Online Training Course Catalog

Transcription

1 Online Training Course Catalog HR Employment and Workplace Safety 2018 For more information, please contact us at: or call (866)

2 Page 2 Table of Contents HR Employment Library...8 ADA What Supervisors Need to Know...8 Active Shooter On-Site: What Every Employee Should Do (Multimedia)...8 Affordable Care Act: What You Need to Know...8 Attendance Management What Supervisors Need to Know...8 Basic First Aid for Medical Emergencies...8 Business Ethics: What Employees Need to Know Spanish...9 Business Ethics What Employees Need to Know...9 Coaching for Superior Employee Performance: Techniques for Supervisors...9 Disaster Planning What Employees Need to Know...9 Disaster Planning What Supervisors Need to Know...9 Diversity for All Employees...10 Effective Communication for Employees Training...10 Effective Meetings: How-to for Supervisors...10 Emergency Action and Fire Prevention...10 Emergency Action and Fire Prevention Spanish...10 Employment Law for Supervisors What You Should and Shouldn t Do...11 Essential HR For Those Who Have Recently Assumed HR Responsibilities...11 Exit Routes Supervisors...11 FMLA What Supervisors Need to Know...11 Fair Labor Standards Act (FLSA) What Supervisors Need to Know...11 Generational Diversity...12 Grounds for Termination What Managers and Supervisors Need to Know...12 HIPAA What Employees Should Know...12 HIPAA Your Obligations Under the Privacy Rule...12 Hiring Legally...12 How to Conduct New Employee Orientation...12 How to Explain the 401(k) to Your Employees...13 How to Manage Challenging Employees...13 How to Manage Military Leave...13 How to Manage Time Wisely A Guide for Employees...13 How to Prevent and Respond to Bullying...13

3 Page 3 Interviewing Skills for Supervisors (Multimedia)...14 Job Descriptions How to Write Them Effectively (Multimedia)...14 Measuring Job Performance What Supervisors Need to Know...14 NLRA and Unions What Supervisors Need to Know...14 Office Ergonomics Training...15 Office Hazards (Multimedia)...15 Office Hazards What Supervisors Need to Know...15 Pandemic Flu How to Prevent and Respond...15 Performance Appraisals How to Conduct Effectively...15 Preventing Sexual Harassment: A Guide for Employees...16 Preventing Sexual Harassment: A Guide for Supervisors...16 Preventing Workplace Violence What Employees Need to Know...16 Progressive Discipline...16 Recordkeeping and Notice Requirements...16 Recordkeeping Injury and Illness...17 Reducing Turnover and Increasing Retention...17 Saving Energy at Work and Beyond...17 Sexual Harassment What Employees Need to Know...17 Sexual Harassment What Employees Need to Know (Spanish)...17 Shiftwork Safety...17 Social Media and Sexual Harassment...18 Strategies for Legally Avoiding Unions...18 Stress Management (Multimedia)...18 Substance Abuse in the Workplace- What Employees Need to Know (Spanish)...18 Substance Abuse in the Workplace: What Employees Need to Know (Multimedia)...18 Substance Abuse in the Workplace What Supervisors Need to Know...19 Teambuilding for Supervisors...19 Terminating Employees The Process...19 The Paperless Office Conservation for Employees...19 Training the Trainer: Effective Techniques for Dynamic Training...19 Training the Trainer: Effective Techniques for Dynamic Training Spanish...20 Understanding COBRA/HIPAA for Supervisors...20 Violence in the Workplace: How to Prevent and Defuse for Supervisors...20

4 Page 4 What You Need to Know About Identity Theft...20 Workers Compensation What Supervisors Need to Know...20 Workplace Diversity for Employees...21 Workplace Diversity for Supervisors...21 Workplace Ethics for Supervisors...21 Workplace Harassment What Employees Need to Know...21 Workplace Harassment What Supervisors Need to Know...21 Workplace Privacy What Supervisors Need to Know...22 Workplace Security for Employees...22 Workplace Security for Employees Spanish...22 Workplace Safety Library Courses Accident Investigation (Multimedia)...23 Active Shooter On-Site: What Every Employee Should Do (Multimedia)...23 Aerial Lift Safety...23 Arc Flash Safety Spanish...23 Arc Flash Safety Unqualified Person...23 Avoiding Back Injuries...23 Avoiding Exposure to Bloodborne Pathogens...24 Avoiding Exposure to Bloodborne Pathogens (Spanish)...24 Back Safety in Spanish (Ergonomics Training)...24 Basic First Aid for Medical Emergencies...24 Battery Safety...24 Compressed Gases...25 Contractor Safety...25 Crane Rigging Safety Training...25 Defensive Driving Training for Noncommercial Motorists...25 Defensive Driving for Noncommercial Motorists (Spanish)...25 Disaster Planning What Employees Need to Know...26 Disaster Planning What Supervisors Need to Know...26 Electrical Safety at Work Unqualified Worker (Multimedia)...26 Electrical Safety Unqualified Worker (Spanish)...26 Emergency Action and Fire Prevention...26 Emergency Action and Fire Prevention Spanish...26

