CSS Administrative Staff Mentoring Program

Transcription

1 CSS Administrative Staff Mentoring Program

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4 Statement of purpose: The CSS Administrative Staff Mentoring Program provides an opportunity for experienced administrative staff to help and guide less-experienced CSS administrative staff who seek out ways to improve their identified area of needs as part of their individual plan for professional development. Definition: Mentoring is a voluntary professional relationship between a seasoned employee and a less-experienced employee. Regular personal contacts provide an opportunity for the mentor to share experience, insight and professional wisdom, as well as guidance and career information to help participants achieve professional growth. Mentoring conveys advice and guidance that is not readily available in formal training or routine job experience. Benefits: Mentors benefit by reinforcing their own knowledge and experience as they help others, while participants gain increased job proficiency, job satisfaction and increased potential for advancement. However, mentoring does not provide for position change or promotion. Who May Participate: With immediate supervisor s approval, any CSS administrative staff Methods of Delivery: One-on-one Group mentoring (one or more participants by one mentor) Phone conferences or Lync meetings

5 General Rules: Employees interested in participating in the mentoring program will complete an application and give it to the program coordinator. Participants will be asked to select from the list of approved mentors. Interviews will be arranged via Lync between a potential mentor and participants to determine the best possible matches. EXPECTATIONS Mentors should: With immediate supervisor s approval, serve as a resourceful role model for the participant(s) for a minimum of agreed upon hours in a 12-month period [from entry date into program] Demonstrate proficiency and initiative toward the management of their professional development and career Be committed to achieving the objectives of the mentoring program Demonstrate a high degree of patience and cooperativeness in working with others Be able to provide constructive feedback to participants on issues which will impact career development Be tactful, diplomatic, sensitive and empathetic in assisting the participants Participants should: Have an eagerness to learn and a willingness to accept new and more challenging experiences Have a desire to work and improve Minimum requirements for participation: Supervisory approval

6 APPlICATION AND SElECTION PROCESSES Participants will: Submit completed application to immediate supervisor for review and signature Submit application, signed by supervisor, to program coordinator Receive a letter and/or regarding final selection from program coordinator Training: Mentors training and participants orientation will be conducted via Lync Evaluation Follow-up contact with the participants via Lync by program coordinator (to collect data from participants) Quarterly report by coordinator to management using and/or face-to-face Participants complete an end-of-the-year evaluation form and send to program coordinator Annual survey of mentors and participants

7 Administrative Mentoring Program Application (to be completed by candidate) Part 1 Participant name: Office name: Office physical address: User ID: Date of application: What are you looking for in a mentor? Type of office: Community Action Program District Attorney DHS Private Signature of participant: Part 2 Office manager name: Immediate supervisor name: Immediate supervisor signature: Send application to: DHS-CSS Attn: Shade MaKinde P.O. Box Oklahoma City, OK Assigned mentor name: Coordinator signature: Date: For official use only

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9 Administrative Mentoring Program Evaluation Form Application (to be completed by participant) Name of your mentor: Office of mentor: Mentoring by: Phone Lync Other: What areas of mentor s expertise were covered/discussed with you during the mentoring? How often do you meet with your mentor? Average length of meetings? What is your overall experience with your mentor? Were any topics not adequately covered? Was training suggested/recommended by your mentor? Do you wish to continue in the program? Yes No With this mentor? Yes No Suggestions/comments: Signature of participant: Send evaluation to: DHS-CSS Attn: Shade MaKinde P.O. Box Oklahoma City, OK Date:

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12 DHS Pub. No Issued 06/2014 This publication is authorized by Oklahoma Department of Human Services Director Ed Lake and printed by DHS in accordance with state and federal regulations at a cost of $$72.39 for 354 copies. Copies have been deposited with the Publications Clearinghouse of the Oklahoma Department of Libraries. DHS offices may request copies on ADM-9 (23AM009E) electronic supply orders. Members of the public may obtain copies by calling (toll free), by faxing an order to (405) , or by downloading a copy at