Effective Contractor Management

Transcription

1 An Intensive 5 Day Training Course Effective Contractor Management in Maintenance & Technical Projects Jun 2018, Amsterdam Oct 2018, London 06-NOV-17 PetroKnowledge is recognized by the Society for Maintenance & Reliability Professionals (SMRP) as an Approved Provider. The SMRP Approved Provider status allows PetroKnowledge to host a number of Maintenance & Reliability related continuing education trainings. This training course is approved by SMRP to issue 50 Continuing Education Course Hours (CECHs) towards recertification of CMRP, CMRT or CAMA credentials.

2 Effective Contractor Management in Maintenance & Technical Projects Why Choose this Training Course? This highly interactive Contractor Management training course will ensure that delegates understand how contractor management will fit in the Asset Management context - how to select the right contractor and contract type which suits your sourcing strategy and how to manage and monitor the results. Further, topics such as risk management, safety-health-environment aspects, partnerships, negotiating, people management (winning the hearts of the people) and applying contracts in a complex project environment (Turnkey contracts, Public Private Partnerships PPP) will be considered. Delegates will have the opportunity to discuss the existing contracts used in the organization. Through a combination of formal lectures and group work, delegates will leave the course with the tools to make contracts and contract management highly effective. This training course will highlight: Sourcing strategy within Asset Management Contract types incl. Service Level Agreements (SLA s) and Design & Construct (D&C) Selecting the best contractor procurement aspects Risk management & SHE Monitoring & managing performance with Key Performance Indicators (KPI s) Negotiating the contract Contractor management in a project environment Turnkey, PPP contracts Managing the behaviour of people to get sustainable results Continuous improvement aspects What are the Goals? At the end of this training course, you will learn to: Explain the basic elements of effective contractor management and its position within asset management Evaluate bids and proposals and choose the right contractor Identify, evaluate and manage the risks involved (SHE, performance) Manage & monitor the contractor performance in an innovative way Develop and negotiate contracts Who is this Training Course for? This PetroKnowledge training course is suitable to a wide range of professionals but will greatly benefit: Operations & Maintenance professionals Reliability, Asset & Plant professionals All professionals involved in contractor management All professionals negotiating, managing and verifying contracts in maintenance & technical projects Production & Continuous Improvement professionals Contract management teams Facility management teams Shutdown and Turnaround management teams Anyone who wishes to update themselves on contractor management How will this Training Course be Presented? The training course will be conducted along interactive workshop principles. There will be a variance of lectures and practical exercises. Experiences from different areas will be discussed. There will be many opportunities for discussion and sharing experiences.

3 Daily Agenda Day One: Contractor Management Basics Competency Description: The objective is to establish a strong understanding of contractor management as a process to realize better performance together with the contractor. Understand the contractor management framework Understand how contractor management relates to the broader perspective of asset management Identify different (out)sourcing strategies Identify risk and apply it within contractor management Understand the concept of Risk based Maintenance and how it relates to good contractor management Overview of contractor management How does it relate to asset management? (Out)sourcing strategies Risks involved risk management & SHE aspects Grounding the maintenance contract with a Risk Based Maintenance concept how to keep that knowledge in-house Day Two: Contract Types for Maintenance & Technical Projects Competency Description: The objective is to understand the different types of contract which are available and how to apply them where and when. Identify the basis & complex contract types Understand the procurement aspects Understand how to select the best contractor Understand and apply the basic concepts to monitor and manage contractor performance Contracts basic types Contracts complex types (Turnkey, Design & Construct, Public Private Partnerships) Procurement aspects Choosing the right contractor Monitoring & managing contractor performance from traditional penalties & rewards to more innovative ways Effective Contractor Management in Maintenance & Technical Projects

