Are you ready? Is your organization ready for an unexpected emergency? 10/21/2015. Gloria Van Spanckeren Senior Planner

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1 SPEAKERS: Pierce County Public Works Sewer Division Gloria Van Spanckeren Senior Planner Carl Every, P.E. Wastewater Utility Manager Are you ready? Is your organization ready for an unexpected emergency? 1

2 Are you ready? March 21, 2011 Sewer Pipe Rescue Do you have a plan? If you lose your ability to operate, what s your plan? 2

3 Do you have the right tools? An emergency program is your tool kit for getting up and running again. Why Public Works? Public Works Provides Essential Public Services 3

4 Emergency Management Why should Public Works think about Emergency Management? Public Safety Critical Infrastructure Ability to Recover Operations Self-Reliance Coordinate with Others Emergency Management Build emergency management capacity in 12 months! Pierce County Sewer Division s Emergency Management Program: Planning Training Practice Resources 4

5 Emergency Management Planning Planning: IF YOU WAIT UNTIL YOU NEED IT IT S TOO LATE Emergency Management Planning What s your plan? Emergency Operations Plan - EOP Continuity of Operations Plan - COOP 5

6 Emergency Management Planning Emergency Organizational Structure Emergency Management Planning Emergency communication procedures System to account for employees Authorizations, policies, procedures, & MOUs 6

7 Emergency Management Training Typical safety training: Evacuation procedures Fire extinguisher use First aid, CPR, AED Emergency Management Training Specialized workplace operations training: Forklift certification Confined Space Entry Operational hazards (i.e., lockout/tagout) 7

8 Emergency Management Training Low cost Dept. of Homeland Security and FEMA classes Recommended: MGT Disaster Management for Water and Wastewater Utilities Emergency Management Training Incident Command System (ICS) A system for responding to and managing incidents by integrating multiple components into a single organizational structure. Used for responding to unplanned disasters and emergencies AND for managing planned events 8

9 Emergency Management Training Incident Command System (ICS) The system emergency managers and first responders use. It benefits public works to understand and speak their language. Emergency Management Training Training Goal: 100% of Sewer Division staff ICS trained according to their incident response role FEMA Training mostly online Training Outcome: % trained (about 170 people): 16.10% Jan % April % Jan % Sept

10 Emergency Management Practice Exercises & Drills Basic Safety: fire drills, evacuation drills, etc. Tabletop Scenarios Local and Regional Exercises Emergency Management Practice Exercises & Drills: Invite and host first responder training Practice ICS and components of the EOP and COOP on real projects 10

11 Emergency Management Practice ICS Exercise #1: STOP Facility Move-in Project Move 90 people and their equipment from 3 separate facilities with a time constraint Emergency Management Practice STOP Facility,

12 10/21/2015 Emergency Management Practice STOP Facility Move in Project Emergency Management Practice STOP Facility Move in Project 12

13 10/21/2015 Emergency Management Practice STOP Facility Move in Project Emergency Management Practice ICS Exercise #2: US Open Support Coordinate with USGA and Sheriff s Department for a major event on our golf course, in our building, and on our treatment plant grounds. 13

14 Emergency Management Practice US Open Support Emergency Management Practice US Open Support 14

15 Emergency Management Resources Rapid Assessment & Communication Tools Emergency Management Resources Employee Emergency and Accountability System (EEAS) A way to account for your staff during a widespread emergency Allows staff to account for their family members and loved ones Lets you build a staffing plan to recover business operations 15

16 Emergency Management Resources Standardized Forms Tools & Supplies After-action report Assignment List Things that can trip you up 16

17 Things that can trip you up Resistance from Management Get their support and buy-in Many emergency program decisions must be made at management level They can commit resources to the effort They can require compliance from staff Things that can trip you up Resistance from Staff We like the way we do things now I don t have time 17

18 Things that can trip you up Things go out of date quickly The program requires regular care and feeding... Emergency management is not something you can just tack on to someone s workload. Things that can trip you up People you depend on for your emergency response team may be unavailable. 18

19 Steps for Building Your Program 1. Propose emergency preparedness actions to management & get their buy in. Make EM a priority. 2. Develop or update your emergency plans and be sure you use them during an emergency! Get staff involved. 3. Get everyone trained in emergency management roles and responsibilities, and practice them. Take-away Messages: Think about what you need to get your business back up and running in an emergency. Management support is essential. Invest resources to create and maintain emergency plans. Train and practice emergency procedures. Consider learning ICS in your organization. 19

20 Reminder IF YOU WAIT UNTIL YOU NEED IT IT S TOO LATE Questions? Gloria Van Spanckeren Pierce County WA Public Works Sewer Division gvanspa@co.pierce.wa.us