The BA Career. Perspectives from Employers and Recruiters

Transcription

1 The BA Career Perspectives from Employers and Recruiters

2 Vision and Mission The world's leading association for Business Analysis professionals Develop and maintain standards for the practice of business analysis and for the certification of its practitioners IIBA is an international not-for-profit professional association for business analysts. 3 I n t e r n a t i o n a l I n s t i t u t e o f B u s i n e s s A n a l y s i s

3 Looking for a Career? Visit IIBA Career Centre Search for and apply to local, business analyst positions. Let employers find you. Market yourself by posting a resume, professional profile, and portfolio of work. Store versions of your resume, cover letters, and contact information. Set-up job alerts to be ed when new jobs are posted. IIBA.org - careers ( C ) I n t e r n a t i o n a l I n s t i t u t e o f B u s i n e s s A n a l y s i s 4

4 Outline Introductions 11:00-11:05 Tyler Krimmel The new BA 11:06-11:16 Tom Ryder Perspective of a Hiring Manager 11:17-11:27 Travis O Rourke, Hays 11:28-11:38 11:39-12:00 Q&A All IIBA webinars are archived and posted to our website within 5 business days IIBA.org / Professional Development / Webinars 5 I n t e r n a t i o n a l I n s t i t u t e o f B u s i n e s s A n a l y s i s

5 Question and Answer How to Ask Questions Use the Question box to ask questions. Selected questions will be answered at the end, but you can ask at any time. Include the speakers name if you want a specific speaker to respond. Short, specific questions, please! Tyler Krimmel Tom Ryder Travis O'Rourke Maureen McVey 6 I n t e r n a t i o n a l I n s t i t u t e o f B u s i n e s s A n a l y s i s

6 Maureen McVey, Head of Learning and Development, IIBA Maureen McVey, CBAP has 14+ years of experience as a business analyst and is a founding member of IIBA. Ms. McVey has provided business analysis services for many different industry sectors including; banking, finance, insurance, government, Policing and manufacturing and has been working within the I.T. industry for over 25 years. As the Head of Learning and Development, Ms. McVey is accountable to business analysts in the areas of competency and career development. She supports corporations by providing process and business analyst competency assessments. Ms. McVey assesses academic business analysis programs ensuring alignment of those programs to the IIBA Business Analysis Body of Knowledge (BABOK ) and Competency Assessment Model v 3.o 7 I n t e r n a t i o n a l I n s t i t u t e o f B u s i n e s s A n a l y s i s

7 Tyler Krimmel, George Brown College Tyler is a professor, certified trainer and instructional designer with nearly a decade of experience working in post-secondary and adult education, and has delivered teaching and training to more than 25,000 clients and students. As a member of the Centre for Construction and Engineering Technology at George Brown College, where he is a Professor within the School of Computer Technology s programming. 8 ( C ) I n t e r n a t i o n a l I n s t i t u t e o f B u s i n e s s A n a l y s i s

8 Purpose 1. To provide insight into emergent requirements in the new economy 2. To define the career opportunities for Business Analysts 3. To introduce the characteristics and elicit feedback from students who have engaged in learning this emergent domain at George Brown College

9 The Knowledge-Based Economy: Issues in Canada Issue #1: Wages > Value Issue #2: Canada Lacks Innovation Issue #3: Aging Population and Escalating Cost of Service 38% Provincial Budget is Directed to Healthcare 14 Year Adoption Rate for Health Related Technology The OECD Report on Knowledge-Based Economies (1996) Conference Board of Canada (2011)

10 Business Analysis: Answering the Needs of the KBE According to the ICTC (2011) the most rapidly growing information and communication technology (ICT) occupations are those which combine ICT skills with an understanding of business needs. There are approximately 150,000 BAs and related professionals in Canada BA roles have been the fastest growing ICT employment occupation in Canada from , growing approximately 120% in that time. ICTC recognizes Pervasive Shortages for Information Systems Analysts and Consultant professionals through and beyond 2016.

