Telecoms Industry Overview

Transcription

1 Prepared by Barrett Centre This industry overview is drawn up from the results of 80 assessments from 0 different countries. The percentage numbers are calculated using a weighted average, in order to ensure each assessment is proportionately represented. BARRETT VALUES CENTRE, IRS, IROS and CULTURAL ENTROPY are registered trademarks of Barrett Centre, LLC.

2 Level Personal (PV) Current Culture (CC) Desired Culture (DC) IRS (P)=--0 IRS (L)=0-0-0 IROS (P)=0---0 IROS (L)= IROS (P)=---0 IROS (L)= commitment 9% (I) % (O) % (R) Matches accountability % (R) cost reduction (L) % (O) % (O) PV - CC 0 honesty % (I) bureaucracy (L) % (O) continuous improvement % (O) CC - DC positive attitude % (I) % (R) accountability % (R) PV - DC new requests integrity 0% (I) respect (R) results orientation goals orientation % (O) 0% (O) innovation commitment % (O) (I) Cultural Entropy: Current Culture % adaptability (I) humour/ fun % (I) responsibility % (I) silo mentality (L) continuous improvement confusion (L) 9% (O) 9% (O) 8% (O) efficiency quality leadership development % (O) 0% (O) 0% (O) trust % (R) short-term focus (L) 8% (O) open communication 9% (R) Black Underline = PV & CC Orange = PV, CC & DC Orange = CC & DC Blue = PV & DC P = Positive L = Potentially Limiting (white circle) Plot I = Individual R = Relationship O = Organisational S = Societal

3 Personal Current Culture Desired Culture % % C % % % % T % % % % % 0% % S % % 8% 0% % % 9% % 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% CTS = -- CTS = -- CTS = 9-9- Cultural Entropy = % Cultural Entropy = % Cultural Entropy = % C = Common Good T = Transformation S = Self-Interest Positive Potentially Limiting Distribution

4 Personal Current Culture Desired Culture % Common Good % 9% % Transformation % Self-Interest 0% % % Cultural Entropy % % CTS

5 Cultural Entropy Report Potentially limiting values reflect the degree of disorder within a system and are found only at levels, and. This table depicts the weighted average percentage of votes for Current Culture potentially limiting values by level. The table only shows values that received % or more of the overall weighted average votes. Level Potentially Limiting (Votes) Cultural Entropy % bureaucracy (%) silo mentality (9%) confusion (8%) hierarchy (%) long hours () information hoarding (%) power (%) of total votes This level of Cultural Entropy score reflects significant issues requiring cultural and structural transformation and leadership coaching. It is important to reduce the Cultural Entropy score to improve performance. Total internal competition (%) blame (9%) empire building (%) cost reduction (%) short-term focus (8%) control (%) caution () job insecurity (9%) % of total votes 9% of total votes % of total votes Cultural Entropy Table

6 Jumps A value jump occurs when there are more votes for a value in the Desired Culture than in the Current Culture. Listed below are the values with the largest increase in votes. The values in bold are represented in the Desired Culture. Current Culture Votes Desired Culture Votes Jump accountability % % % continuous improvement 9% % % employee recognition % % trust 8% 8% 0% innovation % % 0% coaching/ mentoring % % 0% excellence 8% % 9% long-term perspective % % 9% employee fulfilment % % 9% efficiency % % 9% Jumps Table

7 Positive Distribution This diagram shows the percentage of positive values by level. The table indicates the top Desired Culture values and Jumps, at the levels where more focus is requested. % % % % % % % % 8% % % % % Level Level Level Level Level Level Level Desired Culture open communication efficiency quality continuous improvement accountability commitment leadership development innovation Jumps employee recognition excellence trust coaching/ mentoring employee fulfilment long-term perspective Personal Current Culture Desired Culture Positive Distribution

8 Current Culture Desired Culture Current Culture Finance cost reduction (L) Finance Fitness External Stakeholder Relations Fitness bureaucracy (L) results orientation efficiency quality Culture External Stakeholder Relations Evolution Trust/ Engagement Direction/ Communication Supportive Environment Evolution continuous improvement short-term focus (L) continuous improvement innovation leadership development Societal Contribution Desired Culture Finance Culture Trust/ Engagement Direction/ Communication Supportive Environment silo mentality (L) goals orientation confusion (L) accountability commitment open communication Fitness External Stakeholder Relations Societal Contribution Evolution Culture Trust/ Engagement Direction/ Communication Supportive Environment Societal Contribution Business Needs Scorecard

9 BNS- Distribution This diagram shows the percentage of all values across the BNS areas. The table indicates the top Desired Culture values and Jumps in the areas where more focus is requested, and all the potentially limiting values. % % % 8% 8% % 0% % 0% % % % 9% % % % % % % % Finance Fitness External Stakeholder Relations Evolution Trust/ Engagement Direction/ Communication Culture Supportive Environment Societal Contribution Desired Culture efficiency quality continuous improvement innovation leadership development accountability commitment open communication Jumps excellence coaching/ mentoring long-term perspective trust employee fulfilment employee recognition Potentially Limiting cost reduction bureaucracy long hours internal competition empire building short-term focus caution silo mentality control blame power confusion hierarchy information hoarding job insecurity Positive - Current Culture Cultural Entropy: Current Culture Business Needs Scorecard- Distribution Positive - Desired Culture