CONFERENCE CREATING HIGH PERFORMING TEAMS IN HIGHER EDUCATION

Transcription

1 CREATING HIGH PERFORMING TEAMS IN HIGHER EDUCATION March 13-14, 2013 Boston, MA

2 OVERVIEW Higher education is by its nature a collaborative and people-driven enterprise though little investment is made to improve the way we work together. As the speed of change accelerates, and higher-ed s operating environment grows more complex, it will be critical that institutions have high-performing teams across all parts and levels of the organization. Join us in Boston for a unique two-day program specially designed to help you and your team understand and address the key differentiators of exceptional teams. You will leave with a shared understanding and commitment on key items to improve your team s effectiveness. LEARNING OUTCOME After attending this program, individuals will be able to lead and participate in their teams as more productive and supportive team members. WHO SHOULD ATTEND This program is open to teams from any area of a college or university whether you attend from an academic department or the finance office, this program has been specially designed to improve the overall success of your team. This program is targeted Learn how to be a more productive and effective team member or leader with practical advice from one of higher education s most respected experts. at teams that are new or have been working together for some time and would like to improve their performance. Participants from human resources and organizational development offices may also find value in using some of the program s resources in their work. You may attend this program as an individual or with your team. Individual attendees should be in a position to lead or influence the direction of the team. Attend as a Team and Save! Every 3rd, 4th, and 5th registrant gets 15% off! 2

3 BRING YOUR WHOLE TEAM Given the unique nature and purpose of this program, attendees will especially benefit if they attend as part of a team. We recommend teams of three to seven people. In addition to the shared experience your team will gain, you will have time together in the program to honestly and openly address what s working and what s not, and leave with a shared commitment and action plan on how you ll move forward. If you are not sure whether your team would be a good fit for this program, we encourage you to call the program director, Amit Mrig at or him at amit@academicimpressions.com for more information. WHAT MAKES THIS PROGRAM UNIQUE? This program, unique in higher education, has been designed to leverage your time in the most effective way possible. All leadership programs, including this one, are highly practical and offer many different tools and assessments that attendees can use back on campus to improve their effectiveness. TESTIMONIALS Thank you for providing us with some very practical tools for us to use immediately when we get back to our home base. Very informative and quite eye-opening, as well as helpful in my work. Thanks again for a great experience! -Past participant 3

4 AGENDA WEDNESDAY, MARCH 13, :00-8:30 a.m. Continental breakfast (included in registration fee) 8:30-9:00 a.m. Welcome and introductions 9:00-10:00 a.m. 10 Differentiators of Exceptional Teams 10:00-10:15 a.m. Refreshment break What do the most successful teams in higher education, government, military, and the corporate sector have in common? Independent of their purpose or affiliation, research shows that high performing teams share many things in common that enable them to perform at high levels. In this session, you ll learn about each of these characteristics and have a chance to measure your team against these benchmarks. 10:15-11:15 a.m. Thinking Styles Inventory Most teams have members with diverse backgrounds, experiences and thinking styles. That diversity, if not well understood, can pull a team apart. But if properly leveraged, it can lead to higher levels of performance. Using a validated assessment that identifies four primary thinking styles, you will uncover your dominant style of thinking and problem solving and discuss how this can and should influence the way you work with others on your team and improve your overall effectiveness. 11:15 a.m. - 12:00 p.m. The Exceptional Team Survey Using a published assessment tool, developed by program facilitator Patrick Sanaghan, teams will diagnose their effectiveness on critical areas of team performance including leadership, results orientation, group climate, communication, and assessment. Team members will then identify areas for improvement and specific steps they are willing to commit to take. 12:00-1:15 p.m. Lunch (included in registration fee) 1:15-2:00 p.m. Creating Ground Rules High performing teams create and operate by a few, critical ground rules or working agreements. In order to really live these principles, it s critical that they reflect the input of all team members and are created using a transparent process. In this session, team members will use such a process to suggest ground rules that reflect the unique character and dynamics of their team, and can help ensure higher levels of effectiveness. 2:00-2:45 p.m. Highly Effective Meetings 2:45-3:00 p.m. Refreshment break Teams spend the majority of their time together in meetings. If the meetings aren t managed or executed well, the team will not be as effective. In this session, team members will use a published assessment tool, developed by program facilitator Patrick Sanaghan, to diagnose the effectiveness of their meetings and then identify specific tactics to improve how the time spent together is used. 3:00-4:00 p.m. Tools and Techniques to Improve Team Effectiveness Drawing on both the facilitator s vast experience and current research, this session offers a series of highly practical tools that can help teams manage critical tasks like decision-making, delegating tasks, and onboarding new team members. 4