11 Business Analysis: Answering the Needs of the KBE A business analyst-in-training must master three unique, yet interwoven skills areas; 1. Vision 2. Competencies 3. Techniques While these three silos of knowledge may seem logical, the role of a business analyst seldom is.

12 George Brown College: Business Analyst Programming 3-Semester, one-year intensive PG Certificate Programs intended to bridge theory and practical learning experiences. Applied Case Studies Internships Applied Research Funding for SMEs First institution globally accredited by the IIBA to offer business analyst programming graduates the IIBA Academic Diploma.

13 Who are Business Analyst Learners? 2010 Cohort = 18 souls.

14 Who are Business Analyst Learners? Male Female

15 Who are Business Analyst Learners? College Diploma Undergraduate Degree Graduate Degree Doctorate

16 Who are Business Analyst Learners? IT Administration Executive Administration IT Programming/ Development Business Management Teaching/Instruction Sales/Service Health Care Business Analysis

17 Questions for our Learners Q1: Based on your educational background and experience, why did you feel you would be well suited to engage in the Business Analyst role? Q2: Based on your educational background and experience, what challenges did you anticipate upon entering this program?

18 Q1: Why did you feel well suited to engage in the Business Analyst role? Student 1: Sales My past education (MBA) and in I.T Sales, I have been engaged to interact with various kind of stakeholders, to identify their business needs. Student 2: Teacher I have spent most of my working career as a teacher, and a business analyst must be people oriented. Also, the job entails giving presentations to the various stakeholders Student 3: Developer I enjoy liaising with different stakeholders, and learning about the various work areas and departments of a company. It seemed interesting, as Bas are always put into a new situation, and need to be flexible when thinking of solutions for their challenges.

19 Q2: What challenges did you anticipate upon entering this program? I had never studied or worked closely in a team of members with different cultural and educational backgrounds Even with some BA experience, I discovered a lot of areas in the course that were completely new to me Keeping up with the workload of an entirely new knowledge-area to me, and learning while working for companies Grasping some of the technical jargon and methodologies of the IT world Understanding business!! IT is easy, but business can be far less logical

20 Summary 100% of the 2010 cohort are employed in their chosen field business analysis or related. Demand outweighs supply for qualified, well trained, and BAs with experience The process is the purpose In the KBE, achieving predefined objectives do not ensure achievement in education or your career.

21 Tom Ryder, UPS Tom Ryder is the Enterprise Business Analysis Practice Lead for UPS responsible for the education and development of business analysts, business analysis standards, processes and tools. Tom participated in the development of the first IIBA Competency Model. Tom is actively involved in recruiting and interviewing candidates for business analyst positions at UPS. Tom has a B.S. in Finance from St. John s University and an M.S. in Management Information Systems from the New Jersey Institute of Technology. ( C ) I n t e r n a t i o n a l I n s t i t u t e o f B u s i n e s s A n a l y s i s 22

22 Hiring Manager s Perspective WHERE DO BUSINESS ANALYSTS COME FROM? Tom Ryder, UPS I n t e r n a t i o n a l I n s t i t u t e o f B u s i n e s s A n a l y s i s 23

23 EVERYWHERE 24 I n t e r n a t i o n a l I n s t i t u t e o f B u s i n e s s A n a l y s i s

24 Hiring Manager s Perspective Where do Business Analysts come from? Many different backgrounds» Internal and external» Business and/or technical experience» Education What Kind Of Experience Is Important? A wide variety of experience Proven analytic ability Problem solving Demonstrated ability to communicate Domain Experience 25 I n t e r n a t i o n a l I n s t i t u t e o f B u s i n e s s A n a l y s i s

25 Hiring Manager s Perspective What To Look For In a perspective Business Analyst? Inquisitive Analytic Problem Solver Organized Awareness of Technology People Skills» Communication Listening Elicitation Verbal Written Presentation» Relationship Building Skills» Leadership Skills 26 I n t e r n a t i o n a l I n s t i t u t e o f B u s i n e s s A n a l y s i s

