WORK HEALTH, SAFETY AND WELLBEING (WHS&W)

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1 WORK HEALTH, SAFETY AND WELLBEING (WHS&W) PLANNING 2.3 WORK HEALTH SAFETY AND WELLBEING (WHS&W) TRAINING NEEDS ANALYSIS (TNA) AND TRAINING PLAN Aim To prescribe the responsibilities and actions required for the identification of appropriate training needs and the development of training plans to ensure Adelaide Unicare meets the requirements of the Work Health, Safety and Wellbeing (WHS&W) Policy principles, and the relevant sections of the Work Health and Safety (WHS) Act 2012 (SA) and WHS Regulations 2012 (SA) Objective All identified in the scope (Section 2.3.2) will have: specific training needs identified based on the level of risk to the individual and/or their role and/or legislative requirements; and a training plan which is monitored at regular intervals; to ensure that have the necessary skills, knowledge and qualifications (where required) to conduct their activities safely and meet the requirements of the WHS legislation Scope This process applies to: Process: Adelaide Unicare (full time, part-time and casuals); Any person where the Chief Executive Officer requires they be included on the TNA. (e.g. Doctors and/or Health Professionals on contract) Please note: This document provides information on the planning process. Requirements for the implementation of training are covered in a separate document of the policy process under WHS&W Training. Person Responsible Chief Executive Officer Chief Executive Officer and Practice Managers. Actions Allocate appropriate resources to meet the training needs of and legislative requirements. At the commencement of each year determine the generic and individual training needs of Adelaide Unicare based on: Legislative requirements; Incident/injury trends; External trends; and Surveys, feedback from stakeholders (e.g. WHS&W Committees); and Activities identified on the Hazard Register. (See Appendix A for an example and Appendix B for required training under the Legislation.) Record the name of the training on the TNA template. (Note, you can add/amend the TNA template to include as many training courses as you require.); Identify who requires the training and list their names in a logical order (e.g. list alphabetically; or by position; or by workgroup on the TNA template: and Authorised by Chief Executive Officer Review Date: 6 th November 2018 Page 1 of 11

2 WORK HEALTH, SAFETY AND WELLBEING (WHS&W) Process: Person Responsible Chief Executive Officer and Practice Managers. (Continued) Actions Determine how often the training is required. (This will be based on the level of risk, the role, legislative and/or Adelaide Unicare s requirements) and shade the boxes in accordance with the relevant frequency legend on the TNA template. Where a licence or statement of attainment/competency is required, then the operator must be able to demonstrate their training is current and provide their /Supervisor with evidence (e.g. a photocopy of their record). The TNA now outlines the annual training plan for each individual. Develop an annual training plan (program) and course material where relevant. (Note contact Adelaide Unicare of Adelaide Risk and Compliance Manager if required.) Display the WHS&W training plan (program) on the WHS&W OneDrive (if required). Ensure individuals attend training. Progressively record when training is completed (e.g. from training attendance or when copies of statements of attainment/competency/licences are received) onto the template. Monitor each individual s progress against the TNA (e.g. at quarterly intervals). Add new to the TNA template when they commence work and identify training needs. TNA Record Retain a copy of the annual TNA record at the end of each calendar year. Submit a copy of the TNA at each WHS&W Committee meeting WHS&W Committee Review the Adelaide Unicare TNA each quarter. Discuss Corrective Action required in consultation with the relevant s where issues have been identified (e.g. where training is not meeting scheduled time-frames, or additional training sessions are required.) Ensure TNA summaries are filed with committee minutes. (Including the final TNA for a calendar year.) Consult with the Chief Executive Officer where resource issues have been identified. Authorised by Chief Executive Officer Review Date: 6 th November 2018 Page 2 of 11

3 WORK HEALTH, SAFETY AND WELLBEING (WHS&W) Performance Measures The following performance measures listed below are to be used to assist in identifying areas of success and/or where corrective action is required to meet the objectives of this process. The level of compliance will be determined during the internal audit process. Measures/Target Objective Evidence Accountable Person(s) Adelaide Unicare has developed an annual training plan as determined by the training needs. TNA document. Chief Executive Officer s The Training Plan is endorsed by the WHS&W Committee each year The WHS&W Training Plan is available on the Adelaide Unicare OneDrive A training needs analysis has been conducted for all during their probation period and annually thereafter Staff are attending training identified on the Training Needs Analysis in the specified timeframes. Minutes of the WHS&W Committee WHS&W OneDrive. Name appears on the TNA Individual training needs are identified in accordance with their role. Frequency of training is recorded against each individual (as applicable). The date of training is recorded on the TNA. Chief Executive Officer Chief Executive Officer Chief Executive Officer s s Staff Process review This process will be reviewed in consultation with (or their representative) each 3 years unless a change to the Commonwealth, State and any other relevant legislation or ReturnToWorkSA Code of Conduct for Selfinsured Employers has been identified and the process requires amendment to achieve compliance. Endorsed by (Digital signature attached with CEO approval) CEO (Responsible Officer) Authorised by Chief Executive Officer Review Date: 6 th November 2018 Page 3 of 11

