Qualifications Pack For Junior Store Keeper - Construction QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR CONSTRUCTION INDUSTRY

Transcription

1 Qualifications Pack For Junior Store Keeper - Construction QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR CONSTRUCTION INDUSTRY Contents 1. Introduction and Contacts...P1 2. Qualifications Pack....P2 3. Glossary of Key Terms P4 4. OS Units......P5 OS describe what individuals need to do, know and understand in order to carry out a particular job role or function OS are performance standards that individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding CSDCI 204, Aashirwad Complex, D-1, Green Park, New Delhi standards@csdcindia. org SECTOR: CONSTRUCTION SUB-SECTOR: Real Estate and Infrastructure Construction OCCUPATION: STORE KEEPING REFERENCE ID: CON/Q1502 ALIGNED TO: NCO-2004/ Introduction 5. Assessment Criteria......P48 Qualifications Pack Junior Store Keeper - Construction This job role is responsible for receiving, stacking, storing and issuing of materials at the construction site. Brief Job Description: This job role is responsible for receiving incoming material, stacking, storing and issuing of materials along with carrying out necessary documentation at the construction site. The individual should possess sound technical knowledge and should be able to monitor and maintain safe and quality working practices. Personal Attributes: This job role requires the individual to be physically and mentally strong enough to oversee the store keeping work at a construction site. The individual should be having strong organizational, interpersonal and communication skills, along with comprehensive technical knowledge of store keeping operations and the ability to supervise construction crew. 1

2 Qualifications Pack For Junior Store Keeper - Construction Job Details Qualifications Pack Code CON/Q1502 Job Role Junior Store Keeper - Construction Credits (NSQF) TBD Version number 1.0 Sector Construction Drafted on 07/08/2015 Sub-sector Real Estate and Infrastructure Last reviewed on 23/08/2015 Construction Occupation Store Keeping Next review date 23/08/2017 NSQC Clearance on NA Job Role Junior Store Keeper - Construction Role Description NSQF level Minimum Educational Qualifications Maximum Educational Qualifications Training (Suggested but not mandatory) Minimum Job Entry Age Experience Applicable National Occupational Standards (NOS) This job role is responsible for receiving, stacking, storing and issuing of materials along with carrying out necessary documentation at the construction site. 5 Preferably 10 th standard N.A Recommended training period of weeks as per QP of Junior Store Keeper - Construction Recommended training in basic computer literacy 18 years Desirable: 1. Non trained worker : 8 years site experience in same occupation 2. Trained worker: 5 years site experience as a certified Store Assistant - Construction Compulsory: 1. CON/N1503: Receive incoming material at site stores/stock yard in construction site 2. CON/N1504: Arrange storage of materials received at site stores/stock yard 3. CON/N1505: Issue material to site as per indent 4. CON/N7001: Plan, arrange and manage resources for execution of relevant work 5. CON/N8001: Work effectively in a team to deliver desired results at the workplace 6. CON/N8002: Plan and organize work to meet expected outcomes 7. CON/N8003: Supervise, monitor and evaluate performance of subordinates at workplace 8. CON/N9002: Manage workplace for safe and healthy work environment Optional: 2

3 Qualifications Pack For Junior Store Keeper - Construction N.A. Performance Criteria As described in the relevant OS units 3

4 Qualifications Pack For Junior Store Keeper - Construction Definitions Acronyms Sector Keywords / Terms Sub Sector Occupation Job role Occupational Standards (OS) Performance Criteria Qualifications Pack (QP) Qualification Pack Code National Occupational Standards (NOS) Scope Knowledge and Understanding Organizational Context Technical Knowledge Core Skills / Generic Skills Keywords /Terms CON NSQF QP OS TBD Description Sector is conglomeration of different business operations having similar business and interests. It may also be defined as a distinct subset of the economy whose components share similar characteristics and interests. Sub Sector is derived from a further breakdown based on the characteristics and interests of its components Occupation is a set of job roles, which perform similar/related set of functions in an industry Job role defines a unique set of functions that together form a unique employment opportunity in an organization. OS specify the standards of performance an individual must achieve when carrying out a function in the workplace, together with the knowledge and understanding they need to meet the standard consistently. Occupational Standards are applicable both in the Indian contexts. Performance Criteria are statements that together specify the standard of performance required when carrying out a task. Qualifications Pack comprises the set of OS, together with the educational, training and other criteria required to perform a job role. A Qualification Pack is assigned a unique qualification pack code Qualification Pack Code is a unique reference code that identifies a qualifications pack. NOS are Occupational Standards which apply uniquely in the Indian context. Scope is the set of statements specifying the range of variables that an individual may have to deal with in carrying out the function which have a critical impact on the quality of performance required. Knowledge and Understanding are statements which together specify the technical, generic, professional and organizational specific knowledge that an individual needs in order to perform to the required standard Organizational Context includes the way the organization is structured and how it operates, including the extent of operative knowledge managers have of their relevant areas of responsibility. Technical Knowledge is the specific knowledge needed to accomplish specific designated responsibilities. Core Skills or Generic Skills are a group of skills that are key to learning and working in today s world. These skills are typically needed in any work environment. In the context of the OS, these include communication related skills that are applicable to most job roles. Description Construction National Skill Qualifications Framework Qualification Pack Occupational Standards To Be Decided 4

