Role Description Building Maintenance Coordinator

Transcription

1 Role Description Building Maintenance Coordinator Cluster Trade & Investment Agency Australian Museum Division/Branch/Unit Corporate Resources/Building & Security Services Location Sydney CBD Classification/Grade/Band Clerk, Grade 7/8 Kind of Employment Temporary Role Number ANZSCO Code PCAT Code Date of Approval 14 May 2015 Agency Website Agency overview The Australian Museum is a State Government agency which operates within the NSW Department of Trade and Investment. The Australian Museum provides access, engagement and scientific research to increase our understanding of natural history and culture, particularly of the Australasian region. The Australian Museum holds 18.5 million objects of biological, geological and cultural collections and develops programs, exhibitions and activities onsite, online and offsite. The Australian Museum s mission is to inspire exploration, understanding and care for our world and it was founded in 1827 as the first museum in Australia. Primary purpose of the role The Building Maintenance Coordinator is responsible for assisting in the effective management of the Museum's built assets and major plant. In addition, the position ensures the effective day to day management of the Museum s cleaning contract. Key accountabilities Supervise cleaning contract to ensure cleaning services are delivered as contracted. Undertake accommodation refurbishments and relocations as required Administer allocated contracts associated with Building Services and Security functions Monitor all contractors to ensure compliance with work safety requirements Monitor all plant and equipment to ensure effective operation Responsible for the daily oversight of the Building Management System (BMS) including programming of air conditioning and monitoring of alarms Programming of PABX and Voice mail system 1

2 Responsible for following, maintaining and implementing all NSW Government procurement policies and guidelines as well as following NSW Government documentation and archiving standards. Key challenges Ensuring effective supervision of multiple maintenance contractors engaged by the Museum and, in particular, the cleaning contract. Primary emphasis is on the monitoring and enforcement of Workplace Health and Safety compliance of the contractors Working with people from a broad range of disciplines and, at times, managing conflicting agendas and approaches Ensuring that procurement processes are compliant with Government policies, meet Museum specific needs, minimize risk, are cost effective and meet all probity requirements Key relationships Who Internal Why Manager Escalate issues, keep informed, advise and receive instructions Work Team Participate in meetings to share information and project programming Participate in discussions and decisions regarding the effective delivery of maintenance contracts Role dimensions Decision making The position has reasonable autonomy to undertake the day to day operation of the maintenance program to ensure the efficient and cost effective achievement of the Unit s objectives, and carries out duties as agreed with immediate manager. Reporting line Head, Building and Security Services Manager, Building Services and Operations Direct reports Nil Budget/Expenditure Nil Essential requirements 1. Experience in the operation of maintenance programs for public buildings and their associated plant. 2. Adequate knowledge and experience in order to deliver the Key Accountabilities and perform to the Focus Capabilities outlined in this Role Description 3. Appropriate tertiary qualifications or demonstrated, equivalent, relevant professional experience. Role Description Building Maintenance Coordinator 2

3 Capabilities for the role The NSW Public Sector Capability Framework applies to all NSW public sector employees. The Capability Framework is available at Capability summary Below is the full list of capabilities and the level required for this role. The capabilities in bold are the focus capabilities for this role. Refer to the next section for further information about the focus capabilities. NSW Public Sector Capability Framework Capability Group Capability Name Level Display Resilience and Courage Act with Integrity Manage Self Value Diversity Communicate Effectively Commit to Customer Service Work Collaboratively Influence and Negotiate Deliver Plan and Prioritise Think and Solve Problems Demonstrate Accountability Finance Technology Procurement and Contract Management Project Management Foundational Focus capabilities The focus capabilities for the role are the capabilities in which occupants must demonstrate immediate competence. The behavioural indicators provide examples of the types of behaviours that would be expected at that level and should be reviewed in conjunction with the role s key accountabilities. NSW Public Sector Capability Framework Personal Attributes Display Resilience and Courage Be flexible and adaptable and respond quickly when situations change Offer own opinion and raise challenging issues Listen when ideas are challenged and respond in a Role Description Building Maintenance Coordinator 3

4 NSW Public Sector Capability Framework Personal Attributes Act with Integrity Relationships Commit to Customer Service Relationships Influence and Negotiate Deliver reasonable way Work through challenges Stay calm and focused in the face of challenging situations Represent the organisation in an honest, ethical and professional way and encourage others to do so Demonstrate professionalism to support a culture of integrity within the team/unit Set an example for others to follow and identify and explain ethical issues Ensure that others understand the legislation and policy framework within which they operate Act to prevent and report misconduct, illegal and inappropriate behaviour Take responsibility for delivering high quality customerfocused services Understand customer perspectives and ensure responsiveness to their needs Identify customer service needs and implement solutions Find opportunities to co-operate with internal and external parties to improve outcomes for customers Maintain relationships with key customers in area of expertise Connect and collaborate with relevant stakeholders within the community Negotiate from an informed and credible position Lead and facilitate productive discussions with staff and stakeholders Encourage others to talk, share and debate ideas to achieve a consensus Recognise and explain the need for compromise Influence others with a fair and considered approach and sound arguments Show sensitivity and understanding in resolving conflicts and differences Manage challenging relations with internal and external stakeholders Pre-empt and minimise conflict Take responsibility for delivering on intended outcomes Make sure team/unit staff understand expected goals and acknowledge success Identify resource needs and ensure goals are achieved within budget and deadlines Identify changed priorities and ensure allocation of resources meets new business needs Ensure financial implications of changed priorities are explicit and budgeted for Use own expertise and seek others expertise to achieve work outcomes Role Description Building Maintenance Coordinator 4

5 NSW Public Sector Capability Framework Plan and Prioritise Demonstrate Accountability Understand the team/unit objectives and align operational activities accordingly Initiate, and develop team goals and plans and use feedback to inform future planning Respond proactively to changing circumstances and adjust plans and schedules when necessary Consider the implications of immediate and longer term organisational issues and how these might impact on the achievement of team/unit goals Accommodate and respond with initiative to changing priorities and operating environments Take responsibility and be accountable for own actions Understand delegations and act within authority levels Identify and follow safe work practices, and be vigilant about their application by self and others Be alert to risks that might impact the completion of an activity and escalate these when identified Use financial and other resources responsibly Role Description Building Maintenance Coordinator 5