Jett Pro Line Maintenance Training Program Manual

Transcription

1 Jett Pro Line Maintenance Training Program Manual

2 Revision Date: 1/31/09 TPM - Revision Highlight Page This revision highlight page provides a quick reference to the latest manual revisions. All changes are summarized in the remarks column. The total manual page numbering has been altered due to electronic reformatting. All previous revisions (whether Rev 2, 3/08 or Rev 3, 9/08 forms excluded) have been changed to Rev 4, 1/09 to reflect a total manual change. There has been a total revision of the manual. All employees are to read This manual to gain an understanding of new procedures affecting how Jett Pro will perform, receive or document training whether Company or airline instituted. Enclosed below are the main changes however, to grasp all changes personnel are to read for themselves to gain understanding and comprehension. SECTION Highlight page Total manual REMOVED n/a Rev 3 5/08 Rev 3 5/08 Rev 4 1/09 INSERTED Rev 4 1/09 Rev 4 1/09 Rev 4 1/09 Rev 4 1/09 REMARKS Self explanatory Discard hard (paper) copy of SOP manual per SOP Manual retention and viewing is 100% electronic as of 12/31/ Introduction of electronic manual, account holders, viewing procedures by employees, manual upkeep, revision process, web based site (JETTs) and maintenance duties pg 8 and p9. 3. Addition of form Document Change Request form SOP p10 4. Computer failure and access to JETTS p11 5. JETTS password administered by IT Specialist p11 1.New Hire and Company annual training requirements. Sect 3 p12, New 2. Added Training Evaluation paragraph p11 3. Added example of Training Matrix p15 5 Rev 3 5/08 Rev 4 1/09 1. CPaT and AeroEd computer based training p17 6 Rev 3 5/08 Rev 4 1/09 1. New Forms Mntc Training Record, T1 and On-The-Job, T2, Section 6. Rev 4 Jan/09 2

3 Manual Revision Page Revision Number Revision Date Affected Pages Effective Date Inserted By Original Issue Oct 2008 All 10/01/06 MO Revision 1 May 2008 Appendix 11/01/07 MO Revision 2 March 2008 All 3/24/08 RM Revision 3 Sept , 7, 9, 13, 14, 15, 16 9/9/08 RM Revision 4 Jan 31, 2009 All 1/31/09 RM Rev 4 Jan/09 3

4 List of Effective Pages Page Revision Revision Page Revision Number Number Date Number Number Revision Date cover n/a 1/09 22 Rev 4 1/09 1 Rev 4 1/09 23 Rev 4 1/09 2 Rev 4 1/09 24 Rev 4 1/09 3 Rev 4 1/09 Forms by title 4 Rev 4 1/09 Title Page # Rev#date 5 Rev 4 1/09 Safety /09 6 Rev 4 1/09 Indoc /09 7 Rev 4 1/09 Trg Matrix 15/16 4 1/09 8 Rev 4 1/09 Mx Trg T /09 9 Rev 4 1/09 T1 Guide /09 10 Rev 4 1/09 OJT - T /09 11 Rev 4 1/09 T2 Guide /09 12 Rev 4 1/09 13 Rev 4 1/09 14 Rev 4 1/09 15 Rev 4 1/09 16 Rev 4 1/09 17 Rev 4 1/09 18 Rev 4 1/09 19 Rev 4 1/09 20 Rev 4 1/09 21 Rev 4 1/09 Quality Assurance Manager: Date: 1/31/09 FAA Representative: Date: Rev 4 Jan/09 4

5 Table of Contents Revision Sheet...2 Manual Revision List...3 List of Effective Pages...4 Table of Contents...5 Referenced Documents...6 Section 1: Introduction...7 Section 2: Manual Revision and Control...8 Document Change Request...9 Section 3: Training Requirements Recurrent Training Training Evaluation.. 11 Safety (Curriculum). 12 New Hire Indoctrination Training (Curriculum) Section 4: Training Documentation Training Matrix Section 5: Training Methods and Sources Computer Based Training. 17 Section 6: Forms. 18 Forms in Use.. 19 Form T1 Maintenance Training Record.. 20 Form T1 Completion Guide 21 Form T2 On the Job Training.. 22 Form T2 Completion Guide.23 Section 7: Work Performed For Pt 121, 129, 135 Operations/EASA 24 Rev 4 Jan/09 5