5 CON/N1503 Receive incoming material at site stores/stock yard in construction site Overview This NOS covers the skills and knowledge required by a workman to be proficient in receiving incoming material at site stores/stock yard in construction site. 5

6 CON/N1503 Unit Code Receive incoming material at site stores/stock yard in construction site CON/N1503 National Occupational Standard Unit Title (Task) Description Scope Receive incoming material at site stores/stock yard in construction site This unit describes the skills and knowledge required to receive incoming material at site stores/stock yard in construction site. The scope covers the following: Performance Criteria (PC) w.r.t. the Scope Element Receive incoming material at site stores/stock yard in construction site Receive incoming material at site stores/stock yard in construction site Performance Criteria To be competent, the user / individual on the job must be able to: PC1. check the delivery challan, invoice produced by the carrier against the copy of purchase order placed on the supplier by the organization and receive incoming material at stores/stock yard PC2. check that quantity of incoming material is as per the purchase order or material requisition PC3. check the adequacy of incoming material for breakage, distortion and any other deterioration PC4. co-ordinate with quality department for inspection of incoming materials as per standards practices PC5. check for the test certificate of material in case of steel, cement, admixtures, electrical items, mechanical items, machineries etc PC6. arrange for weighing of incoming bulk material as per standard practices PC7. carry out volumetric measurement of incoming material as per applicability PC8. arrange for unloading of material subject to acceptance from quality department/user and clearance for unloading PC9. report to store incharge if material is rejected/ not accepted from quality department/user, defective supply or material varies from original sample of material PC10. report to store incharge if any shortage is found against the purchase order and make note of the same in the delivery challan PC11. make appropriate entries on the delivery note, get approval from store incharge and return a copy of same to the carrier PC12. make entry in the Daily goods receipt register /Goods Inward Register mentioning details such as Date and time of receipt Name of the supplier Name and detail of carrier Challan number and date Item code, details and description Quantity and value of items Purchase order reference 6

7 CON/N1503 Receive incoming material at site stores/stock yard in construction site Carrier details (lorry number ) Goods inward note reference Rejected memo reference Received by Inspected by PC13. prepare Good Inspection Note (GIN) after material is inspected and approved by the Quality Department PC14. update details related to current stock of material in stock maintenance for items such as cements, bricks and blocks, aggregate, structural steels, formwork material and other items as per standards practices PC15. perform all documentation and filing works related to receiving of materials in store/stock yards PC16. inform user departments about the availability or non-availability of material requisitioned by them Knowledge and Understanding (K) A. Organizational Context (Knowledge of the company / organization and its processes) B. Technical Knowledge Skills (S) The user/individual on the job needs to know and understand: KA1. standard practices for store keeping KA2. safety rules and regulations for handling and storing required tools, equipment and materials KA3. personal protection including the use of related safety gears & equipments KA4. service request procedures for tools, materials and equipments KA5. statutory compliance requirement related to workmen engagement The user/individual on the job needs to know and understand: KB1. details available in delivery challan, invoice, purchase order KB2. how to check quantity of material against purchase order KB3. visual/physical checking of material for breakage, distortion and deterioration KB4. importance of test certificates for steel, cement, electrical and mechanical items, machineries etc KB5. how to measure incoming materials at site as per applicability KB6. standard practices for handling of materials at stores/stock yards KB7. importance of material inspection from quality departments KB8. importance of maintaining daily goods receipt register or goods inward register KB9. details which are required in daily incoming material register KB10. importance of goods inspection report and approval from quality department KB11. importance of maintaining current stock register for different materials such as steel, cement, brick/blocks, aggregate, formwork material etc KB12. documentation and filing works related to receiving of materials in stores 7

8 CON/N1503 Receive incoming material at site stores/stock yard in construction site A. Core Skills/ Writing Skills Generic Skills The user/ individual on the job needs to know and understand how to: SA1. write in at least two language, preferably in the local language of the site and basic English SA2. provide clear and simple instructions, details & sketches to sub-ordinate SA3. record and documents daily productivity report, daily labour attendance & details regarding work SA4. prepare basic status updates for the superiors in the prescribed format SA5. Carry out appropriate documentation within Goods Inward Register, Delivery Reading Skills Note, Goods Inspection Note, etc. The user/ individual on the job needs to know and understand how to: SA6. read one or more language, preferably in the local language of the site SA7. read drawing, formwork specification and standards SA8. read key documents including quality standards, standards working methods & applicable tolerance limits SA9. read various, sign boards, safety rules and safety tags, instructions related to exit routes during emergency at the workplace Oral Communication (Listening and Speaking skills) B. Professional Skills The user/ individual on the job needs to know and understand how to: SA10. speak in one or more language, preferably in one of the local languages of the site SA11. listen and follow instructions clearly given by the superior SA12. provide clear instructions to subordinates for completion of task as per work plan, time schedule and quality Decision Making SB1. estimate required material and resources for work SB2. decide alternate course of action in case of hindrance to work SB3. determine whether material received is as per purchase order / material requisition SB4. determine whether incoming material is free of any distortion/ damage SB5. determine suitability of test certificate for materials Plan and Organise SB6. plan work & organize required resource in coordination with team members 8

