OPERATIONS DIRECTOR APPLICATION PACK

Transcription

1 OPERATIONS DIRECTOR APPLICATION PACK

2 WELCOME Dear Candidate, We are at an incredibly exciting time in our 112 year history; launching vision and strategy to reach the 95% of young people who don t engage with church. To enable us to do this, we are seeking to recruit a highly motivated and talented individual who can lead our Operations Team and ensure we are a charity that is fit for purpose and able to deliver our mission. For the right person, this is an amazing opportunity to help shape Urban Saints future and share in this exciting journey. Urban Saints DNA lies within the 112-year-old, Crusader model of volunteer leaders gathering young people into groups and then loving, discipling and launching them into the world to make a difference for Christ. Currently we serve 1500 groups across the UK and Ireland and long to see many more young people engage with the Gospel through our network of exciting weekly groups, holiday camps and overseas discipleship missions. Today more than ever, young people are desperate for community, belonging and real rather than virtual adventure and, whether they know it or not, young people also crave the purpose and love that only Jesus can fulfil. Urban Saints is intentionally positioning itself to meet this need and will embark on the difficult challenge of expanding our network and planting new groups inside and outside of church. None of this would be possible without effective and robust operations across the organisation. With a reach of 85,000 young people nationally we depend upon a first-class Operations Team headed by an individual with a strong ability to develop systems for a growing organisation. The Operations Director will need the experience and aptitude to develop our processes, management structures and logistics; able to lead the Operations Team and ensure an efficient use of our resources. If you are ready for the challenge of joining our National Leadership Team and delivering excellent operations, we would be delighted to receive your application. God bless, Richard Langmead CEO PAGE 2

3 ABOUT US OUR VISION Urban Saints will be an effective disciple-making movement; reaching young people in every community in the UK and Ireland. We will achieve this by implementing a missional strategy which gathers, loves, disciples and launches children and young people of all backgrounds, that they might live like Jesus and be part of God s church; actively seeking lives that lead, serve, evangelise and change the world. cog users WORK DISPLAY IDENTITY GROUPS OVERSEAS DISCIPLESHIP TRIPS ENERGIZE We believe Urban Saints should be a diverse yet clearly identifiable movement, aiming to reach and disciple young people who are not yet part of the church, especially those who are most often overlooked. We will create a clear sense of belonging and identity; to be an Urban Saint will mean you are loved and you belong. Young people of all backgrounds will know our groups are a welcoming, exciting and safe Christian space. We believe that young people meeting in weekly groups, enjoying everyday adventures and being together on camps is a powerful way to change their lives and disciple them. We will develop new Urban Saints volunteerled groups across the UK and Ireland, inside and outside of the Church; supported by amazing leaders, great camps and first-class learning resources. For over 2,000 years, the adventure of pilgrimage has been a powerful part of a Christian s development. Every young person should have the opportunity to take part in an overseas discipleship trip that pushes boundaries, accelerates discipleship and engages them in justice whilst they learn and make friends. We will develop overseas discipleship trips, integrating these hand-in-glove with groups, schools and churches, and will focus on removing the barriers to participation. Energize is a firstclass online resource supporting Christian group leaders in the delivery of excellent Christian youth and children s work in the UK, Ireland and beyond. We will develop this digital platform with premium materials for use in independent groups, schools and churches, whatever the faith level of the young people. urbansaints.org/energize urbansaints.org/build PAGE 3

4 THE ROLE NATIONAL LEADERSHIP TEAM STRUCTURE CEO BUSINESS & MARKETING DIRECTOR (Resourcing the vision) FIELD TEAM DIRECTOR (Delivering the vision) OPERATIONS DIRECTOR (Support Services) OVERALL PURPOSE OF THE ROLE Supporting the CEO and working as a key member of the National Leadership Team, playing a critical role in helping to shape and guide the future growth and development of Urban Saints. The role has two main areas of responsibility. You will be responsible for leading and managing the Operations Team as they deliver financial, legal, governance, operations, safeguarding, DBS, human resources and compliance functions within Urban Saints. You will also be a member of the National Leadership Team, corporately responsible for delivering Urban Saints Mission and Vision. As part of this team you will have particular responsibility for building, implementing, and overseeing all the organisation s systems, processes, workflows, procedures and structures, improving the effective use of all our human and material resources. KEY RESPONSIBILITIES To build, lead, coach and manage a high performing Operations Team. To be a key member of the National Leadership Team, contributing to the development and achievement of the strategic plan alongside other senior staff. To lead on assessing the financial implications of plans and oversee monitoring and evaluation against the plan. Oversee annual budgeting, financial reporting, audit and monitoring activities, advising and training budget holders and, with the rest of the Leadership Team, ensure the achievement of the annual budget agreed by the Board. To provide monthly progress reports to the CEO. Primary point of contact for Board of Trustees Finance and Compliance sub-committee. To be Company Secretary. Manage the buildings and property that support the work of Urban Saints, including the PAGE 4

