ISO/IEC 17025: 2017 General Requirements for the Competence of Testing & Calibration of Laboratories

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1 An Intensive 5 Day Training Course ISO/IEC 17025: 2017 General Requirements for the Competence of Testing & Calibration of Laboratories Dec 2018, Dubai Dec 2019, Dubai 09-MAY-18 This course is Designed, Developed, and will be Delivered under ISO Quality Standards

2 ISO/IEC 17025: 2017 General Requirements for the Competence of Testing & Calibration of Laboratories WHY CHOOSE THIS TRAINING COURSE? This PetroKnowledge training course is an introductory look at ISO/IEC and its requirements for demonstrating the technical competence of testing and calibration laboratories. In this training course, you will be introduced to the accreditation process and you will also gain insight into the interpretation of the requirements of this international laboratory standard. ISO International Standards Organization IEC International Electro Technical Commission This comprehensive PetroKnowledge training course will illustrate the ISO17025 requirements for testing laboratories, relevant to the operation of their management system, technical competency, validity of analytical results, and the use of Laboratory Information Management Systems (LIMS) as a tool in satisfying the above. In particular, the importance of LIMS implementation in meeting the traceability requirements of ISO will be addressed. The training course will also demonstrate the compliance of ISO with those ISO 9001 and GLP (Good Laboratory Practice) requirements that are relevant to the scope of testing services. In addition, Management and Technical personnel of analytical laboratories will recognize the dire need of implementation of the Standard within their Organization in order to satisfy the needs of their customers and general market needs (e.g. Regulatory Authorities and organizations providing recognition). This Petroknowledge training course will feature: Management requirements of ISO Quality manual, Document control, Tenders, Suppliers, Service to the customer, Internal audits Technical requirements of ISO Personnel, Equipment, Traceability, Reference standards, Sampling, Quality assurance of results, Test Certificates, O & I s Definition of Laboratory accreditation: Accreditation Bodies (AB s) and Multilateral Agreements (MLA, MRA, ILAC) on cross frontier recognition of accreditation Basic guidelines on the design of a LIMS Implementation of a LIMS, in the context of ISO WHAT ARE THE GOALS? By the end of this Petroknowledge training course, participants will be able to: Understand and implement Good Laboratory Practice (GLP) in their organizations. Comprehend the importance of assuring quality of test and calibration results Apply traceability from sample receipt and analysis scheduling until delivery of results, through the implementation of LIMS Design LIMS on the basis of ISO requirements. Realize the need for continuous review and improvement of LIMS systems, based on market and regulatory requirements WHO IS THIS TRAINING COURSE FOR? This training course is suitable for a wide range of professionals involved in Quality Assurance (QA) in analytical laboratories, but will greatly benefit: Management and technical personnel of analytical laboratories, in a wide spectrum of activities (e.g. oil refinery, food and utility industries including potable and wastewater treatment plants, and commercial analytical laboratories) Technicians, Specialists and other personnel involved in laboratories Those laboratories that are in the process of obtaining ISO accreditation and those planning to implement a LIMS Newly recruited laboratory scientific personnel Laboratory accreditation consultants

3 HOW WILL THIS TRAINING COURSE BE PRESENTED? This training course will combine presentations with instructor-guided interactive discussions between participants relating to their individual interests. Practical exercises, video material and case studies aiming at stimulating these discussions and providing maximum benefit to the participants will support the formal presentation sessions. Above all, the course leader will make extensive use of case examples and case studies of issues in which he has been personally involved. ORGANISATIONAL IMPACT Here are additional benefits per the Standards compliance for your organization: Increase of confidence in Testing/ Calibration data and of personnel performing work. Better control of laboratory operations and feedback to laboratories as to whether they have sound Quality Assurance System and are technically competent. Potential increase in business due to enhanced customer confidence and satisfaction. Customers can search and identify the laboratories accredited by The Accreditation Member Body for their specific requirements from their website or Directory of Accredited Laboratories. Users of accredited laboratories will enjoy greater access for their products, in both domestic and international markets, when tested by accredited laboratories. Savings in terms of time and money due to reduction or elimination of the need for re-testing of products. Improved national and global reputation and image of the laboratory. Continually improving data quality and laboratory effectiveness. It Qualified ISO experts working in your laboratory Confidence in continuing compliance with ISO More efficient and accurate testing and calibration processes Increased stakeholder trust in your quality control PERSONAL IMPACT ISO will help drive individual development of systematic processes that consider the broader context, taking into account the risks, opportunities, legal requirements and more, which will help to embed lab safety and compliance firmly to improve OH&S performance. Employees will take an active role in compliance helping to reduce lost time due to accidents or ill health creating a better working environment for your lab personnel and reducing costs and downtime in the process. ISO/IEC 17025: General Requirements for the Competence of Testing & Calibration of Laboratories

