level 2 Qualifications

19 ... level 2 Competence qualifications available to this pathway (cont.) Competence qualifications available to this pathway C1 - Level 2 NVQ Certificate in Team Leading No. Ref no. Awarding organisation Credit Guided learning hours UCAS points Total qualification time C1a 500/8836/1 CMI N/A C1b 501/1698/8 EAL N/A C1c 500/8849/X Edexcel N/A C1d 500/9208/X EDI N/A C1e 500/9723/4 ILM N/A C1f 501/0935/2 NCFE N/A C1g 501/0501/2 OCR N/A C1h 501/1771/3 Skillsfirst N/A C1i 600/0005/3 LAO N/A C1j 600/2348/X ProQual N/A C1k 600/3332/0 FAQ N/A C1l 600/3426/9 FDQ N/A C1m 600/3772/6 icq N/A C1n 600/3280/7 IQ N/A C1o 600/4525/5 SFEDI N/A C1p 600/5174/7 HABC N/A C1q 600/7754/2 Cskills Awards N/A

20 ... level 2 C1r 600/7966/6 NOCN N/A Knowledge qualifications available to this pathway K1 - Level 2 Certificate in Team Leading No. Ref no. Awarding organisation Credit Guided learning hours UCAS points Total qualification time K1a 500/4205/1 CMI N/A K1b 501/0234/5 Edexcel N/A K1c 500/3589/7 ILM (old version of qualification) N/A K1d 600/2420/3 OCR N/A K1e 600/5960/6 ILM (new version of qualification) N/A

21 ... level 2 Knowledge qualifications available to this pathway (cont.) K2 - Level 2 Certificate in Team Leading Principles No. Ref no. Awarding organisation Credit Guided learning hours UCAS points Total qualification time K2a 501/0465/2 EDI N/A K2b 600/3279/0 FAQ N/A K2c 600/3775/1 icq N/A K2d 600/5176/0 HABC N/A K2e 600/5148/6 LAO N/A K2f 600/6147/9 IQ N/A K3 - Level 2 Certificate in Team Leading Knowledge No. Ref no. Awarding organisation Credit Guided learning hours UCAS points Total qualification time K3a 600/2029/5 NCFE N/A K3b 600/2315/6 ProQual N/A K4 - Level 2 Certificate in Principles of Team Leading No. Ref no. Awarding organisation Credit Guided learning hours UCAS points Total qualification time K4a 600/2440/9 Skillsfirst N/A K4b 600/7967/8 NOCN N/A

22 ... level 2 Knowledge qualifications available to this pathway (cont.) K5 - Level 2 Certificate in The Principles of Team Leading No. Ref no. Awarding organisation Credit Guided learning hours UCAS points Total qualification time K5a 600/5790/7 ILM N/A

23 ... level 2 Combined qualifications available to this pathway N/A Relationship between competence and knowledge qualifications Apprentices must complete one competence qualification and one knowledge qualification from those listed within this pathway. K1 - K5 provide the underpinning knowledge and understanding for qualifications C1a - C1r. All four knowledge qualifications cover approximately the same content, with all four providing the required underpinning knowledge and understanding for the NVQ qualifications. Learners are free to undertake the competence qualification with one awarding organisation and the knowledge qualification with another awarding organisation if they wish to do so. Please note that the ILM Level 2 Certificate in The Principles of Team Leading (600/5960/6) is a replacement for the current Level 2 Certificate in Team Leading qualification (600/5960/6).