4 WORK HEALTH, SAFETY AND WELLBEING (WHS&W) Appendix A (Example only) LOCATION: ADELAIDE UNICARE PRACTICE XXXXX] TRAINING NEEDS ANALYSIS [20XX] This template is recommended where there is a large number of personnel. It is suggested that you divide your Practice into work-groups and appoint a Manager/Supervisor/Team Leader to be responsible for the of the TNA. LEGEND Essential (Day 1-5) Mandatory and date carried forward each year Essential within first 6 months of this year this year within a 2 yr period within a 3 yr period To attend training with a 5 yr period Training recommended (not mandated Not applicable Training Courses WORKGROUP 1 [Practice Manager] A B C Commencement Date 20/7/09 2/4/09 1/1/06 5/8/07 6/2/12 3/3/09 5/7/90 2/2/98 1/10/09 5/2/08 2/2/03 Local Induction 6/8/09 10/4/09 1/1/06 5/8/07 3/3/09 1/10/09 2/2/03 WHS&W for s and Supervisors Hazard Management Chemical Safety Workplace Inspections Manual Handling 4/3/11 4/3/11 Chief Warden Warden (Level 1) Warden (Level 2) Patient Aggression 6/2/12 6/2/12 D E F G H I Please refer to Appendix C if you require a blank version of this template. The blank template will need to be populated according to your Practice s needs and the Legislative requirements as outlined in Appendix B. Authorised by Chief Executive Officer Review Date: 6 th November 2018 Page 4 of 11

5 APPENDIX B (Page 1 of 3) WORK HEALTH AND SAFETY TRAINING GUIDELINE Work Health and Safety Legislative requirements and/or Adelaide Unicare requirements To assist Practices in the identification of training needs. Legislative/ Adelaide Unicare requirements Information, Instruction and Training [WHS Act Section 19; WHS Regs Section 39] There is a legislative requirement to ensure that information, training and instruction is provided to a worker and the training is suitable and adequate having regard to: the nature of the work carried out by the worker; and the nature of the risks associated with the work at the time the information, training or instruction is provided; and the control measures implemented. Levels of training The training to meet the above requirements is provided at 3 different levels. 1. Information, instruction and training Provides general information to participants. This type of training is suitable where no proficiency, qualification or licence is required. 2. Proficiency based training Provides a higher level of instruction skill and/or risk associated with the activity. It will generally have a practical component to enable the trainee to observe the process from beginning to end, and then demonstrate back to their trainer/assessor that they are proficient/skilled to undertake the task or operate the equipment without supervision. 3. Competency based training (i.e. Statement of Attainment or licence) This type of training is required where the operator must attend formal training by an authorised or Nationally Recognised Training Organisation who will provide them with a statement of attainment, qualification or licence following successful completion of the training. Examples may include: first aid training, forklift training, work associated with rigging, cranes, hoists, confined space entry, scaffolding, dogging, work at height, operation of load-shifting equipment, firearms, electrical, asbestos removal, licence to use or handle a radioactive substance. At each level, some training is mandated by WHS legislation and/or Adelaide Unicare (i.e. indicated as red) and the others are optional based on the level of risk to the individual and/or their role (i.e. indicated as blue). It is the responsibility for Manager/Supervisors to identify what training workers will need and ensure this is reflected on the Practices TNA. This may be completed in consultation with the Practice s Health and Safety Officer or person nominated by the Practice to maintain the TNA. Legend : Quick reference guide Mandated training Optional Supervisor/ decides 1 Information, instruction and training Provides general information to participants. This type of training is suitable where no proficiency, qualification or licence is required. 1.1 Induction [WHS Act Section 19] The provision of any information, training, instruction or supervision that is necessary to protect all persons from risks to their health and safety arising from work carried out as part of the conduct of the business or undertaking. Ensure that an employee receives proper information, instruction and training before the worker undertakes the task in accordance with the WHS&W Induction chapter. Frequency of Training : Local induction program required within time-frame specified by the Supervisor/ taking into account the hazards in the area of work. This time-frame must be recorded on the Practice TNA. WHS&W induction required within first 6 months from commencement as part of probation. Record Local induction record Responsibility for is required to track that induction is completed and record the date on the Practice TNA. Authorised by Chief Executive Officer Review Date: 6 th November 2018 Page 5 of 11