6 FAR 145 EASA RSM QAM SOP Referenced Documents Federal Aviation Regulation Part 145 European Aviation Safety Agency Manual Jett Pro Repair Station Manual Jett Pro Quality Assurance Manual Jett Pro Standard Operating Procedures Rev 4 Jan/09 6

7 Section 1 Introduction: Purpose: 1.1 Jett Pro, a certificated Repair Station under 14CFR145, has an approved training program required by Part This training program is to insure that each employee is properly trained to perform assigned job functions as required by 14CFR Scope: 2.1 This manual includes a description of the policies and procedures that will be used by this Repair Station to meet the training requirements of Part The information contained in this manual explains the systems used by the Repair Station to comply with the required training Responsibility: 3.1 It is the responsibility of each Air Carrier to provide current and accurate technical data as required to accomplish or record a particular operation. Examples of approved Air Carrier s technical instructions for continued airworthiness include but are not limited to: Maintenance Repair Manuals SRM, WDM, Task Cards Other data/documents provided by the Air Carrier acceptable to or approved by the FAA. 3.2 The Jett Pro Director of Maintenance has responsibility for the development of the in house training program. 3.3 The individual Jett Pro Station Managers have responsibility for the administering the training program at their respective station and the retention of training records Procedure: 4.1 Maintenance training records will be maintained at each station either in a file named for the airline providing training or in each individuals personnel file. 4.2 The Jett Pro Training Matrix will also be used to document all training received. The Matrix is an electronic summary of all airlines and company training received. 4.3 The Station Manager will ensure the matrix is maintained up to date. the matrix to the Quality Assurance and General Manager monthly. Quality Assurance will maintain a master copy of company and airline provided training. Rev 4 Jan/09 7

8 Section 2 Manual Revision and Control: Purpose: 1.0 The purpose of this document is to describe procedures for controlling the Training Program Manual as required by FAR and FAR Jett Pro will maintain and distribute the manual electronically, only Scope: 2.1 Manual upkeep and revisions will be controlled and administered by the Quality Assurance/Accountable Manager. The manual and revisions will be available to all employees and authorized access holders through electronic media. 2.2 Unauthorized reproduction or unofficial release of any portion of this manual is strictly prohibited Responsibility: 3.1 The Accountability Manager is responsible for coordinating all revisions to this manual with the Primary Maintenance Inspector (PMI), Flight Standards District office (FSDO) Oakland, CA. 3.2 Any Jett Pro employee can submit suggested changes to this, or any other, company manual using the Document Change Request, form SOP7 (see below). 3.3 The Accountability Manager shall maintain an electronic master copy and a hardcopy. 3.4 The Accountability Manager shall distribute the manual including the latest revisions to all Jett Pro employees and authorized access holders via the Company web based site JETTS (Jett Pro Electronic Terminal and Tracking System) located at Manual revision notification to all employees will be: via A highlight sheet will be at the front of the manual to advise viewers of changes embodied in the manual The company s web based site, JETTS, home page will have a specific link titled Recent Uploads which will bring up the most recent manual change Procedure: 4.1 A copy of the manual changes will be submitted to the FAA office 30 days prior to the issuance date for comment. If comments are received from the PMI, they will be reviewed and changes made where needed. If no comments are received within 30 days the manual is considered to be accepted. Rev 4 Jan/09 8