24 ... level 2 Transferable skills (Wales) Essential skills (Wales) Subject Communication Application of numbers ICT/Digital literacy Minimum Level N/A N/A N/A For a full list of available proxies for starts on or after 14th October 2016 please see section 24 of the current SASW. Progression routes into and from this pathway Progression into the Team Leading Foundation Apprenticeship Progression into this Foundation Apprenticeship may be from a wide number of routes due to the varying backgrounds and past academic and work related experiences of apprentices. Such routes will include having: achieved QCF Awards, Certificates or Diplomas, either in management related areas or in sector specific areas achieved a Welsh Baccalaureate, including any of the Principal Learning Qualifications at foundation and higher level, each of which have underpinning Management & Leadership themes achieved GCSEs or A levels Undertaken a sector specific or related Foundation Apprenticeship, such as a Business & Administration Learners may also progress into the Foundation Apprenticeship without prior qualifications. Progression from Team Leading Foundation Apprenticeship Foundation apprentices, with support and opportunities in the workplace, can progress onto: the Level 3 Apprenticeship in Management other Level 3 Apprenticeships such as Business & Administration the Welsh Baccalaureate, including one of the Principal Learning Qualifications in a range of related sectors, such as Business, Administration and Finance, Information Technology, Public Services and Retail Business

25 ... level 2 further education to undertake management, business related or other qualifications With additional training, apprentices may be able to progress in their careers to roles such as first line managers, section managers, assistant managers, trainee managers, senior supervisors and junior non-commissioned officers (armed forces).

26 ... level 2 Employee rights and responsibilities The Employee Rights and Responsibilities component of the can be achieved through either: 1. A QCF ERR Qualification/Unit: The Level 2 Award in Employee Rights and Responsibilities (QCF) (for a full list of Awarding Bodies offering this qualification please see the Apprenticeship FAQ on our website Understanding employment responsibilities and rights in health, social care or children and young people (R/602/2954) Understand employment responsibilities and rights (D/602/4769) 2. ERR workbook (2010) The CFA ERR workbook (2010), available from the CFA website ( The workbook has been designed to enable apprentices to work their way through a series of questions and activities which will bring the ERR to life, making the learning more meaningful and long lasting and enhance the employability skills of the apprentice. The ERR workbook covers the following national outcomes: Knows and understands the range of employer and employee statutory rights and responsibilities under Employment Law and that employment rights can be affected by other legislation as well. This should cover the apprentice s rights and responsibilities under the Disability Discrimination Act, other relevant equalities legislation and Health & Safety, together with the responsibilities and duties of employers Knows and understands the procedures and documentation in their organisation which recognise and protect their relationship with their employer. Health & Safety and Equality & Diversity training must be an integral part of the apprentice s learning programme Knows and understands the range of sources of information and advice available to them on their employment rights and responsibilities. Details of Access to Work and Additional Learning Support must be included in the programme Understands the role played by their occupation within their organisation and industry Has an informed view of the types of career pathways that are open to them Knows the types of representative bodies and understands their relevance to their industry and organisation, and their main roles and responsibilities Knows where and how to get information and advice on their industry, occupation, training and career Can describe and work within their organisation s principles and codes of practice Recognises and can form a view on issues of public concern that affect their organisation

27 ... level 2 and industry Evidence of achievement of ERR Training providers will be required to sign a declaration when claiming the Apprenticeship certificate, indicating that the ERR workbook has been satisfactorily completed by the apprentice and that the ERR requirements have been met. This declaration is included at the back of the ERR workbook and must be signed and returned to the CfA when claiming the Apprenticeship certificate. Those who complete the ERR qualification can use the qualification certificate to claim their.

28 ... level 2 Additional employer requirements (No requirement specified)

29 ... level 2... Pathway 2 Level 2, Pathway 2: Team Leading (Construction) Description of this pathway Team Leading (Construction) = 106 credits Credit breakdown is: 29 credits for the competence qualification 65 credits for knowledge qualification 12 credits for Essential Skills 6 credits for communication 6 credits for application of numbers transferable skill Entry requirements for this pathway in addition to the framework entry requirements There are no entry requirements for this pathway in addition to the general framework entry requirements.