4 Membership No.: DAILY AGENDA Day One: Introduction to ISO Requirements ISO contents Organization Responsibilities Introduction to control of documents & records Use of LIMS for managing records Requests for tenders Suppliers/Subcontractors Detailed record keeping through LIMS LIMS design Basic considerations Day Two: Service to the Customer & Internal Audits as a Tool for Quality Assurance Service to the customer - Complaints Control of non-conforming work/testing Corrective/Preventive actions Implementation & Monitoring of corrective actions Control of records Internal auditing as a tool for addressing complaints & implementing a proactive strategy Management review Day Three: Technical Requirements Personnel and Test Method Development Technical records LIMS as a unique traceability tool Personnel (scientific, technical, administrative) Accommodation & Environmental conditions Test methods & Method validation. Estimation of uncertainty of measurement Selection of methods Laboratory-developed methods, Non-standard methods Control of data for all of above topics Use of LIMS as a data recording tool Day Four: Technical Requirements Equipment and Quality Assurance Measurement traceability through LIMS Equipment Measurement traceability, Reference standards & Reference materials Sampling Handling of test items & The role of LIMS as the first link in the sample traceability chain (from sample login to issue of Test Certificate) In-house testing & subcontracted analysis. Issuing of relevant working forms using the LIMS Quality Assurance (QA) of test results & Ways of reporting the test results The LIMS contribution to assuring traceability of QA and Analytical data Day Five: Technical requirements Test reports, Implementation of LIMS & Accreditation Requirements Format of Test Certificates & Amendments of Test Certificates Use of LIMS for issuing Test Certificates and keeping track of changes Opinions & Interpretations (O&I s) on Test Certificates Electronic transmission of results LIMS contribution to assist in speedy, targeted and foolproof delivery of results Preparation & Application for accreditation Role playing Internal/External audits exercise QUALITY CERTIFICATION Member of Clear Concepts. Clean Environment. The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc. ISO/IEC 17025: General Requirements for the Competence of Testing & Calibration of Laboratories

5 ISO/IEC 17025: 2017 General Requirements for the Competence of Testing & Calibration of Laboratories 4 DATE VENUE FEE($) Dec 2018 Dubai - UAE 4, Dec 2019 Dubai - UAE 4,950 This fee is inclusive of Documentation, Lunch and Refreshments Please use BLOCK CAPITALS to fill in this form. It is important that you read carefully through all information before starting to complete the form. REGISTRATION DETAILS Family Name: First Name (Mr./Ms.): Position: Company: Mailing Address: Telephone: Mobile: Fax: AUTHORISATION Authorisation By: Position: Company: Mailing Address: Telephone: Mobile: Fax: IN-HOUSE TRAINING Maximize your training budget and have several members of your staff, who require specific training, to attend with the advantage of not incurring additional travel costs when attending a public training courses & seminars. Would you like a PetroKnowledge training course delivered at a time or location to suit you? Would you like PetroKnowledge to tailor a course from our comprehensive library of programmes? Or would you like us to create an entirely new, bespoke course to suit the exact needs of your organisation? Working in partnership with our clients, PetroKnowledge provides an enjoyable, creative learning experience that enables participants to develop their skills and knowledge. We can deliver not only generic, off-the-shelf courses from our extensive learning portfolio, but we can provide tailored as well as bespoke learning on any aspect of skill development or knowledge. Our in-house courses are conducted by the same expert trainers who conduct PetroKnowledge public courses so you can be assured they will fulfill the learning objective of any organisation

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