Mobile No: / Languages: English / Arabic

Transcription

1 Bassel Zeidan Mobile No: / Nationality: Syrian Languages: English / Arabic Dear Hiring manager, I would like to take this opportunity to thank you for accepting my enclosed resume as I am interested in joining your company I am highly talented and competent in operations management with over 4 years of hands- on experience in UAE and Mechanical Design Engineering experience in Syria. I am focusing on a position will develop my skills in operations management and evolve my practical experience. I have a good relationships with insurance and auditing companies in UAE market. I have a perfect achievements in existing position I upgraded the whole operational and procedural systems that match the new generation of insurance market and met insurance authority requirements and vision. a perfect knowledge with Insurance Authority requirements. I also have excellent communication skills in English, and Arabic. My resume outlines contain: my skills, key achievements, experience, training courses and education. During my career, I have built good relationship with clients and stakeholders providing me with excellent references. I look forward to meeting you to discuss how I can make a very strong contribution with your company to achieve the company goals. As you will note in my enclosed resume, the breadth of my expertise covers a wide area of responsibilities. I am a hardworking, ambitious leader and motivator of people. Moreover, I am recognized for flexibility, adaptability, and I also possess many distinguished skills in Influencing, negotiation, time management, solving work problems, strong attention to details, relationship building and ability to manage day to day business activities. I am looking forward to sit for an interview with you as I am confident I would be an excellent candidate and an asset to your company. I enjoy challenges and I am determined to achieve my goals. Constant communication with most levels of mechanical design engineering and management has strengthened my interpersonal skills. I believe that my organizational skills and my outgoing personality will enable me to contribute to your high standards. Yours sincerely, Bassel Zeidan Encl: Resume

2 Bassel Zeidan Mobile No: / Nationality: Syrian Languages: English / Arabic Holder of UAE Driving License Member of the American Society of Mechanical Engineers Member of UAE Society of Engineers Mechanical Design Engineer PROFESSIONAL SYNOPSIS 1 Exceptional skills in developing and implementing operations management and initiatives that exceed goals and objectives. 2 Good communication skills in Arabic, and English and the ability to interact effectively at all levels. 3 Well organized with excellent documentation skills. 4 Good team player and able to carry the rest of the team to provide their best. PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS Al Redha Insurance Brokers L.L.C Operations Manager September/2012- till date Dubai, UAE Key Strategic Accomplishments 1. Manage and direct operations team to achieve business targets. 2. Assist in developing or updating standard operating procedures for all business operational activities. 3. Build strong relationship by addressing customer issues and complaints in a timely manner. 4. Assist in employee appraisals, promotions, compensation and termination based on the performance review. 5. Provide operational support and guidance to staff. 6. Assist in developing operating and capital budgets. 7. Monitor and control expense according to allotted budget. 8. Assist in interviewing, recruiting and training candidates. 9. Manage work assignment and allocation for staff. 10. Conduct performance review and provide performance feedback to staff. 11. Maintain accurate and clear documentation for operational procedures and activities. 12. Work in compliance with company policies and procedures. 13. Ensure team follows standard operating procedures for all operational functions. 14. Conduct regular meetings with team to discuss about issues, concerns, updates etc.