30 ... level 2... Pathway 2 Job title(s) Team Leader (Construction) Job role(s) Working on a construction site assisting managers and carrying out assigned work for health and safety, working relationships, site meetings and the progress and outcomes of site tasks

31 ... level 2... Pathway 2 Qualifications Competence qualifications available to this pathway C1 - Level 2 NVQ Extended Certificate in Team Leading No. Ref no. Awarding organisation Credit Guided learning hours UCAS points Total qualification time C1a 600/7753/0 Cskills Awards N/A Knowledge qualifications available to this pathway K1 - Level 2 Diploma in Construction Team Leading No. Ref no. Awarding organisation Credit Guided learning hours UCAS points Total qualification time K1a 600/3258/3 Cskills Awards N/A

32 ... level 2... Pathway 2 Combined qualifications available to this pathway N/A Relationship between competence and knowledge qualifications Apprentices must complete one competence qualification and one knowledge qualification from those listed within this pathway. K1 provides the underpinning knowledge and understanding for C1. The Level 2 NVQ Extended Certificate in Team Leading used within this specialist pathway differs slightly from the Level 2 NVQ Certificate in Team Leading, in that there are two additional mandatory units focussing on Health and Safety, which is a critical element of the responsibilities of Construction Team Leaders. The knowledge qualification is a specialist qualification for Construction Team Leaders. It includes knowledge covering team leading functions as well as knowledge covering specialist functions undertaken by Construction Team Leaders.

33 ... level 2... Pathway 2 Transferable skills (Wales) Essential skills (Wales) Subject Communication Application of numbers ICT/Digital literacy Minimum Level N/A N/A N/A For a full list of available proxies for starts on or after 14th October 2016 please see section 24 of the current SASW. Progression routes into and from this pathway Progression into the Team Leading (Construction) Foundation Apprenticeship Progression into this Foundation Apprenticeship may be from a wide number of routes due to the varying backgrounds and past academic and work related experiences of apprentices. Such routes will include having: STEP into construction project A Levels and GCSEs at Grades A C the women and work sector pathways initiative (W&WSPI) Construction Youth Trust that supports young people s journey to work achieved QCF Awards, Certificates or Diplomas, either in management related areas or in sector specific areas achieved a Welsh Baccalaureate, including any of the Principal Learning Qualifications at foundation and higher level, each of which have underpinning Management & Leadership themes Undertaken a sector specific or related Foundation Apprenticeship, such as a Business & Administration. Progression from Team Leading Foundation Apprenticeship There is no Level 3 Apprenticeship in Team Leading (Construction) however there will be a wide range of opportunities that apprentices can be involved with in a structured career. After gaining work experience in the chosen occupational area this will enable progression to: the Level 3 Apprenticeship in Built Environment and Design

34 ... level 2... Pathway 2 the Level 3 Apprenticeship in Construction Contracting Operations the Level 3 Apprenticeship in Construction Site Supervision the Level 3 Apprenticeship in Civil Engineering for Technicians the Level 3 Apprenticeship in Occupational Work Supervision the Level 3 Apprenticeship in Management further education to undertake management, business related or other qualifications the Welsh Baccalaureate, including one of the Principal Learning Qualifications in a range of related sectors, such as Business, Administration and Finance, Information Technology, Public Services and Retail Business.

