National Historic Properties Business Plan 2013

Transcription

1 Role of National Historic Properties is responsible for the care, maintenance, management and presentation of some 30 significant properties and historic Parks, Gardens and designed landscapes across the State. NHP is a key Tourism Partner and through our professional grades we support active research on the flora of Ireland, and assist in the delivery of tertiary education to horticulture students. While our principal objective is to protect, conserve, maintain and present national historic properties while encouraging appropriate public access be it informal, guided or to organised events, a second objective is to provide a quality event management service to OPW, Departments and the Government generally. In performing its duties NHP operates to standards prescribed by the Commissioners of Public Works. The Division can be responsible for the logistical support of State events and is responsible for the management of NHP Conference Centres located at Dublin Castle, Castletown, Farmleigh, Kilkenny Castle and Rathfarnham. In, the N.H.P. event management team will be responsible for all the logistical in the delivery of Ireland s Presidency of the EU Council of Ministers that will utilise five NHP sites including Dublin Castle, Farmleigh, the Royal Hospital Kilmainham, Botanic Gardens and Castletown. The full list properties managed by NHP are listed at Appendix 1. Staffing: Staff may be divided into three broad categories; Civil Service grade staff 21 OPW grade staff 338 Guides permanent 59 seasonal 70 The numbers quoted above are indicative whole time equivalents. The main challenges include uncertainty as to financial resources; seriously reduced staff numbers, and a legacy of relative under investment. There is also a serious imbalance between over use or saturation level activities and numbers at certain locations and under use of s. November 2012 HEAD OF UNIT 1

2 Strategy Strategy Programme 1 OPW is the lead agency in the country in the areas of conservation and the presentation of cultural and heritage properties NHP manages some of the most prestigious Historic Properties in the Country, e.g. Dublin Castle, Kilkenny Castle and Castletown House, National Botanic Gardens, Phoenix Park, etc.. r Director National Botanic Gardens (Dr. Matthew Jebb) Chief Park Supt. (Vacancy) Ongoing OPW Budget Allocation for Pay and Non-Pay Subhead I1 ( TBD) Subhead F1:( TBD) Subhead E: ( 5m.) Fáilte Ireland funding: ( TBD) Department of Arts, Heritage and Gaeltacht ( TBD) Property Management Services in relation to property management, title, leasing and acquisition matters Property Maintenance Services for the management and delivery of minor projects Project Management Services for the management and delivery of major projects Architectural Services for architectural advice, and design and project delivery services Engineering Services for on call services as required I.T.C. Services for the provision and maintenance of IT infrastructure Press Office Art Management Department of Arts, Heritage, Gaeltacht Commissioner McMahon and NHP Management Unit (Monthly meetings) Weekly Management Team meetings Monthly Garden Group meeting 2

3 Strategic Programme Improving the "Tourism product". The OPW is improving the visitor experience by developing our e-capability in this area e.g. on-line booking, apps, and exploitation of social media such as Face book, Twitter etc. Director National Botanic Gardens (Dr. Matthew Jebb) Increased Visitor numbers Opening Events & specific themed events, i.e. Dublin Castle EU Presidency As listed above. Tree Council Other NGO's Dept. Taoiseach; Foreign Affairs re: EU Presidency Tourism Renewal Implementation Group Expenditure review meeting ICT Steering Group meeting Identifying and seeking provision for Capital Development projects and works. Chief Park Supt. (Vacancy) Increasing the use of Web sites as a information source and tool for site interpretation Developing and improving standards for our services and collections such as Optimus service excellence, and Museum Standards Accreditation. OPW will further develop 3

4 relationships with tourism bodies and foster partnerships to promote our visitor attractions in the area of culture and niche tourism. OPW will continue to contribute to interdepartmental Cultural and Heritage Tourism Group. Strategic Programme Advise the relevant Departments on the care of properties; and the conservation, restoration and re-use of historic buildings; Site designated Architect Director National Botanic Gardens (Dr. Matthew Jebb) Delivery of Capital Works Programme Ongoing maintenance programme CAPITAL WORKS PROGRAMME: Subhead E: Fáilte Ireland funding: Department of Arts, Heritage and Gaeltacht Project Team meetings Site Manager meetings Chief Park Supt. (Vacancy) IDAPG 4

5 Strategic Programme Ireland's Presidency of the EU in On 1st January, Ireland will assume the Presidency of the European Union for the seventh time. The OPW will play a significant role in the provision and procurement of accommodation, facilities and event management services required by Government Departments and Agencies during the EU Presidency. This will afford the OPW an excellent opportunity to showcase some of our unique Historic and Heritage properties to an international audience. Delivery of procured services during Preparation of sites and locations Delivery of conference facilities with required staffing team Government decision to provide allocation of ( TBD) over 2012/ Departments of An Taoiseach & DFAT Other Departments Liaison Officers NPS IT Unit Cultural Organisations DAHG Cultural Programme Group Internal OPW EU presidency team Chaired by Commissioner McMahon Principal Objectives and issues for 1. to continue to provide the best possible management services for National Historic Properties Director National Botanic Gardens (Dr. Throughout See Allocation OPW internal resources and key external providers Monthly Management meeting 5

