Company Profile & Services

Transcription

1 member of: Company Profile & Services LONDON ROME WARSAW TUNIS MILAN BOLOGNA CATANIA PALERMO

2 We don t sell Consultancy We share our Knowledge!!!

3 MEMBER OF:

4 WHO & WHAT We carry out activities of MANAGEMENT CONSULTING, COMPLIANCE MONITORING, ASSESSMENT, AUDITING and TRAINING, but we are proud to define our work as KNOWLEDGE SHARING because we accompany our customers for over 20 years to achieve its compliance objectives with existing legislation and voluntary certification standards, in order to obtain an increase in their performance. The quality of our services, the abnegation to the customer, the great organizational flexibility, guaranteed by high professional repute of our founder, the engineer Ciro Alessio Strazzeri, his partners and associates has been to date the guarantee of success for our customers.

5 Ciro Alessio STRAZZERI CEO of Gruppo Strazzeri President of Asso231 President of GIACC ITALY Italian Engineer, graduated since 1993, Ciro Strazzeri has considerable experience, also internationally, in the fields of Anti- Bribery and Corporate Crime, Social Responsibility of the organisations, Health and Safety, Quality, Environment and, in general, in the field of Enterprise Risk & Compliance Management, Assessment, Auditing e Training. He is a certified Management Consultant. For his proven track record, he performs consulting assignments for years, he is the President of Supervisory Board (Monitoring Body) and a Risk Analysis Corruption and Transparency consultant on behalf of controlled and subsidiary companies of Public Administration and major national and international companies, as well as carrying out lectures throughout the national territory. He is the author of important publications on the subject Anti- Bribery and Corporate Crime.

6 Dr. Mia RUPCIC Partner of Gruppo Strazzeri Director of Asso231 Deputy of GIACC ITALY Croatian Economist, graduated since 2008, Mia Rupcic has considerable experience, also internationally, in the fields of Anti- Bribery and Corporate Crime, Quality and, in general, in the field of Enterprise Risk & Compliance Management, Assessment, Auditing e Training. Mia has gained considerable experience in the fields of Risk & Compliance Management and she is Organisational and risk management consultant, particularly on organisational models and management systems, she is member of Supervisory Board (Monitoring Body) and a Risk Analysis Corruption and Transparency consultant on behalf of controlled and subsidiary companies of Public Administration and major national and international companies. She is the co-author of important publications on the subject Anti- Bribery and Corporate Crime.

7 SECTORS OF ACTIVITY

8 ANTI-BRIBERY Bribery blights lives. Its immediate victims include firms that lose out unfairly. The wider victims are government and society. At stake is the principle of free and fair competition, which stands diminished by each bribe offered or accepted. We are a point of reference for the Consultancy, the Supervisory Board, the Auditing and Training in the field of Anti Bribery Management Systems, integrated with the National Legislations (UK Bribery Act, FCPA, D.Lgs. 231/01, art. 31 bis, c. 5 of the Spanish Penal Code spagnolo, etc.) and the new ISO Standard 37001, more than with other certifiable management systems

9 MANAGEMENT SYSTEMS For more than 20 years we operate in the field of the Consulting, Auditing and Training of Management Systems in order to comply to the standards ISO 9001 (Quality), ISO (Environment), ISO (Energy), OHSAS ISO (Safety), ISO (Anti-Bribery), ISO (Compliance), ISO (Risk Management), ISO (Road Traffic Safety), SA 8000-ISO 26000(Social Accountability), ISO (Information Security), ISO (Business Continuity), ISO (Organisational Resilience), ISO (Food Safety), ISO (Supply Chain Security), ISO (Asset Management), ISO (Sustainable Events), ISO (Learning services for non-formal education and training ), ISO (Language learning services outside formal education) and more, as well as in the fulfilment of national legislation in the field of Safety, Environment, Privacy, Anti-Bribery, etc. We work to achieve the integration of all management systems, combining obligations and efficiency to achieve an increase in competitiveness.