9 CON/N1503 Receive incoming material at site stores/stock yard in construction site and superior SB7. plan work targets, allocate time schedule to sub-ordinates and organize completion of task within allocated time Customer centricity SB8. ensure completion of work as per agreed time schedule and quality Problem solving SB9. resolve and solve any conflict within the team SB10. report to superiors in case of any defects, rejection or shortage in materials Analytical Thinking SB11. assess quantity of materials for day work SB12. optimize resources SB13. minimize wastages SB14. assess, evaluate and analyze test certificate for select items SB15. conduct volumetric measurement of materials received SB16. assess the stock position and inform relevant departments about availability Critical Thinking SB17. assess complexity of the tasks and provide guidance for carrying out corrective action as per requirement SB18. identify and assess how violation of any safety norms may lead to accidents 9

10 CON/N1503 Receive incoming material at site stores/stock yard in construction site NOS Version Control NOS Code Job Role CON/N1503 Junior Store Keeper Credits(NSQF) TBD Version number 1.0 Sector Construction Drafted on 07/08/2015 Sub-sector Real Estate and Infrastructure Construction Last reviewed on 23/08/2015 Occupation Store Keeping Next review date 23/08/

11 CON/N1504 Arrange storage of materials received at site stores/stock yard Overview This NOS covers the skills and knowledge required by a workman to be proficient in arranging storage of materials received at site stores/stock yard. 11

12 CON/N1504 Unit Code Arrange storage of materials received at site stores/stock yard CON/N1504 National Occupational Standard Unit Title (Task) Description Scope Arrange storage of materials received at site stores/stock yard This unit describes the skills and knowledge required to arrange storage of materials received at site stores/stock yard. The scope covers the following: Performance Criteria (PC) w.r.t. the Scope Element Arrange storage of materials received at site stores/stock yard Arrange storage of materials received at site stores/stock yard Performance Criteria To be competent, the user/individual on the job must be able to: PC1. ensure personal protective equipments (PPEs) are used by helper while handling of materials in stores/stock yards as per applicability PC2. identify hazards associated with the handling of materials and instruct correct method of handling materials to helpers if required PC3. determine handling characteristic of materials and ensure correct manual/mechanical methods is used when loading, unloading, shifting and placing PC4. ensure appropriate rigging gears such as slings, shackles, lifting belts, steel ropes, chain block etc. are used for lifting and shifting of heavy weight material, components and equipments PC5. ensure stacks/piles of material are stable so as to aid safe handling and loading PC6. ensure materials are stored, stacked/stockpiled as per store layout plan for ease of identification, retrieval, prevention of damage PC7. provide suitable label/tagging/coding and carry out storing of material at appropriate location keeping in mind storing system on basis of : type of material-physical state, toxicity, in-flammability and other hazards volume and weight - heavy or light on the basis of frequency of movement on the basis of material to be use in site PC8. ensure that bagged materials like cement bags, plaster of Paris bags(pop), gypsum bags are stored above ground level in a covered area free from moisture PC9. ensure reinforcement steel or structural steel are stack over wooden sleeper above ground levels separately based on their classification, sizes and length PC10. ensure stacking of bricks and blocks based on their type on firm ground as per standard practices up-to a specified height as per instruction PC11. ensure plywood, timber, gypsum boards, fibre board are stacked and stored on a flat platform above ground level in a covered, clean and dry place up-to 12

