Volunteer Management Certificate Program

Transcription

1 Volunteer Management Certificate Program Everything you need to know to be an effective, energized and inspiring leader of volunteers. Fall and Winter 2013 Professional development opportunities for Volunteer Managers and those who volunteer or work in the non-profit sector.

2 Volunteer Management Workshops 2013 Volunteer Management Fundamentals (VMC101) (4 days 24 hours total) Fee: $395 Sep 23-24, Oct AM 3 PM Stanley Milner Library 7 Sir Winston Churchill Square Nov 14-15, AM 3 PM Edmonton Chamber of Voluntary Organizations Suite 258 Bonnie Doon Shopping Centre ( Ave) Are you new to your role in volunteer management and feel a need for some formalized training? Is your organization just beginning to build support for a volunteer program, or in the process of implementing a new volunteer program? Then this professional development opportunity is perfect for you! Day 1: Day 2: Day 3: Day 4: Introduction to volunteerism and planning for a volunteer program Recruitment and selection of volunteers Training, orientation, recognition and retention investment in volunteer involvement Risk management Workshop participants must commit to attend all 4 sessions, as each session has information that is dependent on the previous session. Upon completion of all 4 sessions (total of 24 hours), you will receive a certificate of completion. Only 14 participants are accepted into this unique learning opportunity as our experience has shown that smaller class sizes provide an optimal leaning environment. Leadership and Management for Volunteer Managers (VMC 102) Oct AM 3 PM Canadian Mental Health Nov AM 3 PM Canadian Mental Health We get so involved with the work that must be completed, we are often not aware of our leadership or management approach. Have you ever asked yourself what type of leader am I and what is my leadership style? How would your volunteers, clients, staff and vendors answer that question? In this 2-day, interactive workshop, you will: Define leadership versus management - leadership entails more than managing Learn the difference between effective and ineffective leadership Discover how your leadership style contributes to your success. Learn how to approach and motivate people, provide direction and implement plans. Identify the most common styles of leadership and their impact Discover your leadership style Implement your leadership style Risk Management for Volunteer Managers (VMC 103) Oct AM 3 PM Canadian Mental Health Nov AM 3 PM Edmonton Chamber of Voluntary Organizations Suite 258 Bonnie Doon Shopping Centre ( Ave) It makes no difference whether staff or volunteers provide a service, if something goes wrong, your organization could be exposed to liability. Managing risk doesn t have to be an intimidating or overwhelming task! A successful risk management strategy is one that is tailored to your organization.. During this 2-day workshop, you will discover what is risk and risk management, define the in-depth process of risk management, implement a plan, and evaluate the outcomes. The goal of a Risk Management Plan is to protect your organization, staff, volunteers, and clients. The more you can make risk management a part of your organization s culture, the more it puts your organization, rather than the potential risks, in charge.

3 Orientation, Training and Supervision of Volunteers (VMC 104) Oct 31-9 AM 3 PM Canadian Mental Health Nov 1 Whether the role of a volunteer is basic and routine or more complex, the same level of training, guidance, and supervision must be provided in order to help your volunteers perform their tasks to the best of their ability. Increase your ability to engage volunteers, run dynamic orientations, effective training, and provide support and supervision. As a result, you will also increase the capacity of your volunteer program helping volunteers gain skills, expand their responsibilities, move into leadership roles or shift their placements within your organization. Orientations, ongoing training and supervision are key opportunities to reflect back to volunteers the important impact they are having on your organization and clients, while also serving to maintain their engagement with your organization. Volunteer Recognition and Retention (VMC 105) Nov AM 3 PM Canadian Mental Health Once you have engaged volunteers through orientation, training and supervision, you want to continue to provide them with opportunities to grow and contribute while ensuring they understand the impact they are making. Volunteer turnover can significantly affect the organization as well as other volunteers. In this 2-day workshop, participants will discover how to keep those volunteers by using retention strategies such as: Understanding volunteer motivation Learning to be a flexible and adaptable volunteer manager Meaningful volunteer recognition strategies Working with your volunteers to create a plan to manage their engagement. Grant Writing Essentials (VMC 106) Instructor: Tim Haak (1 days 7.5 hours total) Fee: $145 Nov 2 9 AM 4:30 Canadian Mental Health PM Writing funding proposals is a key element in the overall fund development plans for most organizations. In this 1-day workshop, you will explore the world of writing to prospective funders requesting their support. You will learn: About the world of funders How to determine if your project fits within the funding interests of prospective funders and within your organization How to prepare yourself and your organization to make this targeted appeal for support Increase your chances for success by improving your understanding of how to prepare well focused proposals. Ethics and Fiscal Management for Volunteer Managers (VMC 107) Oct AM 3 PM Canadian Mental Health In this 2-day workshop, you will discover how to: Understand and commit to core values Honour ethical principles and apply these to your volunteer programs Define budgets, and techniques on creating effective budgets Apply principals of effective resource management to maximize efficiencies Your course has given me the strength, confidence and motivation to move forward with my dreams for my organization ~Past Program Participant

