Riding the HR River to Success

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1 TMHRA Mid-Year Conference: Riding the HR River to Success Holiday Inn Riverwalk San Antonio, Texas June 3-5, 2009 The Texas Municipal Human Resources Association (TMHRA) is an affiliate of the Texas Municipal League.

2 TMHRA Mid-Year Conference: Riding the Pre-Conference Meeting Held in Conjunction with the TMHRA Mid-Year Conference SurveyNavigator for TML Salaries and Benefits on the Web The Waters Consulting Group, Inc., will present base compensation trends for various employee groups during this informative session, including police, fire, executive, human resources, information technology, and water/wastewater. Presentation points will include historical data and projections for In addition, comparison information will be provided regarding historical and projected salary increases to actual/projected CPI changes and actual/projected U.S. salary increases for the same periods of time. There will also be a presentation of the enhancements and updates to the SurveyNavigator Web site. Additionally, the Web site s interface and primary features will be demonstrated. Wednesday, June 3 8:30 9:00 a.m. Continental Breakfast Sponsored by The Waters Consulting Group, Inc. 9:00 10:00 a.m. SurveyNavigator for TML Salaries and Benefits on the Web Ruth Ann Eledge, Senior Consultant, The Waters Consulting Group, Inc., Dallas 10:00 10:15 a.m. Break 10:15 11:30 a.m. SurveyNavigator for TML Salaries and Benefits on the Web (continued) Ruth Ann Eledge, Senior Consultant, The Waters Consulting Group, Inc., Dallas TMHRA Mid-Year Conference: Riding the HR River to Success Tentative Agenda Wednesday, June 3 Noon 1:00 p.m. Registration Open 1:00 1:15 p.m. Welcome Riders TMHRA President Bonita Hall, Director of Human Resources, City of Cleburne

3 HR River to Success Wednesday, June 3 (continued) 1:15 2:15 p.m. Avoiding the Rapids: FMLA and ADA Policy Update Sheila Gladstone, Attorney, Lloyd Gosselink Rochelle & Townsend, P.C. An experienced public sector employment law attorney will discuss the ins and outs of the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), and the ADA Amendments Act (ADAAA). This session will help cities comply with these complicated laws and their recent amendments and understand the practical requirements of the new regulations. See the unveiling of TMHRA s new online practice tools designed to give cities much-needed compliance assistance. Highlighted will be the new notice requirements and required forms, the new leave rights for family members of military personnel, and the ability to run compensatory time concurrent with FMLA. We will discuss what the new ADA Amendments mean to employers, as well as perennial hot topics such as stress-related leave, fraudulent leave, reinstatement rights, reasonable accommodation, and tips to maintain control over employee absenteeism and tardiness. 2:15 2:30 p.m. Break 2:30 5:00 p.m. Paddling in the Right Direction: Extraordinary Leadership and Developing Your Team Gene Duckro, President, Industrial Relations International, Inc. Learn what it takes to be an Extraordinary Leader. This highly interactive training session will focus on practical ways to build your team. It teaches you practical methods and techniques that you need to know for getting the best from the people you lead. You will also learn methods that engage and empower your team, the stages of team development, and the keys to building relationships and teamwork. 5:00 p.m. Meet and Mingle Thursday, June 4 8:00 8:30 a.m. Continental Breakfast and More 8:30 10:30 a.m. Navigating the Current: Communication and Influence Skills for Outstanding City Officials How to Participate, Enjoy, and Get Results in this Contact Sport Mark Towers, Speak Out Seminars, LLC Communication and influence skills loom more important each day. As you live and work in a hightech world, today s competitive advantage is that of soft power. Soft power is the ability to make contact with others and influence them without bullying them. This (1) Educational; (2) Motivational; and (3) Entertaining session will provide tools that can be immediately put to use in your arena. Come join us and fasten your life jacket for a memorable session. 10:30 10:45 a.m. Break