13 CON/N1504 Arrange storage of materials received at site stores/stock yard a specified height PC12. ensure hazardous material is identified for separate handling and storing complying with the environment, health and safety norms PC13. ensure inflammable material is identified for separate handling and storing complying with the environment, health and safety norms PC14. ensure all delicate material are handled by specified person under instruction PC15. ensure storage area is free from any spillage or slippery material PC16. check that work area is cleared of waste, cleaned, restored and secured in line with workplace procedures Knowledge and Understanding (K) A. Organizational Context (Knowledge of the company / organization and its processes) B. Technical Knowledge Skills (S) A. Core Skills/ Generic Skills The user/individual on the job needs to know and understand: KA1. standard practices for store keeping works KA2. safety rules and regulations for handling and storing required tools, equipment and materials KA3. personal protection including the use of related safety gears & equipments KA4. service request procedures for tools, materials and equipments KA5. statutory compliance requirement related to workmen engagement The user/individual on the job needs to know and understand: KB1. various kinds of hazards associated with handling of construction materials, tools and equipments and correct handling procedures KB2. manual/mechanical handling of material KB3. different types of tags/colour code/ warning sign and their specific purpose KB4. importance of proper storage area, lighting and proper ventilation KB5. protection of material, tools and equipments form external environment KB6. use of appropriate rigging gears for handling of heavy weight, large volume items KB7. standard practices for stacking and storing of materials such as steel, cement, bricks/blocks, aggregate, pop bags, glass item, timber/plywood, hand and power tools KB8. importance of handling toxic, inflammable and other hazardous material separately as per environment, health and safety norms KB9. storing of items on basis of material type, hazardous condition, volume and weight, frequency of movement, and material to be used at site KB10. housekeeping of storage area/stock area Writing Skills The user/ individual on the job needs to know and understand how to: SA1. write in at least two language, preferably in the local language of the site and basic English 13

14 CON/N1504 Arrange storage of materials received at site stores/stock yard SA2. provide clear and simple instructions, details & sketches to sub-ordinate SA3. record and documents daily productivity report, daily labour attendance & details regarding work SA4. prepare basic status updates for the superiors in the prescribed format Reading Skills The user/ individual on the job needs to know and understand how to: SA5. read one or more language, preferably in the local language of the site SA6. read drawing, specification and standards related to store keeping work SA7. read key documents including quality standards and standards working methods SA8. read manufacturer instructions and specification for store keeping work SA9. read various, sign boards, safety rules and safety tags, instruction related to exit routes during emergency at the workplace Oral Communication (Listening and Speaking skills) B. Professional Skills The user/ individual on the job needs to know and understand how to: SA10. speak in one or more language, preferably in one of the local languages of the site SA11. listen and follow instructions clearly given by the superior SA12. provide clear instructions to subordinates for completion of task as per work plan, time schedule and quality Decision Making SB1. decide whether workplace is safe for working and also work area is not creating hazardous conditions for other SB2. decide alternate course of action in case of hindrance to work SB3. decide on manpower, tools, material and equipment for relevant work SB4. decide on appropriate method for storing materials basis their respective handling characteristics SB5. determine suitability of rigging gear for lifting works SB6. determine suitability of work area to ensure that it is free of any spillage, is cleared of waste, cleaned and secured appropriately Plan and Organise SB7. plan work & organize required resource in coordination with team members and superior SB8. plan work targets, allocate time schedule to sub-ordinates and organize completion of task within allocated time 14

15 CON/N1504 Arrange storage of materials received at site stores/stock yard Customer centricity SB9. ensure completion of work as per agreed time schedule and quality Problem solving SB10. resolve and solve any conflict within the team SB11. ensure correct method is used for handling construction materials to avoid any safety violation at a construction site SB12. check for spillage / slippery floor and take corrective action Analytical Thinking SB13. reconcile material consumption SB14. analyze the current and future trends in availability and requirement of manpower and materials SB15. optimize resources SB16. minimize wastages SB17. assess and evaluate materials of hazardous nature that are to be handled SB18. check for and assess stability of piles of material Critical Thinking SB19. assess complexity of the tasks and provide guidance for carrying out corrective action as per requirement SB20. identify and assess how violation of any safety norms may lead to accidents SB21. assess whether stacks / piles of materials are stable 15

16 CON/N1504 Arrange storage of materials received at site stores/stock yard NOS Version Control NOS Code Credits (NSQF) TBD CON/N1504 Version number Industry Construction Drafted on 07/08/ Industry Sub-sector Real Estate and Infrastructure Construction Last reviewed on 23/08/2015 Occupation Store Keeping Next review date 23/08/

17 CON/N1505 Issue material to site as per indent Overview This NOS covers the skills and knowledge required by a workman to be proficient in issuing material to site as per indent. 17

18 CON/N1505 Unit Code CON/N1505 Issue material to site as per indent National Occupational Standard Unit Title (Task) Description Scope Issue material to site as per indent Performance Criteria (PC) w.r.t. the Scope Element Issue material to site as per indent This unit describes the skills and knowledge required to issue material to site as per indent. The scope covers the following: Issue material to site as per indent Performance Criteria Knowledge and Understanding (K) To be competent, the user / individual on the job must be able to: PC1. receive indent from the requisite and check whether the indent contains details such as date, item name, item code, item details, quantity etc PC2. check indent for requisite signature and approval authority PC3. check indent for location detail/purpose of use where the item will be used/consumed PC4. verify that requested item is available in the store/stock yard as per the requirement PC5. get the indent approved from the store incharge PC6. instruct sub-ordinate to bring the indented item in required quantity PC7. re-track material from the stores on the basis of type of material PC8. ensure material are shifted properly from the store/stock yard PC9. check and verify the item and quantity as brought by the sub-ordinate at material issue-counter PC10. issue material post return of used item/empty cases/bags/ cylinders as per site policy PC11. hand over the required item to the requisite taking minimum time PC12. update the material issued register immediately issuing material to determine current stock for items cements, bricks and blocks, aggregate, structural steels, formwork material and other items as per site policy PC13. separately document register for material being issued to sub-contractor as per site policy PC14. hand over all the indents to the store keeper for ERP entry PC15. perform all documentation and filling works after issuing materials from the stores A. Organizational Context (Knowledge of the company / organization and The user/individual on the job needs to know and understand: KA1. standard practices for store keeping works KA2. safety rules and regulations for handling and storing required store keeping tools, equipment and materials 18

