Role-play based Assessment of IPS²-specific Intellectual Capital by

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1 The 7 th CIRP IPSS Conference May 2015 Saint-Etienne, France Role-play based Assessment of IPS²-specific Intellectual Capital by Jakub W. WEWIOR Presenting Author: J. Wewior Technische Universität Berlin Berlin, Germany wewior@mf.tu-berlin.de

2 IPS² - What is it all about? 2

3 IPS² - What is it all about? Industrial 3

4 IPS² - What is it all about? Industrial 4

5 IPS² - What is it all about? Industrial Products 5

6 IPS² - What is it all about? Industrial Products 6

7 IPS² - What is it all about? Industrial Products 7

8 IPS² - What is it all about? Industrial Products 8

9 IPS² - What is it all about? Industrial Products 9

10 IPS² - What is it all about? Industrial Products Services 10

11 IPS² - What is it all about? Industrial Products Services 11

12 IPS² - What is it all about? Industrial Products Services 12

13 What makes an IPS² successful? 13

14 What makes an IPS² successful? Good Business Model 14

15 What makes an IPS² successful? Good Business Model 15

16 What makes an IPS² successful? Good Business Model Good Products 16

17 What makes an IPS² successful? Good Business Model Good Products 17

18 What makes an IPS² successful? Good Business Model Good Products Good Services 18

19 What makes an IPS² successful? Good Business Model Good Products Good Services 19

20 What makes an IPS² successful? Good Business Model Good Products Good Services Is that all? 20

21 What makes an IPS² successful? Good Business Model Good Products Good Services Is that all? 21

22 What makes an IPS² successful? Good Business Model Good Products Good Services Is that all? Is an exemplary manufacturing company prepared for an IPS²? 22

23 What makes an IPS² successful? Good Business Model Good Products Good Services Is that all? Is an exemplary manufacturing company prepared for an IPS²? 23

24 What is necessary for a cooperative collaboration? 24

25 What is necessary for a cooperative collaboration? Service oriented thinking 25

26 What is necessary for a cooperative collaboration? Service oriented thinking Joint organizational structure IPS² 26

27 What is necessary for a cooperative collaboration? Service oriented thinking Joint organizational structure IPS² Joint standards and rules of conduct Rules Standards 27

28 What is necessary for a cooperative collaboration? Service oriented thinking Joint organizational structure IPS² Joint standards and rules of conduct Rules All examples are intangibles: It is the Intellectual Capital of companies Standards 28

29 What is Intellectual Capital? 29

30 What is Intellectual Capital? Competences, skills, experience of the staff 30

31 What is Intellectual Capital? Competences, skills, experience of the staff All kind of relationships, especially to external people, groups, or organisations 31

32 What is Intellectual Capital? Competences, skills, experience of the staff All kind of relationships, especially to external people, groups, or organisations All kind of structures that are used by the staff to work efficiently and be innovative 32

33 When should Intellectual Capital be analyzed in IPS²? 33

34 When should Intellectual Capital be analyzed in IPS²? IPS² is based on a joint planning 34

35 When should Intellectual Capital be analyzed in IPS²? IPS² is based on a joint planning Communication during development 35

36 When should Intellectual Capital be analyzed in IPS²? IPS² is based on a joint planning Communication during development IPS² is based on a collaboration 36

37 When should Intellectual Capital be analyzed in IPS²? IPS² is based on a joint planning Communication during development IPS² is based on a collaboration Joint structures for creation of value Service oriented thinking 37

38 When should Intellectual Capital be analyzed in IPS²? IPS² is based on a joint planning Communication during development IPS² is based on a collaboration Joint structures for creation of value Service oriented thinking As early as possible 38

39 How to measure Intellectual Capital for IPS²? 39

40 How to measure Intellectual Capital for IPS²? By an involvement of staff members of all participating companies 40

41 How to measure Intellectual Capital for IPS²? By an involvement of staff members of all participating companies Consideration of the goals and challenges of all participating companies 41

42 How to support companies to identify Intellectual Capital? 42

43 How to support companies to identify Intellectual Capital? Easy to apply method that also is adaptable 43

44 How to support companies to identify Intellectual Capital? Easy to apply method that also is adaptable Easy to understand method 44

45 How to support companies to identify Intellectual Capital? Easy to apply method that also is adaptable Easy to understand method Clear structured method 45

46 How to support companies to identify Intellectual Capital? Easy to apply method that also is adaptable Easy to understand method Clear structured method Role-play based case study 46

47 How to use a role-play to asses intangibles in IPS²? 47

48 How to use a role-play to asses Design: intangibles in IPS²? 48

49 How to use a role-play to asses intangibles in IPS²? Design: Designing of future events with risks 49

50 How to use a role-play to asses intangibles in IPS²? Design: Designing of future events with risks Simulation: 50

51 How to use a role-play to asses intangibles in IPS²? Design: Designing of future events with risks Simulation: Doing the role-play with participants that are involved in the IPS² (provider and customer) 51

52 How to use a role-play to asses intangibles in IPS²? Design: Designing of future events with risks Simulation: Doing the role-play with participants that are involved in the IPS² (provider and customer) Results: 52

53 How to use a role-play to asses intangibles in IPS²? Design: Designing of future events with risks Simulation: Doing the role-play with participants that are involved in the IPS² (provider and customer) Results: Participants assess intangibles that are helpful to manage risks that are simulated in the role-play 53

54 How could future events be simulated? 54

55 How could future events be simulated? Creation of daily routine 55

56 How could future events be simulated? Creation of daily routine What risks do we expect? 56

57 How could future events be simulated? Creation of daily routine What risks do we expect? What actions are associated with this risks? 57

58 How could future events be simulated? Creation of daily routine What risks do we expect? What actions are associated with this risks? Which persons are involved in that actions? 58

59 How could future events be simulated? Creation of daily routine What risks do we expect? What actions are associated with this risks? Which persons are involved in that actions? Creation of challenges 59

60 How could future events be simulated? Creation of daily routine What risks do we expect? What actions are associated with this risks? Which persons are involved in that actions? Creation of challenges How will people react? 60

61 How could future events be simulated? Creation of daily routine What risks do we expect? What actions are associated with this risks? Which persons are involved in that actions? Creation of challenges How will people react? What structures will be required? 61

62 What impressions have we made? 62

63 What impressions have we made? People like role-plays participants are open minded 63

64 What impressions have we made? People like role-plays participants are open minded Creating fictive future events helps to realise required intangibles 64

65 What impressions have we made? People like role-plays participants are open minded Creating fictive future events helps to realise required intangibles Results show connections to simulated risks 65

66 What are the main benefits of this approach? 66

67 What are the main benefits of this approach? Individually adjustable case studies for each IPS² 67

68 What are the main benefits of this approach? Individually adjustable case studies for each IPS² No software nor high-tech equipment required 68

69 What are the main benefits of this approach? Individually adjustable case studies for each IPS² No software nor high-tech equipment required Results are compatible for use in further methods 69