10 COMPLIANCE MANAGEMENT Corporate compliance is one of management s highest risk concerns. Implementation of a robust compliance and ethics program based on company values and appropriate risk based compliance has helped companies maintain integrity and avoid or minimize noncompliance issues. We guide organizations in their compliance management within the legislation and applicable standards and codes, applying the principles of the ISO Standard We realize Compliance Management Systems integrating them with other business management systems.

11 TRAINING We analyse the organization's needs determining and providing necessary training. We provide training courses leading to certification of professional competence pursuant to the ISO and the national legislations. Our training programs, already recognized by professional associations and institutions, ensure an extremely practical know-how, thanks to the great experience of our top-level teaching staff.

12 «ANTI-BRIBERY ACADEMY» Anti-Bribery Academy International is the Gruppo Strazzeri s Company dedicated to offer consulting, auditing and overall a complete catalogue of courses and Masters in the field of Anti-Bribery, thanks to a worldwide network that can assure to all of our clients the necessary knowhow in order to work legally in every international market. Furthermore, our Academy can design special knowledge transfer s activities, based on specific requirements and needs by our clients.

13 «THE BIZ ROLE-PLAY ACADEMY»: BEYOND TRAINING The Biz Role-Play Academy is the Gruppo Strazzeri Division which offer a unique type of knowledge transfer s activity that requires from the participants to carry out, for a limited period of time, the role of actors, that is to represent some roles in the interaction between them. Practically it is a representation, but not improvised and almost theatrical of one scene, as it happens in the normal role-play but, in our case, absolutely truthful and actually conducted in the company, applied to a real sector of the business (from which the prefix "Biz").

14 CERTIFIED SKILLS AND PROCESSES We can boast the certification of our staff members skills for the activities of Anti-Bribery Consultant, Anti-Bribery Auditor, Anti-Bribery Supervisor Body, Anti-Bribery Compliance Function, Quality-Safety-Environment Expert and Auditor, Data Protection Officer and Privacy Consultant, Energy Management Expert. Furthermore, our organization operates its consulting and training activities, according to a certified Quality Management System ISO All our certifications are a guarantee for our customers also in the event of legal proceedings.

15 KNOWLEDGE SHARING According to us, the Sharing is a style and we are convinced that only with Knowledge Sharing is possible to achieve continuous improvement targets which have allowed us to be a leader in our industry. That s why we don t lock down our know-how, but we put it through a common factor beyond the traditional classroom training or e-learning, through innovative ways of know-how sharing, role-play and Personal Coaching.

16 MANAGEMENT SYSTEMS

17 ISO 9001 Quality Management Systems ISO 9001:2015 is the International standard for Quality Management Systems (QMS). It provides an organization with a set of principles that ensure focused, informed, scientific and proven approach to the management of your business activities to consistently achieve customer satisfaction and continually improve operational effectiveness. Every organization would like to improve the way it operates, whether that means increasing market share, driving down costs, managing risk more effectively or improving customer satisfaction. A quality management system gives you the framework you need to monitor and improve performance in any area you choose. Benefits of ISO 9001 Competitive advantage Improves business performance and manages business risk Attracts investment, enhances brand reputation and removes barriers to trade Saves you money Streamlines operations and reduces waste customer complaints. Encourages internal communication and raises morale Increases customer satisfaction

18 ISO Environmental Management Systems The ISO is a family of internationally recognized standards for environmental management systems that is applicable to any business or organization, regardless of size, location or income and it represents the core set of standards used by organizations for designing and implementing an effective environmental management system. The ISO environmental management standards exist to help organizations minimize how their operations negatively affect the environment. The major objective of the ISO series of norms is "to promote more effective and efficient environmental management in organizations and to provide useful and usable tools - ones that are cost effective, system-based, flexible and reflect the best organizations and the best organizational practices available for gathering, interpreting and communicating environmentally relevant information". Benefits of ISO Improved environmental performance led by top management commitment Cost savings can be achieved through improved efficiencies in energy and water usage and through waste minimisation Reduced risk of pollution incidents and other releases to the environment and therefore avoidance of unnecessary clean up costs and/or enforcement action by regulatory bodies Compliance with legislation through the identification of new legislation in adequate time to address appropriate issues Reduced risk of non-compliance with legislation and subsequent costs/prosecution Improved brand image as customers will see an organisation that is in control of its impact on the environment Improved business focus and communication of environmental issues Improved profitability through costs reductions and improved customer satisfaction.