9 Section 2 (cont d) The Accountability Manager will digitally sign the List of Effective pages and distribute copies to all manual holders in electronic format. PMI signature is per current FAR policy. 4.2 If at any time the FAA finds any portion of this manual unacceptable due to non compliance with an enumerated FAR, Jett Pro shall initiate the manual change within 15 days of written notification of the non compliance. The change shall be distributed to all manual holders as noted above. 4.3 If at any time an FAA inspector or airline auditor requests a copy of a portion of the manual or where portions of the manual are needed for training purposes and using a computer for viewing is impracticable, JETTS will automatically stamp each copied page For Reference Only. 4.4 Complete manual requests must be authorized first by a member of upper management. 4.5 Computer access to all manuals and forms by employees and authorized holders such as the FAA PMI will be provided through JETTS located at Access is 24/7 and entered by specific user ID and individual password. The password will be changed every 3 months. Manual viewers will have read only and print status. Higher access is limited to the administrator, and upper management where needed. 4.6 In the event of local computer failure and a manual, forms or Ops Spec information is required immediately contact another station to have the info faxed. If that source is unavailable the GM or QA Manager is available 24/7 to assist in providing the information. 4.7 Administrative maintenance of the company web based system including password resets etc. is provided by the Line Maintenance Operation Specialist at HQ-ONT Document Change Request - DCR 5.1 All personnel are encouraged to submit suggestions for change to a company manual or form when the current written procedure needs improving or changing. 5.2 The form used is the Document Change Request form, SOP7 (see SOP Manual for an example of the form). The information requested to fill out the form is self explanatory. 5.3 After filling out the form it should be ed to the QA Manager who will manage the review process. This involves forwarding it to personnel for input, submittal of a manual revision if required and distribution per procedures. 5.4 Personnel involved in review of the suggestion can include the Director of Maintenance, General Manager and other employees who may have valuable input into the suggested change. 5.5 The person submitting the suggestion will be notified of the final decision and the QA Manager will make a revision change to the manual, or form, as needed. Distribution of the revision is per above procedures. Rev 4 Jan/09 9

10 Section 3 Training Requirements Purpose: 1.1 The section outline the training needs of Jett Pro Line Maintenance as outlined in 14 CFR Scope: 2.1 This section will outline training categories and requirements Procedure: 3.1 Jett Pro training needs fall into three basic categories. They are: Indoctrination or New Hire Training Specialized Training. (includes CPaT) Recurrent Training. 3.2 Indoctrination Training: Jett Pro will provide indoctrination training for all new employees. This includes contract or interim employees hired for a limited time frame or for a specific requirement. The New Hire Checklist is utilized for this purpose. An example of topics covered in new hire training includes, but not limited to: Familiarization of company manuals, RSM, QAM, SOP, TPM Forms, Policies and Procedures of the Repair Station Repair Station paperwork procedures Company management structure Safety, Slips & Falls, Fire Safety requirements Drug and Alcohol program requirements Human factors Tooling and Equipment, Compressed Gas Handling 3.3 Specialized Training: Customer or airline training is accomplished as needed. Since Jett Pro functions as a line maintenance provider to Part 121, 129, 135 operators, the training needs are determined by each carrier. Jett Pro will follow the procedures in per the airline policies and procedures. Classroom training is taught by an airline instructor or a Jett Pro employee designated as such by the airline. Specialized training in aircraft and systems maintenance is also accomplished through web based aviation education sites such CPaT or AeroEd. 3.4 Recurrent (annual) Training: For all employees. See next paragraph for training requirements Managers and Trained Observers for the DOT Drug/Alcohol Program. See New Hire Checklist for requirements. Rev 4 Jan/09 10

11 Section 3 (cont d) 3.5. All training completed will be documented on the appropriate form and the Jett Pro Training Matrix Training Attendance Record T On The Job Form T2 3.6 The Forms section of this manual illustrates the training forms used with an explanation of how to complete each. Actual forms for use can be accessed through the company web based site and clicking on Company Forms Recurrent Training 4.1 All Employees: All Jett Pro employees will receive annual training in the following subjects. See following page for course syllabus Slips and Falls power point presentation Human Factors power point presentation Compressed Gas Handling (Sections 3 and 4 from the SOP manual) Fire Safety (view Documentation for all training shall be on the Maintenance Training Record, T1 and be recorded on the Jett Pro Training Matrix. Maintain form T1 in employee files at the station. Forward a copy to IND or ONT HQ s. Update the Training Matrix and it to the QA Manager per monthly requirements. 4.2 Managers and Trained Observers. In addition to the above subjects the DOT Drug and Alcohol Program is presented initially to new hired employees and thereafter annually for all management and trained observer personnel working in safety sensitive areas. Documentation for all training shall be on the Maintenance Training Record, T1. Maintain form T1 in employee files at the station forward a copy to IND or ONT HQ s. Update the Training Matrix and it to the QA Manager per monthly requirements Training Evaluation 5.1 Jett Pro management periodically reviews the training program and identified needs and adjusts where determined necessary. Any changes to the program can be based on: identification of additional training needs an anticipated change in the work scope of the Ops Spec a lack of training as a root cause of an oversight finding student feedback Rev 4 Jan/09 11