4 Board Development (VMC 108) (1 days 6 hours total) Fee: $145 Oct 19 9 AM 3 PM Canadian Mental Health Are you a new board member wanting to learn more about your role, or an experienced board member wishing to enhance your skills and work effectively as a team? Then this 1-day workshop is perfect for you. Board members of non-profit organizations will learn: Legal and ethical responsibilities Their role in governing the organization How to avoid staff and volunteer burnout How to develop policies How to make consistent decisions To encourage teamwork between the board and staff This workshop focuses on incorporated not-for-profit organizations. Limit of 3 board members per organization. Policies and Procedures for Volunteer Managers (VMC 109) Event Planning for Volunteer Managers (VMC 110) Sep AM 3 PM Stanley Milner Library 7 Sir Winston Churchill Square Dec AM 3 PM Edmonton Chamber of Voluntary Organizations Suite 258 Bonnie Doon Shopping Centre ( Ave) Events are critical to the success of many non-profit organizations. Whether it s a fundraiser, volunteer appreciation, bottle drive or information session it s an event! Volunteer managers, need to be able to create successful events for volunteers, and with volunteer engagement. In this 2-day workshop, you will learn how to: Research types of events Create the event plan Manage the planning process Coordinate all elements and details involved for successful execution of the event Create an evaluation report I have a long list of tools/ideas/thoughts to take back and apply to upcoming events. I feel inspired to fine tune the planning and execution of events! ~ Past participant Sep 30- Oct1 9 AM 3 PM Canadian Mental Health Dec AM 3 PM Canadian Mental Health Policies and procedures are often about writing down what you are already doing. Make it a manageable task by keeping it simple and doing it over a period of time. In this 2-day workshop, you will discover: The basic framework on how to develop and define policies and procedures Define board policy versus management policy What should be included, create a policy checklist, and introduce new policies and procedures to volunteers. The VMC curriculum is based on current internationally accepted core competencies and a body of knowledge which serves as a foundation. This certificate program is a step in the right direction for individuals who seek to achieve industry designations such as CAVR Canadian Administrators of Volunteer Resources. The VMC offers professional development for individuals developing a career in the voluntary sector as well as those who have been active in the sector for years and who wish to refresh their skill set, learn new skills, or stay on top of trends in volunteerism and the non-profit industry. Students may register for individual courses or complete all of the courses and capstone in order to achieve the Volunteer Management Certificate. Students working toward the Volunteer Management Certificate must complete courses VMC101 through VMC110 and the capstone project, VMC111, which consists of a complete portfolio of a volunteer program.

