Introduction to Human Resource Management

Transcription

1 Introduction to Human Resource Management Human Resource Management 4 th Edition, Global Edition Gary Dessler Copyright 205 Pearson Education Ltd. -

2 Learning Objectives. Explain what human resource management is and how it relates to the management process. 2. Briefly discuss and illustrate each of the important trends influencing human resource management. Copyright 205 Pearson Education Ltd. -2

3 Learning Objectives 3. List and briefly describe important traits of today s human resource managers. 4. Describe four important human resource manager competencies. 5. Outline the plan of this book. Copyright 205 Pearson Education Ltd. -3

4 Explain what human resource management is and how it relates to the management process. Copyright 205 Pearson Education Ltd. -4

5 What Is Human Resource Management? The Management Process o Planning o Organizing o Staffing o Leading o Controlling Copyright 205 Pearson Education Ltd. -5

6 Why Is Human Resource Management Important to All Managers? No manager wants to: o Hire the wrong person for the job o Experience high turnover o Have your people not doing their best You May Spend Some Time as an HR Manager Copyright 205 Pearson Education Ltd. -6

7 Human Resource (HR) Responsibilities of Line and Staff Managers Copyright 205 Pearson Education Ltd. -7

8 Line and Staff Aspects of Human Resource Management Authority is the right to make decisions, to direct the work of others, and to give orders. Managers usually distinguish between line authority and staff authority. Copyright 205 Pearson Education Ltd. -8

9 Line and Staff Managers Line authority gives you the right to issue orders Staff authority gives you the right to advise others in the organization Copyright 205 Pearson Education Ltd. -9

10 Human Resource Duties Line Managers Job placement Orientation & Training Performance Cooperation Labor costs Development Copyright 205 Pearson Education Ltd. -0

11 Human Resource Duties Staff Managers Line function inside of HR department Coordination Assist and advise Copyright 205 Pearson Education Ltd. -

12 Organizing the Human Resource Department s Responsibilities Size of HR reflects the company s size Reorganizing the HR Management function o Transactional HR teams o Corporate HR teams o Embedded HR teams o Centers of expertise Copyright 205 Pearson Education Ltd. -2

13 Review Human Resource Management Part of total management process Focus on staffing processes o Job analyses o Recruiting o Compensation o Performance o Compliance issues, etc. Copyright 205 Pearson Education Ltd. -3

14 Review Human Resource Duties In providing specialized assistance, the human resource manager carries out three distinct functions: o line function o coordinative function o Staff (assist and advise) functions Copyright 205 Pearson Education Ltd. -4

15 Briefly discuss and illustrate each of the important trends influencing human resource management. Copyright 205 Pearson Education Ltd. -5

16 Trends in Human Resource Management Technological advances Globalization and competition Indebtedness ( Leverage ) deregulation Trends in the nature of work Demographic and workforce trends Economic challenges and trends Copyright 205 Pearson Education Ltd. -6

17 IMPROVING PERFORMANCE: HR as a Profit Center Computer system dramatically improves sales and profitability along with: o Upgraded jobs o Training in how to sell services o New job descriptions o New pay policies Copyright 205 Pearson Education Ltd. -7

18 Review Trends in Human Resource Management Technology Globalization Indebtedness and deregulation Trends in the nature of work Demographic and workforce trends Economic challenges and trends Copyright 205 Pearson Education Ltd. -8

19 Review Trends in Human Resource Management More knowledge work Aging workforce Economic downturn De-leveraging Deregulation slowdown Slower economic growth Copyright 205 Pearson Education Ltd. -9

20 List and briefly describe important traits of today s human resource managers. Copyright 205 Pearson Education Ltd. -20

21 The New Human Resource Manager Copyright 205 Pearson Education Ltd. -2

22 The New Human Resource Manager Focus More on Strategy Strategic human resource management Focus on Improving Performance Measure HR Performance and Results Use Evidence-Based Human Resource Management TheyAdd Value They Use New Ways to Provide HR Services Copyright 205 Pearson Education Ltd. -22

23 The New Human Resource Manager They Take a Talent Management Approach They Manage Employee Engagement They Manage Ethics They Understand Their Human Resource Philosophy They Have New Competencies Copyright 205 Pearson Education Ltd. -23

24 Evidence-based Human Resource Management Copyright 205 Pearson Education Ltd. -24

25 Big picture Talent Management Competencies The New Human Resource Managers Ethics Performance, results, evidencebased practice Employee Engagement Copyright 205 Pearson Education Ltd. -25

26 Review Talent management Ethics Employee engagement Measurement Evidence-based management Value New competencies Copyright 205 Pearson Education Ltd. -26

27 Describe four important Human Resource Manager competencies. Copyright 205 Pearson Education Ltd. -27

28 Human Resource Manager s Competencies Strategic positioners Credible activists Capability builders HR innovators and integrators Technology proponents Copyright 205 Pearson Education Ltd. -28

29 Human Resource Manager s Competencies HRCI Certification o HR managers use certification to show their mastery of modern human resource management knowledge The HRCI Knowledge Base o The HRCI body of knowledge has a list of main topic areas o Chapter objectives follow the HRCI Knowledge Base s list Copyright 205 Pearson Education Ltd. -29

30 Review Copyright 205 Pearson Education Ltd. -30

31 Outline the Plan of this Book. Copyright 205 Pearson Education Ltd. -3

32 Themes and Features Human resource management is the responsibility of every manager not just those in human resources. Copyright 205 Pearson Education Ltd. -32

33 Review The HR process Importance HR responsibilities Trends Copyright 205 Pearson Education Ltd. -33