5 Page 5 Employee Noise Safety Training Noise and Hearing Conservation...27 Exit Routes Supervisors...27 Eye Protection (Multimedia)...27 Eye Protection (Spanish)...27 Eye Protection Safety Training in the Workplace...27 Fire Extinguishers...27 Fire Extinguishers (Spanish)...28 Forklift Operator Safety...28 Forklift and Pedestrian Safety...28 Good Housekeeping (Multimedia)...28 Hazard Communication Refresher...28 Hazard Communication and GHS What Employees Need to Know...29 Hazard Communication and GHS What Employees Need to Know (Spanish)...29 Hazard Communication and GHS What Supervisors Need to Know...29 Hazard Communication GHS and Your Right to Know...29 Hazardous Materials Transportation...29 Hexavalent Chromium Safety...29 Home Safety...30 Hydrogen Sulfide Safety...30 Industrial Ergonomics (Spanish)...30 Industrial Ergonomics Training...30 Introduction to OSHA and the General Duty Clause...30 Job Hazard Analysis...30 Ladder Safety Mulitimedia...30 Lockout/Tagout Training for Affected Employees...31 Lockout/Tagout Training for Authorized Employees...31 Lockout/Tagout: Authorized Employee (Spanish)...31 Machine Guarding (Spanish)...31 Machine Guarding Safety...32 Metalworking Fluids...32 Mold Hazards and Prevention...32 New Employee Safety Orientation Training...32 Noise and Hearing Conservation (Multimedia)...32

6 Page 6 Noise and Hearing Conservation (Spanish)...32 Noise and Hearing Conservation: Refresher...33 OSHA Inspections, Citations, and Penalties...33 PPE Foot Protection...33 PPE Hand Protection...33 PPE Hand Protection (Spanish)...33 PPE What Employees Need to Know...33 Permit-Required Confined Space Rescue...34 Permit-Required Confined Spaces: Attendant Spanish...34 Permit-Required Confined Spaces: Entrant...34 Permit-Required Confined Spaces: Entrant Spanish...34 Personal Fall Protection Systems in General Industry (PFPS): What Employees Need to Know...34 Portable Power Tool Safety Training for Employees...34 Portable Power Tool Safety Spanish...35 Preparing for Weather Emergencies (Multimedia)...35 Preventing Slips, Trips, and Falls at Industrial Sites: A Guide for Employees...35 Preventing Slips, Trips, and Falls: A Guide for Employees (Multimedia)...35 Preventing Workplace Violence What Employees Need to Know...35 Process Safety Management...36 Recordkeeping Injury and Illness...36 Respirator Fit Testing What Supervisors Need to Know...36 Respiratory Protection Training...36 Safe Forklift Operation...36 Shiftwork Safety...37 Slips, Trips, and Falls...37 Slips, Trips, and Falls (Spanish)...37 Slips, Trips, and Falls What Supervisors Need to Know...37 Understanding Chemical Labels Under GHS...37 Understanding the Safety Data Sheet (SDS)...38 Warehouse Safety...38 Welding and Cutting Safety...38 Working Safely Outdoors...38 Working Safely with Benzene...38

7 Page 7 Working Safely with Flammable Liquids...38 Working in Cold Conditions Multimedia...39 Working in Hot Conditions (MULTIMEDIA)...39 Workplace Safety for Employees...39

8 Page 8 HR Employment Library ADA What Supervisors Need to Know This online employment course will help supervisors identify the purpose of the Americans with Disabilities Act (ADA), define disability correctly, make reasonable accommodations, handle job interviews and postoffer discussions properly, deal appropriately with leaves of absence and reinstatement, and avoid discrimination based on disability. Active Shooter On-Site: What Every Employee Should Do (Multimedia) When it comes to workplace shootings, there are measures you can take to not only limit the damage but also to save precious lives both before and during these traumatic incidents. Because most incidents are over within minutes, you must be prepared to react to the situation with speed. During this session, we ll talk about how you, as an employee, should react to and prepare for an active shooter in your workplace. Affordable Care Act: What You Need to Know The Affordable Care Act (ACA) will affect health insurance coverage for most Americans, including you and your employees. It will also have a considerable impact on the organization s health insurance plan. As a supervisor, you must understand the basic requirements and benefits of the ACA, as well as the impact it will have so that you can work with Human Resources to make sure employees understand the provisions of the new law that affect them and so that you can answer basic questions employees are likely to ask. Attendance Management What Supervisors Need to Know Excessive absenteeism and lateness are serious problems that disrupt operations and negatively affect productivity, quality, and customer service. The objective of this online employment training course is to help managers and supervisors manage attendance effectively. At the end of the training session supervisors will be able to recognize the serious problems created by absenteeism and lateness, identify causes of attendance problems, understand the requirements of our attendance policy, control absenteeism and lateness in your department, and encourage punctuality and good attendance. Basic First Aid for Medical Emergencies The main purpose of this session is to familiarize you with basic first-aid procedures. By the time this session is over, you will be able to recognize the benefits of obtaining first-aid and CPR certification; identify proper procedures for a variety of medical emergencies; assist in administering first aid when a coworker is injured; and do no further harm.