12 Safety Course Title: Frequency: Course Description: Safety Annual Course Code: Course Length: Safety-01 2 Hours The purpose of this course is to provide Jett Pro employees with the working knowledge of basic safety procedures, human factors training and knowledge of the D.O.T. & Non Regulated Drug & Alcohol program. Course Topics: 1. Fire Safety. Include location of extinguishers, monthly checks and posted emergency numbers. Complete the web based fire safety course at 2. Compressed Gas Handling. Introduce the dangers and precautions necessary when servicing and handling compressed gas. Employees are to read Sections 3 & 4 from the SOP manual and receive instruction in the use of the oxygen servicing adapter kit. 3. Fall Protection Training. View the power point presentation. 4. Human Factors. View the power point presentation 5. Knowledge of solvents used, MSDS sheets and their location. 6. Drug & Alcohol. Initial for all employees then annually for Managers and Trained Observers, only. Course Documentation: Maintenance Training Record T1. Also, update the Jett Pro Training Matrix. Rev 4 Jan/09 12

13 New Hire Indoctrination Training (Includes Repair Station Pt 145 Training) Course Title: New Hire Indoctrination Training Frequency: Course Description: Initial for new employees Course Code: Course Length: New Hire Hours The purpose of this course is to provide a new employee with an understanding and working knowledge of Jett Pro Repair Station maintenance policies and procedures associated with On-Call maintenance. Also, knowledge of the D.O.T. and Non Regulated Drug and Alcohol program. Course Topics: 1. Introduction to Jett Pro maintenance procedures associated with On-Call maintenance. 2. Introduction to the Repair Station Manual. View the power point presentation titled Jett Pro Repair Station Pt 145 Training 3. Introduction to the Quality Assurance Manual and forms. 4. Introduction to the SOP Manual and forms 5. Introduction of facilities, tooling and equipment used at each station. 5. Drug & Alcohol. Initially for all employees then annually for managers and trained observers. View the videos listed in the new hire checklist. Course Documentation: New Hire Checklist and Training Completion & Signature Sheet. Also, record completion on Jett Pro Training Matrix Rev 4 Jan/09 13

14 Section 4 Training Documentation Purpose: Scope: 1.1 The purpose of this section is to define how Jett Pro will record training events. 2.1 This section shall detail what forms are used to document training and what is to done with completed forms Procedure: 3.1 Training for in house classroom, computer or web based, video and self study courses shall be documented on Jett Pro Form T1, Maintenance Training Record (reference Section 6 of this manual). 3.2 On-The-Job training will be recorded on the OJT form T2 (reference Section 6). 3.3 Customer policy may require their training to be recorded on their own form. Where this is the case Jett Pro will be accepted the airline form and duplication of the record is not necessary on a Jett Pro form. The training however will be added to the Jett Pro Training Matrix. If the customer or vendor does not supply documentation of their own to record the training, Jett Pro form T1 should be used for this purpose. 3.4 Copies of training records/forms shall be placed in the employees training file at each station and a copy sent to ONT or IND HQ s to be placed in each individuals file. 3.5 The Station Manager is responsible for maintaining employee training records at the station in an appropriate training file. The hard copy paper document is the official record of training. Copies will be sent to ONT or IND HQ s for placement in individual employee files. 3.6 All training received will also be recorded electronically on the Jett Pro Training Matrix. Information recorded on the Matrix includes course titles and dates of all customer maintenance training completed and Jett Pro new hire training. Individual course items to be recorded on the Matrix for all employees include: Safety training Fire Safety training Human Factors training Compressed Gas handling Drug/Alcohol (for managers and trained observers) recorded on the Training Received Record, (integral with the checklist) and filed with each individuals record at ONT or IND. A copy may be kept at the station. All aircraft maintenance training, company or customer supplied, will be documented on the Training Matrix with paper back ups retained for verification Airline designated Train-the-Trainer (record only if this is recurrent training). Rev 4 Jan/09 14