5 Volunteer Management Certificate Program About the program Volunteer Managers often have many roles. The responsibility for volunteer management may be assigned to staff whose primary function lies elsewhere, for example: administrative assistance, fund development, human resources or special event planning. Effective management of volunteers is a crucial element for the success of the 8,000 non-profit organizations in the Edmonton Region half of which are run entirely by volunteers. Many organizations could not function without the generous contributions of their dedicated volunteers. The Volunteer Management Certificate (VMC) program will provide participants with the knowledge, tools and networking opportunities to align their work with the strategic mission and values of their organization. This in turn strengthens capacity within the organization and the non-profit sector to fulfill their mission. Participants will not only be presented with the most current and emerging information that relates to the voluntary sector, but also are given many opportunities for interactive learning. Past participants have noted that the course is an excellent opportunity to develop professional relationships that will support and connect them following this rich learning experience. Students can take individual courses or complete all of the courses and earn the Volunteer Management Certificate. Students working toward the certificate must complete courses VMC101 through VMC110 and the CAPSTONE project, VMC111, which consists of a complete portfolio of a volunteer program. Cancellation Policy While volunteer Edmonton strives to ensure there are no disruptions in our training, there may be occasions where issues arise that are beyond our control. We are committed to notifying you within 72 hours of any training changes. In the case where training is rescheduled, this will be done as soon as possible and participants have the option of transferring to the rescheduled session or a refund will be issued. A minimum of 6 participants is required to run any of the VMC program modules. Register now! For more information about any of these training sessions, please contact Amanda Sokol, Volunteer Edmonton Program Coordinator at voled@volunteeredmonton.com or Call Milena Santoro - Facilitator Profile The VMC was developed, and will be delivered by Milena Santoro, CMM CMP PIDP. She is an author, international professional speaker, educator, award winning certified meeting and special events professional who has earned many accolades managing events for corporations, international associations, social clients and non-profit agencies. Milena is President and CEO of MS Productions Inc. She is an active member of the volunteer community, serving in various leadership roles: facilitator for the Alberta Culture Board Development Program, President of Volunteer Management Group Edmonton Chapter and Committee, and Professional Development for CAVR. Education is a passion and focus for Milena. Since 2000, she has been instrumental in the development of many industry programs and has spoken and delivered hundreds of seminars and workshops at various local and international industry events. To learn more about Milena, visit or connect with her at: M E milena@milenasantoro.com S F milenasantoro & msproductions P milena santoro Tim Haak Facilitator Profile Tim has been helping non-profit organizations achieve success and build capacity for over 20 years. He provides up-to-date expertise in organizational development, governance, planning, revenue generation, volunteer development, program delivery, and association management. Tim has extensive experience in grant writing and fundraising for non-profit agencies and he shares that knowledge through consulting, facilitating and training. Tim is an active member of the Alberta Association for Fundraising Executives, among many other organizations.

6 Training Schedule (At-A-Glance) Volunteer Management Certificate 2013 September - December VMC 101 Volunteer Management Fundamentals (24 hours = 4 days) September 23, 24, October 7, 8 9:00 AM 3:00 PM Stanley Milner Library November 14, 15, 25, 26 9:00 AM 3:00 PM Edmonton Chamber of Voluntary Organizations VMC 102 Leadership and Management for Volunteer Managers (2 days = 12 hours) October 17, 18 9:00 AM 3:00 PM Canadian Mental Health Association November 7, 8 9:00 AM 3:00 PM Canadian Mental Health Association VMC 103 Risk Management for Volunteer Managers (2 days = 12 hours) October 2, 3 9:00 AM 3:00 PM Canadian Mental Health Association November 28, 29 9:00 AM 3:00 PM Edmonton Chamber of Voluntary Organizations VMC 104 Orientation, Training and Supervision of Volunteers (2 days = 12 hours) October 31, November 1 9:00 AM 3:00 PM Canadian Mental Health Association VMC 105 Volunteer Recognition and Retention (2 days = 12 hours) November 4, 5 9:00 AM 3:00 PM Canadian Mental Health Association VMC 106 Grant Writing (1 days = 6 hours) November 2 9:00 AM 3:00 PM Canadian Mental Health Association VMC 107 Ethics and Fiscal Management for Volunteer Managers (2 days = 12 hours) October 21, 22 9:00 AM 3:00 PM Canadian Mental Health Association VMC 108 Board Development (1 day = 6 hours) October 19 9:00 AM 3:00 PM Canadian Mental Health Association VMC 109 Policies and Procedures for Volunteer Managers (2 days = 12 hours) September 30-October 1 9:00 AM 3:00 PM Canadian Mental Health Association December 2, 3 9:00 AM 3:00 PM Canadian Mental Health Association VMC 110 Event Planning for Volunteer Managers (2 days = 12 hours) September 11, 12 9:00 AM 3:00 PM Stanley Milner Library December 4, 5 9:00 AM 3:00 PM Edmonton Chamber of Voluntary Organizations