9 Page 9 Business Ethics: What Employees Need to Know Spanish The main objective of this session is to create awareness of ethical issues in business and to ensure that you always know the ethical course of action to take on the job. By the time this session is over, you should be able to recognize the importance of business ethics; understand the requirement of the law and our ethics policy; identify ethical problems on the job; and make ethical decisions. Business Ethics What Employees Need to Know The main objective of this session is to create awareness of ethical issues in business and to ensure that you always know the ethical course of action to take on the job. By the time this session is over, you should be able to: Recognize the importance of business ethics; Understand the requirement of the law and our ethics policy; Identify ethical problems on the job; and Make ethical decisions. Coaching for Superior Employee Performance: Techniques for Supervisors Coaches play a very important role in the success of a sports team. They develop and motivate players. They work hard to bring out the best in each player and to unify their players into a winning team. Coaching in the workplace has basically the same purpose and involves similar techniques. This session covers effective techniques you can use every day to coach your employees to higher levels of performance, which means greater success for you, your employees, and your department. Disaster Planning What Employees Need to Know The objective of this online training course is to teach employees how to deal with workplace disasters and other emergencies. At the end of this training course, employees will be able to identify different types of workplace disasters, understand the requirements of the emergency response plan, carry out emergency response assignments effectively, and evacuate quickly and safely in an emergency. Disaster Planning What Supervisors Need to Know This online disaster planning training course will help teach supervisors and safety managers to recognize the types of workplace disasters they may face, understand the requirements of the emergency response plan, satisfy employee training requirements, and carry out emergency response duties effectively while at work.

10 Page 10 Diversity for All Employees Diversity in the workplace means having a group of employees with a wide range of different backgrounds in terms of race, age, gender, and other characteristics. This online diversity training course will teach employees to support diversity in the organization. At the end of the training session, you will be able to identify how we are diverse, understand the challenges and opportunities of workplace diversity, help avoid discrimination, and follow company policy. Effective Communication for Employees Training Effective workplace communication is the foundation of positive and cooperative working relationships. The objective of this online employee communication training course is to teach employees the basics of effective workplace communication. At the end of the course, trainees will be able to understand the benefits of effective workplace communication, recognize obstacles to effective communication, enhance communication skills, and communicate more effectively on the job. Effective Meetings: How-to for Supervisors All managers and supervisors must deal with meetings, either as a leader of a meeting or as a participant. The main objective of this session is to help managers and supervisors use meetings effectively to accomplish important goals. By the time this session is over, trainees should be able to: Plan meetings to achieve the best results; Conduct meetings efficiently; and Participate more effectively in other people s meetings. Emergency Action and Fire Prevention This online safety training course will teach employees to understand workplace hazards that lead to an emergency and how to respond quickly and efficiently to an emergency situation. Also covered in this training course is how to evacuate an area in an emergency, protect others from fire and other hazards, prevent fires, and respond to fires and spills while at work. Emergency Action and Fire Prevention Spanish This online safety training course will teach Spanish-speaking employees to understand workplace hazards that lead to an emergency and how to respond quickly and efficiently to an emergency situation. Also covered in this training course are how to evacuate an area in an emergency, protect others from fire and other hazards, prevent fires, and respond to fires and spills while at work.

11 Page 11 Employment Law for Supervisors What You Should and Shouldn t Do The main objective of this session is to provide basic guidelines for compliance with important federal employment laws. By the time this session is over, you should be able to recognize that your job is directly affected by a variety of important employment laws, identify the requirements of these laws, use your knowledge to assist in compliance, and interact fairly and correctly with employees. Essential HR For Those Who Have Recently Assumed HR Responsibilities The main objective of this session is to introduce you to your new responsibilities as an HR specialist and to help you learn more about your job and the organizations. By the time this session is over, you will be able to understand HR priorities, learn more about the organization, identify the requirements of employments laws and workplace policy, make ethical decisions, and perform job responsibilities successfully. Exit Routes Supervisors This online safety training course is designed for plant managers, supervisors, and other employees designated as emergency evacuation coordinators who need to understand the process for preparing a facility for the safe evacuation of employees. By the end of the training session, participants will be able to set up and maintain exit routes, implement the requirements of the facility Emergency Action Plan, recognize alarm signals, and, implement evacuation procedures. FMLA What Supervisors Need to Know The objective of this training session is to familiarize you with the provisions of the Family and Medical Leave Act (FMLA). At the end of the training session, you will be able to identify the purpose and benefits of the FMLA, recognize when and to whom it applies, understand key provisions of the law, assist employees in handling leaves appropriately, and protect yourself and your organization from liability. Fair Labor Standards Act (FLSA) What Supervisors Need to Know This training presentation will familiarize you with the numerous requirements of the Fair Labor Standards Act (FLSA). By the end of the training session, you will be able to comply with the basic requirements of the FLSA, including minimum wage, overtime, and equal pay; determine whether an employee is exempt or nonexempt; apply FLSA requirements to part-time workers and independent contractors; and identify and observe child labor restrictions.