35 ... level 2... Pathway 2 Employee rights and responsibilities The Employee Rights and Responsibilities component of the can be achieved through either: 1. ERR workbook: The CFA ERR workbook is available from the CFA website ( The workbook has been designed to enable apprentices to work their way through a series of questions and activities which will bring the ERR to life, making the learning more meaningful and long lasting and enhance the employability skills of the apprentice. 2. A QCF ERR Qualification: The Level 2 Award in Employee Rights and Responsibilities (QCF) (for a full list of Awarding Bodies offering this qualification please see the Apprenticeship FAQ on our website Cskills Awards Level 1 Award in Employee Rights and Responsibilities (600/5877/8) To meet the Specification of Apprenticeship Standards for Wales (SASW) an apprentice must achieve the standards of attainment set out in the Employee Rights and Responsibilities (ERR) national outcomes. This is an induction programme for direct entrants and will be delivered as knowledge within all levels of the framework. Cskills Awards offer the Level 1 Award in Employee Rights and Responsibilities. This comes with a learner workbook and a guidance deliver book for tutors. Downloads of the ConstructionSkills' Training Specifications for the delivery of ERR and a Certificate template are available for use by clicking on the links below: _res ponsibilities.aspx g/employee_rights_and_responsibilities/index.aspx The ERR workbooks and qualification covers the following national outcomes: Knows and understands the range of employer and employee statutory rights and responsibilities under Employment Law and that employment rights can be affected by other legislation as well. This should cover the apprentice s rights and responsibilities under the Disability Discrimination Act, other relevant equalities legislation and Health & Safety, together with the responsibilities and duties of employers. Knows and understands the procedures and documentation in their organisation which recognise and protect their relationship with their employer. Health & Safety and Equality & Diversity training must be an integral part of the apprentice s learning programme Knows and understands the range of sources of information and advice available to them on their employment rights and responsibilities. Details of Access to Work and Additional

36 ... level 2... Pathway Learning Support must be included in the programme Understands the role played by their occupation within their organisation and industry Has an informed view of the types of career pathways that are open to them Knows the types of representative bodies and understands their relevance to their industry and organisation, and their main roles and responsibilities. Knows where and how to get information and advice on their industry, occupation, training and career Can describe and work within their organisation s principles and codes of practice Recognises and can form a view on issues of public concern that affect their organisation and industry Evidence of achievement of ERR Training providers will be required to sign a declaration when claiming the Apprenticeship certificate, indicating that the 9 ERR outcomes have been met. Learners completing Skills CFA ERR workbook are required to sign the declaration included at the back of the ERR workbook when claiming the Apprenticeship certificate. Those who complete a ERR qualification can use the qualification certificate to claim their.

37 ... level 2... Pathway 2 Additional employer requirements (No requirement specified)

38 ... level 3 Level 3 Title for this framework at level 3 Management Pathways for this framework at level 3 Pathway 1: Management

39 ... level 3 Level 3, Pathway 1: Management Description of this pathway Management = Minimum of 56 credits Credit breakdown is: 25 credits for competence qualification 13 credits for knowledge qualification 18 credits for Essential skills (Wales) 6 credits for Communication 6 credits for Application of numbers 6 credits for IT Entry requirements for this pathway in addition to the framework entry requirements There are no entry requirements for this pathway in addition to the general framework entry requirements. However, it is likely that Level 3 apprentices will have some prior experience in a managerial or team leader role to allow them to complete the Level 3 Apprenticeship, although this is not a formal requirement.

40 ... level 3 Job title(s) Section manager; first line manager; assistant manager; trainee manager; senior supervisor; junior non-commissioned officer Job role(s) Managers play an integral role in supporting organisational objectives through a wide range of functions, such as: planning, allocating & monitoring the work of a team, supporting team members, managing conflict, resolving problems, project management, agreeing budgets and managing customer service

41 ... level 3 Qualifications

42 ... level 3 Competence qualifications available to this pathway (cont.) Competence qualifications available to this pathway C1 - Level 3 NVQ Certificate in Management No. Ref no. Awarding organisation Credit Guided learning hours UCAS points Total qualification time C1a 500/8993/6 CMI N/A C1b 501/1769/5 EAL N/A C1c 501/0608/9 ECITB N/A C1d 500/8850/6 Edexcel N/A C1e 500/9207/8 EDI N/A C1f 501/0624/7 ILM N/A C1g 501/0994/7 NCFE N/A C1h 501/0499/8 OCR N/A C1i 600/0616/X Skillsfirst N/A C1j 600/2284/X ProQual N/A C1k 600/3383/6 FAQ N/A C1l 600/3430/0 FDQ N/A C1m 600/3773/8 icq N/A C1n 600/4473/1 SFEDI N/A C1o 600/5173/5 HABC N/A C1p 600/6418/3 IQ N/A C1q 600/7964/2 NOCN N/A