19 CON/N1505 its processes) B. Technical Knowledge Skills (S) A. Core Skills/ Generic Skills Issue material to site as per indent KA3. personal protection including the use of related safety gears & equipments KA4. service request procedures for tools, materials and equipments KA5. statutory compliance requirement related to working at height KA6. statutory compliance requirement related to workmen engagement The user/individual on the job needs to know and understand: KB1. procedure for issuing material to departmental worker, sub-contractor, external agency KB2. importance of indenting procedure KB3. details which is to filled in indent prior to issuing of material and indent approval from store incharge KB4. standard practices for handling of materials at stores/stock yards KB5. verification of returnable material KB6. updation of material issue register for items such as cements, bricks and blocks, aggregate, structural steels, formwork material KB7. documentation and filling works related to issuing of material Writing Skills The user/ individual on the job needs to know and understand how to: SA1. write in at least two language, preferably in the local language of the site and basic English SA2. provide clear and simple instructions, details & sketches to sub-ordinate SA3. record and documents daily productivity report, daily labour attendance & details regarding work SA4. prepare basic status updates for the superiors in the prescribed format SA5. document key store records as part of the Material Issued Register Reading Skills The user/ individual on the job needs to know and understand how to: SA6. read one or more language, preferably in the local language of the site SA7. read drawing, specification and standards related to store keeping work SA8. read key documents including quality standards and standards working methods SA9. read various, sign boards, safety rules and safety tags, instructions related to exit routes during emergency at the workplace Oral Communication (Listening and Speaking skills) The user/ individual on the job needs to know and understand how to: SA10. speak in one or more language, preferably in one of the local languages of the site SA11. listen and follow instructions clearly given by the superior 19

20 CON/N1505 B. Professional Skills Issue material to site as per indent SA12. provide clear instructions to subordinates for completion of task as per work plan, time schedule and quality Decision Making SB1. decide whether workplace is safe for working and also his work is not creating hazardous conditions for other SB2. decide on correct method to be adopted for issuing of material SB3. decide alternate course of action in case of hindrance to work SB4. determine whether indent is complete and contains all required details including signature and approval authority SB5. determine whether requested item is available in the store / stockyard Plan and Organise SB6. plan work & organize required resource in coordination with team members and superior SB7. plan work targets, allocate time schedule to sub-ordinates and organize completion of task within allocated time Customer centricity SB8. ensure completion of work as per agreed time schedule and quality Problem solving SB9. resolve and solve any conflict within the team SB10. guide sub ordinates to upload issued material in ERP system Analytical Thinking SB11. determine process to verify the quantity of material issued SB12. assess current stock of items in stores through regular maintenance of material register SB13. optimize resources SB14. minimize wastages SB15. minimize time required for handover of material Critical Thinking SB16. assess complexity of the tasks and provide guidance for carrying out corrective action as per requirement 20

21 CON/N1505 Issue material to site as per indent SB17. identify and assess how violation of any safety norms may lead to accidents SB18. manage the stock entries within the ERP system 21

22 CON/N1505 Issue material to site as per indent NOS Version Control NOS Code Credits (NSQF) TBD CON/N1505 Version number Industry Construction Drafted on 07/08/ Industry Sub-sector Real Estate and Infrastructure Construction Last reviewed on 23/08/2015 Occupation Store Keeping Next review date 23/08/

23 CON/N7001 Plan, arrange and manage resources for execution of relevant work Overview This NOS covers the skills and knowledge required by a workman to be proficient in planning, arranging and managing resources for execution of relevant work. 23