12 Page 12 Generational Diversity The main objective of this session is to help you better understand generational diversity so that you can supervise all of your employees more effectively. By the time this session is over, you will be able to define generational diversity; identify the different generations in the workforce; understand differences among the generations that can affect the workplace; appreciate the impact of generational diversity in communication, feedback, teamwork, motivation, training, and development; and use knowledge of generational diversity to improve supervision of all employees. Grounds for Termination What Managers and Supervisors Need to Know The main objective of this online employment training course is to teach managers and supervisors the legal grounds for termination. By the time this session is over, supervisors will be able to identify the employment laws that affect termination, recognize legitimate reasons for terminating employees, and prevent wrongful discharge and discrimination lawsuits. HIPAA What Employees Should Know This session will guide you through a variety of topics, which will help you understand the Health Insurance portability and Accountability Act (HIPAA) and its privacy policy. By the time the session is over, you should be able to understand how HIPAA helps you to acquire benefits when you lose eligibility, how HIPAA protects your rights to benefits when certain conditions or health issues may otherwise make it difficult, the purpose of HIPAA s Privacy Rule, and what, when, and how your personal health information is protected. HIPAA Your Obligations Under the Privacy Rule This session will guide you through a variety of topics which will help you understand HIPAA s Privacy Policy. By the time the session is over, you should be able to understand the purpose of HIPAA s Privacy Rule, the basic requirements of the rule, covered entities and business associates, and what, when, and how personal health information is protected. Hiring Legally It s hard to think of any supervisory function more important than hiring. Just one ill-advised question or comment during an interview can bring untold harm to your company. Supervisors must be well-versed on topics such as protected classes, illegal discrimination, privacy, and a variety of laws. Learn more with the online training course Hiring Legally. How to Conduct New Employee Orientation The main objective of this course is to help you plan and conduct effective employee orientations. By the time the course is over, you should be able to recognize the benefits and goals of new employee orientation; assume a leadership role in the process; determine the issues to be covered; and plan and execute successful orientations.

13 Page 13 How to Explain the 401(k) to Your Employees Gain a solid understanding of the 401(k) plan s features, benefits, and rules so that you can explain these issues to your employees and answer their questions about the plan. By the time the session is over, you will be able to identify benefits of participating in a 401(k); understand investment options; explain the plan s rules; answer questions; and help employees make informed choices. How to Manage Challenging Employees Supervising other people is never easy, but some employees make it particularly difficult. Challenging employees can try a manager s patience and drain a lot of time and energy. To turn things around takes skillful management and patience. The main objective of this online employment training course is to teach supervisors and managers how to manage challenging employees more effectively. By the time the course is over, you should be able to identify challenges associated with supervising difficult employees, manage your own feelings effectively, create a positive work environment for all, and respond positively to challenging employees and treat them fairly. How to Manage Military Leave The main objective of this session is to talk about the requirements of the law concerning military leave and return to work and to clarify the rights and responsibilities of both employees and the organization under the law. By the time this session is over, you will be able to identify the requirements of the federal military leave law; understand the rights and responsibilities of employees and the organization under the law; inform employees about military leave procedures; handle return-to-work issues appropriately; and help the organization comply with the law. How to Manage Time Wisely A Guide for Employees This online time management training course teaches employees how to gain control over their time so that they can work more efficiently and productively. This employee productivity course offers ways that employees can make better use of their time and accomplish more with less effort. By the end of this online time management training course, employees will be able to identify and eliminate time wasters; plan and prioritize effectively; define goals and make time-wise decisions; capitalize on prime and commuting time; avoid procrastination; and handle communications, interruptions, and emergencies effectively. How to Prevent and Respond to Bullying This session helps trainees understand why workplace bullying is a problem, how to recognize it, what motivates bullying behavior, common characteristics of bullies, steps that can help prevent bullying at work, and what to do if the employee is bullied or witnesses bullying.

14 Page 14 Interviewing Skills for Supervisors (Multimedia) When a hiring manager makes good hiring decisions, everyone in the organization benefits. Likewise, when a poor hiring decision is made, everyone suffers. This online interview training course will teach supervisors and hiring managers how to conduct more effective interviews. At the end of this course, supervisors will be able to recognize legal and policy issues related to interviewing, identify styles and types of interviews, plan an effective interview strategy, develop good interview questions, conduct successful interviews, and take precautions to prevent discrimination. Job Descriptions How to Write Them Effectively (Multimedia) Job descriptions also help organizations comply with equal employment opportunity laws by ensuring that hiring decisions are made on the basis of essential job qualifications. This online job description training course will teach effective writing of job descriptions. By the end of the training course, you will be able to define the purpose of job descriptions; identify the key elements of an effective job description; gather and organize the necessary information; write complete, accurate, and objective job descriptions; and help your organization comply with employment laws. Measuring Job Performance What Supervisors Need to Know This training presentation will help provide you with the basic tools you need to conduct effective performance appraisals. At the end of the training session, you will be able to identify the importance and benefits of performance appraisals, assess and prepare necessary documentation, set motivational performance goals, plan for effective appraisal interviews, conduct fair and beneficial appraisals, and avoid discrimination charges. NLRA and Unions What Supervisors Need to Know Are your supervisors aware of the key provisions of the National Labor Relations Act (NLRA) and the influence of unions within the workplace? If not, they could be setting you up for an expensive misstep. This course will train them on how to identify the basic features and prohibitions of the NLRA, distinguish the rights of employers and employees under the Act, recognize the influence of unions in the workplace, and understand how the NLRA and union contracts may affect interactions with employees.

