RECRUITMENT NOTICE FOR A DEPUTY CHIEF EXECUTIVE OFFICER

Transcription

1 RECRUITMENT NOTICE FOR A DEPUTY CHIEF EXECUTIVE OFFICER UNGUKA BANK Ltd launches an international invitation to tender for the recruitment of a Deputy Chief Executive Officer who will work closely with Chief Executive Officer in retaining and increasing the customer base & market share of the bank. Key competences and qualifications: 1. Having knowledge in banking industry in general and the microfinance industry in particular; 2. Knowledge of the regional financial sector; 3. Have an experience of at least 5 years in such domain and working with a diverse management team; 4. Having occupied a bank senior management position for at least 5 years; 5. Ability to work in multicultural setting; 6. Ability to work with minimal supervision; 7. Strong analytical writing and presentation skills; 8. Good work ethics; 9. A high degree of willingness and motivation to make it happen; 10. Excellent report and communication skills in English and knowledge of French will be an added value. An expression of interest with a proposal of working conditions should be sent to the CEO at the Headquarter of the Bank application letter, detailed curriculum vitae, and other relevant documents with 3 recommendation letters to the following s: info@ungukabank.com; lnyirasoni@ungukabank.com not later than 30 th October, 2015 at 4:00 pm. Interested candidates may search on-line for terms of reference of Deputy Chief Executive Officer, on the following website: Done at Kigali, on October 21, 2015 BYAKUNDA Faustin Chief Executive Officer

2 TERMS OF REFERENCE OF DEPUTY CEO UNGUKA BANK Ltd, BP 6417 KIGALI, Code: having its registered office in Kigali, Nyarugenge District, DORONA HOUSE; would like to recruit competent and qualified Deputy Chief Executive Officer (Deputy CEO). INTRODUCTION The job of a Deputy Chief Executive Officer (Deputy CEO) is very comprehensive at the same time very responsible. The role involves working closely with and supporting the Chief Executive Officer (CEO) in retaining and increasing the customer base & market share of the organization. Deputy CEO will support the CEO for overall management of the organization in line with the organizations strategic plans. This position is expected to have a broad and comprehensive knowledge of all matters related to the business of the organization with an eye towards identifying new sales perspectives and driving business growth and requirements for product development that will be coordinated with the marketing functions. PURPOSE The purpose of this role is to contribute the business development of UNGUKA Bank Ltd. The position will have lead responsibility on planning and strategy development across the bank, to generate quality leads that results in business generation, develop and execute marketing proposals that will translate into revenue and income growth for the Bank. The Deputy CEO shall be responsible for development, design, operation and improvement of the the Bank s product and services. This position must ensure that the business operations are efficient, effective and make proper management of resources. The position is responsible for making decisions, further expansions, and changes in work strategy. The position should have experience in various sectors and levels of banking industry and should possess an in depth knowledge about the operations at all levels in the Bank. The Deputy CEO will have supporting role to the CEO of the Bank in the following activities:

3 A. GENERAL 1. Management Assist the CEO for the overall management of the bank in line with the organization's strategic plan. The vision and mission of the Bank along with the values must be inculcated in all staff members of the organization. Responsible for monitoring bank performance against the strategic plan, working with staff to stay on target and looking ahead to the long term development of the organization operationally and strategically. Responsible for providing operational support and advice for the effective implementation of strategic plans and new business development activities. Responsible for initiating the annual planning process and for overseeing and coordinating its development ensuring it is in line with overall strategic goals and mission of the organization. 2. Governance To ensure that the Bank operates in line with good governance practice. 3. Human Resources Oversee the proper management of all staff including initiating and conducting staff appraisals. Implement, manage change and support staff through this process. Ensure the organization has appropriate and up-to-date policies and procedures in line with good practice for entire HR functions. Lead by developing and cascading the bank strategy/mission statement to the lower ranking staff and implementing appropriate rewards/recognitions and coaching/corrective practices to align personnel with company goals. Ensure the successful implementation of the Performance Based Incentive System (PBIS) at the departmental level and the Performance Management System (PMS) at the individual level. 4. Financial Management & Control Accountable for proper financial management of the organization by ensuring that all financial controls are in place and adhered, financial systems are fit-for-purpose and timely implemented so that the organization is properly resourced to deliver on the strategic plan.

4 To ensure that the management accounts are prepared for reporting quarterly to the Board on the overall financial health of the organization. Providing timely compliance and other reports to the Central bank and other statutory bodies as required by Law/Regulations. In-charge for preparing the Annual Budget and ensure that expenditure is controlled in line with the Budget. 5. Operations Implement the approved Policies and Guidelines as set out by the CEO and the Board of Directors from time to time to the most productive use with the aim of creating maximum value for the company s stakeholders. Maintaining and monitoring measures for the measurement of an operations performance and consideration of efficiency versus effectiveness, often in the form of high level key indicators. 6. Business The purpose of this role is to manage the business development of the Bank. The Deputy CEO needs to take a lead on planning and strategy development of the organization for generation of quality leads resulting in business generation, develop and execute marketing proposals that translates into revenue and income growth for the Bank. The Deputy CEO is expected to have a broad and comprehensive knowledge of all matters related to the business of the organizations with an eye towards identifying new perspectives and driving business growth and requirements for product development that will be coordinated with marketing functions. The role involves working closely with and supporting the CEO in the retaining and increasing the customer base of the organization. Some of the broad functions for which the Deputy CEO will be accountable are: Management of overall business development of the organization in line with the organizations strategic plan; Monitoring organizational performance against the strategic plan, working with staff to stay on target and looking ahead to the long term development of the organization operationally and strategically; Initiate the annual planning process, oversee and coordinate its development to ensure that it is in line with overall strategic goals and mission of the organization; Develop good relationships with external stakeholders including High value clients and partner organizations; Elaborate business development plans, design and implement processes to support business growth through customer and market definition;

5 Facilitate business growth by working together with clients and business partners; Maintain or increase Bank s market share; Build and maintain high level contacts with current, prospective customers, other business and project partners; Drive prospects through to contract award (including identifying new customers and markets, developing approaches to the market, identifying prospects, proposal preparation, etc.); Develop marketing strategy; manage proposal teams and client relationship managers; Introduce new products and services until stabilization and hand over to operations; Ensure the successful implementation of new delivery channels like the credit card and adoption of new business functions. B. SPECIFIC The Deputy CEO shall oversee entire operations of the Bank with its Branches all over the country (including new branches and extension counters) and be the supervisory authority for all departments with all their specific job responsibilities as mentioned in the Bank s Organization Structure. The Deputy CEO shall have specific target for increasing operational efficiencies with the following deliverables: Implement and monitor the Service Delivery Standards; Continually improve customer services with satisfaction index as compared to a suitable baseline measure established through independent survey and studies; Improve Branch ambience and make them conducive to customer care; Draft/revise and adopt the existing manual of operations including CBS systems interface along with preparation of specific job cards and handouts to be used for every product; Consolidate and be the custodian of all policy documents and manuals in the Bank; Review and revise the Business Plan for the Bank; Implement the investment and financing plans; Undertake any other tasks at the instruction of the CEO and ensure proper succession planning. Done at Kigali, on October 1, 2015 BYAKUNDA Faustin Chief Executive Officer