Communications Coordinator Canberra

Transcription

1 Communications Coordinator Canberra Application Date September 2018

2 Thank you for your interest in the Communications Coordinator (Canberra) positon with Reconciliation Australia. This pack contains the information you will need to complete and submit your application by Monday 24 September 2018, close of business. Who we are Reconciliation Australia is an independent, national, not for-profit organisation promoting and facilitating reconciliation by building relationships, respect and trust between the wider Australian community and Aboriginal and Torres Strait Islander peoples. Our vision is for everyone to wake to a reconciled, just and equitable Australia. What you will be doing As a Communications Coordinator you will support the activities of the Communications and Engagement team. The position will work closely with all units and areas of Reconciliation Australia. You will demonstrate interpersonal skills with a focus on customer service. Your organisational skills will enable you to support the unit by managing general administration, managing communications enquiries, assisting with Reconciliation Australia events and accurately maintaining online Reconciliation Australia content. Conditions of engagement This position will be offered on a part-time, fixed-term contract up to 30 June An attractive salary $60,000 per annum, plus superannuation, (pro rata for part-time hours of 28 hours per week) will be offered to the successful applicant. Please note: RA is not classified as a Public Benevolent Institution and is therefore unable to offer taxation benefits currently available under those arrangements. To be eligible for employment with RA, successful applicants will be required to undergo a suitability assessment and provide 100 points of identification prior to commencing employment. If you require further information in relation to what this process involves, please contact the People and Culture Advisor on the number provided below. How to apply We invite you to apply for this position by submitting three (3) documents the application cover sheet, your CV and a statement addressing each of selection criteria with your relevant skills and experience (maximum of 1000 words). Please your application and Ref Communications Coordinator in the subject line to: Jobs@Reconciliation.org.au How to contact us For further information about this position please contact Reconciliation Australia s People and Culture Advisor Bernice Mulcahy on (02) Applications close: 5pm, Wednesday, 19 September 2018.

3 Reconciliation Australia - Application Cover Sheet Position Details Position Title: Communications Administration Assistant Classification: RA 2 Personal Details Title: Mr Ms Mrs Miss Dr Other: Please Specify Surname: Given Names: Postal Address: Suburb: State: Postcode: Telephone: Mobile: Do you wish to identify as being of Aboriginal and/or Torres Strait Islander Origin? Do you wish to identify as a person from a culturally and linguistically diverse background? Do you wish to identify as a person having a disability? If you have a disability, please specify any adjustments you require should you be successful for interview. Referee 1: Name: Title: Working Relationship: Length of Relationship: Contact Details: Phone: Referee 2: Name: Title: Working Relationship: Length of Relationship: Contact Details: Phone: How did you hear about this vacancy? Have you attached your Resume?

4 POSITION DESCRIPTION Job title Reporting to Classification level RA Level 3 Salary range: Term: Communications Coordinator General Manager Communication and Engagement $60,000 per annum plus superannuation (pro rata part time hours) Part-time 0.75 (28 hours per week), Fixed-Term until 30 June 2020 ORGANISATIONAL OVERVIEW Reconciliation Australia is an independent, national, not-for-profit organisation promoting and facilitating reconciliation by building relationships, respect and trust between the wider Australian community and Aboriginal and Torres Strait Islander peoples. Our vision is for a just, equitable and reconciled Australia. POSITION PURPOSE The Communications Coordinator supports the activities of the Communications and Engagement team and is the first point of contact for all public phone and enquiries. The Coordinator will have a strong customer service focus, be well organised and capable of developing and implementing appropriate support systems to deliver efficient internal and external services. This position is responsible for the coordination of a wide variety of administrative tasks that support the Communications and Engagement team and other staff members to deliver RAs services. DUTIES First point of contact Accurately respond to or identify appropriate points for referral for all and phone enquiries from stakeholders and the wider public. Communication and collaboration Provide highly effective and accurate administrative support, including handling all basic correspondence, phone inquiries and s for the Communications and Engagement team. Assist in the preparation of presentations, reports and papers. Work closely with NITV to effectively administer the Reconciliation Film Club program. Support the CEO, Deputy CEO and Executive Assistant at events and launches, including but not limited to National Reconciliation Week, Indigenous Governance Awards and Reconciliation Action Plan launches. Coordinate/organise meetings, official functions, and business travel for the Communications and Engagement Team. Database management Update and maintain contact details and track engagement activity in the RA (Salesforce) database. Maintain effective records in the reporting system. Maintain and update contact database and distribution lists. Update and maintain RA s image library Customer service Deliver seamless client focused service underpinned by well-

5 developed and efficient processes. Understand and anticipate RA s needs and convert these into effective solutions. Other Undertake other tasks as directed by the General Manager, Communications and Engagement. SELECTION CRITERIA 1. Extensive work experience in an administrative office environment. Prior experience within a not-for-profit environment would be highly regarded. 2. Strong customer service and liaison skills including high level written and oral communication with the ability to work effectively with a diverse range of people and the wider public. 3. Well-developed computing skills encompassing word processing, data entry, spreadsheets and use of the internet. 4. Excellent organisational skills, including the ability to meet tight deadlines and prioritise work tasks in a fast paced office environment. 5. Demonstrated ability to use initiative and work under limited supervision. 6. An understanding and awareness of Aboriginal and Torres Strait Islander peoples, their cultures and issues affecting them.