6 that available staff and financial resources will allow 2. to continue to provide conference and event management services from Dublin Castle for all NHP centres Matthew Jebb) Chief Park Supt. (Vacancy) Develop centralised service Increase in no. of events conference days N/A OPW Event Management Team Weekly operations meeting Monthly Management Team meetings 3. To progress the Capital works programme as set out at Appendix 2 (Allocation subject to confirmation) ( TBD) Heritage Capital Funding Programme Commissioner McMahon Project Management Services 4. to fill certain key vacancies 5. to continue to introduce and update Health & Safety plans To provide training on H & S issues and delegate responsibility to appropriate All site managers Provide bi-monthly updates/reports N/A N/A OPW Personnel; Dept. Enterprise Jobs & Innovation Employment Control Framework OPW Health and Safety Unit NHP Safety Teams NHP H&S Group meetings NHP workshops and training 6

7 levels 6. to progress, with the Department of Finance, issues surrounding the transfer of Mount Congreve Property Management Division 7. to advance progress on issues surrounding the donation of Annes Grove 8. to advance implementation of a scheme at Kennedy Homestead 9. to develop policies and protocols for the management, safety and conservation of important collections and artefacts, including delivering upon the Museum Standards Programme of Ireland. Also embracing the Fáilte Ireland 'Optimus' programme of Agreed hand over N/A Commissioner McMahon Dept of Finance Revenue Commissioners Chief State Solicitor's Office June 1.5m Projects Division 7 CSSO Heritage Council OPW Art Management Division Fáilte Ireland Ongoing communication between all parties Monthly Meetings

8 service excellence. 10. to prepare a rolling programme of conservation management plans and policy statements for our premier parks, gardens & designed places Chief Park Supt. (Vacancy) Director National Botanic Gardens (Dr. Matthew Jebb) Template and planning within Q2 Royal Dublin Society, NGO s Teagasc Tree Council Internal gardens committee 11. to develop further initiatives and progress greater flexibility in regard to staff - roistering staff attendance on a more flexible and cost effective, seven day a week, basis Director National Botanic Gardens (Dr. Matthew Jebb) Chief Park Supt. (Vacancy) N/A OPW Personnel Division. Staff Representative Associations outsourcing of fixed term contract staff for operations - availing of jobbridge personnel 8

9 introduction of specific apprenticeship schemes - introducing volunteering at certain sites 12. to review roles and relations with the Department of the Arts, Heritage & Gaeltacht Frank Shalvey (Director OPW National Monuments Division) Dept Arts, Heritage & Gaeltacht 9

10 Strategy Business Unit Cross-Functional /Internal Actions Risk assessment and management Staff responsible for the actions Management of the Business Unit Risk review completed by end of Q1 Internal/external Internal: Chairman & MAC Internal Audit The risks will be reviewed quarterly Ensure PMDS is carried out within the Business Unit and staff are trained as follows:- (1) as identified in the course of PMDS meetings for competency development (2) Training related to the business function (3) Personal development training Management of the Business Unit Personnel The meeting of deadlines in completing interim and annual reviews under PMDS. Personnel reporting to Management The timely submission of Prioritised Training Needs for the Business Unit to T & D Section. External: Clients Internal: Personnel& Development Services Training & Development Unit External: Department of Public Expenditure & Reform CSTDC Ensure that staff are familiar with the QCS Plan and that prompt action is taken on correspondence, requisitions, PQs, FOI Requests and representations in accordance with the guidelines in the QCS Plan and any relevant statutory obligations. Respond promptly to press queries to protect the reputation of the Office. All Staff Time-scales in line with QCS Internal: QCS Officer Policy Unit Minister s Office Chairman s Office Press & Media Relations External: Questions Office Deputies Members of the Public in line with central updating of QCS Action Plan at Business Unit Meetings

11 Business Unit Official Languages responsibilities Compliance with legislation: Data Protection Acts Procurement Directives Staff responsible Internal/external for the actions All staff To contribute to the OPW's compliance with language responsibilities under the Official Languages Act, 2003 and the Office Official Languages Scheme All Staff Ongoing Internal: ICT Unit Journalists/Media Internal: Policy Unit Press & Media Relations Office External: Official Languages Commissioner Dept of Arts, Heritage & the Gaeltacht Clients and Customers General Public External: Data Protection Commissioner NPS, D/PER regularly to ensure compliance Familiarity and compliance with OPW practices and procedures as contained in Office Notices. All Staff Ongoing Internal: Personnel Business Units submitting appropriate instructions. Updating of material on Internet and Intranet sites Site Managers Ongoing maintenance. Internal: Press and Media Relations Office ICT Unit External: Clients and the public Units to review at meetings

12 [INSERT RISK ASSESSMENT TABLE for the Business Unit on this page] NHP Risk Assessment Table attached Appendix 3