Subject Area/Course No.: MANGT-050 Units: 3 Course Name/Title: Introduction to Management Discipline(s): Management, Business

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1 New Course OR Existing Course Author(s): Tawny Beal Subject Area/Course No.: MANGT-050 Units: 3 Course Name/Title: Introduction to Management Discipline(s): Management, Business Pre-Requisite(s): None Co-Requisite(s) None Advisories: Completion or Concurrent Enrollment in ENGL-100 or higher Catalog Description: This course presents a practical overview of supervision and management concepts, processes, theories, and techniques. It covers the role of the front-line manager in complying with human resource issues, obtaining successful employee relations and staff productivity, and contributing to the overall success to the organization. Schedule Description: Are you currently a manager or want to become one? Would you like to strengthen your managerial skills to better motivate your employees? Or, would you like to know how to make the transition into management? This course will help you learn and apply management skills to motivate and effectively lead your employees. You will also learn how to comply with state and federal labor laws. Hrs/Mode of Instruction: Lecture: _54 Scheduled Lab: HBA Lab: Composition: Activity: Total Hours 54 Credit Credit Degree Applicable (DA) Grading Pass/No Pass (P/NP) Repeatability 0 Credit Non-Degree (NDA) Letter (LR) 1 Student Choice (SC) 2 3 Last date of Assessment: SP16 Cohort #: 3 Please apply for: LMC General Education Requirement(s): Transfer to: CSU UC IGETC Area CSU GE Area C-ID Number Course is Baccalaureate Level: Yes No Form Revised Page 1 of 7

2 Signatures: Department Chair Librarian Dean (Technical Review) Curriculum Committee Chair President/Designee CCCCD Approval (Board or Chancellor's Office) STAND ALONE COURSE: YES NO Course approved by Curriculum Committee as Baccalaureate Level: YES NO LMC GE Requirement Approved by the Curriculum Committee: FOR OFFICE OF INSTRUCTION ONLY. DO NOT WRITE IN THE SECTION BELOW. Begin in Semester Catalog year 20 /20 Class Max: Dept. Code/Name: T.O.P.s Code: Crossover course 1/ 2: ESL Class: Yes / No DSPS Class: _Yes / No Coop Work Exp: Yes / No Class Code A Liberal Arts & Sciences SAM Code A Apprenticeship Remediation Level B Basic Skills B Developmental Preparatory B Advanced Occupational NBS Not Basic Skills C Adult/Secondary Basic Education C Clearly Occupational D Personal Development/Survival D Possibly Occupational E For Substantially Handicapped E* Non-Occupational F Parenting/Family Support G Community/Civic Development *Additional criteria needed H General and Cultural 1 One level below transfer I Career/Technical Education 2 Two levels below transfer J Workforce Preparation Enhanced 3 Three levels below transfer K Other non-credit enhanced Not eligible for enhanced Form Revised Page 2 of 7

3 Institutional Student Learning Outcomes: General Education SLOs: At the completion of the LMC general education program, a student will: 1. read critically and communicate effectively as a writer and speaker. 2. understand connections among disciplines and apply interdisciplinary approaches to problem solving. 3. think critically and creatively 4. consider the ethical implications inherent in knowledge, decision-making and action. 5. possess a worldview informed by diverse social, multicultural and global perspectives. None Program-Level Student Learning Outcomes (PSLOs): After completing one of the certificates or degrees, the student will: 1. Be academically prepared to obtain an entry-level position in business/management 2. Use critical thinking to research, analyze and synthesize information to solve common business/management problems. 3. Demonstrate strong oral and written skills necessary to effectively collaborate and communicate from a global perspective with diverse groups of people. 4. Apply business/management communication skills (written and/or oral) by appropriately using terminology and the business language. 5. Demonstrate knowledge of the technological skills required to succeed in the modern office and/or business/management environments. Course-Level Student Learning Outcomes (CSLOs): At the end of the Course Students will be able to: CSLO 1: Describe the role and expectations of a manager at different levels within an organization. (PSLO 2) CSLO 2: Apply effective management skills to review, motivate, guide and direct employee performance. (PSLO - 2) CSLO 3: Describe and use the methods CA businesses can use to ensure compliance with state and federal labor laws. (PSLO - 2) Assessments: Homework Class Exercises CSLO 1 X X X CSLO 2 X X X CSLO 3 X X X Tests and Final CSLO 1: Chapter Homework: Over the course of the class, students do case problems or apply critical thinking and application to real world situations. This enables them to accurately apply the roles and expectations of managers today. Example: Students will assess how best to make the transition from an operating employee to a manager. They will be required to describe the possible pitfalls and challenges associated with this transition. Class Exercises: Students will work in teams to complete small case problems that demonstrate the need to understand the roles and expectations of manager today. They compare and contrast these to historical roles and responsibilities of managers. They may incorporate examples from their current places of employment. Professor observes and evaluates each student s level of participation in the group responses. Tests and Final Test: Students are assessed periodically and at the end of the course regarding the roles and responsibilities of manager today. They compare and contrast these to historical roles and responsibilities of managers. Form Revised Page 3 of 7

