Note: appendix may include further responsibilities or experience necessary for the particular role.

Transcription

1 Job title Job family Project Manager Project Management Proposed band D Job purpose To collaborate with a business or product owner to deliver a project, or many projects; deliver expected outcomes and meet stakeholder expectations within the brief and constraints of time, cost, scope and quality; and to use appropriate approaches and techniques for the project and domain. At the BBC, project management applies in different domains e.g. IT, digital, construction, business process, broadcast engineering. Projects may stand alone, or be part of a programme, and/or a product lifecycle. Note: appendix may include further responsibilities or experience necessary for the particular role. Key responsibilities and accountabilities Manage one or more projects or a sequence of projects or lead a workstream within a programme. Responsible for project delivery and selecting suitable frameworks and techniques (e.g. iterative and incremental, or sequential). Typical indicators at this level are: A repeatable project approach, delivering a specific capability, outcome or target; A project or series of projects approx months in duration; Financial or staff to a budget of < 2m, and a staffing level of 6+ (including third parties). Approach and planning Work with business or product owner and stakeholders to agree the project objectives. Agree with the owner the options and appropriate approach for delivery. Ensure shared clarity of scope, good estimating, solution development and management of risk. Produce and manage day-to-day progress against a detailed plan (e.g. Project Management Plan 1 ) and schedule/roadmap. Make effective use of lessons learnt to deliver efficiently. Mobilise a project team and establish the organisation structure Plan timely reviews / retrospectives and put in place the lessons. Delivery Manage the project within agreed scope, time, cost and quality constraints. Identify, track and manage progress, risks, issues, assumptions, dependencies, interdependencies and changes. Make effective use of reporting, communication and escalation (when outside agreed constraints). Manage people (including third parties) and other resources. Ensure all expenditure (or activity) is accounted for and reconciled to budget/plan. Provide forecast to complete or value returned to inform decision making. Ensure adherence to relevant BBC policies and standards. Including project management, health and safety, financial, legal, technology and other compliance requirements. 1 BBC terminology - comparable to a detailed Project Initiation Document (PID) Page 1 of 7

2 Approvals, Governance and Benefits Contribute to and produce the relevant documentation (e.g. Business Case, PMP) to secure investment (if required) or resource allocation. Conduct timely oversight forums (e.g. project board, product direction group). Provide management information to senior stakeholders, and other relevant governance forums. Where required, put in place benefits realisation plan, and transition to responsible business owners. Stakeholders, Change, and Communication Work with stakeholders to agree scope, critical success factors, deliverables, outcomes and benefits. Ensure understanding of the impact of any trade-offs and decisions by relevant stakeholders. Plan and manage stakeholder communication to achieve engagement. Build collaborative relationships with stakeholders, fostering innovation, effective working and address issues. Plan and complete change management activities (e.g. training, communications) to ensure business adoption. Knowledge, skills, training and experience Essential Experience managing projects/workstreams to successful outcomes. Experience in leading teams, problem solving, progress monitoring, managing risk and budget or resource. Working knowledge of the project lifecycle including selection of appropriate methodologies and techniques for delivery. Understanding of the drivers of success and sources of risk for the project domain. Self-starting with ability to empower teams and colleagues to focus on achieving goals. Excellent communication (verbal, written, listening), social and influencing skills. Ability to bridge domain specialism and business through user-friendly language. Able to manage difficult stakeholders and deliver in ambiguous, fast-changing and complex environments. Knowledge of relevant legislation and procedures for the domain. For example: procurement, contract management, environment, and health and safety. Demonstrable professional development with a recognised project management qualification or equal experience (e.g. PRINCE2, APMP, Agile certification). Microsoft Office software skills and experience using data to make it meaningful for different audiences. Experience of project management and collaboration tools (e.g. MS project, JIRA, Register) Desirable Excels at delivery in a fast-changing, diverse and complicated environment. Understands organisational transformation challenges and how to operate in this context. Has managed at least three projects with a budget of c 50k+ and staffing of three or more people. Knowledge of the BBC and/or media sector. Understanding of traditional and new technologies used in broadcast or digital media environments. Page 2 of 7

3 Other information For Reward team use only Job Code Definition: Content / Content Support / Support This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Page 3 of 7