19 ISO Energy Management Systems ISO is the standard for energy management. It parallels and complements ISO 9001 for quality management, and ISO for environmental management. ISO does NOT include energy use goals. ISO simply ensures that you have a credible and effective management process in place to reach your energy use goals. You set your own goals in accordance with your requirements and vision. Any organization that uses energy can benefit from implementing an energy management system. The greater your energy use, the more you will benefit. Benefits of ISO Reduce costs Reduce energy costs via a structured approach to identifying, measuring and managing your energy consumption. Improve business performance Drive greater productivity by identifying technical point solutions and affecting behavioural change to reduce energy consumption. Engage top management Position energy management in the boardroom as a key business issue. Comply with legislation Meet current or future mandatory energy efficiency targets and/or the requirements of GHG emission reduction legislation. Reduce your GHG emissions Meet stakeholder expectations or obligations now and in the future. Formalise energy policy and objectives Create respect for the energy management policy and embed energy efficient thinking in your organization. Secure energy supply Understand your energy risk exposure and identify areas of the organization at greatest risk. Drive innovation Develop opportunities for new products and services in the low-carbon economy of the future. Flexible and scalable Applicable to any organisation, large or small and from any industry.

20 OHSAS Health & Safety Management Systems OHSAS 18001:2007 is the International Occupational Health and Safety Management Standard. OHSAS provides a framework to the effective management of OH&S including compliance with the legislation that applies to your activities and identified hazards. The standard is applicable to any organisation that wishes to eliminate or minimize risk to employees and other stakeholders who may be exposed to OH&S risks associated with its activities. Benefits of OHSAS In a competitive marketplace, your customers are looking for more than just keen pricing from their suppliers. Companies need to demonstrate that their businesses are managed efficiently and responsibly and that they can provide a reliable service without excessive downtime caused by work-related accidents and incidents. Certifying your BS OHSAS management system enables your organization to prove that it conforms to the specification and provides the following benefits: Customer satisfaction - through delivery of products that consistently meet customer requirements whilst safeguarding their health and property Reduced operating costs - by decreasing down-time through incidents and ill health and reducing costs associated with legal fees and compensation Improved stakeholder relationships - by safeguarding the health and property of staff, customers and suppliers Legal compliance - by understanding how statutory and regulatory requirements impact the organization and its customers Improved risk management - through clear identification of potential incidents and implementation of controls and measures Proven business credentials - through independent verification against recognized standards Ability to win more business - particularly where procurement specifications require certification as a condition to supply

21 ISO Anti-Bribery Management Systems ISO is the international standard designed to help organizations implement an anti-bribery management system. It specifies a series of measures an organization can implement to help prevent, detect and address bribery (ISO provides a guideline to compliance and ISO provides a guideline to risk assessment). Benefits of ISO ISO certification enables the organisation to protect and preserve the integrity of itself by: Opening the organization to external scrutiny of the effectiveness of its anti-bribery policies and processes Demonstrating compliance to relevant legislation such as the Bribery Act 2010, FCPA, etc. Collaborating with stakeholders to monitor and manage risk throughout the organization and supply chain Ensuring that suppliers, sub-contractors and agents are committed to anti-bribery best practice An ISO37001 compliant ABMScan be used as a pre-qualification requirement: a procuring entity can require all its bidders to provide evidence of their compliance with ISO as a condition of tender; or additional points may be given by the procuring entity in the procurement evaluation for evidence of compliance. In the event that the organization is investigated or prosecuted for bribery, an effectively implemented ABMS can help establish that the organization had taken reasonable steps to prevent bribery, and therefore help avoid a prosecution, or mitigate the outcome.