4 Example: Students will need to apply critical thinking to assess how best to coach and mentor an employee with a disciplinary issue. CSLO 2: Chapter Homework: Over the course of the class, students do case problems or apply critical thinking and application to real world situations. This enables them to accurately apply effective management skills to review, motivate, guide and direct employee performance. Example #1: Students will assess how best to coach and mentor employees in order to improve team performance. They will utilize the lessons on the 5 Personality Types and the Motivational Theories to connect to employees individually. Class Exercises: Students will work in teams to complete small case problems that demonstrate effective use of management skills to review, motivate, guide and direct employee performance. Professor observes and evaluates each student s level of participation in the group responses. Tests and Final Test: Students are assessed periodically and at the end of the course regarding how to effectively apply essential management skills to motivate guide and direct employee performance. CSLO 3: Chapter Homework: Over the course of the class, students will complete case problems or apply critical thinking and application to real world situations. This enables them as a manager to ensure compliance with state and federal labor laws. Example: In a case problem scenario, students will make decisions regarding how and where layoffs will occur within an organization. They are required to use and apply guidelines of state and federal labor laws to avoid any level of discrimination or bias in their decisions. Class Exercises: Students will work in teams to complete small case problems that demonstrate compliance with state and federal labor laws. Professor observes and evaluates each student s level of participation in the group responses. Tests and Final Test: Students are assessed periodically and at the end of the course regarding steps a manager must take to ensure compliance with state and federal labor laws. Example: Students will apply critical thinking to assess how to comply with labor laws to ensure the rights of employees are protected in the workplace. This will also ensure that they avoid any level of unfair bias or discrimination in the workplace. Method of Evaluation/Grading: A level student work is characterized by: a. Homework: Homework problems require the student to accurately apply the textbook materials to examples from the student s life. In addition, students can also provide examples of effective management methods to business scenarios. Responses are more detailed and provide solutions and broader thinking that is above and beyond what is required. b. Class Exercises: Students actively participate in exercises and are fully engaged in the learning process and contribute to group responses and readouts. Exercises appropriately reflect correct use of terms and practices of management methods and procedures. c. Testing: Students are accurately using management terms and applying the practices and procedures of management to answer questions and solve problems at 90%+ level. Essay questions are answered with detail regarding management practices and procedures, include real life and business examples, and Form Revised Page 4 of 7

5 synthesize multiple pieces of information accurately including laws, best practices, and roles and expectations of managers today. C level student work is characterized by: a. Homework: Homework problems where the students accurately apply the textbook materials without using any examples to support their responses. Student responses are accurate but cursory. b. Class Exercises: Students participate and contribute to group responses and readouts. Exercises appropriately reflect correct use of terms and practices of management methods and procedures. c. Testing: Students are accurately using management terms and applying the practices and procedures of management to answer questions and solve problems at %. Essay questions are answered accurately regarding management practices and procedures including laws, best practices, and roles and expectations of supervisors today. Student responses are accurate but cursory. Possible point structure: Chapter Homework: 300 points Class Exercises: 200 points Tests: 300 points Final Tests 200 points Total points 1000 points Grading Structure: A = % B = 80-89% C = 70-79% D = 60-69% F = <60% Course Content: Course Content: A. Role of the Front-line Manager 1. Definition of a Manager 2. Roles and expectations historical and current 3. Understanding your personal strengths and weaknesses B. Organizations and Their Levels 1. Common characteristics 2. Management vs. leadership 3. Organizational structures C. Transitioning from Worker to Front-line Manager 1. How to transition and adjust 2. Expectations D. Front-line Manager Responsibilities: planning, organizing, staffing, leading, and controlling 1. Differences between the four management functions 2. How the functions interrelate and support each other 3. The importance of full integration between the functions E. Management Challenges 1. Workforce diversity 2. Profitable organizations 3. Ethics Form Revised Page 5 of 7

6 F. Planning and Goal Setting 1. SMART goals 2. Goal setting G. Organizing 1. Basic organizational concepts 2. Authority, responsibility and delegation 3. Team structures and work specialization H. Staffing and recruiting 1. The role of HRM 2. Recruiting and interviewing 3. Role of the managers in staffing I. The Control Process 1. Metrics 2. Types of control 3. Quality and continuous improvement J. Problem Analysis and Decision Making 1. The decision making process 2. Identification of problems 3. Group decision making and brainstorming K. Motivating Followers 1. Understanding your style 2. Adult learning styles 3. Motivational theories 4. Work-life balance L. Leading Followers 1. What is leadership? 2. Effective leadership 3. Contemporary leadership roles 4. Leadership issues today M. Effective Communication 1. Different styles 2. Language and effective communication 3. Active listening N. Coaching, Counseling, and Progressive Discipline 1. Role the HR 2. Positive discipline 3. Motivating teams O. Discrimination, Sexual Harassment, and Hostile Work Environment Laws 1. Definitions of sexual harassment 2. Expectations of managers P. Performance Appraisals 1. Goal setting 2. Mid-yr reviews 3. Development plans Q. Substance Abuse and Other Illegal Acts in the Workplace 1. Americans with Disabilities Act (ADA) Compliance Requirements and Other Medical Issues 2. Compliance Form Revised Page 6 of 7

7 R. Workplace Health & Safety 1. OSHA 2. Job safety programs 3. Repetitive injuries Lab By Arrangement Activities (If Applicable): N/A Instructional Methods: Lecture Lab Activity Problem-based Learning/Case Studies Collaborative Learning/Peer Review Demonstration/Modeling Role-Playing Discussion Computer Assisted Instruction Other (explain) Textbooks: Current Issues and trends in Business from publications and industry resources, including Wall Street Journal, New York Times, Workforce: Business, Strategy and Management, Newsweek, Time, Bizjournals.com, Ted Talks Supervision Today, Stephen P. Robbins and David A. DeCenzo,, 8 th edition, 2015 Form Revised Page 7 of 7