6 HEALTH AND SAFETY TRAINING GUIDELINE Legend : Quick reference guide Mandated training Optional Supervisor/ decides Ref Legislative/Adelaide Unicare requirements Record Responsibility for 1 Information, instruction and training (Continued) Provides general information to participants. 1.2 Emergency Facilities and Procedures [WHS Regulations Section 43] WHS&W Policy process chapter, Emergency Management Ensure that information, training and instruction are provided to relevant workers on the implementation of Adelaide Unicare emergency procedures and plan. This includes response to an emergency, evacuation procedures, effective communication between those co-ordinating the emergency response and all persons at the workplace. (e.g. Chief Warden (and their Deputy where applicable), Wardens) As required by the WHS&W Policy process chapter. 1.3 Emergency Facilities and Procedures [WHS Regulations Section 43] Emergency Evacuation Exercise As required by the WHS&W Policy process chapter, Emergency Management Determined by the WHS&W Committee. 1.4 Hazardous manual tasks [WHS Regs Section 60] Ensure required to perform manual handling tasks receive appropriate training in safe manual handling techniques, corrective use or application of any mechanical aids, PPE or team lifting procedures. Chief Wardens Statement of Attainment provided by Chubb Training Group; Wardens training attendance record attendance record attendance record track Emergency Evacuation Exercise on the TNA and manage Determined by Supervisor and/or, based on the risk assessment. 1.5 Personal Protection [WHS Regs Section 44] Ensure a person who must use or wear equipment or clothing under the regulation receives proper training and instruction in the use, wearing, storage and maintenance of the equipment or clothing. This may be covered off during induction but you would need to be able to demonstrate that this is the case on the induction template. Please note - Where the operator is required to wear air supplied respiratory equipment it is recommended that proficiency/competency based training is provided on the Selection, Use and Maintenance of respiratory protective devices. Frequency of training: Determined by the Supervisor/, based on the risk assessment. 1.6 Preventing and Responding to Workplace Bullying Training for Bullying Contact Officers Frequency of training: Once off training on commencement. 1.7 Permit/Permission to Work Training WHS&W Policy process chapter - Contractor Safety Management 1.8 Contractor Safety Management WHS&W Policy process chapter - Contractor Safety Management Training for Contract Managers/Project Managers/Project Officers Attend the appropriate level of training on your roles and responsibilities for contractor to ensure statutory and Adelaide Unicare WHS&W Policy process obligations for contractor safety are met. Frequency or requirement for training: Determined by Supervisor/, based on the worker s role. attendance record Proficiency/ Competency record attendance record. attendance record. attendance record. HR TNA and manage Authorised by Chief Executive Officer Review Date: 6 th November 2018 Page 6 of 11

7 HEALTH AND SAFETY TRAINING GUIDELINE Legend : Quick reference guide Mandated training Optional Supervisor/ decides Ref Legislative/Adelaide Unicare requirements Record Responsibility for 1 Information, instruction and training (Continued) Provides general information to participants. 1.9 WHS&W for Health and Safety Officers (HSO) This training is optional however, will provide the HSO with information on how to perform their role. The training is provided by the Risk and Compliance Manager and includes responsibilities, the WHS&W Management System, WHS&W Policy process and WHS&W reporting requirements. Requirement for training Determined by Supervisor/. attendance record. HEALTH AND SAFETY TRAINING GUIDELINE Legend : Quick reference guide Mandated training Optional Supervisor/ decides Ref Legislative/Adelaide Unicare requirements Record Responsibility for 2 Level of Proficiency required [WHS Act Section 19, Code of Practice How to Manage Work Health and Safety Risks, December 2011 (p16)] Provides a higher level of instruction skill and/or risk associated with the activity. It will generally have a practical component to enable the trainee to observe the process from beginning to end, and then demonstrate back to their trainer/assessor that they are proficient/skilled to undertake the task or operate the equipment without supervision. 2.1 Any Practice risk assessment where a control measure requires a level of proficiency to perform the task according to the procedure. Examples may include the use of a proficiency template (e.g. against the Safe Operating Procedure), or by using a log book, or via supervised sessions until determined proficient and/or a trade qualification is obtained. Proficiency record Determined by the Supervisor/, based on the risk assessment. 2.2 Hazardous Chemicals [WHS Regs Section 363] Any person who operates, tests, maintains or decommissions a system that involves hazardous chemicals or uses Hazardous Chemicals. Refer to the WHS Regulations Section 328 for a list of chemicals defined as hazardous. Determined by the Supervisor/, based on the risk assessment. 2.4 Asbestos [WHS Regs Section 434] Training in relation to naturally occurring asbestos A person conducting a business or undertaking must ensure that the training required under WHS Regulations Section 445 includes training in the hazards and risks associated with naturally occurring asbestos for workers who carry out work where naturally occurring asbestos is likely to be found. No asbestos removal work is to be undertaken by workers unless a licence has been issued by the Director (as defined under the WHS Regulations). If you are working with or/removing samples in order to determine whether asbestos is present then approval must be obtained by the CEO. Proficiency record Licence only for Asbestos removal Authorised by Chief Executive Officer Review Date: 6 th November 2018 Page 7 of 11