4 Appendix Division Reports to (title) Location base Organisation structure Design & Engineering, Corporate, Commercial, & Studios Senior Project Manager London This roles applies to A, B and C type projects BBC Design & Engineering Production Management Applications is responsible for the strategy and delivery of a wide range of projects assisting with the management of television production within the BBC including: Initial feasibility, solution design, and business justification; Advising on the implementation of strategy and identification of technical options within Production areas; Delivery and rollout of hardware and software systems, and associated business change in Production areas. We work closely with a variety of stakeholders and suppliers both internal and external - to ensure that the BBC s investment benefits are realised through the delivery of a variety of projects and programmes. Our projects cover a wide range of activities in the area of Production Management including production tools such as the EastEnders Continuity Database, Scriptwriter, Resource Management applications, Event Scheduling applications, BBC Pitch and local Production Databases. The Project Manager function plays a key role within the project processes at the BBC. As a PM you will manage projects to deliver and enable business change across the organisation. You will be expected to actively build and sustain key stakeholder relationships across the BBC. You will control and report on project deliverables, progress against milestones, budget, resources, risk and issues. Additional job specific responsibilities and accountabilities This role is part of a team implementing Project Management solutions within the BBC. The ideal candidate will also have: Proven experience with planning, monitoring and reporting on the delivery of benefits Experience of supplier management Experience of working with a variety of stakeholders at different levels across the business to ensure business needs are met by the solution and managing stakeholder expectations Expertise in managing projects using modern web technologies, and of working with teams using Agile methodologies Proven experience of management of alterations to project / programme scope, budget or Page 4 of 7

5 time through change control Good understanding of project financial management, ideally through direct experience of an enterprise level financial control system such as SAP Ability to work flexibly and across organisational boundaries A flexible approach to working hours and the ability to travel. Experience of working on multiple projects simultaneously Strong decision-making ability and ability to identify practical trade off options Experience managing technology projects/workstreams to successful outcomes This role will specifically include such responsibilities as: Putting in place a detailed plan for the analysis, development and testing of any solution, liaising with internal and external resources. Managing relationships, including liaising with business change colleagues to ensure they have information required for successful business change and training of any solution. Maintaining a detailed project plan for the work Managing the performance of an internal or external supplier and liaising with relevant colleagues to ensure successful delivery to meet BBC policies Overview of testing before go live Managing the costs and reporting on progress Managing the risks of a project and ensure the project benefits are planning, monitored and agreed Manage handover to business as usual functions in accordance with agreed change and release management processes Deliver documentation to enable set up, support and operation of the completed systems The following competencies (behaviours and characteristics) have been identified as key to success in the job. Successful candidates are expected to demonstrate these competencies. Planning & Organising Able to juggle priorities and can concentrate on several areas of work at one time. Is able to think ahead in order to establish an efficient and appropriate course of action for self and others. Prioritises and plans project / programmes taking into account the degree of uncertainty, resource availability and inter project dependencies to ensure delivering within the time, cost and quality constraints. Leadership Demonstrates the ability to make things happen and is focused on the project / programme delivery. Builds a climate of trust with project or programme teams and all other stakeholders. Page 5 of 7

6 Ensures inter-project issues, conflicts and dependencies are fully identified and appropriately resolved, escalating where required Collaborative working & Managing Relationships Experience of developing successful working relationships with a wide range of individuals and organisations, including contact at a senior / executive level. Recognises the importance of sharing and disseminating information and contacts. Takes care and time to maintain and develop existing relationships. Is aware of, and shows understanding and respect for, other people s needs and actions. Values individual differences. Actively provides opportunities for others to participate in group situations. Has an ability to establish rapport quickly and effectively with new clients/ people. Resilience High levels of self-motivation, with the ability to work on own initiative. Demonstrates an approach to work that is characterised by commitment, motivation and enthusiasm. Maintains personal effectiveness by managing own emotions in the face of pressure, set backs or when dealing with provocative situations. Flexibility and adaptability A willingness to be flexible in meeting the challenge of working across a diverse range of delivery teams. To manage uncertainty and adapt the programme, portfolio or project where required. Communication The ability to get messages clearly understood by adopting a range of styles, tools and techniques appropriate to the audience and the nature of the information. Makes communication timely and regular. Checks for understanding. Listens, encourages discussion and two-way communication. Influencing, Persuading and Negotiating skills Proven negotiation skills. Ability to present sound and well-reasoned arguments to convince others. Demonstrates the ability to draw from a range of influencing strategies to persuade people to achieve agreement or behavioural change. Listens to other points of view to gain understanding. Strategic Thinking Demonstrates a good understanding of the strategic vision of the BBC and can correlate why the project / programme is required with the BBC strategic direction. Keeps up-to-date with developments in the outside world and considers challenges in the wider context. Approval Manager Vikki Biram, Senior Project Manager HR Business Partner Kate Horton Page 6 of 7

7 Date Page 7 of 7