26 Hiring Manager s Perspective What Can a Perspective Business Analyst Do? Get involved and participate» e.g., IIBA Make yourself and your interests known Talk to Business Analysts Self development» Read, courses Learn about companies and industries Practice and prepare Take charge of your professional development and your career 27 I n t e r n a t i o n a l I n s t i t u t e o f B u s i n e s s A n a l y s i s

27 Travis O'Rourke, Hays Travis leads the Canadian IT Division for Hays, a FTSE 250 company and a global leader in Specialist Recruitment, placing professional candidates in permanent and contract positions. With around 8,294 staff operating from 380 offices across 31 countries, last year Hays successfully placed 60,000 people in permanent jobs, and around 190,00 into contract assignments. ( C ) I n t e r n a t i o n a l I n s t i t u t e o f B u s i n e s s A n a l y s i s 28

28 What clients really want International Institute of Business Analysts Travis O Rourke Hays Specialist Recruitment Hays Specialist Recruitment

29 Agenda Hays who we are Basic Assumptions of the process What clients look for in a resume Dealing with agencies Q&A Hays Specialist Recruitment

30 About Hays One of the largest Specialist staffing firms in the world 33 Countries with 200,000 placements last year Specialist focus Accounting & Finance Construction & Property Energy Human Resources Information Technology Manufacturing & Logistics Office Support Sales & Marketing Executive Search Pharma Hays Specialist Recruitment

31 Basic Assumptions Clients hire for different reasons The search is not a normal experience All interviewers are not the same All interviews are not the same You can learn how! Hays Specialist Recruitment

32 Hays Specialist Recruitment

33 What clients look for in a resume Cover letter Education Previous work experience Awards and achievements & Interests and activities Reading between the lines Hays Specialist Recruitment

34 Reading between the lines Based on cover letter & resume, do you demonstrate: The ability to perform the mechanics of the job Ability to work under stress Strong communication skills Leadership Being well-rounded Hays Specialist Recruitment

35 Client Screening Techniques Go through your background chronologically or the reverse Watching for gaps in your experience Accomplishments, responsibilities, skills used, $, reasons for leaving and going to each new position, what else you were looking for at the time Hays Specialist Recruitment

36 List of Competencies Building partnerships Energy Communication Stress tolerance Job fit Organization fit Contributing to team success Planning and organizing Risk taking Sales ability / Persuasiveness Hays Specialist Recruitment

37 Competencies Communication Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message Stress tolerance Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and to the organization Hays Specialist Recruitment

38 Hays Specialist Recruitment

39 Dealing with Agencies Why clients use agencies How agencies work How to choose an agency How to approach an agency How to stay with an agency Hays Specialist Recruitment

40 Hays Specialist Recruitment

41 Hays Specialist Recruitment

42 Question and Answer How to Ask Questions Use the Question box to ask questions. Selected questions will be answered at the end, but you can ask at any time. Include the speakers name if you want a specific speaker to respond. Short, specific questions, please! Tyler Krimmel Tom Ryder Travis O'Rourke Maureen McVey 43 I n t e r n a t i o n a l I n s t i t u t e o f B u s i n e s s A n a l y s i s

43 IIBA Webinars Visit IIBA.org for our Webinar Schedule! BA Effective Communication Webinar Series - first Tuesday of every month BA Technical Webinar Series 4 th Tuesday of every month Spotlight Webinar Series every month Vendor Showcase Webinar Series every month 44 I n t e r n a t i o n a l I n s t i t u t e o f B u s i n e s s A n a l y s i s

44 Contact Information Register for more webinars on the Professional Development page of our website under Webinars. IIBA.org/PD community.iiba.org Tom Ryder UPS Travis O Rourke Hays torourke@hays.ca] Tyler Krimmel George Brown College tkrimmel@georgebrown.ca International Institute of Business Analysis 45

45 Changing Change. International Institute of Business Analysis Develop the Professional. Develop the Profession 46