Imprest supply clerk

Transcription

1 Principles Vision Purpose Statement Imprest supply clerk healthalliance Purpose, Vision and Principles healthalliance provides shared services to benefit NZ health organisations. We will deliver increasing value to our customers through: Lower cost Standardized system and processes Reducing variation or rework Quality and innovation To deliver outstanding shared services that enable healthcare excellence for the Northern Region s population. Partnership Developing lasting partnerships through collaboration, working to a common goal, facilitating joint solutions within our means, recognising and celebrating success, open communication to share knowledge and information Respect for people We respect others by; developing trust by being open and honest, listening to and understanding others views, valuing everyone s contribution, celebrating diversity and have fun and enjoy what we do as a team Integrity We show integrity by; leading by example, open, fair, honest and transparent in everything we do, courage to speak up and challenge when things don t seem right, act ethically and professionally at all times, can do, will deliver our promises, obligations and commitments Delivering Results We deliver results by; delivering exceptional results through high performance teams, enhance the customer experience, continually improve and add value, being action orientated, responsible and accountable, providing consistent and reliable services Energised by Innovation We are energised by innovation when we; encourage forward thinking ideas and challenge status quo, measure our performance and see it as an opportunity to learn and grow, creating positive change by developing smarter ways to work, empowering people to maximise potential. Our principles define the expected behaviour of all staff and guide us on the behaviours that are important to us as an organisation. They underpin the way we do things at healthalliance, defining how we strive to move towards our vision. Dated: June

2 This position description provides an indicative outline of the purpose and key responsibilities and tasks of the role. Title and Reporting Relationships Position title: Stores person / Driver Reporting to: Location: Purpose of the Role Central stores team Leader and Supply and & Distribution team leader healthalliance sites NDHB Whangarei Personnel Dimensions (Employees reporting to this position directly and indirectly) Number of Staff: Direct: Nil Through subordinates: Total: Nil Key Relationships People and organisations both inside and outside of the company that this position would be required to manage relationships with. Internal Stakeholders Logistics Manager Manager, Supply & Distribution Purchasing team Accounts Payable team End user Position in Organisation External Stakeholders Health Support Ltd staff External suppliers Dated: June

3 GM, Procurement & Supply Chain Manager, Logistics Manager, Purchase to Procurement Manager (IS) Procurement Mgr (Consumables) Manager, Strategy & Optimisation Manager, Supply & Distribution Team Leader, Supply & Distribution CS TEAMLEADER Store person Dated: June

4 Key Responsibilities and Tasks Expected Outcomes Inventory Daily maintenance and restocking of inventory goods within NDHB using a scanner Restocking of shelf Picking and packing of all customers orders internal and external and prepare them for dispatched Confirming all pick slips in to Oracle Follow up on stock discrepancies good management and handling of sterile goods Have a full and complete operational knowledge of all imprest & clinical locations within the Hospital with regard to the supply of imprest & clinical inventory Share emergency store maintenance and support High level of performance, function and customer service all customers Carry out stock takes as and when requested Housekeeping To ensure stores is kept clean and tidy at all times Keep Sterile Clean room to the appropriated standards To wear uniforms and safety shoed provided by CS at all times Imprest Stock Management To ensure sufficient stocks are held to meet the needs and demands of the appointed wards and departments To ensure a reasonable stock turn is achieved with the ward and department Imprest supplies To ensure wards and departments stockrooms and shelves/bins are regularly maintained and kept clean and tidy at all times Build and maintain positive relationships with ward staff and ward Managers. Other Adhere to current policy and procedures To attend CS meetings Provide cover for leave and support Stores and Imprest team members by assisting with peak volume workload situations To be part of out of hours stock takes when requested Promote the departments objective of customer service excellence Perform tasks and duties in addition to your core responsibilities as directed by the Supply chain or CS Team Leader Dated: June

