Benefits and Services

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1 13 Benefits and Services 13-1

2 Learning Objectives 1. Name and define each of the main pay for time not worked benefits. 2. Describe each of the main insurance benefits. 3. Discuss the main retirement benefits. 4. Outline the main employees services benefits. 5. Explain the main flexible benefit programs. 13-2

3 Introduction: The Benefits Picture Today Policy Issues o What o Who o New employees o Money o Communication 13-3

4 Name and define each of the main pay for time not worked benefits. 13-4

5 Pay for Time Not Worked Unemployment insurance Vacations and holidays o Legal aspects o Sick leave o Cost-reduction tactics Tracking sick leave 13-5

6 IMPROVING PERFORMANCE: HR as a Profit Center Sick leave often gets out of control because it s not measured After a new plan employees could swap work shifts, and had a guaranteed leave day By 2010, the sickness absence rate was down and productivity was up, for multiyear savings of about $48 million 13-6

7 Pay for Time Not Worked Parental leave and the Family and Medical Leave Act (FMLA) o FMLA guidelines Severance pay o Guidelines Supplemental unemployment benefits 13-7

8 Unemployment insurance Supplemental unemployment benefits Vacations and holidays Tracking FMLA Severance Review 13-8

9 Describe each of the main insurance benefits. 13-9

10 Insurance Benefits (1) Workers compensation o Determining benefits o Controlling costs Hospitalization, health, and disability insurance o Coverage o HMOs o PPOs 13-10

11 Insurance Benefits (2) Mental health benefits The legal side of health benefits o Patient Protection and Affordable Care Act of 2010 o COBRA o Other laws 13-11

12 Trends in Employer Health Care Cost Control Communication and empowerment Wellness programs Claim audits Limited plans Outsourcing Other cost-control options 13-12

13 IMPROVING PERFORMANCE: HR as a Profit Center Rent A Center was looking for a way to get its 12,000 employees medical advice and reduce health plan costs. o The company signed an agreement with Teladoc, Inc. o Doctors provide medical consultations over the phone

14 Insurance Benefits (3) Long-term care Life insurance Benefits for parttime and contingent workers 13-14

15 IMPROVING PERFORMANCE: HR Practices Around the Globe With employees in several countries licensing issues prevent the employer from using one company Using locally licensed insurance carriers in each country for medical and other insurance increases costs Global employers can use an insurance pool 13-15

16 Workers compensation Insurance programs Legal issues Trends Long-term care Review Part-time and contingent workers 13-16

17 Discuss the main retirement benefits

18 Retirement Benefits Social security Pension plans o 401(k) plans o Other defined contribution plans o Cash balance plans Pension planning and the law o PBGC o Membership requirements o Vesting 13-18

19 Retirement Benefits Pensions and early retirement o BENELOGIC o Benefits web sites 13-19

20 Review Social security Pension plans Pension planning and the law Early retirement 13-20

21 Outline the main employees services benefits

22 Personal Services and Family-Friendly Benefits Personal services Employee Assistance Programs (EAP) Family-friendly (work life) benefits o Subsidized child care o Sick child benefits o Elder care o The bottom line 13-22

23 Other Personal Services Benefits Educational subsidies Domestic partner benefits Executive perquisites 13-23

24 Personal services EAPs Review Family-friendly benefits Educational subsidies Domestic partner benefits Executive perquisites 13-24

25 Explain the main flexible benefit programs

26 Flexible Benefits Programs The cafeteria approach o Types of plans Benefits and employee leasing 13-26

27 Flexible Benefits Programs Flexible work schedules o Flextime o Compressed workweeks o Effectiveness o Workplace flexibility o Other flexible work arrangements 13-27

28 IMPROVING PERFORMANCE: HR Tools for Line Managers and Entrepreneurs Employee leasing firms assume the HR chores Employees are transferred to the leasing firm s payroll The leasing firm becomes the legal employer and handles recruiting, hiring (with client firms supervisors approvals) and taxes 13-28

29 IMPROVING PERFORMANCE: HR Practices Around the Globe Three-fourths of the workers work from home part of the week o No dedicated desks Productivity has increased 20% Employee turnover dropped from 7% in 2009 to virtually nonexistent in

30 Review Flexible benefits programs The cafeteria approach Benefits and employee leasing Flexible work schedules 13-30

31 Translating Strategy into HR Policies and Practices Because employers typically make benefits available to all employees, they may not have the motivational effects of incentive plans. Given this, list five employee behaviors you believe Hotel Paris could try to improve through an enhanced benefits plan, and explain why you chose them

32 Hotel Paris Strategy Chapter

33 13-33