Work. Life. Play. Building the Workplace Experience

Transcription

1 Work. Life. Play. Building the Workplace Experience Melissa Beresford Senior Manager Workplace Strategy & Design, Deloitte Lisa Fulford-Roy Managing Director Workplace Strategy, CBRE Tyler Gilchrist Design Research and Strategy, figure3 Kylie Roth Senior Director Workplace Research, Knoll 1 KNOLL WORKPLACE RESEARCH Work. Life. Play. Building the Workplace Experience 1

2 Agenda Background Context, Influencers and Drivers Panel Discussion Best Practices By 2020, the U.S. Lesson Learned will have 1.5 million too few Q+A workers with college or graduate degrees. 3 These are No Ordinary Times Shocker: 40% of Workers Now Have 'Contingent' Jobs, Says U.S. Government Modern Advancements Forbes Why Social Media Will Fundamentally Change Business Pace of Business MIT SMR Forces of Globalization Changing Demographics Overtime Rule Changes are Coming Globalisation as We Know it is Over Is Your Business Ready? Escalating Economic, and Brexit is the Biggest Sign Yet Forbes Political, Social & The Guardian Environmental Pressures How Demographics Rule the Global Economy The Wall Street Journal 4 2

3 The Workplace Today is a Mass of Blurred Boundaries Work Life Play 5 Millennials are Now the Largest Labor Force 1 in 3 workers today are Millennials Source: Pew 6 3

4 Today s Workers Differ on the View of the Office Generation Most Important Least Important Boomer Acoustic privacy Engaging workplace Gen X Engaging workplace Acoustic privacy Gen Y Engaging workplace Meeting spaces Source: Knoll Research, Generational Preferences: A Glimpse into the Future Office 7 Experiences Over Things Source: Harris Poll for Eventbrite 8 4

5 Executives are Prioritizing the Employee Experience 79% Only 22% rated employee experience very important or important reported that their companies excel at building a differentiated employee experience Source: Deloitte 9 A Multilayered Approach: A Series of Studies Organizations 110 Workplace Executives 40 Workplace Experts: A+D, Academics, CRE, Workplace Executives, Workplace Strategists 1,400+ Knowledge Workers 10 5

6 Five Factors Contribute to A New Way of Working Knoll Inc Group-based Work is the Norm 12 6

7 2. Hospitality and Residential Influences Enter the Workplace Despite Alternatives, Office is Still Home Base 14 7

8 4. Empowered by Choice, Employees Make the Workplace Their Own Management of the Real Estate Asset is Tighter Than Ever 16 8

9 As a Result, the Workplace is Evolving 17 The Workplace as an Experience 18 9

10 5/15/17 Design for an Experience-based Workplace Enhanced interaction Fluid Boundaries Connected Experiences Group-based workplace Comfortable furnishings Blurred lines between work space types Self-determining workspaces Array of materials, textures and scales Transitions 19 A work environment designed to support people, the flow of information, promote creativity and enhance a company culture can help a company solve challenging business problems and remain competitive in the marketplace. 10

11 Panel Discussion Melissa Beresford Senior Manager Workplace Strategy & Design, Deloitte Lisa Fulford-Roy Managing Director Workplace Strategy, CBRE Tyler Gilchrist Design Research and Strategy, figure3 Kylie Roth Senior Director Workplace Research, Knoll 21 Thank you! If you are interested in learning about or joining WE, please look for a Red Beret! 22 11