43 ... level 3 C2 - Level 3 NVQ Diploma in Management No. Ref no. Awarding organisation Credit Guided learning hours UCAS points Total qualification time C2a 600/1887/2 EDI N/A C2b 600/4472/X SFEDI N/A C2c 600/5090/1 CMI N/A C2d 600/6699/4 IQ N/A Knowledge qualifications available to this pathway K1 - Level 3 Certificate in First Line Management No. Ref no. Awarding organisation Credit Guided learning hours UCAS points Total qualification time K1a 500/4118/6 CMI N/A K1b 500/3585/X ILM N/A

44 ... level 3 Knowledge qualifications available to this pathway (cont.) K2 - Level 3 Certificate in Management No. Ref no. Awarding organisation Credit Guided learning hours UCAS points Total qualification time K2a 501/0113/4 Edexcel N/A K2b 600/2145/7 NCFE N/A K2c 600/2450/1 OCR N/A K2d 600/5172/3 HABC N/A K3 - Level 3 Certificate in Management Principles No. Ref no. Awarding organisation Credit Guided learning hours UCAS points Total qualification time K3a 501/0497/4 EDI N/A K3b 600/3774/X icq N/A K4 - Level 3 Certificate in Effective Management No. Ref no. Awarding organisation Credit Guided learning hours UCAS points Total qualification time K4a 500/8192/5 ILM (old version of qualification) N/A K4b 600/6049/9 ILM (new version of qualification) N/A

45 ... level 3 Knowledge qualifications available to this pathway (cont.) K5 - Level 3 Certificate in Leadership No. Ref no. Awarding organisation Credit Guided learning hours UCAS points Total qualification time K5a 500/3581/2 ILM (old version of qualification) N/A K5b 600/5788/9 ILM (new version of qualification) N/A K6 - Level 3 Certificate in Leadership and Management Skills No. Ref no. Awarding organisation Credit Guided learning hours UCAS points Total qualification time K6a 500/3650/6 ILM N/A K7 - Level 3 Certificate in Principles of Management No. Ref no. Awarding organisation Credit Guided learning hours UCAS points Total qualification time K7a 600/1921/9 Skillsfirst N/A K7b 600/2281/4 ProQual N/A K7c 600/3317/4 FAQ N/A K7d 600/7784/0 NOCN N/A

46 ... level 3 Knowledge qualifications available to this pathway (cont.) K8 - Level 3 Certificate in Principles of Leadership and Management No. Ref no. Awarding organisation Credit Guided learning hours UCAS points Total qualification time K8a 600/5963/1 ILM N/A

47 ... level 3 Combined qualifications available to this pathway N/A Relationship between competence and knowledge qualifications Apprentices must complete one competence qualification and one knowledge qualification from those listed within this pathway. K1 - K8 provides the underpinning knowledge and understanding for qualifications C1a - C1q and C2a - C2d. The NVQ Diploma in Management uses the same units as the NVQ Certificate in Management, but requires learners to achieve more credits. The Diploma may be more suited to learners who want to increase their breadth of competence based learning. The different knowledge based qualifications available all have slightly different emphasis and breadth of knowledge, although all qualifications will provide learners with the required underpinning knowledge and understanding to successfully demonstrate competence. The selection of the competence and knowledge qualification is a decision to be made by employers and the apprentice, based on the individual learner's job role. Learners are free to undertake the competence qualification with one awarding organisation and the knowledge qualification with another awarding organisation if they wish to do so. Please note that the ILM Level 3 Certificate in Effective Management (600/6049/9) is a replacement for the current Level 3 Certificate in Effective Management (500/8192/5) and the Level 3 Certificate in Leadership is a (600/5788/9) replacement for the current Level 3 Certificate in Leadership (500/3581/2).

