Disability & Wellbeing Administrator

Transcription

1 Disability & Wellbeing dministrator JOB DESCRPTON Employment status: Hours: Location: Department: Manager: Liaises with: Permanent, full time. Full time working hours are 35 hours per week, Monday to Friday 9.00 a.m. to 5.00 p.m. t UCEM we have in place contractual flexible working; the associated policy detailing the non-contractual terms, can be found on our website with details of this job vacancy. We are willing to consider flexible hours employment, with the core business hours of 10am-4pm being covered. Horizons, 60 Queen s Road, Reading, RG1 4BS Student Experience Nikki Bulteel, Student Outreach Manager Student Outreach Manager, Disability & Wellbeing dvisor, Careers & Employability dvisor Summary of the role This is a new position working with the recently formed Student Outreach Team. t is an opportunity to develop your career in the area of disability support in higher education where you will be encouraged to work towards professional certification in this area. You will join a dynamic, passionate and supportive work environment, working with a range of people who are all dedicated to the support and success of our online students from around the world. Whilst working hard, there is much for you to enjoy with a range of social events and other opportunities, as well as undertaking personal development on a regular basis. Within this role you will: Provide administrative support for the Student Outreach Team generally with duties including event organisation, meeting arranging and record keeping. ssist and support the Disability & Wellbeing dviser to include data and record management, producing regular and accurate reports for monitoring purposes and student liaison regarding Disability & Wellbeing support. ssist the Careers & Employability dviser to develop the support services of mentoring and job applications for students. ssist the team with the development of online resources and guidance for students and staff. UCEM 08/2018 Page 1 of 5

2 Duties and responsibilities Keep thorough, accurate and up-to-date records in relation to the support required, and provided, ensuring compliance with data protection legislation. Have an appreciation of the Equality ct 2010 and other relevant legislation. dvise prospective students on the support available to those with physical and sensory impairments, specific learning difficulties, autism spectrum disorders and enduring mental or physical health difficulties. ssist the Disability and Wellbeing dviser to draw up personal UCEM dditional Support Plans (SPs) at the earliest opportunity. Help advise students on applications for the Disabled Students' llowance and ESF financial support and follow up on applications to ensure a successful outcome. Respond to enquiries from prospective and current students and help advise on the guidance and support available about careers and employability. Work with the Careers and Employability dviser in the planning and co-ordination of the online Job Shop and mentoring service. Help the Student Outreach team comply with institutional reporting requirements when required. ssist with the development of online resources for staff and student for disability support and guidance and careers advice. Deliver excellent customer service in all aspects of the role and contribute to a student-centred specialist advice and guidance service. Line management responsibilities None Financial accountabilities None PERSON SPECFCTON = pplication/cv = nterview T = Test Qualifications and training GCSE Maths and English Language Grade C or above (or New Grade 5 or above) Graduate level education and qualifications Previous experience Experience in a similar supporting role (either paid or voluntary) Experience within Further or Higher Education sector Skills, knowledge and aptitudes Excellent T Skills (Microsoft Office) T Database experience Excellent verbal and written communication skills Knowledge of current legislation relating to disability and special needs provision UCEM 08/2018 Page 2 of 5

3 High level planning and organisation skills Knowledge of current legislation relating to data protection bility to make and build relationships with remotely based students and internal staff Knowledge of current Safeguarding & Prevent requirements bility to work quickly and accurately under pressure to meet deadlines T Regular user of social media and other communication apps (e.g. podcasts, blogs) bility to think innovatively and proactively to help support and advise students Other or special requirements Commitment to a career in Disability & Wellbeing Support Knowledge of or experience in the surveying sector Willingness to undertake professional certification & training in Disability & Wellbeing support VLUES we expect all new employees to demonstrate our values at work We will test these as part of the interview process Passion we care We want each and every one of our students to succeed We do the right thing by our students and customers; that means we do whatever we can to ensure that no student falls behind in their studies, and that no customer is unhappy with the service they receive ntegrity fairness first We model integrity in everything we do We never compromise on honesty or trustworthiness We adhere closely to laws and compliance standards We do what we say we will do, and fulfil our promises to staff Excellence we aim high High standards drive everything we do We deliver excellence, strive for continuous improvement and respond dynamically to change Each one of us is personally responsible and accountable for the quality of whatever we do We listen to our students and understand their expectations We strive to exceed expectations in quality and delivery Support we support and respect each other t UCEM each member of staff does everything they can to help other staff and students to achieve their goals We respect others and their opinions, we are open to ideas, we trust each other We promote a supportive working environment across UCEM that extends to our students We value and reward each individual s skills, working towards common goals with shared objectives and through collaborative practice UCEM 08/2018 Page 3 of 5

4 SFEGURDNG ND PREVENT Please note any appointment to this post is conditional upon and subject to an enhanced certificate (criminal record check) issued by the Disclosure and Barring Service (DBS), which will also include a check of the DBS Barred Lists. f you are appointed to this post you will also be required, as part of your induction training, to undertake training relating to safeguarding and Prevent. This training will be both face-to-face and online. ny prior training in these areas is helpful, however it will not make you exempt from undertaking training with us. BENEFTS Salary circa 22,000 per annum. 24 days paid holiday (rising with service to 27) plus paid bank / public holidays and up to 5 paid closure days; all per holiday year Full Time Equivalent. Holiday buy/sell available. Salary exchange pension scheme (auto-enrolment into The People s Pension). From March 2018, you will automatically be opted-in to salary exchange (the term we use for salary sacrifice). You may opt-out. Life assurance provision. Horizons: There are limited parking spaces but you may ask to join the Waiting List. Employee ssistance Programme. Childcare Vouchers (to pril 2018) and Cycle to Work salary sacrifice schemes. Voluntary Healthcare Scheme. Charity giving. ccess to T and retail discounts. On the jobs page of our website you will find the full list of employee benefits at UCEM PPLCTON PROCESS Preferably by to recruitment@ucem.ac.uk Please send the following documents: 1) Your up-to-date CV; 2) covering letter outlining a) your suitability for the role b) your desired working hours and pattern and c) your salary details; and 3) completed Recruitment Check Form, available from the jobs section of our website at nternal applicants are advised to inform their line manager of their application. nformal discussion For an informal discussion about the role please contact Nikki Bulteel on or n.m.bulteel@ucem.ac.uk For any other enquiries please contact HR on or recruitment@ucem.ac.uk NO GENCES WE DO NOT USE GENCES NOR CN WE CCEPT CV SUBMSSONS Closing date Tuesday 11 September 2018 at 5.p.m. Please note, applications may be reviewed as and when they are received, so you may be invited to interview ahead of the closing date. UCEM 08/2018 Page 4 of 5

5 nterview date Dates for interview will be advised to you later in this process. Please be prepared that there may be a two-stage interview process, held on different dates. s part of any interview process with UCEM, you will meet with a member of the Senior Leadership Team; subject to availability this may be a telephone interview. UCEM 08/2018 Page 5 of 5