15 Page 15 Office Ergonomics Training Despite reports that the number of work-related musculoskeletal disorders (MSDs) has declined in recent years because of widespread awareness and implementation of effective preventive measures, ergonomics remains a significant workplace safety and health issue. The main objective of this online office ergonomics training course is to cover the topic of office ergonomics from hazards to precautions so that employees can avoid developing work-related MSDs. By the time the session is over, trainees should be able to define ergonomics and MSDs, identify ergonomic risk factors, recognize MSD symptoms, set up a workstation to minimize stress and strain, and perform tasks safely to avoid musculoskeletal injuries and illnesses. The benefits to you, the employer, are numerous, from lower healthcare costs to increased employee productivity. Office Hazards (Multimedia) The main objective of this session is to discuss office hazards and the safety precautions you need to take to prevent accidents and injuries. By the time this session is over, you should be able to: recognize office hazards, know what to do in emergencies; take proper precautions to avoid accidents; reduce ergonomic risk factors; use proper lifting techniques; and manage stress effectively. Office Hazards What Supervisors Need to Know The main objective of this session is to review office hazards and the safety precautions you need to take to help your workers prevent accidents and injuries. By the time this session is over, you should be able to recognize office hazards, know what to do in emergencies, take proper precautions to avoid accidents, reduce ergonomic risk factors, use proper lifting techniques, and manage stress effectively. Pandemic Flu How to Prevent and Respond The main objective of this session is to make you aware of the risks of flu pandemics, the potential problems we could all face should we be hit with a pandemic, and the precautions you would need to take to keep yourself and your family safe. By the time the session is over, you should be able to understand what a pandemic is, recognize the risks, identify flu symptoms, prevent the spread of infection, prepare for and deal with a pandemic at work and at home, and know what to do if you get sick. Performance Appraisals How to Conduct Effectively This online performance appraisal training course will help provide managers and supervisors with the basic tools you need to conduct effective performance appraisals. At the end of the training session, you will be able to identify the importance and benefits of performance appraisals, assess and prepare necessary documentation, set motivational performance goals, plan for effective appraisal interviews, conduct fair and beneficial appraisals, and avoid discrimination charges.

16 Page 16 Preventing Sexual Harassment: A Guide for Employees This training course is about sexual harassment in the workplace. It s an important subject because sexual harassment is a form of illegal discrimination under federal and state civil rights laws. Our workplace also prohibits sexual harassment, both because it is illegal and also because it creates an unproductive, unpleasant, and sometimes even hostile working environment. And that s not what we want for our workplace or our employees. Preventing Sexual Harassment: A Guide for Supervisors This course is about sexual harassment in the workplace. It s an important subject because sexual harassment is illegal. Our workplace also has a formal policy that prohibits sexual harassment in the workplace a policy you are responsible for enforcing. But beyond laws and policies, sexual harassment is very damaging to the workplace and work environment. This course will cover what sexual harassment is, why it s so damaging to employees and the organization, and what you can do about it. Preventing Workplace Violence What Employees Need to Know This presentation will help you to identify the causes of workplace violence, spot the signs of potential violence, follow required security procedures, respond effectively to violent acts, and recognize and respond to terrorist threats. Progressive Discipline This training presentation will explain the steps of progressive discipline and help you use this disciplinary system consistently and fairly to manage employee behavior and performance. At the end of the training session, you will be able to apply progressive discipline steps fairly and consistently, identify laws and policy requirements affecting discipline, conduct effective disciplinary meetings, and document disciplinary action properly. Recordkeeping and Notice Requirements We ll solve this puzzle of federal requirements by focusing on a few specific goals. We ll begin this session with an introduction highlighting the importance of records and notices and commenting on retention, storage, and destruction of records. Next, we will review the recordkeeping requirements of key employment laws so that you will be familiar with the basic rules. Then, we will discuss notice requirements so that you will be aware of what notices need to be posted and how to post them in compliance with the laws.