8 HEALTH AND SAFETY TRAINING GUIDELINE Legend : Quick reference guide Mandated training Optional Supervisor/ decides Ref Legislative/Adelaide Unicare requirements Record Responsibility for 3 Certificate of Competency or Qualification or Licence This type of training is required where the operator must attend formal training by an authorised or Nationally Recognised Training Organisation (RTO) who will provide them with a statement of attainment, qualification or licence following successful completion of the training. 3.1 First Aid [WHS Regs Section 42] Code of Practice First Aid in the Workplace, July 2012 Each Practice is to ensure an adequate number of workers are trained to administer first aid at the workplace. Apply First Aid (HLTFA311A) - formally senior First Aid Provides competencies required to recognise and respond to common life-threatening injuries or illnesses, including life-support using cardiopulmonary resuscitation (CPR) and to manage the casualty and incident until the arrival of medical or other assistance. In low risk workplaces, first aiders are sufficiently trained if they can perform CPR and treat minor illnesses and injuries. Apply advanced first aid Provides additional competencies required to apply advanced first aid procedures. This type of training is suitable for some high risk workplaces. Provide First Aid in Remote Situations Provides the competencies required to administer first aid in a remote and/or isolated situation, including preparing for aero-medical evacuation. This type of training is suitable for high risk workplaces that are likely to have a major delay in accessing emergency services. Manage first aid in the workplace (Occupational First Aid) Provides competencies required to apply advanced first aid procedures and to manage a first aid room. Formal training required by a RTO and a Statement of Attainment provided for all First Aid training listed. Frequency of Training for all courses: Each 3 years. Additional Training for First Aiders Practices should consider if first aiders should attend additional training to refresh their first aid knowledge and skills e.g. refresher training in CPR annually if the workplace exposes workers to high risk hazards that could result in serious injury/illness, if the location of the workplace creates an additional risk and a healthcare facility is not within 20 minutes or if there have been specific situations at the workplace where first aiders may need additional information/training. U Determined by the Supervisor/, based on the risk assessment. (Note An attendance record is acceptable if the update is a scenario based exercise, practice session or information is addressing a specific situation which has been identified.) Statement of Attainment or an attendance record Authorised by Chief Executive Officer Review Date: 6 th November 2018 Page 8 of 11

