Job Description. Improvement and Efficiency Officer

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1 Job Description Job Title: Risk and Performance Analyst Grade: Grade 8 Section: Reports to: Responsible for: Finance Business Excellence and Risk Manager Service Improvement Officer Improvement and Efficiency Officer The Job Is to: provide advice and challenge on the identification and scoring of risks and controls, and ensure that the risk and assurance register is accurate and up to date, and reports are produced in accordance with corporate timescales; support Value for Money (VFM) and performance management by performing financial analyses to evaluate the organisation s performance and areas for improvement; ensure the organisation s Business Continuity portal and plans are appropriate and kept up to date, and review the effectiveness of control frameworks as part of integrated risk and assurance mapping and specific reviews. The Bigger Picture You will: deputise for the Business Excellence and Risk Manager and assist them to perform their role; meet with management across the organisation to provide advice and challenge on the identification and scoring of risks, the effectiveness of controls and further actions to mitigate the risks to ensure they are identified and managed in accordance with the approved policy and risk appetite; prepare the quarterly risk and assurance scorecard and accompanying report for review by the Business Excellence and Risk Manager; prepare the quarterly assurance deep dive presentations in conjunction with business management; identify expected controls and evaluate effectiveness of existing control frameworks both as part of integrated risk and assurance mapping, and as part of ad-hoc exercises; perform financial analyses, using measures such as financial ratios and unit costs to evaluate the organisation s performance and areas for improvement;

2 compile the quarterly programme and project risk reports for submission to Programme Managers; ensure the organisation s Business Continuity portal and plans are fit for purpose and kept up to date; co-ordinate the uploading of team plans onto the corporate team planning system, and subsequent monitoring of progress; have an awareness and understanding of Health and Safety responsibilities within the Finance section and wider business, and undertake any other duties commensurate with the overall purpose of the job and the grade. The Day to Day You will: manage the Service Improvement Officer and Improvement and Efficiency Officer; attend risk and assurance meetings, and consult with managers and directors to ensure that the risk and assurance register is comprehensive and kept up to date; identify sources of assurance arising from internal audits that relate to the corporate risks, and ensure that the risk and assurance register is updated to take account of this source of assurance; liaise with the internal auditors on the assurance identified within the risk and assurance register, identifying areas where additional assurance may be required, for inclusion within internal audit scopes; perform horizon scanning to provide early notification of emerging risks for discussion with the Business Excellence and Risk Manager for potential inclusion within the risk and assurance scorecard; facilitate discussion on risk identification, evaluation and controls for activities and projects; ensure mitigating actions are tracked to completion, obtaining approvals for changes to due dates, or the scope of actions; support facilitation of the annual risk workshops to ensure the risks remain aligned to the operating environment; oversee completion of the Business Continuity documentation and assist in the testing programme to ensure Service Continuity arrangements are adequate and kept up to date; plan the meetings for groups overseeing Value for Money and Business Continuity, ensuring the meetings take place according to plan, and that effective governance arrangements are in place for the meetings; maintain an awareness of developments in Risk and Assurance and Business Continuity and take responsibility for reporting of changes, and their implications to relevant employees; support completion of the annual VFM Assurance Statement; undertake financial analyses to support the risk and assurance and VFM activities; determine the timescales and co-ordinate the uploading of team plans onto the corporate team planning system; ensure that actions are SMART, aligned to corporate priorities where appropriate, and agreed with directors; ensure progress is updated onto the system, and report on progress; manage own workload with supervision, providing regular progress reports and seeking relevant guidance when required on specialist issues;

3 establish effective working relationships with employees at all levels within WDH and with extended professional business contacts; attend meetings to enable the Finance Team to play a full and effective role in the corporate working of the organisation to ensure objectives can be achieved; provide training and advice on the organisation s risk and assurance, business continuity and team planning frameworks, and liaise with internal and external auditors. Personal Contacts: Internal: All employees of WDH External: Various external organisations

4 Person Specification This section identifies the qualifications, skills and behaviours needed for an effective performance. Using these clarifies the personal qualities and workplace behaviours expected of the post. WDH principles reflect behaviour patterns, which distinguish highly effective performance in a role. There are nine behavioural indicators, which are split into three principles; Determination, Nous and Attitude and these are often referred to as DNA. Personal skill characteristics Essential Desirable Method of Assessment (Code list below) Shortlisting Criteria Qualifications and Training Certified Member of the Institute of Risk Management, Chartered Internal Auditor or CCAB qualified, or equivalent. A qualification at Level 6 of the Framework for Higher Education Qualification, such as a First Degree, Award, Certificate or Diploma at level 6 or equivalent. AF/CQ AF/CQ Determination Evidence of setting plans and performance targets, and organising and co-ordinating work to achieve these plans. Self-motivated and able to respond effectively when under pressure to deliver agreed outcomes to tight timescales. Decisive problem solving and analytical skills. Able to work under own initiative to resolve issues, whilst recognising when it is appropriate to escalate matters, or ask for direction. Nous Significant relevant experience within a risk, audit, compliance or relevant finance role. Good knowledge of best practice in risk, assurance and control frameworks and ability to apply this knowledge when evaluating risks and controls, and for planning and performing specific reviews. Experience of managing a team, leading and motivating them to achieve results.

5 Able to interpret and comply with relevant policies, and evaluate whether they are being adhered to by parts of the business. Able to interpret complex information and issues, and produce simple, understandable briefings and reports for senior managers that convey the key information they need. Understanding of financial ratios, use of other financial, and non-financial performance information to understand and improve business performance. Practical experience of applying best practice in Business Continuity Planning. Attitude Able to communicate confidently and effectively, and negotiate with people at different levels of an organisation to ensure that required outcomes and timescales are achieved. Able to work as both an individual and member of team. Able to demonstrate the ability to create, maintain and enhance effective working relationships with employees within their own team, and senior employees outside the team. Additional Requirements of the Job Current, valid UK Driving licence and daily access to a vehicle in order to travel throughout the district and to other locations as required by the business. AF/CQ The post holder may be required to work outside normal office hours on occasion. Key AF - Application Form I - Interview (this may include a presentation and occupational test where appropriate) CQ - Certificate of Qualification R - References