17 Page 17 Recordkeeping Injury and Illness This online recordkeeping training course is recommended for employees and supervisors required to maintain U.S. Occupational Safety and Health Administration (OSHA) illness and injury recordkeeping forms and those who need to know about the recordkeeping requirements. By the end of this training session, employees and supervisors will understand which employers are affected by recordkeeping standards, appropriate recordkeeping forms, how to reporting to the government, employee rights regarding recordkeeping, and injury and illness recording criteria. Reducing Turnover and Increasing Retention The objective of this online employment training course is to understand the reasons for turnover and to discuss strategies to reduce turnover and increase retention. At the end of the training session, you will be able to identify the costs of excessive turnover, calculate and analyze your department s turnover rate, determine causes of turnover among your employees, understand what your employees want from their jobs, and develop an effective turnover reduction strategy. Saving Energy at Work and Beyond In this session, you ll learn key terms, such as conservation and sustainability ; energy conservation and why it is important; facts about energy use, including nonelectrical energy; costs of using and wasting energy; and tips, strategies, and opportunities for saving energy. Sexual Harassment What Employees Need to Know This online sexual harassment training course will teach employees about sexual harassment in the hope that awareness will help lead to the prevention of such harassment. By the end of this session, employees will have learned to be able to recognize sexual harassment; differentiate between the two main kinds of harassment; understand and follow company policy; report incidents; cooperate in investigations; and help promote and maintain a comfortable, productive working environment. Sexual Harassment What Employees Need to Know (Spanish) Al terminar esta sesión de capacitación, usted podrá reconocer un acoso sexual, diferenciar entre dos clases principales de acoso, comprender y seguir la política del lugar de trabajo, denunciar incidentes y colaborar en las investigaciones y ayudar a fomentar y mantener un clima de trabajo confortable y productivo. Shiftwork Safety Nontraditional shifts present unique safety concerns. By the time this session is over, you ll be able to recognize the health, social, and safety effects of working outside an 8-hour day shift; identify strategies for minimizing the negative impact of shiftwork; and stay healthy and safe when working shifts.

18 Page 18 Social Media and Sexual Harassment This session explains how social media both at work and outside work can be used to harass; how to recognize improper text communication; which actions in the workplace, even with personal electronic equipment, are covered by workplace rules; when personal social networking sites can be the site of harassment; supervisor rights to access an employee s personal electronic equipment and social networking accounts; and the many shapes and forms of harassment. Strategies for Legally Avoiding Unions The main objective of this session is to help you avoid unions if you choose to do so. By the time the session is over, you will be able to understand employee union-organizing rights; identify reasons employees join unions; identify reasons employees reject unions; recognize signs of a union-organizing campaign; and take legal and effective action to avoid unionization in your workplace. Stress Management (Multimedia) A little bit of stress can keep us on our toes and give us the adrenaline we need to get through tough situations. But when stress becomes persistent or excessive, it can create problems both at work and at home. And even worse, it can take a toll on your physical and mental health. During this session, we ll learn about what causes stress, how much is too much, and lots of things you can do to make it more manageable for you. Substance Abuse in the Workplace- What Employees Need to Know (Spanish) Se estima que 1 de cada 10 empleados estadounidenses tiene problemas de adicción. El impacto personal que esto genera puede ser devastador, puesto que repercute de manera destructiva en todos los órdenes de la vida de una persona. Es posible que el adicto termine perdiendo todo: familia, hogar, amigos, ahorros, trabajo y la salud física y mental. Substance Abuse in the Workplace: What Employees Need to Know (Multimedia) The main objective of this online substance abuse in the workplace training course is to teach employees the impact of substance abuse in the workplace and to suggest ways to help deal with this serious problem. You ll learn the legal issues regarding workplace substance abuse, how to recognize if you or one of your coworkers may have a problem, as well as what solutions are available to deal with a substance abuse problem.

19 Page 19 Substance Abuse in the Workplace What Supervisors Need to Know The objective of this online substance abuse in the workplace training course is to provide managers and supervisors with important facts about substance abuse in the workplace and show how to help employees deal with this damaging problem. In this session, we ll examine the scope and cost of substance abuse and discuss a supervisor s role in helping to manage this difficult and complex problem in a way that helps employees in need and protects coworkers and the organization from the negative impact of substance abuse. Teambuilding for Supervisors This course on teambuilding reviews how teams can be an extremely effective way to make the best use of our employees diverse skills, knowledge, backgrounds, and approaches to work. Properly used, teams can boost productivity, improve quality, and increase motivation and job satisfaction among our employees. You can use teams for everything from handling projects to solving problems to dealing with ongoing tasks. By the end of this course, trainees will be able to: Recognize the value of team efforts; Identify the characteristics of an effective team; Build commitment and cooperation among team members; and Use teams effectively to achieve goals. Terminating Employees The Process The objective of this training session is to teach you key information about the termination process so that when you must fire an employee, you can do so effectively and legally. The Paperless Office Conservation for Employees In this session, you will learn about sustainability; what a real paperless office is fact or fiction; the environmental costs of paper production and waste; the economic costs of waste paper; and best practices to save you paper, ink, and money. Training the Trainer: Effective Techniques for Dynamic Training This course discusses effective training in all its stages, from assessing the needs at your workplace to developing a culture where training is ongoing and seen as an essential part of every job. By the time the session is over, trainees should be able to: Assess training needs at your workplace. Identify training objectives to meet these needs. Understand the elements of adult learning. This will help you train adults effectively. Develop effective training sessions that enhance learning through participation. And finally, foster or encourage a culture of continued learning.