24 CON/N7001 Unit Code Plan, arrange and manage resources for execution of relevant work CON/N7001 National Occupational Standard Unit Title (Task) Description Scope Plan, arrange and manage resources for execution of relevant work This unit describes the skills and knowledge required to plan, arrange and manage resources for execution of relevant work The scope covers the following: Performance Criteria (PC) w.r.t. the Scope Element Arrange and manage manpower Arrange and manage manpower Arrange allocate and mange tools, material and equipment Performance Criteria To be competent, the user / individual on the job must be able to: PC1. determine quantum and nature of work under assigned activity PC2. calculate requirement of manpower for assigned activities PC3. submit manpower requirement to superiors PC4. allocate and extract work as per plan PC5. provide clear instructions to workmen for execution of work PC6. ensure optimum utilization of manpower resources PC7. record the daily labour attendance PC8. record the daily productivity report Arrange allocate and mange tools, material and equipment PC9. estimate quantity of assigned work PC10. estimate requirement for material, components and fixtures PC11. estimate equipment, tools and accessories required PC12. submit material, equipment and tool requirement to superiors PC13. allocate material, equipment and tools to workmen and extract the work as per plan PC14. provide clear instructions for optimized use of resources Knowledge and Understanding (K) A. Organizational Context (Knowledge of the company / organization and its processes) The user/individual on the job needs to know and understand: KA1. standard practices for execution of relevant work KA2. safety rules and regulations for handling and storing required tools, equipment and materials KA3. personal protection including the use of related safety gears & equipments KA4. service request procedures for tools, materials and equipments KA5. statutory compliance requirement related to workmen engagement 24

25 CON/N7001 B. Technical Knowledge Skills (S) A. Core Skills/ Generic Skills Plan, arrange and manage resources for execution of relevant work The user/individual on the job needs to know and understand: KB1. construction drawing of relevant work KB2. manpower requirement on the basis of quantum of work and productivity KB3. sequence and priority of activities KB4. how to identify priority and critical activity of relevant task KB5. method and technique on briefing team members about relevant work KB6. different check to evaluate progress and quality of relevant works KB7. importance of daily productivity report KB8. importance of daily attendance register KB9. standard working practices for relevant works KB10. principles of measurements KB11. conversion of units KB12. arithmetic and geometric calculation KB13. how to calculate quantum of relevant work KB14. calculation of tools and material requirement KB15. optimize use of available resources KB16. computer basics auto-cad software application for 2D drawing Writing Skills The user/ individual on the job needs to know and understand how to: SA1. write in at least two language, preferably in the local language of the site and basic English SA2. provide clear and simple instructions, details & sketches to sub-ordinate SA3. record and document daily productivity report, daily labour attendance & details regarding work done SA4. prepare basic status updates for the superiors in the prescribed format Reading Skills The user/ individual on the job needs to know and understand how to: SA5. read in one or more language, preferably in the local language of the site SA6. read relevant drawing, specification and standards SA7. read key documents including quality standards, standards working methods & applicable tolerance limits SA8. read manufacturer instruction and specification for relevant work SA9. read various, sign boards, safety rules and safety tags, instruction related to exit routes during emergency at the workplace Oral Communication (Listening and Speaking skills) The user/ individual on the job needs to know and understand how to: SA10. speak in one or more language, preferably in one of the local languages of the 25

26 CON/N7001 B. Professional Skills Plan, arrange and manage resources for execution of relevant work site SA11. listen and follow instructions clearly given by the superior SA12. provide clear instructions to subordinates for completion of task as per work plan, time schedule and quality Decision Making SB1. decide whether workplace is safe for working and also his work is not creating hazardous conditions for other SB2. decide on manpower, tools, material and equipment for relevant work SB3. decide alternate course of action in case of hindrance to work Plan and Organise SB4. plan work & organize required resource in coordination with team members and superior SB5. plan work targets, schedules for subordinates for completion of task as per work plan, time schedule and quality Customer centricity SB6. ensure completion of work as per agreed time schedule and quality Problem solving SB7. suggest remedial action to workers for making corrections SB8. resolve and solve any conflict within the team Analytical Thinking SB9. reconcile material consumption SB10. assess quantity of resources required for day work SB11. optimize resources SB12. minimize wastages Critical Thinking SB13. assess complexity of the tasks and carry out corrective action as per requirement SB14. identify and assess how violation of any safety norms may lead to accidents 26

27 CON/N7001 Plan, arrange and manage resources for execution of relevant work NOS Version Control NOS Code Credits (NSQF) TBD CON/N7001 Version number Industry Construction Drafted on 07/08/ Industry Sub-sector Real Estate and Infrastructure Construction Last reviewed on 23/08/2015 Occupation Store Keeping Next review date 23/08/

28 CON/N8001 Work effectively in a team to deliver desired results at the workplace Overview This NOS covers the skill and knowledge required to work effectively within a team to achieve the desired results. 28