5 THE ROLE Westbrook residential centre buildings on the Isle of Wight and Kestin House, our main offices in Luton. Lead and support the assessment and mitigation of risk. Manage all the legal and insurance needs across Urban Saints. To ensure we are compliant in all areas eg: Charity Commission / Company rules and regulations, legal, HR, financial standards, data protection, H & S, child protection and any relevant legislation. Oversee the implementation of the IT strategy, implementation of IT projects and systems and provision of IT outsourced support, whilst maintaining the ongoing service with Urban Saints. Seek to keep the Urban Saints vision evident within the Operations Team and at the forefront when communicating change, providing leadership, direction and supervision, ensuring high quality operational services across the organisation. Responsible for overseeing shared data storage across the organisation. Responsible for overseeing the CRM database for Urban Saints. Responsible for HR strategy within Urban Saints. To act as Urban Saints Lead Safeguarding Officer, ensuring we have clear, concise and consistent policies for safeguarding and DBS checks. Also to be the primary contact for any safeguarding issues. (The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and level of the post.) PAGE 5

6 THE PERSON ABOUT YOU We are looking for someone with a passion to see young people encounter the gospel and be changed by it. A strong candidate would match the needs of this role and be highly responsible, with a strong ability to deliver organisational efficiency and operations, whilst bringing excellent people management and change management skills. You will be able to demonstrate the following: SKILLS AND ABILITIES KNOWLEDGE AND EXPERIENCE Able to demonstrate exceptional leadership and management skills. Have excellent organisational and operations skills. Able to assimilate and analyse information quickly, identifying issues and priorities. Strong representational, influencing and communication skills, including highly developed oral and written skills. Able to lead and manage a team, managing performance effectively, setting clear expectations and objectives, managing competing priorities and balancing differing needs. Possess excellent problem-solving skills and the ability to relate effectively to complex situations. Able to grasp and interpret financial data, bring proposals to the Board of Trustees and the CEO. Has a vocation to serve God s mission. Able to work collaboratively across the organisation while demonstrating both sound judgement and independence of mind. Able to think at a conceptual and strategic level. Strong general IT infrastructure knowledge. Ability to identify areas for development and effectively manage these changes. Evidence of successfully operating at senior management level across different disciplines. Proven experience of effective management, supported by a track record of working with the strengths and potential of the team at all levels of the organisation. Experience of delivering operations in diverse contexts. Track record of developing and implementing corporate strategy, business and financial planning. Able to demonstrate change management experience. Professional experience in the commercial, charitable or corporate finance sectors. Significant finance management experience, including budget interpretation and implementation. A degree and relevant qualifications to the role would be an advantage. This post is subject to an Occupational Requirement that the post holder is a committed evangelical Christian under Part 1 of Schedule 9 to the Equality Act PAGE 6

7 BENEFITS 25 days holiday plus eight days bank holidays. Pension scheme we contribute 6% to the Urban Saints pension scheme. Life assurance you will receive life assurance cover to the value of four times your annual pensionable salary. Flexible working we offer flexible working arrangements to optimise work/life balance. Childcare vouchers a form of salary sacrifice allowing employees to receive childcare vouchers. Eight Volunteering days you will have an opportunity to volunteer for one of our events or a similar charity of choice. TERMS AND CONDITIONS Salary Range: Contract: Hours: Location: Up to 45,000 p.a. (depending on experience) Permanent Full time (37.5 hours a week). Flexible working hours available. Luton, Bedfordshire All applicants must be committed to the aims, ethos and values of Urban Saints. This post is subject to an Occupational Requirement that the post holder is a committed evangelical Christian under Part 1 of Schedule 9 to the Equality Act HOW TO APPLY To apply for this role, a completed Recruitment Monitoring Form (available from urbansaints.org/opsdirector), your CV and a covering letter, which includes answers to the following questions to: recruitment@urbansaints.org 1. Why does this role appeal to you? 2. Your ability to build a positive, high performing and empowered team will be critical to this role. Please describe a time when you have done this effectively and outline the outcome. 3. Explain how you have managed change in the past (for example a new IT system, safeguarding procedures or health and safety across a department or organisation). What lessons have you learned in the process? 4. Describe how you have led a team through a time of growth and development, briefly outlining the process and the outcome. 5. Tell us about your spiritual journey and how you understand God s call on your life. 6. What five words would your close friends use to describe you? Applications close Friday 23rd March First interviews will be early April. PAGE 7 Urban Saints Support Centre, Kestin House, 45 Crescent Road, Luton, Bedfordshire, LU2 0AH Urban Saints is the operating name of The Crusaders Union, a company limited by guarantee and registered in England and Wales (company number , charity number ) and in Scotland (charity number SCO39313).