48 ... level 3 Transferable skills (Wales) Essential skills (Wales) Subject Communication Application of numbers ICT/Digital literacy Minimum Level N/A N/A N/A For a full list of available proxies for starts on or after 14th October 2016 please see section 35 of the current SASW. Progression routes into and from this pathway Progression into the Management Apprenticeship Progression into this Apprenticeship may be from a wide number of routes due to the varying backgrounds and past academic and work related experiences of apprentices. Such routes will include having: the Level 2 Foundation Apprenticeship in Team Leading Foundation Apprenticeships in sector specific areas such as Retail or Healthcare achieved QCF Awards, Certificates or Diplomas in Management or sector specific, non-management areas achieved a Welsh Baccalaureate Principal Learning Qualification at Foundation or Higher level, each of which have underpinning Management & Leadership themes achieved GCSEs or A levels. Learners may also progress into the Apprenticeship without prior qualifications. Most learners progressing into the Management Level 3 Apprenticeship have some prior experience in a team leading or management job role, although this is not a formal requirement. Learners who do not have any prior experience in a team leading or management job role may be better suited to the Team Leading Foundation Apprenticeship, although all individuals should be judged on their own merits, experiences and capabilities. Progression from the Management Apprenticeship Apprentices, with support and opportunities in the workplace, can progress onto: the Higher Apprenticeship in Management

49 ... level 3 the Higher Apprenticeship in Leadership & Management further or higher education to undertake management, business or other qualifications, including Foundation Degrees in Management & Leadership, Business and Business Management a range of Management, Business and other undergraduate programmes a range of Management and other Professional Qualifications at level 4 and above With additional training, apprentices may be able to progress in their careers to roles including middle and senior manager, department manager, head of department, or a wide range of managerial roles within business. UCAS points for this pathway: N/A

50 ... level 3 Employee rights and responsibilities The Employee Rights and Responsibilities component of the can be achieved through either: 1. A QCF ERR Qualification/Unit: The Level 2 Award in Employee Rights and Responsibilities (QCF) (for a full list of Awarding Bodies offering this qualification please see the Apprenticeship FAQ on our website Understanding employment responsibilities and rights in health, social care or childrenand young people (R/602/2954) Understand employment responsibilities and rights (D/602/4769) 2. ERR Workbook: The CFA ERR workbook (2010), available from the CFA website ( The workbook has been designed to enable apprentices to work their way through a series of questions and activities which will bring the ERR to life, making the learning more meaningful and long lasting and enhance the employability skills of the apprentice. The ERR workbook covers the following ERR learning outcomes: Knows and understands the range of employer and employee statutory rights and responsibilities under Employment Law and that employment rights can be affected by other legislation as well. This should cover the apprentice s rights and responsibilities under the Disability Discrimination Act, other relevant equalities legislation and Health & Safety, together with the responsibilities and duties of employers Knows and understands the procedures and documentation in their organisation which recognise and protect their relationship with their employer. Health & Safety and Equality & Diversity training must be an integral part of the apprentice s learning programme Knows and understands the range of sources of information and advice available to them on their employment rights and responsibilities. Details of Access to Work and Additional Learning Support must be included in the programme Understands the role played by their occupation within their organisation and industry Has an informed view of the types of career pathways that are open to them Knows the types of representative bodies and understands their relevance to their industry and organisation, and their main roles and responsibilities Knows where and how to get information and advice on their industry, occupation, training and career

51 ... level Can describe and work within their organisation s principles and codes of practice Recognises and can form a view on issues of public concern that affect their organisation and industry Evidence of achievement of ERR Training providers will be required to sign a declaration when claiming the Apprenticeship certificate, indicating that the ERR workbook has been satisfactorily completed by the apprentice and that the ERR requirements have been met. This declaration is included at the back of the ERR workbook and must be signed and returned to the CfA when claiming the Apprenticeship certificate. Those who complete the ERR qualification can use the qualification certificate to claim their. If a learner has completed the ERR workbook as part of the Team Leading Foundation Apprenticeship, they do not have to repeat the ERR workbook requirement.

