Building the FM Future (while traversing the FM Obstacle Course)

Transcription

1 IFMA Seattle - Conference Building the FM Future (while traversing the FM Obstacle Course) Jon E. Martens, FMP, SFP, CFM, CFMJ, IFMA Fellow President, JEMCOR, LLC Impacting Social Consciousness 1

2 A short poll WHO ARE YOU Where are you in your career? How many of you started in FM? See FM as a career path? Organizational impact? Have one? Secure about longevity in your job? What are you doing to improve your value? 2

3 What are you working on? Big fires or small fires? How many s a day do you get? (did you know there is a 30 min response expectation?) Finding yourself in predicaments? Such as getting caught up in right sizing and reorganizations? Leveraging your leadership skills as technical and customer services continue to be outsourced. Overloaded? (working HPW?) Your mind unlike a storage device in a computer is FULL, you can not multi task effectively - trouble thinking strategically and tactically simultaneously? 3

4 Currently going on now more snow Bed bugs in facilities Praying in corridors (globalization effect) Cultural issues noise in the cafeteria Personnel issues paper towel complaints Elements of societal shifts; Social media unprecedented transparency Cultural Religious Nationality Ethnicity 4

5 The FM Highway REQUESTS FM Box PROBLEMS

6 FM today A problem or request arises Clients

7 FM What does the FM do? Service Provider Clients

8 FM Now things are beginning to happen! Service Provider Clients

9 FM The FM is doing his/her job! Service Provider Clients

10 FM REALITY Service Provider Clients

11 FM Middle Man This isn t facility management It s facility administration Service Provider Clients

12 FM Service Provider Clients

13 So how is your day really going? 13

14 We are working ourselves out of a job by working inside the box. -Jon Martens FM Service Provider Clients This is a model that will result in the extinction of FM

15 What if I refuse to change? C-Suite Those outside consultants really know about FM!!! They are credible and we believe their advice!!! If the C-Suite has to go outside you have lost your value. KPIs, Efficiency, Customer Satisfaction, Metrics, Cost Avoidance, Reporting, Enterprise- Wide Support, etc,, etc Clients Outsourcing SMEs

16 Change FM Adds Value & Reduces Cost SME Clients

17 C-Suite Put the C in CFM Education Legal, Real Estate, Finance FM Relationships HR, Procurement, Finance, etc Strategic FM Administrative FM

18 What if I refuse to change? FM Service Provider Clients

19 FM

20 Contrasting Approaches Administrative Strategic Reactive Proactive Rigid Flexibility Control/Micro-Management Systems Granular Surface to 50K ft. Perspective Communicates Cost Communicates Value Internally Focused Organization Focused We ve always done it this way Innovation, Critical Thinking Org Chart Driven Solution Driven Stay where rubber meets road Builds new roads Focus on contract administration Strategic management FEAR / Burn Up / Burn Out Fun, Relationships, Support Administration of department Leadership in the organization

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24 A vision for you the office industry Opportunities The Future of office space What is the next big thing? IFMA HQ an example of a facility that can go towards a 7/24 facility. Smaller Common files, no assigned stations. Telecommuting with metrics. Mobile (e.g. - courts) Less m/d/c/ Risk issues if no change From 8 to 5 to (3-12 and 12-9) Sublease existing-use space (offices, cafeteria, shipping/receiving, filing, financial payroll, HR, etc.) NO MORE M/D/C/ (Dr. Dean Kashawagi) - Facilitating and supporting space rather than controlling it. 24

25 Why Social Consciousness? It is the right thing to do (responsible). Community (Data) Disabled 2/5 in US The number 22 Think global act local (how much are you doing with your local community?) Fiscal responsibility Your organization impacted local community/economy impacted jobs in the right place/location National impact INDIVIDUAL IMPACT! 25

26 Compare then to now 26

27 Compare then to now 27

28 The RIGHT THING TO DO What Can We Do We can: Generate Develop ID Contributions (Sales/Revenue) (New Markets) (Resources/$) With: Non-Profits Disabled Organizations Disabled Veterans Organizations Socially Conscious Companies

29 Who Are We? The JEMCOR Companies Dedicated to Impacting Social Consciousness Why- What s the Benefit? How About YOU? Your Organization? Your Partners? Your Community? "The world we have created is a product of our thinking. It cannot be changed without changing our thinking." Albert Einstein

30 Change & Sustainability Yesterday Today Tomorrow?

31 Who We Are? The JEMCOR Companies Dedicated to Impacting Social Consciousness Why- What s the Benefit? Corporate Engagement Institutional- Correctional Facilities Disabled Organizations Disabled Veteran Design Veteran Fire Protection Services

32 Who We Are? The JEMCOR Companies Dedicated to Impacting Social Consciousness Why- What s the Benefit? Corporate Engagement Institutional- Correctional Facilities Disabled Organizations Disabled Veteran Design Veteran Fire Protection Services Training Personal Growth Partners and Affiliates Non Profit Consulting Check This Out

33 JEMCOR Dedicated to Impacting Social Consciousness Cost Organization Revenue Vision & Goals

34 JEMCOR Dedicated to Impacting Social Consciousness Can You Change? Will It Have A Positive Impact On: You? Your Organization? Your Partners? Your Community? YES IT WILL!

35 Thank You!! Questions???? Jon E. Martens, FMP, SFP, CFM, CFMJ, IFMA Fellow President, JEMCOR, LLC Impacting Social Consciousness 35