Leadership and Capability Specialist

Transcription

1 Leadership and Capability Specialist Created: 31 August 2017 Group: People & Corporate Services Position number: TBA Job family: People Hours worked per week: As required Manager s title: Capability Manager Manager once Removed s title: Head of People and Culture Status of PD: Final Work location: Parramatta Does the employee need to drive a vehicle as part of the role? Yes Does the employee have to provide a car for work purposes (budgeted in their TRP?) No Number of direct reports: 0 Number of indirect reports: 0 Level of Role Staff or Specialist Evaluated grade: EA 15 Section 1: Purpose and context Purpose of the Position To design and procure learning and development solutions in support of business strategies and objectives targeted at providing Sydney Water staff with the knowledge and skills required to carry out their role. 1 Leadership and Capability Specialist Page 1 of 6

2 The structural context for the position What are the direct and indirect (dotted line or staff-once-removed) reports to the position? Nil Section 2: Key accountabilities and outcomes/tasks Leadership expectations This position does not have any people management accountability. However, this role regularly manages a large number of vendors to complete the design, development and delivery of training interventions in Sydney Water. Technical accountabilities Design and/or procure learning & development solutions. Scope and specify requirements. Select and negotiate with vendors. Co-ordinate vendor activities. Plan and execute pilot programs. Manage, develop and sustain the partnership with SWSi TAFE and other key learning vendors. Service national water package, educational and compliance training needs. Maintain MoU and contractual requirements. Network and manage relationships with external water associations and bodies to promote Sydney Water s training and assessment interests and contribution to the water industry. Attend meetings. Maintain relevancy. Organise technical representation and support. Promote and assist with the organisation and running of NSW WTAN. Manage, design and maintain Corporate mandatory training at a suitable quality and standard that delivers on its purpose and intent. Manage Sydney Water s compliance training programs. Ensure deliver on purpose and intent to service and meet Sydney Water s statutory and/or safety compliance requirements. Leadership and Capability Specialist Page 2 of 6

3 Provide learning and development expertise to advise and support the design of capability frameworks Identify and implement appropriate learning strategies and methodologies to fulfil project outcomes (e.g. modes of delivery, instructional activities). Ensure that all design projects meet specification and follow sound learning practices. Develop and maintain constructive relationships with external vendors. Organise and facilitate meetings. Resolve issues. Develop and maintain collaborative relationships with internal stakeholders requesting the design of training solutions. Provide appropriate support and guidance. Coordinate with the Business Centre s training delivery team to effect a smooth transition from design to delivery. Maintain oversight of the design, implementation and continuous improvement of Sydney Water s in-house competency programs. Deliver learning and coaching programs. Design and implement a Level 4 Kirkpatrick evaluation (or similar) methodology. Planning Accountabilities Design solutions in accordance with the learning design and delivery cycle. Develop project plans to co-ordinate design activities. Co-ordinate and run pilot programs. Carry out all work in accordance with the Training and Development policy. Use Sydney Water's LMS. Systems accountabilities Systems or process accountability: Learning and development needs assessment Learning and development program design Learning and development Program Evaluation and Analysis Process accountabilities Click here to enter text. Internal working relationships This role will provide strategic people services to the Executive, senior managers and staff. Advise the capability management and business leaders on capability management requirements & the investment required to meet Sydney Water strategic objectives. Customers (external) Manage external consultants and training providers providing services in capability management. The role will also closely work with vendors, unions and industry bodies. Leadership and Capability Specialist Page 3 of 6

4 Impact of position Contribution Spectrum 2 Tactical Provide subject matter expertise in capability to its peers in People & Culture as well as to the whole team. Provide key input into the future direction of people capability with the Customer Strategy & Regulation team. The role leads a significant change program that will contribute to transforming the group to align with its Lifestream strategy and pillar of High Performance Culture Financial N/A Innovation and Complexity Safety Ensuring positive relationships with partners, stakeholders and customers Fostering a collaborative environment and ensure the building of consensus on critical issues Monitor external trends/best practise to identify additional improvement strategies Alignment of capability work across the organisation. Make major improvements or changes to ways of working The role is expected to ensure the safety of all employees and contractors working within the unit Section 3: Knowledge/skills/experience Maintains knowledge of best/competitive practices to anticipate trends and create strategies/plans enterprise wide. Relevant tertiary qualifications in Adult education, Learning & Development or related degree qualified. At least 7 years professional level experience in Learning and Development in a corporate organisation. L&D Project Management experience. Experience in establishing and implementing company-wide people programs Experience leading and working with all level of employees Experience to work across divisional business teams to influence change strategies and drive implementation of business improvements Strong management and organisational skills Highly developed strategic thinking skills Solution-focused analytical, planning, conceptual and advisory skills Outstanding oral communication, negotiation and interpersonal skills Superior written communication skills to generate high quality presentations, data and advice Extensive ability to engage with people at all levels in the organisation and with external stakeholders 3 2 Delivery deliver own output by following set procedures, or according to operational targets Operational Set and achieve objectives which has an impact on others Tactical Provide input into or develop new products or processes Strategic Establish and implement business strategies with a longer-term focus Leadership and Capability Specialist Page 4 of 6

5 Establishes and maintains effective relationships with peers and business customers. Excellent customer service skills Additional notes: N/A Sydney Water expects all staff to do other projects and perform additional duties as required. Leadership and Capability Specialist Page 5 of 6

6 Appendix Leadership and Capability Specialist Page 6 of 6