52 ... level 3 Additional employer requirements (No requirement specified)

53 ... level 4 Level 4 Title for this framework at level 4 Higher Apprenticeship in Management Pathways for this framework at level 4 Pathway 1: Management

54 ... level 4 Level 4, Pathway 1: Management Description of this pathway Management = Minimum of 92 credits Credit breakdown is: 37 credits for competence qualification 37 credits for knowledge qualification 18 credits for Essential skills (Wales) 6 credits for Communication 6 credits for Application of numbers 6 credits for IT Entry requirements for this pathway in addition to the framework entry requirements There are no entry requirements for this pathway in addition to the general framework entry requirements.

55 ... level 4 Job title(s) Manager, Head of Function, Area Manager Job role(s) Managers at Level 4 play an integral role in in developing and supporting organisational objectives through a wide range of functions, such as: managing team dynamics, delegation and capability building, planning and managing projects, and managing budgets

56 ... level 4 Qualifications Competence qualifications available to this pathway C1 - Level 4 NVQ Diploma in Management No. Ref no. Awarding organisation Credit Guided learning hours UCAS points Total qualification time C1a 600/7434/6 Edexcel N/A Knowledge qualifications available to this pathway K1 - Level 4 Diploma in Management No. Ref no. Awarding organisation Credit Guided learning hours UCAS points Total qualification time K1a 600/7442/5 Edexcel N/A

57 ... level 4 Combined qualifications available to this pathway N/A Relationship between competence and knowledge qualifications Apprentices must complete one competence qualification and one knowledge qualification from those listed within this pathway. K1a provide the underpinning knowledge and understanding for qualifications C1a.

58 ... level 4 Transferable skills (Wales) Essential skills (Wales) Subject Communication Application of numbers ICT/Digital literacy Minimum Level N/A N/A N/A For a full list of available proxies for starts on or after 14th October 2016 please see section 35 of the current SASW. Progression routes into and from this pathway ICT has been included as it is considered an essential requirement for those undertaking a Management Higher Apprenticeship. UCAS points for this pathway: N/A

59 ... level 4 Employee rights and responsibilities The Employee Rights and Responsibilities component of the can be achieved through either: 1. A QCF ERR Qualification/Unit: The Level 2 Award in Employee Rights and Responsibilities (QCF) (for a full list of Awarding Bodies offering this qualification please see the Apprenticeship FAQ on our website Understanding employment responsibilities and rights in health, social care or children and young people (R/602/2954) Understand employment responsibilities and rights (D/602/4769) 2. Recorded professional discussion/presentation/project 3. ERR Workbook The CFA ERR workbook (2010), available from the CFA website ( The following ERR national outcomes must be covered within the Higher Apprenticeship and are all contained within the ERR workbook: Knows and understands the range of employer and employee statutory rights and responsibilities under Employment Law and that employment rights can be affected by other legislation as well. This should cover the apprentice s rights and responsibilities under the Disability Discrimination Act, other relevant equalities legislation and Health & Safety, together with the responsibilities and duties of employers Knows and understands the procedures and documentation in their organisation which recognise and protect their relationship with their employer. Health & Safety and Equality & Diversity training must be an integral part of the apprentice s learning programme Knows and understands the range of sources of information and advice available to them on their employment rights and responsibilities. Details of Access to Work and Additional Learning Support must be included in the programme Understands the role played by their occupation within their organisation and industry Has an informed view of the types of career pathways that are open to them Knows the types of representative bodies and understands their relevance to their industry and organisation, and their main roles and responsibilities Knows where and how to get information and advice on their industry, occupation, training and career Can describe and work within their organisation s principles and codes of practice Recognises and can form a view on issues of public concern that affect their organisation and industry