BAYWORK: Regional Collaboration on Workforce Reliability. Cheryl Davis, BAYWORK Chair

Transcription

1 BAYWORK: Regional Collaboration on Workforce Reliability Cheryl Davis, BAYWORK Chair

2 BAYWORK What BAYWORK Is How the SFPUC contributes and benefits Future Directions

3 Workforce Reliability Roadmap Develop qualified candidates for missioncritical jobs Provide staff with information needed to do quality work Modify work to optimize use of staff available Maximize cost-effectiveness of investments through collaboration

4 Mission-Critical Job Categories Electrician Wastewater Treatment Operator Electronic Maintenance Technician/Instrument Technician Engineer Water Distribution Operator Water Treatment Operator Machinist/Mechanic Wastewater Collections Operator

5 BAYWORK Timeline: MILESTONES FY FY FY FY FY FY /2008 First West Coast Water Utility Workshop on Workforce Development 6/ Creation of Workforce Development Task Force 6/2009 BAYWORK Kick-off Meeting 6/ Creation of BAYWORK Charter 6/2011 First BAYWORK Strategic Planning Meeting 8/2011 Adoption of BAYWORK Business Plan 1/ Creation of BAYWORK Website /1/2008 7/1/2009 7/1/2010 7/1/2011 7/1/2012 7/1/2013 7/1/2014 Number of Signatories

6 Candidate Development How the SFPUC contributes to and benefits from a regional approach to candidate development

7 Shared development of outreach materials

8 Shared Outreach Providing information on careers in the water and wastewater industry Electronic Maintenance Technician Shawn McIntyre at the College of San Mateo

9 Shared development of BAYWORK Website Information on missioncritical jobs and how to prepare for them 75 profile and 42 videos Employer Location Map Training Location Map

10 Career Profiles and Videos

11 Regional Information on Jobs and Training

12 Baywork Facebook Page Facebook.com/baywork

13 Website Supports Recruitment 28 water/wastewater agencies used Jobs and Internship posting function last fiscal year 5,412 hits to the Job and Internship page during FY

14 Jobs and Internships Board

15 Internships and Apprenticeships Held workshop this spring at Santa Clara Valley Water District-- now working on an Internship Guide Working with community college system to develop apprenticeships Photo of new ire here

16 BAYWORK Open House 1

17 Staff Preparedness We learn from each other about best management practices in documentation, staff development, technical training, and knowledge management

18 Asset: Excavator

19 Asset: Knowledge of Excavator Operator

20 Risks of Inadequate Staff Knowledge Danger to staff and public safety Drinking water contamination Water supply interruptions Environmental impacts Failure to meet regulatory requirements Damage to equipment and property Higher operations and maintenance costs Poor customer service

21 Training Bulletin Board

22 Workshop on Effective Use of Technology

23 PowerPoints and videos on website

24 Using Technology to Teach

25 PowerPoints and videos on website

26 Staff Site Preparedness: Visits to Star Utilities Lessons Learned from Utility Visits (Aug-Oct 2012) Union Sanitary District Colorado Springs Utilities Littleton-Englewood Wastewater Treatment Plant San Diego Metro Vancouver Lessons Learned Workshop February 2013 Report published June 2013

27 Colorado Springs Utilities Site Visit Instructional Design and Video Expertise

28 Lessons Learned from Star Utilities Apply an asset management approach Bring the right skill sets to the work Make an investment commensurate with the task Customize training options to meet training needs Provide easy on-line access to information

29 SFPUC Availability of Knowledge Management Tools Water Supply and Treatment Division

30 Training Materials Being Developed to Address Training Needs Align with leader guide Complement content covered in training

31 Use of 3D Imaging

32 Workshops on Wheels 3 workshops last fiscal year North Bay, East Bay, and South Bay 138 attendees from 34 water/wastewater agencies Workshop materials and report posted to website

33 Handouts and videos on website

34 Staff Training Day

35 Training Buffet Class Schedule

36 Future Directions Maintain what s working Implement new initiatives Increase use of existing tools Engage continually broadening group of agencies and stakeholders

37 Candidate Development Initiatives Expanded outreach through presentations, materials, and website 2015 BAYWORK Open House How-To Guide on Successful Internships Develop contextualized learning tools

38 Staff Preparedness Initiatives BAYWORK Training Buffet SFPUC Water System Improvement Program Workshop on Wheels Maintenance and Asset Management Workshop Increase use of Training Bulletin Board Showcase of Best Management Practices in Staff Training

39 Cost-effectiveness through collaboration Video Brochure

40 DISCUSSION