NORTH WALES SOCIAL CARE AND COMMUNITY HEALTH WORKFORCE STRATEGY Consultation Questionnaire

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1 NORTH WALES SOCIAL CARE AND COMMUNITY HEALTH WORKFORCE STRATEGY Consultation Questionnaire The North Wales Workforce Board (NWWB) was tasked with the development of The North Wales Social Care and Community Health Workforce Strategy (the Strategy). The development of the Strategy was an ambitious project which covered the Social Care and Community Health Workforce across North Wales. As part of the development of the strategy we have engaged with a wide range of people and organisations. However the board wants to consult with as many people as possible through wider consultation with the final draft being completed for September A copy of the strategy can be viewed Responses should be provided by the 18 th October 2017 to Alison.Atkinson@denbighshire.gov.uk We would like you to tell us what you think of our strategy, by answering the following questions: 1

2 About you 1. Are you giving feedback as a: Name Representative of a public, private or voluntary/third sector organisation Please provide the name of your organisation and a short description? Please share your particular area of interest? 2. The North Wales Social Care and Community Health Workforce Strategy (The Strategy) Please consider the sections in The Strategy below and tell us if you agree with the information included, or if you do not. Please add comments Please tell us if you agree Please use this column to add any additional comments. with the information included Strategy Sections Yes No Comments. Shared Commitments Resources Context Push & Pull Factors Governance Shared Vision Operating Principles Delivery & Implementation 2

3 3. Workforce Competencies The strategy moved away from identifying specific roles across the sector and focussed on workforce competencies that would be needed across the sector irrespective of role or hierarchy these competencies are identified below, please consider these areas and consider if these meet the requirements of the sector or if there are additional competency requirements. Strategy Sections Effective management and leadership Please tell us if you agree that this is a workforce competency requirement Don t Yes No Know Please use this column to add any additional comments, including specific skills, knowledge requirements.. Comments. Safeguarding Welsh Language Active Listening Commissioning & Contracting Skills Difficult Conversations What Matters Conversations Information, Advice & Assistance Integrated Multidisciplinary Working, Upskilling & Workforce Coproduction Outcomes Strength Based Approaches Increased Knowledge Of Community Resources Advocacy (Assessing The Need) Specialist Skills Are there other competency requirements across the sector or sector speific, please specify and provide your reasons? 3

4 4. Workforce Strategy Priorities To respond to the challenges and deliver the services we need both now and in the future we have identified 3 strategic workforce themes these will need to have appropriate business plans as part of implementation. Years 2 & 3 may require amendments as part of reviewing process and emerging themes further details can been seen in Appendix 1. a) STABILISING THE WORKFORCE Recruitment and retention remains challenging for the sector and this will continue as the demand for a highly skilled, flexible workforce continues to grow. Recognising we are recruiting staff from the same pool and understanding how we can better work together to stabilise the workforce, will enable us to meet demand both now and in the future; whilst also ensuring that staff are valued and that health and social care is a great place to work. b) LEARNING & DEVELOPMENT We will need to assist the workforce at all levels to understand and apply different approaches that put people at the centre, learning and development will need to focus on embedding the cultural changes required to meet the requirements of the Social Services and Wellbeing (Wales) Act 2014, it will also need to consider greater participation and drive in delivering co-produced services across partnerships and regionally achieving a cultural shift that should not be underestimated. Within North Wales our aim is to develop a workforce across the sector that has the skills, knowledge and competencies to deliver high quality personalised services. There are a number of National activities including The Review of Qualifications in the Health and Social Care Qualifications Wales July 2016 and the Social Work Review as well as potential changes in the way in which funding is administered for the Social Care Workforce Development Programme Grant, that we will need to work with going forwards. c) WORKFORCE INTELLIGENCE AND PLANNING INCLUDING THE THIRD SECTOR Consistency of data and information for workforce planning remains challenging both nationally and regionally with the different data sources across organisations, there is an opportunity to agree a basic data set which would inform future planning. Through the development of this strategy we are aware that securing workforce data on the Third Sector is an area which we would want to improve in the future. The expectation on the Third Sector in delivering preventative and community based services, needs to be considered as part of our future workforce planning. 4

5 Do you agree that this is a priority area Stabilising the Workforce YES NO Please provide comments Learning & Development YES NO Workforce Intelligence and Planning Including The Third Sector YES NO If you have any additional comments relating to the strategy, please use the box below 5

6 Thank you for completing this questionnaire, if you would like to be involved in the implementation of the Strategy, please provide your details below: Name Address Telephone Number Address Organisation (where applicable), including short description. Which priority area would you like to be involved in implementing? Please Specify 6