The Journey from Safety 2000 to Safety 2020

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1 The Journey from Safety 2000 to Safety 2020 Twice as Safe by 2020 May 2015 COAA Best Practices Dave Fennell Senior Safety Advisor Imperial Senior Technical Professional, Safety - ExxonMobil

2 Our Safety Journey What happened in safety in Alberta from 2000 to 2010? How have we done in the past 5 years? What do we need to do to be Twice as Safe by 2020

3 Injury Frequency Dave Fennell, Imperial Oil Growth of Effective Safety Systems 10 The Fundamentals (Basic Safety Programs)- incident reporting, inspections, maintenance plans, awareness programs Commitment to The Fundamentals- training, proactive reporting orientations, investigations, supervisor s roles, communications 5 Advanced Approaches with Supporting Management Systems - analysis, measurement, accountability, involvement, values, best practices Time - Maturity of Safety Approach Specialized Approaches - Human Factors, Behavioral Approaches, Cultural Alignment, Balance

4 Injury Frequency Dave Fennell, Imperial Oil Our Journey 7 The Fundamentals - Certificate of Recognition, Inspections, Pre-Job Planning Tools, Enforcement Commitment to The Fundamentals- Supervisor Competency, Alcohol and Drug Programs, Best Practices, Proactive Tools 4 Advanced Approaches with Supporting Management Systems - Best Practices, Screening, Accountability Pre Specialized Approaches - Human Factors, Behavioral Approaches, Cultural Alignment

5 Twice as Safe by 2020 Nobody Gets Hurt!!

6 Injuries Dave Fennell, Imperial Oil Our Journey The Fundamentals - Certificate of Recognition, Inspections, Pre-Job Planning Tools Commitment to The Fundamentals- Supervisor Competency, Alcohol and Drug Programs, Best Practices Advanced Approaches with Supporting Management Systems - Best Practices, Screening, Accountability Specialized Approaches - Human Factors, Behavioral Approaches, Cultural Alignment

7 Human Factors FACILITIES & EQUIPMENT The application of scientific knowledge about: Facilities and Equipment Management Systems People to improve their interaction in the workplace. MANAGEMENT SYSTEMS & PROCEDURES PEOPLE

8 What does it take to make a safe work site?

9 Human Factors

10 Injuries Dave Fennell, Imperial Oil Our Journey The Fundamentals - Certificate of Recognition, Inspections, Pre-Job Planning Tools Commitment to The Fundamentals- Supervisor Competency, Alcohol and Drug Programs, Best Practices Advanced Approaches with Supporting Management Systems - Best Practices, Screening, Accountability Specialized Approaches - Human Factors, Behavioral Approaches

11 Behavioral Approaches FACILITIES & EQUIPMENT MANAGEMENT SYSTEM & PROCEDURES People PEOPLE KNOWLEDGE DESIRE SKILL

12 What does it take to make a safe worker? KNOWLEDGE Skill Desire

13 What does it take to make a safe worker? Desire

14 FACILITIES & EQUIPMENT The Site MANAGEMENT SYSTEM & PROCEDURES PEOPLE KNOWLEDGE The People SKILL DESIRE The Risk Risk Tolerance

15 Risk Tolerance Risk Tolerance Risk tolerance involves weighing a number of factors that influence a decision to either accept or reduce risk Understand the factors that influence decisions to take chances Understand why people make the decisions they make

16 Risk Perception and Tolerance Model EXPOSURE IDENTIFY the Hazard Do I See It? PERCEIVE the Risk Do I Understand it? The hazard is NOT RECOGNIZED The hazard is NOT UNDERSTOOD The DECISION Do I Accept it? The risk is Not Tolerated At Risk Behavior The risk is ACCEPTED Safe Behavior

17 JSA often identifies the hazard Hazard is discounted or no mitigation

18 10 Factors That Influence Risk Tolerance 1. Overestimating Capability/Experience 2. Familiarity with the Task 3. Seriousness of Outcome 4. Voluntary Actions and Being in Control 5. Personal Experience with an Outcome 6. Cost of Non-Compliance 7. Confidence in the Equipment 8. Confidence in Protection and Rescue 9. Potential Profit & Gain from Actions 10. Role Models Accepting Risk

19 Factors Influencing Risk Tolerance Over estimating physical capability Agility Strength Over estimating experience

20 Factors Influencing Risk Tolerance Familiarity with the Task (Complacency) Seriousness of the Outcome Voluntary Actions and Being in Control

21 Factors Influencing Risk Tolerance Personal Experience with an Outcome Cost of Non Compliance Confidence in the Equipment

22 Factors Influencing Risk Tolerance Confidence in Protection and Rescue Potential Profit and Gain from Action Role Models Accepting Risk

23 We need to create conversations about risk tolerance What Could Go Wrong? How Bad Could It Be? What can we do about this?

24 Twice as Safe by 2020 means we will need to: 1) Believe we can work without injuries 2) Understand and integrate Human Factors 3) Fully integrate Behavioural Approaches 4) Understand and Reduce Risk Tolerance

25 Howie Dingle, VP Imperial 2001

26 When we become Twice as Safe we will become Twice as Productive Dave Fennell Senior Safety Advisor Imperial Senior Technical Professional, Safety - ExxonMobil dave.j.fennell@esso.ca After July 2015 djfsafe1@telus.net