5 Health, Safety and Wellbeing To support healthalliance health, safety and wellbeing culture and to recognize individual responsibility for Workplace Health and Safety under the Health and Safety Employment in Act 1992 Displays commitment through actively supporting all health and safety initiatives Ensures all staff maintain adequate safety standards on the job through consultation, training and supervision Ensures own and others safety at all times Complies with policies, procedures and safe systems of work Reports all incidents/accidents, including near misses in a timely fashion Is involved in health and safety through participation and consultation Qualification, Experience and Training Requirements What is the typical background required to competently perform the responsibilities of the job? Essential is the minimum acceptable level for entry. Preferred indicates the desirable level, but may also expand on the nature, e.g. industry related, level of previous supervisory experience Essential Preferred 3 years secondary school education High School 6 th form certificate Warehousing / Imprest / stock control at least 12 months general stock control experience Electronic Data/Order entry (preferably Oracle system) at least 12 months general data/order entry experience 2-3 years Warehousing and Inventory experience 2-3 years experience using electronic purchasing systems or similar in a Warehouse or Inventory environment 2-3 years experience using Microsoft office especially Excel Sterile Supply or Sterile Stock handling and/or supply - an ability and willingness to learn protocols and best practice procedures appropriate to the handling and/or supply of sterile stock Health, clinical and/or medical experience - an ability and willingness to learn products and supplies pertinent to the health environment 2-3 years experience within the healthcare industry Understanding of customer service and satisfaction - 12 months experience of organisation, people and systems within organisations Dated: June

6 Competencies for the role Functional / Technical Skills Technical Learning Learning on the Fly Problem Solving Creativity Priority Setting Time Management Informing Making decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; able to make quick decision. Picks up on technical things quickly; can learn new skills and knowledge; Is good at learning new industry, company, product, or technical knowledgelike internet technology; does well in technical courses and seminars. Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenges of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Good at figuring out the processes necessary to get things done; knows how to organise people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can t; can simplify complex processes; gets more out of fewer resources. Comes up with lots of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming setting. Spends his/her time and the time of others on what s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus. Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the most important priorities; gets more done in less time than others; can attend to a broader range of activities. Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organization; provides individual information so that they can make accurate decisions; is timely with information. Dated: June

7 Total Quality Management Is dedicated to providing organization or enterprise wide common systems for designing and measuring work processes; seeks to reduce variances in organization processes; deliver the highest quality products and services which meet the needs and requirements of internal and external customers; is committed to continuous improvement through empowerment and management of data; leverages technology to positively impact quality; is willing to reengineer processes from scratch; is open to suggestions and experimentation; creates a learning environment leading to the most efficient and effective work processes. Standing Alone Action Oriented Perseverance Drive for Results Approachability Interpersonal Savvy Dated: June Will stand up and be counted; doesn t shirk personal responsibility; can be counted on when times are tough; willing to be the only champion for an or position; is comfortable working alone on a tough assignment. Enjoys working hard; Is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with minimum of planning; seizes more opportunities than others. Pursues everything with energy, drive and a need to finish; seldom gives up before finishing, especially in resistance or setbacks. Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it. Relates well to all kinds of people-up, down, and sideways, inside and outside the organization; builds appropriate rapport; build constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers; get first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gain their trust and respect. Peer Relationships Is tolerant with people and process; listens and checks before acting; tries to understand the people and the data before making judgements and acting; waits for others to catch up before acting; sensitive to due process and proper pacing; follows established process.

8 Ethics and Values Integrity and Trust Self Development Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches. Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn t misrepresent him/herself for personal gains. Is personally committed to and actively work to continuously improve him/her. Understands the different situations and levels may call for different skills and approaches; work to deploy strengths; works on compensating for weakness and limits. OPTIONAL: POSITION SPECIFIC POSITION RELATED COMPETENCIES Indicates the specialist skills and behaviour required for the role Excellent customer focus Excellent communication skills Motivation to learn new skills and participate in new tasks/change Good time management skills Works well under pressure In urgent situations the applicant must be able and willing to be flexible with their working hours Excellent team member focus Confidence and experience with basic computer systems Motivation to learn and enhance skills Confidence in prioritizing workload Able to work with minimum supervision Note: The position needs to review by both parties annually. Signed as current and agreed: Manager Employee Dated: June