4 Membership No.: Day Three: Developing the Contract Competency Description: The objective is to establish a strong understanding of the contract development cycle. Understand the contracting cycle steps. Identify and understand the RAMS aspects Apply the basic elements of writing the contract Understand vendor management & partnership aspects The contracting cycle Requirements / service levels, RAMS aspects (Reliability Availability Maintainability Safety) Writing the contract Periodic evaluation & continuous improvement vendor management Partnerships Day Four: People Management & Negotiation Aspects Competency Description: The objective is to understand that people s behaviour could strengthen or weaken the performance results of the contract and that the goal of negotiation should be win-win instead of win-lose. Day Five: Final Workshop Competency Description: The objective is to establish that all learning points will be ensured and that you are able to apply it in your own working environment. Identifying service requirements Understanding the tendering stages Develop and negotiate the offer & contract Apply contractor selection In a very interactive workshop all major topics of this seminar will be highlighted and practised in groups. Major topics will be: Requirements / service levels defining what you want Tendering process Contractor selection Contractor management measuring & managing the performance Negotiation Evaluation Identifying pitfalls of the implementation of contract management Understand the mechanism behind the behaviour of people and how to influence it Understand the basic elements of negotiating Identify negotiating ploys and tactics Quality CErtifiCation Implementing contract management How to make it work by influencing the behaviour of people Negotiating the contract Negotiation ploys Negotiation tactics & tips Member of Clear Concepts. Clean Environment. The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc. Effective Contractor Management in Maintenance & Technical Projects

5 Effective Contractor Management in Maintenance & Technical Projects Course Dates, Venues and Fees Jun 2018 Amsterdam $5, Oct 2018 London $5,500 This fee is inclusive of Documentation, Lunch and Refreshments Please use BLOCK CAPITALS to fill in this form. It is important that you read carefully through all information before starting to complete the form. Registration Details Family Name: First Name (Mr./Ms.): Position: Company: Mailing Address: Telephone: Mobile: Fax: Authorisation Authorisation By: Position: Company: Mailing Address: Telephone: Mobile: Fax: In-house Training Maximize your training budget and have several members of your staff, who require specific training, to attend with the advantage of not incurring additional travel costs when attending a public training courses & seminars. Would you like a PetroKnowledge training course delivered at a time or location to suit you? Would you like PetroKnowledge to tailor a course from our comprehensive library of programmes? Or would you like us to create an entirely new, bespoke course to suit the exact needs of your organisation? Working in partnership with our clients, PetroKnowledge provides an enjoyable, creative learning experience that enables participants to develop their skills and knowledge. We can deliver not only generic, off-the-shelf courses from our extensive learning portfolio, but we can provide tailored as well as bespoke learning on any aspect of skill development or knowledge. Our in-house courses are conducted by the same expert trainers who conduct PetroKnowledge public courses so you can be assured they will fulfill the learning objective of any organisation

6 Booking Terms & Conditions Booking Bookings for courses can be made via our website (petroknowledge.com) or by contacting our Registration Desk on or at reg@petroknowledge.com For on-line bookings, please select the course that you require and click on the Register Now button, following the instructions step by step Upon receipt of booking in order, enrollment on the respective training course will be confirmed by Registration Team with all necessary documentation Invoicing and Payment Our fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation charges are not included in the course fees Course fees are payable upon booking unless a valid, authorized Purchase Order is provided and accepted Invoices will be sent via /courier to the ID/name and address provided We prefer to have the fees payment in our account before the start of training course. However, if your company has a different payment policy, the same should inform us in advance The currency of fees is in US Dollars (USD). Payments can be made in USD or UAE local currency AED (Arab Emirates Dirhams) either by Bank Transfer or by Credit Card. Our Bank Account details will be provided on the Invoice Please note that we do accept payment by cash, in USD or AED, only for the last minute bookings Cancellation of Courses It may be necessary for PetroKnowledge to amend or cancel any course, course times, instructors, dates or published fees due to unforeseen circumstances and we reserve the right for such changes Any amendments will be advised before the course start date and any bookings already paid in full will not be subject to increased fees Cancellation by Client Once you have completed your booking, received your confirmation of enrolment and a dated payment Invoice, you are deemed to have a contract with PetroKnowledge. You reserve the right to cancel this contract given the below terms All cancellations must be received in writing at reg@petroknowledge.com and info@petroknowledge.com at least 14 days prior to the training After the cancellation period has expired, consideration may be given, on a case to case basis, if a registered delegate nominates a substitute on the same course, shifts to next session of the course or moves to a new course For a cancellation request made on or before the statutory 14 day cancellation period, a refund may be given or a credit note issued which can be used against future course fees A 25% administration fee (of the total course fee at the time of booking) will be charged for any cancellations made outside of the statutory cancellation period Attendance Certificate The daily course schedule should be accurately followed to ensure undeterred implementation of our training All delegates, who participated in their course throughout, will receive the Certificate of Completion on the last day Please report any foreseeable absences to a PetroKnowledge representative or to your sponsors directly An absence of three (3) or more sessions of the course will invalidate your eligibility for the Certificate of Completion T: F: E: info@petroknowledge.com P.O. Box: , Abu Dhabi, U.A.E.