22 ISO Road Traffic Safety Management Systems Certification of a Road Traffic Safety Management System according to the ISO Standard is an instrument which enables an organisation that interacts with the road traffic system to reduce the number of deaths and serious injuries due to road collisions, by controlling and managing the variables which are under its influence. The Management System is aimed at the employees of organisations but not only, enabling also the safety of clients, users and interested parties to be safeguarded. The Standard is of potential interest to any public or private organisation, required to manage means of transport and/or transport infrastructures or which could have an influence on the traffic generated by its activities. Benefits of ISO road risk reduction and consequent third party damage fewer potential and actual accidents reduction in repair costs due to damage to the company s flee less risk of being sued for negligence reduced insurance premiums fewer insurance claims improved level of consumer/customer trust real help in allocating resources in the most suitable and efficient way.

23 ISO Food Safety Management Systems ISO is the International Food Safety Management Standard. It combines and supplements the core elements of ISO 9001 and HACCP to provide an effective framework for the development, implementation and continual improvement of a Food Safety Management System (FSMS). The ISO standard intends to define the food safety management requirements for companies that need to meet and exceed food safety regulations all over the world. One standard that encompasses all the consumer and market needs. It speeds and simplifies processes without compromising other quality or safety management systems. Benefits of ISO Customer satisfaction - through delivery of products that consistently meet customer requirements including quality, safety and legality Reduced operating costs - through continual improvement of processes and resulting operational efficiencies Operational efficiencies - by integrating pre-requisite programs (PRP s & OPRP s), HACCP with the Plan-Do- Check-Act philosophies of ISO 9001 to increase the effectiveness of the Food Safety Management System Improved stakeholder relationships - including staff, customers and suppliers Legal compliance - by understanding how statutory and regulatory requirements impact the organization and its customers and testing compliance through internal audits and management reviews Improved risk management - through greater consistency and traceability of product Proven business credentials - through independent verification against recognized standards Ability to win more business - particularly where procurement specifications require certification as a condition to supply

24 SA 8000/ISO Corporate Social Responsibility SA 8000 certification enables you to demonstrate your commitment to social accountability standards as well as employee and customer satisfaction. SA 8000 is an international certification standard that encourages organizations to develop, maintain and apply socially acceptable practices in the workplace. ISO is to be a guidance standard for social responsibility accountability. Benefits of SA 8000 / ISO Benefits for Workers, Trade Unions and NGOs: Enhanced opportunities to organize trade unions and bargain collectively. A tool to educate workers about core labor rights. An opportunity to work directly with business on labor rights issues. A way to generate public awareness of companies committed to assuring humane working conditions. Benefits for Business: Drives company values into action. Enhances company and brand reputation. Improves employee recruitment, retention and productivity. Supports better supply chain management and performance. Benefits for Consumers and Investors: Clear and credible assurance for ethical purchasing decisions. Identification of ethically made products and companies committed to ethical sourcing. Broad coverage of product categories and production geography.

25 ISO Assett Management Systems ISO is a framework for an asset management system that will help your business to proactively manage the lifecycle of your assets, from acquisition to decommission. This system helps you to manage the risks and costs associated with owning assets, in a structured, efficient manner that supports continual improvement and on-going value creation. What are the benefits of ISO 55001? An asset management system provides a structured, best practice approach to managing the lifecycle of assets. Reduced risks associated with ownership of assets anything from unnecessary maintenance costs and inefficiency to accident prevention (explosions at gas plants for example). Improved quality assurance for customers/regulators where assets play a key role in the provision and quality of products and services New business acquisition - stakeholders gain confidence from the knowledge that a strategy is in place to ensure assets meet the necessary safety and performance requirements Supports international business growth demonstrating that the requirements of an internationally recognised asset management system are being met