29 CON/N8001 Work effectively in a team to deliver desired results at the workplace Unit Code CON/N8001 National Occupational Standard Unit Title (Task) Description Scope Work effectively in a team to deliver desired results at the workplace This unit describes the skills and knowledge required to work effectively within a team to achieve the desired results. The scope covers the following: Performance Criteria (PC) w.r.t. the Scope Element Interact and communicate effectively with co-workers, superiors and subordinates across different teams Support co-workers, superiors and sub-ordinates within the team and across interfacing teams to ensure effective execution of assigned task Performance Criteria Interact and communicate in effective and conclusive manner Support co-workers to execute project requirements To be competent, the user / individual on the job must be able to: PC1. pass on work related information/ requirement clearly to the team members PC2. inform co-workers and superiors about any kind of deviations from work PC3. address the problems effectively and report if required to immediate supervisor appropriately PC4. receive instructions clearly from superiors and respond effectively on the same PC5. communicate to team members/subordinates for appropriate work technique and method PC6. seek clarification and advice as per the requirement and applicability PC7. hand over the required material, tools tackles, equipment and work fronts timely to interfacing teams PC8. work together with co-workers in a synchronized manner Knowledge and Understanding (K) A. Organizational Context (Knowledge of the company / organization and its processes) The user/individual on the job needs to know and understand: KA1. own roles and responsibilities KA2. importance of effective communication and establishing strong working relationships with co-workers KA3. risks of a failure in teamwork in terms of effects on project outcomes, timelines, safety at the construction site, etc. KA4. different modes of communication, and its appropriate usage KA5. importance of creating healthy and cooperative work environment among the gangs of workers 29

30 CON/N8001 Work effectively in a team to deliver desired results at the workplace B. Technical Knowledge Skills (S) A. Core Skills/ Generic Skills The user/individual on the job needs to know and understand: KB1. different activities within his work area where an interaction with other workers is required KB2. applicable techniques of work, properties of materials used, tools and tackles used, safety standards that co- workers might need as per the requirement KB3. importance of proper and effective communication and the expected adverse effects in case of failure relating to quality, timelines, safety, risks at the construction project site KB4. importance and need of supporting co-workers facing problems for smooth functioning of work Writing Skills The user/ individual on the job needs to know and understand how to: SA1. write in one or more languages, preferably in the local language of the site Reading Skills The user/ individual on the job needs to know and understand how to: SA2. read in one or more languages, preferably in the local language of the site SA3. read communication from team members regarding work completed, materials used, tools and tackles used, support required Oral Communication (Listening and Speaking skills) B. Professional Skills The user/ individual on the job needs to know and understand how to: SA4. speak in one or more languages, preferably in one of the local languages of the site SA5. listen and follow instructions / communication shared by superiors/ coworkers regarding team requirements or interfaces during work processes SA6. orally communicate with co-workers regarding support required to complete the respective work Decision Making SB1. decide on what information is to be shared with co-workers within the team or from interfacing gang of workers Plan and Organise SB2. plan work and organize required resources in coordination with team members 30

31 CON/N8001 Work effectively in a team to deliver desired results at the workplace Customer centricity SB3. complete all assigned task in coordination with team members Problem solving SB4. take initiative in resolving issues among co-workers or report the same to superiors Analytical Thinking SB5. ensure best ways of coordination among team members SB6. communicate with co-workers considering their educational / social background Critical Thinking SB7. evaluate the complexity of task and determine if any guidance is required from superiors 31

32 CON/N8001 Work effectively in a team to deliver desired results at the workplace NOS Version Control NOS Code Credits (NSQF) TBD CON/N8001 Version number Industry Construction Drafted on 07/08/ Industry Sub-sector Real Estate and Infrastructure Construction Last reviewed on 23/08/2015 Occupation Store Keeping Next review date 23/08/

33 CON/N8002 Plan and organize work to meet expected outcomes Overview This NOS covers the skills and knowledge required to plan and organize work in order to meet expected quality in established time frame. 33

34 CON/N8002 Plan and organize work to meet expected outcomes Unit Code CON/N8002 National Occupational Standard Unit Title (Task) Description Scope Plan and organize work to meet expected outcomes This unit describes the knowledge and the skills required for an individual to plan and organize own work in order to meet expected outcome. This scope covers the following: Performance Criteria (PC) w.r.t. the Scope Element Prioritize work activities to achieve desired results Prioritize work activities to achieve desired results Organize desired resources prior to commencement of work Performance Criteria To be competent, the user / individual on the job must be able to: PC1. understand clearly the targets and timelines set by superiors PC2. plan activities as per schedule and sequence PC3. provide guidance to the subordinates to obtain desired outcome PC4. plan housekeeping activities prior to and post completion of work Organize desired resources prior to commencement of work PC5. list and arrange required resources prior to commencement of work PC6. select and employ correct tools, tackles and equipment for completion of desired work PC7. complete the work with allocated resources PC8. engage allocated manpower in an appropriate manner PC9. use resources in an optimum manner to avoid any unnecessary wastage PC10. employ tools, tackles and equipment with care to avoid damage to the same PC11. organize work output, materials used, tools and tackles deployed, PC12. processes adopted to be in line with the specified standards and instructions Knowledge and Understanding (K) A. Organizational Context (Knowledge of the company / organization and its processes) B. Technical Knowledge The user/individual on the job needs to know and understand: KA1. importance of proper housekeeping KA2. policies, procedures and work targets set by superiors KA3. roles and responsibilities in executing the work for subordinates and self The user/individual on the job needs to know and understand: KB1. standard practices of work to be adopted for assigned task KB2. how to use available resources in a judicious and appropriate manner to minimize wastages or damage Skills (S) 34