20 Page 20 Training the Trainer: Effective Techniques for Dynamic Training Spanish This course discusses effective training in all its stages, from assessing the needs at your workplace to developing a culture where training is ongoing and seen as an essential part of every job. By the time the session is over, trainees should be able to assess training needs at your workplace, identify training objectives to meet these needs, understand the elements of adult learning in order to best train adults effectively, develop effective training sessions that enhance learning through participation, and foster or encourage a culture of continued learning. Understanding COBRA/HIPAA for Supervisors The main objective of this session is to give supervisors an overview of COBRA and HIPAA and train them to understand the effects of the two laws, understand an employee s continuation rights when terminated, recognize a qualifying event under COBRA, know the length of continuation coverage, help keep your company compliant with healthcare information privacy requirements, make sure healthcare information is secure, and inform employees of their rights. Violence in the Workplace: How to Prevent and Defuse for Supervisors This online violence in the workplace training course will help managers and supervisors identify the causes of workplace violence, spot the signs of potential violence, follow required security procedures, respond effectively to violent acts, and recognize and respond to terrorist threats. What You Need to Know About Identity Theft The main objective of this session is to discuss identity theft and talk about prevention, detection, and actions to take if your identity is stolen. By the time the session is over, you will be able to understand what identity theft is; recognize its effects; detect identity theft; take effective action in the event of identity theft; and finally, prevent identity theft. Workers Compensation What Supervisors Need to Know It is important for managers and supervisors to understand how the organization s workers compensation program works so that they can help injured employees get prompt and proper care and ease the transition back to work when employees recover. Management plays an important role in helping the organization keep down workers comp costs and prevent workplace injuries and illness. This online workers compensation training course will teach supervisors and managers to be able to recognize the purpose and benefits of workers compensation, complete reports, and help workers file claims, maintain contact with employees on leave and ease their return to work, and help prevent workplace accidents to keep worker s comp costs down.

21 Page 21 Workplace Diversity for Employees The main goal of this session is to help you understand the importance of diversity in the workplace and how you can support it for everyone s benefit. By the end of the session, you should be able to identify the ways in which we are diverse; understand both the challenges and the opportunities of a diverse workforce; help avoid discrimination and harassment in the workplace; and follow the laws and the organization s policy regarding workplace diversity and discrimination. Workplace Diversity for Supervisors The main goal of this session is to help you understand the importance of diversity in the workplace and how you can support it for everyone s benefit. By the end of the session, you should be able to identify the ways in which we are diverse; understand both the challenges and the opportunities of a diverse workforce; help avoid discrimination and harassment in the workplace; and follow the laws and the organization s policy regarding workplace diversity and discrimination. Workplace Ethics for Supervisors This training session on business ethics for supervisors explores ethical issues that affect your job and your employees. The objective of this training session is to help ensure that as an organization and as individuals we act ethically in all matters related to our business. At the end of the training session trainees will be able to: Appreciate the importance of ethical conduct on the job; Understand the requirements of the law and company policy; Identify ethical problems in the workplace; Make ethical decisions; and Recognize and carry out ethical responsibilities. Workplace Harassment What Employees Need to Know There are many forms of harassment all of them against the law. This session will discuss the kind of harassment that arises from the diversity of the American workforce. It covers harassment on the job because of a person s race, color, religion, or national or ethnic origin. Workplace Harassment What Supervisors Need to Know The main objective of this online workplace harassment training course is to teach managers and supervisors the nature of harassment in the workplace, how you can help prevent it, and what to do if, despite our best efforts, it occurs in our organization. This online training course will teach supervisors what harassment is and why it is a problem, all about company policy against harassment, the procedures for dealing with harassment, how to investigate incidents and determine whether harassment has occurred and the actions you need to take to stop harassment and correct its effects.

22 Page 22 Workplace Privacy What Supervisors Need to Know Supervisors need to know how to stay on solid legal ground when dealing with private information on their employees. Privacy is an area that does not have one clear-cut set of standards from one major federal law, but various federal, state, and local laws do govern how employers treat employee information. Workplace Security for Employees It is commonly thought that workplace security is a job for management, security patrols, surveillance cameras, and the police. And, to some extent, it is. But in order to maintain a safe and secure workplace, everyone needs to become involved. The main objective of this online safety training course is to teach employees to be aware of security risks and what can be done to help prevent security breaches while at work. Workplace Security for Employees Spanish The main objective of this session is to make you aware of security risks and what you can do to help prevent security breaches. By the time this session is over, you should be able to understand the company s security policy and procedures, take personal security measures on the job and while commuting to work, identify requirements for protecting computer networks and sensitive business information, and help prevent workplace theft.