5 AGENDA WEDNESDAY, MARCH 13, 2013 (CONTINUED) 4:00-4:30 p.m. Q&A and day 1 wrap-up 4:30-5:30 p.m. Networking reception (included in registration fee) THURSDAY, MARCH 14, :00-8:30 a.m. Continental breakfast (included in registration fee) 8:30-9:00 a.m. Day 1 review and Q&A 9:00-10:00 a.m. Leadership Wheel 10:00-10:45 a.m. Talent Audits In addition to understanding others thinking styles, it s important to understand how team members behaviors impact those around them. This session utilizes an assessment instrument that will divulge a team member s operating style and its impact on effectiveness when working with others. Suggestions will be offered for mitigating the effects of overused strengths as well as for overcoming challenges created by shortfalls in other areas. Teams are most effective when they can properly leverage each other s strengths and support each other in areas of needed development. In this interactive session, team members will have an opportunity to share with one another and ensure the team is fully aware and able to leverage the team s human capital. 10:45-11:30 a.m. Effective Supervision/The Supervisory Dialogue Effective supervision is critical to ensuring that the ideas surfaced in this program are actually lived. In this session, participants will learn seven questions that enable more open and honest dialogue about critical items. 11:30 a.m. - 12:45 p.m. Lunch (included in registration fee) 12:45-1:45 p.m. Conflict Resolution 1:45-2:00 p.m. Refreshment break When delivering feedback, entering into a negotiation, or whenever there is conflict, the stakes are usually high. In this session, participants will explore common pitfalls and learn principles for conducting difficult conversations. 2:00-3:30 p.m. Group Dynamics Simulation In this simulation, participants will learn more about the factors that enable successful group cohesion and the factors that can derail groups, including how group dynamics can influence individual behavior. 3:30-4:00 p.m. Action Planning, Program wrap-up High performing teams make commitments to each other that are worthy of themselves and others. In this session, team members will work with a thought partner to distill the program s takeaways and identify specific steps they are willing to commit to in the month following the program to enhance their team s effectiveness. 5

6 INSTRUCTOR PATRICK SANAGHAN / President The Sanaghan Group Dr. Sanaghan is the president of The Sanaghan Group, an organizational firm specializing in leadership development, executive coaching, strategic planning, and leadership transitions. Pat has worked with over 100 campuses and hundreds of organizations in the last 25 years. He has taught leadership to thousands of leaders in higher education, and helped dozens of campuses conduct collaborative, transparent strategic planning processes. He is the co-author/author of five books, numerous articles, and several monographs in the fields of strategic planning, leadership, and change management. His most recent book, Collaborative Leadership in Action was published in 2011, and his next book, How to Actually Build an Exceptional Team will be published in the Spring of

7 HOTEL RESERVATIONS The conference will be held at: Hyatt Harborside 101 Harborside Drive Boston, MA To reserve your room, call Please indicate that you are with the group to receive the room rate of $149 for single or double occupancy, plus applicable tax. A room block has been reserved for the nights of March 12-13, Reservations must be made by February 19, There are a limited number of rooms available at the conference rate. Please make your reservations early. The Hyatt Harborside is a luxurious, historic Boston Logan Airport hotel offering captivating harbor and city views and outstanding dining options. Take the hotel s free shuttle to a public transportation site (T subway system) or hop aboard a private water taxi (discounts available for attendees) to Boston s historic North End. Explore famous attractions including Faneuil Hall, Quincy Market, Boston Public Garden, New England Aquarium, Charlestown, and the USS Constitution. The hotel also offers free 24-hour transportation to and from Boston s Logan Airport (BOS). 7

8 PLEASE FAX ALL REGISTRATION PAGES TO: Questions about the event? Call us at to help determine if this event is right for you. Register online at REGISTRATION FEES Your registration fee includes: Full access to all conference sessions and materials, breakfast, lunch, and access to the networking reception on Wednesday, breakfast and lunch on Thursday, as well as refreshments and snacks throughout the conference. Conference Conference - $1395 USD # of attendees Total ATTEND AS A TEAM Every 3rd, 4th, and 5th registrant gets 15% off. EARLY BIRD PRICING Postmarked on or before February 22, For registrations postmarked after February 22, 2013, an additional $100 fee per registrant applies. REFUND/CANCELLATION POLICY Refunds will be issued only if cancellations are received in writing by December 14, A $100 processing fee will be assessed. After December 14, 2012 a credit (less $100 processing fee) will be issued. The credit will be valid for 12 months and can be used toward any future conferences, Web conferences, audio proceedings, or Web conference archives. In case this event is cancelled, liability is limited to a refund of this registration fee only. By submitting this registration form, you agree to the terms and conditions of the above cancellation policy. Visit our website to register online: 8

