BA Role or Skill: David Mantica ASPE Inc. IIBA Lexington, KY Wednesday, August 19 th

Transcription

1 BA Role or Skill: David Mantica ASPE Inc. IIBA Lexington, KY Wednesday, August 19 th

2 Agenda A look at the SDLC Crossing the Chasm Decisions in SDLC Overview and Roles in the SDLC The Challenge Model of the Challenge Need BA brief history What is it Growth Disruptions Agile PMI PBA BA Evolution model BA evolutionary model Moving to being a trusted advisor The outgrowth of the PM role What is a PM to do? Career Path Trusted Advisor pathway

3 Section One THE SDLC

4 A Picture of the SDLC The Chasm The Business Camp Internal Business Customers Biz Talk Business Analysts Project Managers Translators The Technical Camp IT Department Tech Talk Systems and software must reflect the needs of your business functions and your goals.

5 Business Environment Vision Mission Values Goals and Objectives Business Needs/ Opportunities Projects IT Needs/ Opportunities RESULTS STAKEHOLDERS

6 Overview of the SDLC SDLC = Systems and Software Development Lifecycle Methodology used to build software or systems Positions in-between the business and hard core IT Organization that develops software and business systems for an organization Positions in the SDLC can include: Process modeling (BPM) Requirements Elicitation (BA) Project / Portfolio Management (PM) Testing (QA, QC, Testers) Systems Architecture (EA) Developers/Programmers

7 SDLC Overview In Project Phases Roles Project Sponsor Project Manager Customer Business Analyst Software Testers Software Developers Initiation Approve project Allocate funds Charter project Investigate constraints Write charter Identify need Request project Analyze need Investigate options Study feasibility Recommend approach Planning / Requirements Design / Development Testing Acceptance / Deployment Approve Plan Approve changes Approve changes Approve changes Begin WBS Populate WBS Complete plan Identify high-level requirements Identify requirements Approve requirements Document deliverables Identify BA tasks Document requirements Finalize requirements Identify testing tasks Estimate effort Identify development tasks Estimate effort Monitor & control Manage changes Evaluate design implications Evaluate implementation Approve changes Validate design implications Validate implementation Maintain requirements Design test strategy Develop test cases, data, etc Change tests Design software Develop software Unit test Software integration Implement changes Monitor & control Manage changes Evaluate defect implications Approve changes Triage defects Maintain requirements Test software Test system integration Report defects Test changes Deploy to test environment Correct defects Implement changes Monitor & control Manage changes Close project Acceptance testing Evaluate defect implications Approve changes Accept product Support acceptance testing Triage defects Maintain requirements Support deployment & training Support acceptance testing Document defects Test changes Deploy to acceptance environment Correct defects Implement changes Deploy product

8 Defining Our Challenge Our development teams are building something that doesn t exist. The customer is attempting to describe what they imagine this non-existent product should be. Our developers then try to imagine what the customer is describing and the build the product they believe they heard the the customer describe. And finally, the first opportunity anyone has to truly see if the product built is one that the customer needs and wants is after development is complete.

9 How do I get what I want from my efforts? Where does software develop fit?

10 New Project Law: s + s + $ how Agile sees project world on time all scope within budget happy customer Schedule: Scope: Budget: Project delivered within the timeframe originally identified No date slips Every milestone achieved Everything originally requested is delivered Everything delivered works perfectly as the customer requested, no bugs Did not spend a single cent more than originally estimated to spend Did not need any additional resources, hardware, etc. throughout entire project + +

11 BA Brief History Software Engineers (very technical) Systems Analysts (Design Document) Connected by Architect work IIBA BA vision (2003) In project focus on need based on defined project scope 2015 beyond out of project definition of need and understanding of business function Enterprise Analysis / Business Architecture

12 Critical SDLC Position: BA Position Overview Enterprise Analysis (business case) Project scope Process modeling Requirements Analysis, Elicitation, Management Converting from technical (systems) to business (functional) requirements Position Profile Should act a lot like a Product Manager Should have solid user knowledge of system, power user Should be technical enough to talk-the-talk Much more concerned about outcome than budget, schedule or costs Must be able to state business case of system/software

13 Who or What Governs the BA Role International Institute of Business Analysis (IIBA) Overall Started in Canada, now based in Atlanta 11 years old BA Body of Knowledge (BABOK) Current version 2.0, but moving to 3.0 by late 2014 or early 2015 Two certifications: Certified Business Analyst Professional (CBAP) Certification of Competency in Business Analysis (CCBA) New PMI-PBA certification potential impacts Still in infancy Doers know it and love it. Companies don t know what it is or offers BA position means something slightly different to different organizations BABOK 3.0 getting a lot of negative feedback

14 Median pay: $76,200 Top pay: $109, year job growth: 22.1% Total jobs*: 544,400 Growth in BA Role What they do all day? These tech experts keep companies caught up with the latest technology to improve efficiency and production. Better computer programs can mean big cost cuts for businesses, so IT business analysts are in high demand, especially these days. --J.A. Source CNN Money

15 Section Two DISRUPTION

16 What is Agile?? Important Observation Plan-driven Development VS. Adaptive Development

17 Agile in a Nutshell Transformational way of working Built on a foundation of principles and values No one-inch-thick rule book From those values and principles come practices Like daily stand-up, retrospective, story points, etc. Practices are organized into flavors Agile flavor model on next slide Highly extendable very similar to open source Scrum is to Agile like Red Hat is to Linux

18 The Mechanics of Scrum, where does BA fit??

19 BA Role In Iteration First off, Iterations are work-specific, not role-specific Work specific BA actions include: Chunk requirements into User Stories Provide input on need and prioritization of Stories Write non-functional test cases Perform non-function tests / acceptance tests Write specifics Write documentation / training In Iteration, work focuses on only one aspect of the BA skill set. In Agile a lot of the role is in and around Iteration zero

20 Is BA Work A Role or a Skill? IIBA (International Institute of Business Analysis) Sees the BA as a role Specific function in defining what is going to be done and how it is going to be done Agile (the way of working) Sees the BA as a skill Focused around writing and managing requirements and testing output at user interface level How does PMI see BA Work?

21 PMI-PBA Demographics and Certification Vision Based on the make up of the PMI-PBA designation PMI sees the BA as a skill It is something that can be added to a professional s set of skills and tools Anyone in the SDLC and beyond can gain these skills based on their experience level The skills certified are tied to in project BA work The skills are transfer to what is needed in an agile production environment

22 The BA Evolutionary Model

23 BA Trends: Out of Project 1. Future State Modeling 1. Automation process and data flows 2. Enterprise Analysis 1. Reviewing solution options 2. Business case development 3. Business Architecture 1. Organization strategy and function by business unit 2. Planning organization adjustments based on automation / project goals before project execution 3. In-depth understanding of business capabilities and functions

24 BA Career Path

25 Moving into the role of Internal management consultant

26 Thank you!!! I appreciate your time. David Mantica President, ASPE Training