3 15. Provide an efficient working atmosphere to project teams and ensure objectives are met within stipulated time. Al Arabi Engineering Design Mechanical Designer September/2009- till August 2012 Damascus, Syria Responsible for creating designs and drawings that exhibit the detail and method of assembly for a variety of machinery and mechanical devices. 16. Develop detailed designs for mechanical equipment and controls. 17. Provide details on component descriptions. 18. Resolve design problems. 19. Review and analyse specifications. 20. Compute mathematical formulas to develop and design detailed specifications for components or machinery. 21. Compute dimensions of materials and purchase accordingly. 22. Correct operating deficiencies. 23. Draft technical details. 24. Specify dimensions, materials, and procedures. 25. Draw in minute details of structures. 26. Design the parts of a machine. 27. Consult technical handbooks and tables while in drafting phase. 28. Use Computer Aided Design and Drafting systems to prepare drawings. 29. Create and store drawings electronically. 30. Program drawings into automated manufacturing systems. 31. Prepare variations of design. 32. Explain concepts to manufacturers. 33. Prepare engineering drawings that detail plans and specifications. Salsabil Company, Canada dry Manufacturing supervisor August/2008- till August 2009 Damascus, Syria Responsible for the day-to-day running of production processes in all types of manufacturing operations. And making sure that the production line is running smoothly and that staff are meeting their production targets. 1. Confer with management or subordinates to resolve workers problems, complaints, or grievances. 2. Enforce safety and sanitation regulations. 3. Inspect materials, products, or equipment to detect defects or malfunctions. 4. Confer with other supervisors to coordinate operations and activities within or between departments. 5. Planning and organising staff shift rotas and tasks. 6. Reporting plant or machinery breakdowns to maintenance technicians. 7. Organising external contracts, like cleaning or supplies. 8. Stock control. 9. Motivating your team. 10. Producing management reports on performance.

4 11. Monitoring quality control. 12. Updating paperwork, such as annual leave requests and sick leave 13. Identifying and organising training needs. Amal Mechanical Parts & Spares Company Mechanical Sales Engineer June/2007- till July 2008 Damascus, Syria Responsible to provide needed product sales support to successfully gain business, Research and understand the customers needs and define the overall technical and business solution. Exposure in project marketing, proposal making, estimation, costing and engineering works. 1. Following up all related issues to the products that are being marketed through the company. 2. Search for new clients who might benefit from company products or services and maximize customer potential in designated regions. 3. Persuade clients that a product or service best satisfies their needs in terms of quality, price and delivery, through making technical presentations and demonstrating how a product meets client needs. Coordinating sales projects. 4. Assist in drafting agreements with clients and provide technical feedback whenever applicable. 5. Perform periodic market survey on current prices and work costs for various materials and items of civil, mechanical and electrical engineering as per the provided guidelines. 6. Prepare offers/quotations to the customers and finalize them. 7. Assist in negotiating tender and contract terms to meet both client and company needs and closing sales by agreeing terms and conditions. 8. Assist in offering after-sales support services and solving client problems. 9. Participate at tradeshows, conferences and other events as needed by head office and travel to visit potential clients. 10. Provide education and training to peers, sales and presales staff and others in the company. 11. Develop and grow long-term relationships with customers. Record and maintain contact data. 12. Prepare periodic reports to head office. Al Adas Telecom Company Computer Technician (Part Time) March/2006 August/2012 Damascus, Syria Install and configures computer workstations and local area networks, operates them, monitors their performances, diagnoses and solves their problems. Workstations include Windows equipment. Key Strategic Accomplishments 1. Installing hardware and software systems. 2. Troubleshooting a Variety of computer issues. 3. Setting up computer security measures. 4. Offering technical support on site, and phone.

5 TRAINING COURSES & SEMINARES Attended Training Courses & seminars, like: Business Management & Entrepreneurship. (Diploma) SolidWorks. (Diploma) Design of mechanical systems. Strength of materials. AutoCAD and Mechanical Desktop. (Diploma) ACADEMIC & PROFESSIONAL QUALIFICATIONS 1. Bachelor s Degree in (Mechanical design and materials science engineering) Damascus University. 2. Baccalaureate Certificate of Secondary Education Scientific Section Al Andalus School of Damascus, Syria. Personal Details: Date of Birth: Marital Status: Married Visa Status: Resident TECHNICAL SKILLS Proficient in the use of: Team Leadership, Organization Skills, Problem Solving, Team Work, Written Communication, Integrity, Troubleshooting, AutoCAD, SolidWorks, Mechanical Desktop, Hydraulic Systems, Ansys, Windows XP, Windows 7, Microsoft Office, Computer Hardware, Computer Software, Computer Maintenance, CNC Programming. REFERENCES: upon requirement