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2 Tips for the Webinar Tweeting? Please use these tags: Citrix Tech Support (800)

3 Welcome For More Info / To Register / To Access Archive: Search Webinars or On Demand at TrainingIndustry.com Tweeting? Please use these tags: Citrix Tech Support (800)

4 Today s Speaker Kate Nugent Director of Product & Training, The Ariel Group

5 What We ll Cover: Essential presence skills your high potentials need to be successful leaders. A definition of business presence that moves beyond gravitas Strategies for incorporating these skills into training and coaching to build your leadership pipeline.

6 What is your role in training tomorrow s leaders? Analyze business needs Develop strategy Curriculum design Delivery and facilitation Other/just interested

7 What keeps you up at night? Training against a changing leadership model High-potentials leaving company Just Millennials. General lack of bench strength/readiness Big skill gap, little budget

8 The Current State: Next Generation Leaders lack key competencies: The ability to create and communicate a compelling vision. The ability to think critically, including creative and strategic thinking. This results in a serious lack of leadership bench strength in many organizations. Trends in Executive Learning 2014, Pearson Learning

9 The Opportunity When looking at career goals, today s Millennials are just as interested in how a business develops its people and its contribution to society as they are in its products and profits. Deloitte Millennial Survey, 2015

10 The Opportunity Millennials socially focused perception of leadership encompasses individuals, as well as organizations. The personality traits of individuals identified as true leaders include: Strategic thinking Being inspirational Strong interpersonal skills Vision Passion and enthusiasm Decisiveness Deloitte Millennial Survey, 2015

11 Recommendations: Coaching and development start at Day 1 Leadership/communication training is separate from action-learning, on-the-job training Organizational leaders must demonstrate inspiring communication linked to the vision Trends in Executive Learning 2014, Pearson Learning Leadership training should address specific presence needs and challenges at each level while building skill for the future. The Ariel Group

12 PRESENCE (AT ALL LEVELS) The ability to connect authentically with the hearts and minds of others, in order to motivate and inspire them toward a desired outcome.

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14 Which element is most essential to future leaders? Which one is hardest to train?

15 Early Career Professionals

16 No behavior is insignificant. When we interact together, our brains are counting the blink rate and registering even the tiniest head movement. Keith Johnstone

17 Early Career Professionals Being Present and Self-Knowing Presence in the audience Phone etiquette How to Coach: I m noticing Framing it in terms of energy

18 Early Career Professionals Reaching Out and Expressive Forget the WIIFM, try the WIIFT Before an update or a meeting, pause: What s in it for them? What do they care about? What do they need to hear? How do they like to be communicated to? (The more senior the audience, the shorter the message)

19 Early Career Professionals How to coach: Encourage them to ask questions before responding, even if they think they know Encourage managers to say what they are interested in when they ask for an update

20 Mid-career Professionals and Managers

21 Mid-Career Professionals and Managers Putting it all together (PRES) Delivering complex data to a variety of audiences What s the story? Nurturing relationships across silos How to coach Leaders and managers model techniques of story and metaphor in their own presentations Encourage talent to get to know each other personally. Build in time to check in vs. jumping to business.

22 Leaders

23 Leadership is autobiographical. If I don t know who you are as a person, I don t know who you are as a leader. - Noel Tichy, The Leadership Engine

24 Leaders Inspiring followership and trust Communicate values regularly Align values with the organization s values Use story Walk the halls and talk to people How to coach: Include lower level people in 360, ask about these behaviors

25 Summary: SENIOR Communicate with values to inspire & engage Walk the halls MID-LEVEL Influence various audiences using story and metaphor Build relationships across silos EARLY CAREER Be a good audience member Think WIIFT?

26 Q& A arielgroup

27 Upcoming Webinars August 18: Stop Presenting Boring Content: New Science of Presentations August 26: Get a Taste of Boss Sauce: 14 Key Ingredients for First-Line Leaders September 15: The Journey to Behavior Change Is Only Four Steps For More Info / To Register / To Access Archive: Search Webinars or On Demand at TrainingIndustry.com

28 More Ways to Get Involved Become a CPTM Sept Boston, MA Oct San Francisco, CA Our webinars count as one hour of continuing education for maintaining the CPTM credential. Join our LinkedIn Group to continue this discussion. Visit the TrainingIndustry.com Webinars page for more information.

29 Thank You On behalf of TrainingIndustry.com, thanks to: Today s Speakers: Kate Nugent Today s Sponsor: The Ariel Group Questions or Comments? Please contact Lea Johnson: ljohnson@trainingindustry.com