23 Page 23 Workplace Safety Library Courses Accident Investigation (Multimedia) As much as you try to prevent them, accidents at work happen. No matter what kind of accident you may be faced with at work, one of the most important things you can do after it happens is to investigate it and learn from the experience so it doesn t happen again. This training session will cover everything you need to know about investigating accidents. Active Shooter On-Site: What Every Employee Should Do (Multimedia) When it comes to workplace shootings, there are measures you can take to not only limit the damage but also to save precious lives both before and during these traumatic incidents. Because most incidents are over within minutes, you must be prepared to react to the situation with speed. During this session, we ll talk about how you, as an employee, should react to and prepare for an active shooter in your workplace. Aerial Lift Safety This online aerial lift safety training course focuses on teaching employees about aerial lift safety on the job. Aerial lifts are extremely useful pieces of equipment and are commonly used in many industries. But this equipment can be hazardous to both operators and employees working nearby unless proper precautions are taken by all employees while at work. Arc Flash Safety Spanish This online arc flash safety training course will teach employees the hazards and risks of working on or near energized electrical equipment. It will also discuss the procedures for preventing an arc flash accident and how employees can protect themselves from the hazards of an arc flash while at work. Arc Flash Safety Unqualified Person This online arc flash safety training course will teach employees the hazards and risks of working on or near energized electrical equipment. It will also discuss the procedures for preventing an arc flash accident and how employees can protect themselves from the hazards of an arc flash while at work. Avoiding Back Injuries The main objective of this session is to help you prevent back injuries. By the time the session is over, you should be able to identify causes of back injuries; prevent back injuries; use proper lifting, load carrying, and unloading techniques to help protect your back; and think smart about your back and the importance of keeping it healthy.

24 Page 24 Avoiding Exposure to Bloodborne Pathogens This session discusses how you might be exposed to bloodborne pathogens (BBP) and infectious diseases, how you can protect yourself from exposure, and how to clean up and properly dispose of blood or bodily fluids. Employees most likely to be exposed include first-aid responders, janitorial and maintenance personnel, and workers assigned to clean up after an industrial accident. Even if your job does not normally expose you to blood or bodily fluids, this session is helpful to raise your awareness of bloodborne pathogens, to understand why you should not come in contact with them, and to understand that it is important to report spills of blood or bodily fluids so that they can be cleaned up safely. Avoiding Exposure to Bloodborne Pathogens (Spanish) This session discusses how you might be exposed to bloodborne pathogens (BBP) and infectious diseases, how you can protect yourself from exposure, and how to clean up and properly dispose of blood or bodily fluids. Employees most likely to be exposed include first-aid responders, janitorial and maintenance personnel, and workers assigned to clean up after an industrial accident. Even if your job does not normally expose you to blood or bodily fluids, this session is helpful to raise your awareness of bloodborne pathogens, to understand why you should not come in contact with them, and to understand that it is important to report spills of blood or bodily fluids so that they can be cleaned up safely. Back Safety in Spanish (Ergonomics Training) This online back safety training course in Spanish will help Spanish-speaking employees and employers alike to understand how back injuries occur and how to prevent them. The course highlights proper lifting, load carrying, and unloading techniques and tips to encourage thinking about back safety at work. This back safety training course discusses one of the most common workplace injuries and what can be done to help prevent back injuries. The course provides Spanish training on the many ways back injuries occur, as well as what can be done to prevent injuries on the job. Basic First Aid for Medical Emergencies The main purpose of this session is to familiarize you with basic first-aid procedures. By the time this session is over, you will be able to recognize the benefits of obtaining first-aid and CPR certification; identify proper procedures for a variety of medical emergencies; assist in administering first aid when a coworker is injured; and do no further harm. Battery Safety The main objective of this session is to make sure you work safely with batteries on the job. By the time the session is over, you will be able to identify battery hazards; understand how batteries work; charge batteries safely; assist in maintaining batteries properly; select appropriate personal protective equipment (PPE) for battery maintenance; and follow proper emergency procedures.

25 Page 25 Compressed Gases Compressed gas cylinders pose very serious risks when not handled properly. This online training course discusses how to work safely with compressed gas systems and cylinders that are used in the workplace and how to protect against the hazards they pose. At the end of this training session, trainees will be able to identify compressed gases by the labels; safely transport, handle, and store compressed gas cylinders; safely use cylinders, regulators, and gauges; and know the specific hazards of some common compressed gases. Contractor Safety The main objective of this session is to make sure you understand our safety rules and policies so that you can avoid accidents and injuries while you are in our facility. By the time this session is over, you will be able to recognize the hazards of our workplace; understand emergency procedure and accidentreporting rules; follow safety policies and safe work practices; and avoid accidents and injuries in our facility. Crane Rigging Safety Training This online crane rigging safety training course teaches employees the safe way to handle crane rigging and all the hazards associated with using cranes while at work. Cranes are used at many workplaces, across all major industries, to lift and move materials. Crane operators are generally trained and often certified in safe crane operations and inspection. However, many accidents involving cranes are caused by failures of crane rigging and rigging hardware. Defensive Driving Training for Noncommercial Motorists Motor vehicle accidents are the most common form of death of all workplace fatalities, and vehicle accidents, injuries, and fatalities outside of work are also on the rise due to all different kinds of distracted driving and other hazards. Whether you drive on the job or just commute to work, it s important that you stay on your toes and drive defensively to keep yourself and other drivers and pedestrians safe. During this training session, we re going to talk about some techniques that will help you avoid driving accidents and injuries. Defensive Driving for Noncommercial Motorists (Spanish) The main purpose of this online safety defensive driving training course is to teach Spanish-speaking employees about defensive driving techniques so that they can be safe behind the wheel and avoid accidents. By the time this session is over, Spanish-speaking employees will be able to identify driving hazards, understand defensive driving techniques, and use defensive driving techniques to prevent accidents and injuries on the road and while at work.