15 Section 4 (cont d) 3.7 CpaT or AeroEd training completed will be verified by the General Manager who will then issue a certificate showing successful completion of the course. 3.8 Each employee will have access to his training record to check for accuracy. 3.9 Employee maintenance training files are also available to the FAA and customer auditors upon request Training from previous employers may be accepted by Jett Pro after review and acceptance by the General Manger and Station Manager for inclusion in the individuals training file. Files should contain only training applicable to Jett Pro needs Training records will be maintained for the duration of employment. Thereafter, records will be maintained for a minimum of two years The following two diagrams are examples of the Jett Pro Training Matrix. Each stations Matrix will vary in length based on the number of airlines it serves. Also the names of courses may vary slightly due to airline nomenclature e.g. a course in General Maintenance Manual procedures may be called GMM, AMM or P&P Training and other variations. The Matrix courses will reflect the airlines terminology. The example below is training by Jett Pro. Training Matrix (example) JETT PRO MASTER TRAINING MATRIX STATION: IND PAGE CUSTOMER: JETT PRO back 1 of 4 ASSIGNED DESIGNATED STATION TRAINER: (name) NEXT TRAINING DUE ON: 10/23/08 1 EMPLOYEE Drug Program Human Factors Airport Movement Area Trgn Fire Extinguisher Safety Name & Number Completed Due Completed Due Completed Due Completed Due Completed Due Name xxx 10/31/07 10/31/08 6/7/08 6/09 10/31/07 10/09 10/31/07 2/1/09 2/1/08 n/a 2 Name xxx 1/23/08 1/23/09 10/23/07 10/08 11/7/07 10/09 3/6/08 3/6/09 3/1/07 n/a AUDITED ON: 6/28/2008 BY: NEXT AUDIT DUE BY: 7/28/2008 Employee Name, Number and Signature Explanation of Example: The page is self explanatory in filling out the employee s name and dates of training for the various courses listed. All airline and company training listed in the Matrix must be verified by a paper certificates or another acceptable form of airline documentation e.g. computer screen print, showing successful completion of the course taken. By clicking on the Back cell (top R/H on all pages) the viewer is automatically sent to the to the Due Date page (example below). The Matrix is audited monthly for recurrent training due by the Station Manager or designee. Rev 4 Jan/09 15

16 Section 4 (cont d) Due Date Roll-up Airline Next Due On Airline Next Due On Air Canada Jazz n/a Continental 4 n/a Air Cargo n/a Custom Air n/a Air Wisconsin n/a Delta n/a AirTran n/a ExpressJet n/a AirTran 2 n/a Freedom n/a American n/a Frontier 1/31/2009 American 2 1/23/2009 Frontier 2 1/13/2009 American 3 10/4/2008 Jett Pro 10/23/2008 American Eagle 1/12/2009 Jett Pro 2 10/23/2008 Legend Due w/in 60 days Overdue/Due w/in 30 days Explanation of Example: The Due Date Roll Up page provides a quick review of all airline and Jett Pro training due in the next 60 days (highlighted in yellow) and within the next 30 days (highlighted in red). After training is completed and a new date is inserted in the cells on the top example the cells on this Due Date page will revert to n/a indicating no training is due within the next 60 days. Rev 4 Jan/09 16

17 Section 5 Training Methods and Sources Purpose: 1.1 The purpose of this section is to outline the different training methods and sources used by Jett Pro Scope: 2.1 This section shall detail who can conduct training and the methods that shall be used for delivery Procedure: 3.1 Jett Pro will use a variety of training methods to insure quality and economical training. 3.2 Training Methods may be: Formal instructor lead classroom Computer or web based (instructor or student lead) Video OJT 3.3 Training sources may be: Carrier or customer provided training OEM training Outside vendor provided training Computer based training sources such as CPaT and AeroEd. 3.4 In house training scope and methods will be developed in accordance with Section 3 of this manual. In house instructors are authorized by the Director of Maintenance, or designee, based on subject matter knowledge and teaching ability. 3.5 Trainers designated by customer carriers will be authorized by the specific airline and generally will be the local Station Manager. The designated trainer shall conform to the requirements of Section 6 of this manual, (Work Performed for Part 121, 129 & 135 Operators) Computer Based Training: 4.1 Computer based training is also utilized in maintaining competently trained personnel. The course offered on CPaT and/or AeroEd are: B737NG with CFM engines B B A320 with V2500 engines MD80 with JT8D engines EMB190 with CF34 engines Rev 4 Jan/09 17