35 CON/N8002 A. Core Skills/ Generic Skills Plan and organize work to meet expected outcomes Writing Skills The user/ individual on the job needs to know and understand how to: SA1. write in one or more language, preferably in the local language of the site SA1. list out the assigned works and targets Reading Skills The user/ individual on the job needs to know and understand how to: SA2. read in one or more language, preferably in the local language of the site SA3. read communication from co-workers, superiors and notices from other departments as per requirement of the level Oral Communication (Listening and Speaking skills) B. Professional Skills The user/ individual on the job needs to know and understand how to: SA4. speak in one or more language, preferably in one of the local language of the site SA5. listen and follow communication shared by co-workers regarding standard work processes, resources available, timelines, etc. SA6. communicate effectively with co-workers and subordinates Decision Making SB1. decide on what sequence is to be adopted for execution of work Plan and Organise SB2. plan and organize the materials, tools, tackles and equipment required to execute the work Customer centricity SB3. complete all assigned task with proper planning and organizing Problem solving SB4. arrange or seek help to arrange for material, tools and tackles in case of shortfall Analytical Thinking SB5. analyze areas of work which could result in a delay of work, wastage of material or damage to tools and tackles 35

36 CON/N8002 Plan and organize work to meet expected outcomes Critical Thinking SB6. evaluate potential solutions to minimize avoidable delays and wastages at the construction site 36

37 CON/N8002 Plan and organize work to meet expected outcomes NOS Version Control NOS Code Credits (NSQF) TBD CON/N8002 Version number Industry Construction Drafted on 07/08/ Industry Sub-sector Real Estate and Infrastructure Construction Last reviewed on 23/08/2015 Occupation Store Keeping Next review date 23/08/

38 CON/N8003 Supervise, monitor and evaluate performance of subordinates at workplace Overview This NOS covers the skills and knowledge require by workmen to supervise, monitor and evaluate the performance of subordinates at workplace. 38

39 CON/N8003 Unit Code Supervise, monitor and evaluate performance of subordinates at workplace CON/N8003 National Occupational Standard Unit Title (Task) Description Scope Supervise, monitor and evaluate performance of subordinates at workplace This OS covers the skills and knowledge required by an individual to supervise, monitor and evaluate performance of subordinates at work place The scope covers the following: Performance Criteria (PC) w.r.t. the Scope Element Supervise, monitor and evaluate performance of all subordinates and ensure adherence to organizational policies and procedures Monitor all construction work activities performed by subordinates, evaluate their performance and ensure strict adherence to quality instructions and timelines as per organizational policies and procedures Performance Criteria To be competent, the user/individual on the job must be able to: PC1. fix expected targets for the respective gang as per site requirements and allocate work to subordinates PC2. establish expected performance standards and expectations for the respective gang of workers to meet the desired outcomes PC3. inspect assigned work to the respected gang of workers through progressive checking PC4. observe and verify the work activities performed by the subordinates at the construction site PC5. monitor overall performance of subordinates on the designed measures to ensure quality requirements set by the concerned authority PC6. ensure adherence to the organizational policies and procedures for all relevant construction activities by the workmen subordinations Knowledge and Understanding (K) A. Organizational Context (Knowledge of the company / organization and its processes) B. Technical Knowledge The user/individual on the job needs to know and understand: KA1. policies, procedures and work targets for performance evaluation and appraisals KA2. organizational policies, procedures and protocol for smooth completion of work at the respective workplace The user/individual on the job needs to know and understand: KB1. how to complete work/task accurately by following standard specifications and procedures by optimized and correct used of materials, tools, tackles and equipment Skills (S) 39

40 CON/N8003 Supervise, monitor and evaluate performance of subordinates at workplace A. Core Skills/ Writing Skills Generic Skills The user/ individual on the job needs to know and understand how to: SA1. write in at one or more language, preferably in the local language of the site Reading Skills The user/ individual on the job needs to know and understand how to: SA2. read in at one or more language, preferably in the local language of the site Oral Communication (Listening and Speaking skills) B. Professional Skills The user/ individual on the job needs to know and understand how to: SA3. speak in at one or more language, preferably in one of the local languages of the site SA4. effectively communicate with team members at workplace Decision Making SB1. rectify errors, select workman according to the performance and carry out appropriate allocation of task SB2. motivate the subordinate for better quality work Plan and Organize SB3. plan work as per right sequence and organize required resources in coordination with the team members Customer centricity SB4. complete work as per the requirement Problem solving SB5. solve any anomalies in work processes, critical problems & cause for delays at workplace Analytical Thinking SB6. sort workers activities in order of sequence and importance workers SB7. identify root cause and effects of workers conflicts at workplace Critical Thinking 40