9 HEALTH AND SAFETY TRAINING GUIDELINE Legend : Quick reference guide Mandated training Optional Supervisor/ decides Ref Legislative/Adelaide Unicare requirements Record Responsibility for 3 Certificate of Competency or Qualification or Licence (Continued ) This type of training is required where the operator must attend formal training by an authorised or Nationally Recognised Training Organisation (RTO) who will provide them with a statement of attainment, qualification or licence following successful completion of the training. 3.2 Health and Safety Representative [WHS Regulations Section 21] Adelaide Unicare is required to arrange training with a recognised training organisation within 3 months of a request being received by a HSR. The Practice is required to pay the course fees and any other reasonable costs associated with the training. Training: During the: first year of the health and safety representative s term of office 5 days second year of the health and safety representative s term of office 3 days third year of the health and safety representative s term of office 2 days. 3.3 High risk work [WHS Act, Section 43, WHS Regulations Section 81, WHS Regulations Schedule 3 and 4] A licence is required for the following: Boom type elevating work platform Scaffolding work Dogging and rigging work (e.g. work associated with hoists, cranes, conveyors, dredges, excavators) Crane and hoist operation (e.g. tower crane, bridge and gantry crane, vehicle loading crane, personnel and materials hoists, boom-type elevating work platform) Reach stacker Forklift operation (truck) Pressure equipment operation (e.g. boiler, turbine operation) Exception under WHS Regulations Section 82 A person who carries out high risk work is not required to be licensed: if the work is carried out under the supervision of a person who is licensed to carry out the high risk work; if the work involves plant and the work is carried out at a workplace solely for the purpose of the manufacture, testing, trialling, installation, commissioning, maintenance, servicing, repair, alteration, demolition or disposal of the plant at the workplace or moving the plant while unloaded within the workplace; and the plant is operated or used without a load except when standard weight loads with predetermined fixed points are used for calibration of the plant. If work is limited to setting up or dismantling a crane or hoist and the person carrying out the work holds a licence in relation to rigging, which qualifies the person to carry out the work. If your Practice conducts any of the high risk activities listed above, please review the specific requirements of this Regulation as there may be additional information which relates to your activities which have not been provided here. Formal training required by a recognised training authority. Certificate of Attendance issued (Contact Risk and Compliance Manager or refer to the WHS&W Training Plan for further information.) Licence to operate provided by a RTO. Frequency of training Licences must be renewed every 5 years unless a specific frequency is mandated under the legislation. 3.4 Radiation [Radiation Protection and Control Act 1982 Section 31] A person must not: operate ionising radiation apparatus of a prescribed class; be in possession of a radiation source unless the person holds a licence or temporary licence under this section. Licence track training/licences and on the Practice training evidence record. Authorised by Chief Executive Officer Review Date: 6 th November 2018 Page 9 of 11

10 HEALTH AND SAFETY TRAINING GUIDELINE Legend : Quick reference guide Mandated training Optional Supervisor/ decides 3 Certificate of Competency or Qualification or Licence (Continued ) This type of training is required where the operator must attend formal training by an authorised or Nationally Recognised Training Organisation (RTO) who will provide them with a statement of attainment, qualification or licence following successful completion of the training. 3.5 Injury Management - Rehabilitation Co-ordinator [Workers Rehabilitation and Compensation Act 28(d)] To co-ordinate the rehabilitation of injured/ill workers on behalf of Adelaide Unicare (if applicable). Frequency of training: As directed by ReturnToWorkSA Rehab and Return to Work Coordinator Training Advanced (3 days) Initially one-off 3.7 Construction work [WHS Regs Section 317] A person conducting a business or undertaking must not direct or allow a worker to carry out construction work unless (a) the worker has successfully completed general construction induction training; and (b) if the worker completed the training more than 2 years previously the worker has carried out construction work in the preceding 2 years. For contractors: See Contractor Management chapter of the WHS&W Policy process for the definition of Construction work. 3.8 Confined Space [WHS Reg Sections 66 76] Code of Practice - Confined Space February Ensure relevant information, training and instruction is provided to each worker on: the nature of all hazards relating to a confined space; the need for, and the appropriate use or control measures to control risks associated with those hazards; the selection, fit, use, wearing, testing, storage and maintenance of any personal protective equipment; the contents of any confined space entry permit that may be issued in relation to work carried out by the worker in a confined space; and emergency procedures. Note: A risk assessment is to be conducted by a competent person. A confined space entry permit must be completed by a competent person. An acknowledgement that work in the confined space has been completed and that all persons have left the confined space must be completed by a competent person. Frequency of training: Re-training or refresher training should be provided as appropriate for a particular workplace. The frequency of this training should depend on how often workers are required to carry out tasks associated with entry to or work in confined spaces. Statement of attainment (if applicable). General construction induction training certification issued to the applicant; or A written declaration by the person who provided the general construction induction training on behalf of the relevant RTO that the applicant has successfully completed general construction induction training. Training session provided by a Recognised Training Organisation. A Certificate of Competency issued. Risk and Compliance track training on TNA and manage (if applicable). Authorised by Chief Executive Officer Review Date: 6 th November 2018 Page 10 of 11

11 WORK HEALTH, SAFETY AND WELLBEING (WHS&W) TRAINING NEEDS ANALYSIS [Insert year] Training Needs Analysis (Template B) PRACTICE: [INSERT NAME OF PRACTICE] LEGEND Essential (Day 1-5) Mandatory and date carried forward each year Essential within first 6 months of this year this year within a 2 yr period within a 3 yr period To attend training with a 5 yr period Training recommended (not mandated Not applicable List the name of the training courses [] Commencement Date Local Induction [Insert name of course] [Insert name of course] Authorised by Chief Executive Officer Review Date: 6 th November 2018 Page 11 of 11