18 Section 6 Forms Purpose: 1.1 This section will define the forms used in association with Jett Pro in-house training Scope: 2.1 This section will outline the training forms used, how the forms are completed and what happens to completed forms Procedure: 3.1 The forms used for Jett Pro training are: Form T1 Maintenance Training Record Form T2 On-The-Job Training Form 3.2 Forms may be viewed and copied for use from the Jett Pro web site under Company Forms. 3.3 Form T1 Maintenance Training Record Form T1 Maintenance Training Record will be completed as described on the Completion Guideline page. This form is primarily used to document Jett Pro in-house training however; it also can be used as a substitute for a customer s form if the customer s training records are unobtainable. Form T1 is used to record classroom training, computer based training, video training or any other form of instruction. Retention of training records is indefinite and for 24 months after an employee termination. Records are maintained at the station in the employees file. Copies of all records shall be sent to corporate offices in ONT or IND. 3.4 Form T2 - On-The-Job Training Form Form T2 On-The-Job Training Form will be completed as described in the Completion Guideline page. The OJT form is somewhat subjective in its use however the successful completion of a task and the documentation demonstrates an acceptable bridge between an employee s knowledge and skill he currently has and that required to perform their assigned duties. The following examples are offered as a guideline. Hands on training for a specific task may require further instruction for an individual even though there is documentation to show an individual has experience with the subject matter. Another use is where remedial training is necessary following a task observed to be done improperly. This can apply to non aviation jobs events such as extra training needed in the handling of compressed gasses. Or where it is observed in the completion of maintenance documents e.g. M2, shows further training is needed. Use of the form use provides documentation for supplemental training. Rev 4 Jan/09 18

19 Section 6 (cont d) (Cont d) a final example of its use is where a technician may not have performed a maintenance task for an extended period of time but wants documentation to prove competency after completing the task. In all cases when the form is intended to be used, observation by the person signing the technician off is required. 3.5 Completed On-The-Job forms will be submitted to the Station Manager or the General Manager for their review and signature. The manager s signature indicates verification of a trainee s qualifications and will be placed in their individual file Forms in Use 4.1 See following pages for examples of the forms used for training purposes and the guideline in filling them out. To copy a blank form for use access the company web based site and click on Company Forms. The List of Effective Pages at the front of this manual will list the current revision number and date of T1 and T2 forms. 4.2 The following pages contain examples of the forms Maintenance Training Record, T1 and On the Job Training Form, T2 along with a completion guide for each. Rev 4 Jan/09 19

20 Maintenance Training Record T1 Station: 1 Course Title: 2 Total Hours: 3 End Date: 4 Course Code: (where known for electronic entry): 5 Indicate Method of Training: (indicate with either Y or N): 6 Classroom: Web Based(CPaT) : Computer: Video/CD: Maintain form at the station in employee s file. Forward copy to ONTor IND HQ. Update Training Matrix # Last Name First Name Signature A&P # Emp # Name of Airline Providing Training: 12 Instructor s Name: 13 Instructor s Signature: 14 Instructor s Address: (if available): 15 Instructor s ID #: 16 Form T1 Rev 4 Jan/09 Rev 4 Jan/09 20