9 ACADEMIC IMPRESSIONS CANCELLATION AND REFUND POLICIES 100% SATISFACTION PROMISE SATISFACTION PROMISE We want you to be satisfied with your learning experience. If the program you purchased fails to meet your expectations, please contact us within 30 days and let us know. We ll credit the full amount you paid toward another AI program that may better fit your needs. CONFERENCES For in-person conferences, substitute registrants are welcome and may be named free of charge at any time. If you cancel 8 weeks or more prior to the first date of the conference, you will receive a full refund, less a $ service charge per attendee. If you cancel within 8 weeks of the first date of the conference, you are not entitled to a refund. However, as a courtesy, we will allow you to apply your payment, less the service charge, toward a future purchase within one year from the date you cancel. Your payment is transferable to another person from your institution if you wish. Please note that if you do not attend and you do not contact us in advance to cancel as described above, you are responsible for the entire payment. In case this event is cancelled, liability is limited to a refund of the registration fee only. WEBCASTS AND ONLINE COURSES For webcasts and online courses, substitute registrants are welcome and may be named free of charge at any time prior to the day of the webcast. When available, you may also switch your webcast or online course order from a live connection to an on-demand download or CD recording (and vice versa) at no additional cost (shipping charges will apply to CD Recording orders outside the U.S. or Canada). If you cancel 8 weeks or more prior to the webcast or online course date, you will receive a full refund, less a $75.00 service charge. If you cancel within 8 weeks of the webcast or online course date, you are not entitled to a refund. However, as a courtesy, we will allow you to apply your payment, less the service charge, toward a future purchase within one year from the date you cancel. Your payment is transferable to another person from your institution if you wish. Please note that if you do not login to view the webcast or online course and you do not contact us in advance to cancel as described above, you are responsible for the entire payment. In case this event is cancelled, Academic Impressions liability is limited to a refund of the registration fee only. RECORDINGS, ON-DEMAND DOWNLOADS, MONOGRAPHS AND OTHER PUBLICATIONS All sales are final. No cancellations or refunds provided. 9

10 PLEASE FAX ALL REGISTRATION PAGES TO: CONFERENCE REGISTRATION INFORMATION Print Name Job Title Institution/Organization What name do you prefer on your name badge? Address City State/Province Zip/Postal Code Country Telephone IF THIS CONFERENCE PARTICIPANT HAS ANY DIETARY OR ACCESSIBILITY NEEDS, PLEASE LIST THEM IN THE SPACE BELOW. WE WILL DO OUR BEST TO ACCOMMODATE THESE NEEDS. How did you hear about this event? ( from AI, colleague forwarded , The Chronicle, etc.) If you would like us to send a copy of your registration confirmation or receipt to someone else, please complete this section ADDITIONAL CONTACT INFORMATION Additional Contact Name Contact Phone Additional Contact Additional Contact Title EMERGENCY CONTACT INFORMATION Emergency Contact Name Emergency Contact Phone 10

11 PLEASE FAX ALL REGISTRATION PAGES TO: PAYMENT METHOD We accept Visa, MasterCard, and American Express credit cards. To pay by check, include the check with this form or select the invoice me option. Fax form to or mail form along with payment to:, 4601 DTC Blvd., Ste. 800, CREDIT CARD Name on Card Account Number Billing Address Billing City Billing State Billing Zip Code/Postal Code Exp. Date Security Code (last 3 digits on the back of Visa and MC or 4 digits on front of AmEx) Remember, if you register as a group, every fourth registrant is free. CHECK/INVOICE AMOUNT TO CHARGE: My check is included and covers registration(s) Check # Please invoice me, Purchase Order # (PO # not required to receive invoice) FREE HIGHER ED NEWS AND ANALYSIS Each conference registration includes a subscription to Higher Ed Impact, a free industry scan of news, trends, and research on higher education, delivered in an easy-to-scan . Higher Ed Impact (HEI) includes: (Check the boxes for the editions you would like to sign up for) HEI: Daily Pulse impactful news, trends, and practices, sent daily HEI: Weekly Scan the week s most critical news, with analysis of top stories and trends, sent on Fridays HEI: Monthly Diagnostic practical takeaways addressing a strategic challenge facing institutions of higher ed, sent 9-12 times/year List the names of the registrants you d like to sign up: Note if you do not provide any names in the above space, all attendees will be signed up for the options selected. 11