4 Thursday, June 4 (continued) 10:45 a.m. Noon The Role of Human Resources in Lean Six Sigma for Local Government Dramatic Improvements in the Speed, Quality, and Cost of Services Stacy Waters, Executive Vice President, The Waters Consulting Group, Inc. Almost every entity, both in the public and private sectors, is being forced to do more with less these days, and local government is certainly no exception. In an effort to provide a more strategic approach to addressing these challenges, many are implementing Lean Six Sigma (LSS) formalized programs. Chances are, you ve heard of Six Sigma or LSS, perhaps in connection with General Electric, the company that made it popular in the 1990s. You may even know that Six Sigma uses statistical techniques to improve processes within all types of organizations including local government. But did you know there is an important role for human resources (HR) in this sophisticated process improvement approach? Or that Six Sigma initiatives are unlikely to succeed without HR s help? HR professionals with the right skills can contribute to an LSS initiative at both strategic and tactical levels. Noon 1:30 p.m. Lunch Sponsor Recognition and Drawings 1:30 2:45 p.m. Avoiding the Waterfall Ahead: Health Care Change in a Recession Susan Smith, Executive Director, Texas Municipal League Intergovernmental Employee Benefits Pool Despite the promise of a new presidential administration, the United States is in a full-fledged recession a condition from which the health care industry is no longer immune. With the limited availability of health care dollars and a dip in consumer discretionary health care spending, what s ahead for health care this year? 2:45 3:00 p.m. Break 3:00 4:00 p.m. Keeping the Boat Afloat: Maximizing the Value of Your Health Plan Value Based Insurance Design (VBID) Randy Martell, HIA, MHP, Principal, IPS Advisors, Inc. As health care costs continue to increase, employers are faced with shifting a greater amount of cost to employees. Most employers are unaware of the potential effects increased cost-shifting can have on participants who are chronically ill. A growing amount of research has shown that a modest increase in employee cost-sharing reduces compliance with medications and physician visits used to manage chronic illness. Randy will discuss the impacts of cost-shifting to the chronically ill, important VBID components, and empirical evidence supporting VBID. 4:00 5:00 p.m. The River to Wellville: Why You Can t Get There from Here Darrell Wells, Director of Risk Management, City of Odessa During a fractious presidential campaign that has segued into a financial meltdown, health care has been on everyone s lips presidential candidates, pundits, talk show hosts, and all the interest groups: physicians, hospitals, medical device makers, Big Pharma, health plans, employers, employees, activists for various diseases, individual states, and so on. Everybody has a proposal. Will any of them be implemented? And if they are, will any of them work? And what would success look like? And who would win? And who would lose? And, finally, what is likely to happen? 7:00 9:00 p.m. Reception Sponsored by CIGNA HealthCare and Kelsey-Seybold Clinics Howl at the Moon (on the River Walk) 111 West Crockett Street Drink tickets will be available between 7:OO 9:00 p.m. RSVP to texasevents@cigna.com. Friday, June 5 8:30 9:00 a.m. TMHRA Business Meeting and More... 9:00 11:00 a.m. Lean in for a Legal Update State and National Bettye Lynn, Partner, Lynn Pham & Ross, LLP, Fort Worth The event will close with a review of the ever-changing world of employment law, along with a look downriver toward emerging issues for 2010.

