Career Success Factors and Derailers

Transcription

1 Career Success Factors and Derailers Is that light at the end of the tunnel or is it an oncoming train? Doug Dorman, CHHR, SHRM-SCP, SPHR, FACHE Vice President, Human Resources, and CHRO

2 At GHS, we talk about Conscious Leadership Strong Leaders are Self-Aware

3 Who Are You in the Context of Work? What is Your Vision? What brings you pride? If everything worked right, what would happen? Can you share that vision and inspire others? What is Your Mission? What are you trying to do every day?

4 Who Are We? Our Vision Transform health care for the benefit of the people and communities we serve. Our Mission Heal compassionately. Teach innovatively. Improve constantly.

5 What We Stand For Values can be verbal, written or unspoken. Actions speak far louder than words. Our Values Together, we serve with integrity, openness, respect and trust.

6 How Do You Show Up? Presence Focus Openness Competence Human

7 Establishing and Managing Expectations What does your boss consider important? What do YOU consider important? What do your employees consider important? What are you going to do about the differences? Key Derailer #1: Failure to understand what your boss wants

8 Prioritization You can t do it all and neither can anyone else. Bench strength and teamwork is critical. Not all allies and team members are in your department or area of direct influence. Key Derailer #2: Trying to do it all, killing yourself with overwork and not trusting others who may not be as good as you at certain tasks.

9 Developing and Using an Internal Network Circle of Influence versus Circle of Control The informal organization, work arounds, and sausage Informal Leaders and Influencers Key Derailer #3: Isolation. Failure to connect with key leaders, influencers, and talent.

10 Rounding in Your Organization Your employees and those who are not your reports MBWA Face-to-face. Group versus individual. Scheduled versus spontaneous Virtual (video conferencing, telephonic, , social media) You can observe a lot by just watching. - Yogi Berra Key Success Factor #1: Regular contact throughout your organization

11 Rounding in Your Organization Sample questions: 1. Personal Connection 2. What s working well? 3. Is there anything I can help you with right now? 4. Is there anyone I should recognize for doing great work?

12 Developing and Using an External Network Critical to develop in non-critical times Offer as well as take; share Use to benchmark, as a technical resource, to obtain outside perspectives, to develop friendship among those who understand your industry/field(like HR)/region

13 Developing an External Network Conferences and Educational Meetings Business Meetings Journals and Newsletters Alumni from your Alma Mater Community Members Political Neighborhood Church Other

14 Maintaining Your Networks Frequency and duration/type varies by connection: Monthly with boss and direct reports Three months with internal network including subordinates of direct reports Six months with external network.

15 Communication Multi-channel (written, oral, electronic) Individual and Group Individual preferences Generational issues

16 Delegation Delegate tasks and corresponding authority Coach and develop Remove roadblocks Assure access to tools, equipment, infrastructure (IT, financial expertise, funds) and other resources Maintain accountability You can not delegate your responsibility Key Success Factor #2: Delegate! You cannot do it all!

17 Bench Strength Expect the best but prepare for the worst Prepare for unexpected resignations, illnesses/injuries and personal crises Assure shared knowledge depth and breadth Consider succession planning. Many approaches, even within one company. Teach people to collaborate No magic bullets.

18 Keeping It Together Keep long term goal achievement in mind Lead through daily challenges Celebrate successes and inspire others! Source your strength It s OK to be discouraged; it s not OK to stay that way! Change what must be changed at work and in you. Key Success Factor #3: Coach and develop: both yourself and others.

19 The Line Above the Line OPEN CURIOUS LEARNING TRUST CLOSED DEFENSIVE BEING RIGHT FEAR Below the Line

20 Next Step #1 Where have you seen yourself today? Identify two potential derailers in your current work life that are inhibiting your success and develop two specific actions you will undertake to address them.

21 Next Step #2 What are you going to do to improve your professional networking? Identify three people internally and three people externally with whom you would like to develop a stronger relationship. Commit to contacting each by September 15.

22 Final Thought

23 Be vested in your own success Commit to your own growth as an individual contributor, as a leader, and as a human being family, community, physical well-being, spiritual connections, self-actualization. Get curious, be open to new ideas, keep learning, and never quit growing as a human being.

24 Questions and Discussion