Efficient, Effective, Responsive Solid Waste Management Coordinating Board Transition Planning Update

Transcription

1 Solid Waste Management Coordinating Board Transition Planning Update Georg T Fischer Physical Development Committee of the Whole 9 May 2017

2 Overview SWMCB Functions Transition Planning Process Assessment Framework Summary of Findings Next Steps

3 SWMCB Functions Regional Programs Operating Jointly Policy Development and Planning Legislative Program Research Education/Workshops/Roundtables Communications and Outreach

4 Transition Planning Process Phase I Assessment Interviews of Commissioners and Staff Convene Stakeholders Meeting Phase II Conduct Solid Waste Industry Scan Phase III Develop Functional Options for SWMCB Consideration Develop Administrative Requirements and Organizational Options Phase IV Implement Functional and Administrative Decisions of the Board for 1/1/18

5 Assessment Framework

6 Net Promoter Score Application

7 SWMCB Overall Function Ratings Discontinue or Reduce Improve Maintain Grow Function Net Promoter Score Legislative Program Regional Programs Policy Development and Planning Research Communications and Outreach Education Workshops and Roundtables

8 SWMCB Overall Function Ratings Discontinue or Reduce Improve Maintain Grow Function Net Promoter Score Legislative Program Regional Programs Policy Development and Planning Research Communications and Outreach Education Workshops and Roundtables 19%

9 SWMCB Overall Function Ratings Discontinue or Reduce Improve Maintain Grow Function Net Promoter Score Legislative Program Regional Programs Policy Development and Planning Research Communications and Outreach 11% Education Workshops and Roundtables

10 SWMCB Overall Function Ratings Discontinue or Reduce Improve Maintain Grow Function Net Promoter Score Legislative Program Regional Programs Policy Development and Planning Research 28% Communications and Outreach Education Workshops and Roundtables

11 SWMCB Overall Function Ratings Discontinue or Reduce Improve Maintain Grow Function Net Promoter Score Legislative Program Regional Programs Policy Development and Planning 50% Research Communications and Outreach Education Workshops and Roundtables

12 SWMCB Overall Function Ratings Discontinue or Reduce Improve Maintain Grow Function Net Promoter Score Legislative Program Regional Programs 61% Policy Development and Planning Research Communications and Outreach Education Workshops and Roundtables

13 SWMCB Overall Function Ratings Discontinue or Reduce Improve Maintain Grow Function Net Promoter Score Legislative Program 78% Regional Programs Policy Development and Planning Research Communications and Outreach Education Workshops and Roundtables

14 SWMCB Overall Function Ratings Discontinue or Reduce Improve Maintain Grow Function Net Promoter Score Legislative Program 78% Regional Programs 61% Policy Development and Planning 50% Research 28% Communications and Outreach 11% Education Workshops and Roundtables 19%

15 Next Steps May 31: SWMCB Recommendation June 30: SWMCB Counties must notify SWMCB if they intend to leave RFP/RFQ for new Administrative Support Contractor Amend JPA 1 Jan 2018: RRA no longer provides Administrative Support to SWMCB

16 Questions/Comments?