5 General Information The River Walk is awaiting one of the greatest conferences to hit San Antonio. So grab your oar and Ride the HR River to Success. This conference will provide timely information to address the growing needs of human resources professionals, as well as any other professional charged with the task of providing guidance for a human resources department. As the need to optimize productivity while decreasing liability becomes more important, the types of information delivered through these seminars become increasingly more useful to those who are serious about maintaining effective organizations. This year, we are fortunate to have several well-known experts to address the following vital topics: FMLA and ADA Policy Update Extraordinary Leadership Communication and Influence Skills Compensation Strategies The Role of Human Resources in Lean Six Sigma Health Care Change in a Recession The program is sponsored by the Texas Municipal Human Resources Association (TMHRA), an affiliate of the Texas Municipal League (TML). WHO SHOULD ATTEND city managers compensation managers risk managers police chiefs assistant city managers human resource managers personnel professionals attorneys city secretaries fire chiefs any person dealing with employee relations REGISTRATON POLICY Registration includes all conference sessions, handout materials, Wednesday reception, Thursday continental breakfast, Thursday lunch, Friday breakfast, and all scheduled refreshment breaks. See the registration form for fees. CANCELLATION AND SUBSTITUTION POLICY If you are registered and cannot attend, we encourage you to send a substitute. If you cannot send a substitute, a $45 cancellation fee will be assessed if written cancellation is received by May 15, No telephone cancellations will be accepted. Refunds are available for registration fees only. No refunds will be honored after May 15. HOTEL ACCOMMODATIONS The conference will be held at the Holiday Inn Riverwalk, located at 217 N. St. Mary s in San Antonio. To make reservations, please call the hotel directly at and ask for the TMHRA Mid-Year Conference room block. A rate of $139 single/double per night is available until May 19, or until the block is full. The Holiday Inn Riverwalk s current parking charge is $14 self parking and $20 valet parking (plus tax) per day for registered guests. This includes in-and-out privileges. Rates are subject to change. The hotel garage may not be able to accommodate oversized vehicles. NEED TO RENT A CAR? Call AVIS at , or make reservations online at The Avis World Wide Discount (AWD) Number is J (Texas Municipal League). Enterprise Corporate Class discounts are available at or by calling Your Corporate Class number is Y Enter TEX for the company name. CONTINUING EDUCATION CREDIT Elected officials can earn approximately 12.3 credit hours toward a Texas Municipal League Institute certificate for participation in the TMHRA Mid-Year Conference. CEU forms will be available on site. CONFIRMATION/BADGE Your confirmation and conference badge will be mailed to you in advance. PLEASE REMEMBER TO BRING YOUR BADGE TO THE CONFERENCE. SPECIAL ACCOMMODATIONS On the registration form, let us know if you need special assistance of any kind. WE WANT TO HELP! Thank you. DRESS CODE The conference dress code is CASUAL. Remember, the weather will be hot outside, so dress for comfort. Be sure to bring a sweater or jacket to the meeting room, in the event it is cool. QUESTIONS? You may contact the TML Program Development Department in the following ways: 1. Phone: Fax: tmhra@tml.org 4. Write to: 1821 Rutherford Lane, Suite 400, Austin, Texas

6 TMHRA Mid-Year Conference: Riding the HR River to Success Your registration will not be processed until payment is received. THREE WAYS TO REGISTER: (1) Register online with credit card at: (2) Fax this form with credit card (3) Mail this form with payment to: payment to: TML Administrative Services (click on Rutherford Lane, Suite 400 Conferences/Education ) Austin, TX Please type or print the information requested. (If you need additional forms, please copy this form.) Your name badges and optional tickets will be mailed in advance. If an address is provided, you will also receive confirmation via . Full Name: Badge Name: Title: City/Organization: Mailing Address: City/State/Zip: Phone: ( ) Fax: ( ) I require the following special accommodations: PRE-CONFERENCE SALARY SURVEY MEETING: This event is complimentary and includes handout materials and Wednesday continental breakfast. For planning purposes, you must register here. Space is limited. Yes, I will attend this complimentary session. MID-YEAR CONFERENCE REGISTRATION INFORMATION: The registration fee includes all conference sessions, handout materials, Wednesday reception, Thursday continental breakfast, Thursday lunch, Friday continental breakfast, and all scheduled refreshment breaks. *TMHRA Members Non-TMHRA Members as of March 1, 2009 Register online by May 15 $ 50 Register online by May 15 $125 Register by fax or mail by May 15 $ 75 Register by fax or mail by May 15 $150 Register after May 15 $125 Register after May 15 $175 *TMHRA membership must have been approved prior to March 1 in order to qualify for member rate. Is this your first time attending the TMHRA Mid-Year Conference? Wednesday Reception Guest Ticket: (quantity) at $25 each $ Guest Name(s): Make check payable to: Texas Municipal Human Resources Association Total Cost $ Questions: If you have questions, please call us at , or send an to tmhra@tml.org. CANCELLATION AND SUBSTITUTION POLICY: If you are registered and cannot attend, we encourage you to send a substitute. If you cannot send a substitute, a $45 cancellation fee will be assessed if written cancellation is received by May 15, No telephone cancellations will be accepted. Refunds are available for registration fees only. No refunds will be honored after May TMHRA Mid-Year Conference CREDIT CARD PAYMENTS: MasterCard Visa Am Ex Discover Cardholder's Name (Please Print) Acct # Signature Exp. Date FOR TML OFFICE USE ONLY: Business Check $ Personal Check $ Total $ Batch No. Id #