Creating Inclusive Workplaces

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1 Creating Inclusive Workplaces From the Employer s Perspective 1

2 Hello Bonjour Boozhoo 2

3 Founder and CEO of the Canadian Centre for Diversity and Inclusion Background in Consulting and Business, primarily in IT. 8 years with KPMG. Started in IT Consulting. Wrote the business case for role. 20+ years experience with community organizations. Post Graduate Certificate from Cornell University in Diversity Management. Hold the designation Cornell Certified Diversity Professional / Advanced Practitioner Recognition: 2012: Women of Influence s Canadian Diversity Champion. 2011: Catalyst Canada Honours Diversity Executive. 2011: Women of Influence s Canadian Diversity Champion. 2011: Inspire Award LGBTQ Person of the Year. 2011: Leaders to be Proud of LGBT Advocate Workplace. 2010: Canadian HR Reporter Immigrant Success Award. 2009: KPMG CEO Community Excellence Award. 3

4 The Canadian Centre for Diversity and Inclusion is a unique national charity dedicated to diversity and inclusion, with a focus on workplaces. Leadership team with over 100 years cumulative experience in diversity and inclusion with dozens of organizations, in Canada, and with global operations in private sector, public sector, volunteer organizations, charities, nonfor profit, government. Highly qualified team of professionals with expertise in research, knowledge mobilization, learning and data collection and analysis. 4

5 CCDI wishes to acknowledge and thank our Founding Employer Partners, without whose continued support we would not exist. Accenture CBC Cisco City of Calgary Deloitte Dentons Canada GTAA HSBC Bank Canada Husky Energy ICBC McCarthy Tétrault Microsoft Ottawa Carleton District School Board PwC RBC SAP 150+ Employer Partners to date Scotiabank Simon Fraser University Sodexo Vancity 5

6 Definitions What do all these words mean? 6

7 di ver si ty the state or fact of being diverse; difference; unlikeness. variety; multiformity. a point of difference. 7

8 in clu sion the act of including. the state of being included. 8

9 Diversity & Inclusion Including Difference 9

10 Global Dimensions Adapted from: Marilyn Loden and Judy Rosener, Workforce America! (Business One Irwin, 1991). Cultural Events Generational Events Economic Systems Organizational Dimensions Laws/ Legislation World Events Political Systems Professional Associations Management Status Union Affiliation Field/Sector Reporting Structure Work Location External Dimensions Business Unit Seniority Work Experience Pay Band Caregiver Responsibilities Educational Background Title Recreational Habits Appearance Language/Accent Geographic Location Religion and Beliefs Internal Dimensions Relationship and Communication Marital Status Sexual Orientation Thinking Styles Style Race and Ethnicity Mental/Physical Ability Income Introvert/Extrovert Gender Expression Gender Identity Place of Origin Personality Gender Age 10

11 & Diversity Inclusion is a is a fact choice 11

12 The road to diversity and inclusion What can Employees do to move things along? 12

13 Business Case What is your organization specific business case for D&I? Executive Summary Scope, Context, and Definitions Situational / Stakeholder Analysis Organizational Impacts / Business Imperatives SWOT Analysis ccdi.ca > Products > Legal Frameworks and Ramifications Workplace Solutions > Conclusion and Recommendations Open reports & toolkits 13

14 Business Case Answer these questions: What is the value to your organization? How will this (positively) impact the top and bottom line? What is your organization missing out on (missed opportunity)? What are your competitors doing? 14

15 Employee Resource Groups Employee Resource Groups (ERGs) are voluntary, employee-led groups that foster a diverse, inclusive workplace aligned with organizational mission, values, goals, business practices, and objectives. ccdi.ca > Products > Workplace Solutions > Open reports & toolkits 15

16 Employee Resource Groups Develop of a business case Develop strategic plan What is your ERG going to DO? Secure executive sponsor Execute Measure success AKA: Business Resource Group Employee Network People Network or Club Affinity Group Babson PepsiCo Neilsen College Dell 16

17 Community Involvement Get Involved: Join a board Volunteer Look for opportunities 17

18 Be a Voice Help your employer understand: Educate Identify opportunities Be a Subject Matter Expert 18

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