21 Maintenance Training Record - Form T1 Completion Guideline Use the following guide when filling out form T1. Note: Blocks requesting the Instructors information will be left blank when electronic training is accomplished. Enter for classroom type training. 1. Station: Enter the trainees home airport 3 letter city identification code 2. Course Title: Enter name of course 3. Total Hours: Enter the total hours attended in training. 4. End Date: Enter the trainees completion date 5. Course Code: Enter the course code. N/A if no code available. Jett Pro may create and assign a code if none is available for electronic tracking purposes 6. Method of Training: Enter Y or N in appropriate space. 7. Last Name: Self explanatory 8. First Name: Self explanatory 9. Signature: Self explanatory 10 A&P #: Self explanatory 11 Employee #: Self explanatory 12 Airline Proving Training: Enter the name of the airline or company providing training 13 Instructors Name: Self explanatory. 14 Instructors Signature: Self explanatory. 15 Instructors Address: Enter the instructors address or point of contact for future reference - if available. 16 Instructors ID #: Enter the Instructors employment ID# Rev 4 Jan/09 21

22 On-The-Job Training Form T2 Student s Name (Print): 1 Employee #: 2 Station: 3 Training Date: 4 Training Hours: 5 Aircraft or Equipment Type: 6 ATA Code: 7 Reference Material Used: 8 Job Description: 9 Student s Signature: 10 Trainer s Name and Employee #: (print) - n/a if same as Manager 11 Trainer s Signature: n/a if same as Manager 12 Manager s Name and employee #: (print) 13 Manager s Signature: 14 Date: 15 Maintain form at the station in employee s file. Forward copy to ONTor IND HQ. Update Training Matrix Form T2 Rev 4 Jan /09 Rev 4 Jan/09 22

23 On-The-Job Training Form T2 Completion Guideline Use the following guide when filling out form T2. Note: All blocks require an entry. Maintain form in trainees file at the station. Provide a copy to ONT or IND. 1 Student s Name (Print): Self explanatory 2 Employee #: Enter the trainee s employee number. 3 Station: Enter the trainees home airport 3 letter city identification code 4 Training Date: Self explanatory month/ day/month/year 5 Training Hours: Enter the amount of time spent in training. 6 Aircraft or Equipment Type: Enter the type of aircraft or equipment on which the training was accomplished. 7 ATA Code: 8 Reference Material Used: 9 Job Description: 10 Student s Signature: Self explanatory 11 Trainer s Name - Emp # Enter an ATA code(s) that corresponds to the training accomplished as applicable. Enter any reference material used during training, i.e. maintenance manuals, parts catalogs, engineering orders, wiring diagram etc. Enter a description of the training accomplished, i.e., serviced the left hydraulic system, etc. Print the trainer s name and employee #. N/A if trainer is the same person as the manager 12 Trainer s Signature: Signature of trainer. N/A if trainer is the same person as the manager 14 Manager s Name - Emp # Print the manager s name and employee #. 15 Manager s Signature: Signature of manager reviewing the training 16 Date: Manager to enter the date the form is signed Rev 4 Jan/09 23

24 Section 7 Work Performed For Pt 121, 129, 135 Operators and EASA/TCCA Entities Purpose: 1.1 This section will define compliance to customers training requirements Scope: 2.1 This section will outline policy and procedures required to comply with a customer s and Jett Pro s approved training programs simultaneously Procedure: 3.1 Jett Pro, per its Ops Spec and European Agency Safety Agreement (EASA) certificate provides line maintenance for Part 121, 129, 135 operators, as well as European and Canadian registered aircraft per the terms of the Bilateral Aviation Safety Agreement and the Maintenance Implementation Procedure. Training requirements will be provided by the individual carrier to meet their specific requirements. 3.2 The carriers representative may designate a Jett Pro employee as a Designated Trainer if their program so allows. The Designated Trainer is generally the Station Manager or his designee. The Designated Trainer will use all material and instructions provided by the carrier s representative. 3.3 This training will be documented on the carriers training record. If the customer does not provide a form of their own; a Jett Pro T1 form may be used. All training documents will be at the station with a copy provided HQ s. The Jett Pro Training Matrix will be revised to reflect the new training and forwarded to the QA Manager. 3.4 The Station Manager will be responsible to insure that the training requirements of each carrier listed on the Ops Spec for his station are accomplished as necessary to fulfill FAR/EASA requirements. The Station Manager may determine which Jett Pro employee will be trained for which carrier, however no employ may be assigned to perform maintenance for a carrier if their training requirements are not satisfied. The only exception to this would be in the form of a one-time authorization expressly authorized by the customer. In this case authorizing documentation from the customer must be received before starting work. Rev 4 Jan/09 24