26 ISO Security Management Systems for the Supply Chain ISO 28000:2007 is a management system standard which has been developed specifically for logistics companies and organisations that manage supply chain operations. ISO 28000:2007 is a management system specification for the protection of people, property, information and infrastructure; in companies and organisations participating in local, national and international supply chain operations. ISO 28000:2007 is suitable for all sizes and types of organisations that are involved in the production of goods, manufacturing, services, storage or transportation at any stage of the products development or movement in the supply chain. Supply chain security is an essential requirement for companies involved in the international supply chain, especially those having to comply with stronger security demands from Customs and/or their business partners. For organisations working within, or relying on, the logistics industry, certification to the ISO 28000:2007 supply chain management standard provides a valuable framework. It will help minimise the risk of security incidents and so help provide problem-free 'just in time' delivery of goods and supplies. What are the benefits of ISO 28000? Adopting the ISO has broad strategic, organizational and operational benefits that are realized throughout supply chains and business practices. Benefits include, but are not limited to: Integrated enterprise resilience Systematized management practices Enhanced credibility and brand recognition Aligned terminology and conceptual usage Improved supply chain performance Benchmarking against internationally recognizable criteria Greater compliance processes

27 ISO Quality management systems for the Medical Devices ISO is a Management Systems Standard specifically developed for the manufacture of Medical Devices. ISO contains requirements that are essential for any organization operating at any tier in the medical device and pharmaceutical supply chain. It is especially relevant to manufacturers that wish to demonstrate applicable regulatory requirements, and by organizations whose services support medical device manufacturers Its primary objective is to facilitate harmonized medical device regulatory requirements. What are the benefits of ISO 13485? Customer satisfaction - through delivery of products that consistently meet customer requirements as well as quality, safety and legal requirements Reduced operating costs - through continual improvement of processes and resulting operational efficiencies Improved stakeholder relationships - including staff, customers and suppliers Legal compliance - by understanding how statutory and regulatory requirements impact the organization and its customers Improved risk management - through greater consistency and traceability of products and use of risk management techniques Proven business credentials - through independent verification against recognized standards Ability to win more business - particularly where procurement specifications require certification as a condition to supply in a highly regulated sector

28 ISO Information Security Management System ISO/IEC formally specifies an Information Security Management System (ISMS) that is intended to bring information security under explicit management control. What are the benefits of ISO 27001? Interoperability Assurance Due Diligence Benchmarking Awareness Alignment Compliance Marketing edge Lowering the expenses Putting your business in order

29 ISO Business Continuity Management Systems ISO requires an organisation to preempt risks and put in place contingency plans and tested responses to more effectively respond to unexpected threats should they arise. It helps your team agree timeframes within which you will resume your activity following an adverse event. The standard also requires you to make resources available to implement, maintain and test plans to ensure operational continuity regardless of the conditions. Benefits of ISO Ensures that you can deliver products or services to customers despite unexpected interruptions Enhances your reputation as a robust entity within critical supply chains Provides improved visibility of both internal and external risks facing your business enabling you to maintain operations or return to business asusual as smoothly as possible Identify and manage current and future threats to your business Take a proactive approach to minimizing the impact of incidents Keep critical functions up and running during times of crises Minimize downtime during incidents and improve recovery time Demonstrate resilience to customers, suppliers and for tender requests

30 ISO Organisational Resilience This International Standard provides guidance to enhance organizational resilience for any size or type of public or private organization and is not specific to any industry or sector. It can be applied throughout the life of an organization. ISO defines organizational resilience as the ability of an organization to absorb and adapt in a changing environment ; and states that organizational resilience enables an organization to deliver its objectives and to survive and prosper. More resilient organizations can anticipate and respond to threats and opportunities, arising from sudden or gradual changes in their internal and external context says the standard. Benefits of ISO Organizational resilience is the outcome of good business practice and effectively managing risk according to ISO and anorganization s resilience: Is enhanced when behaviour is aligned with a shared vision and purpose; Relies upon an up-to-date understanding of anorganization s context; Relies upon an ability to absorb, adapt and effectively respond to change; Relies upon good governance and management; Is supported by a diversity of skills, leadership, knowledge and experience; Is enhanced by coordination across management disciplines and contributions from technical and scientific areas of expertise; Relies upon effectively managing risk.

31 ISO Sustainable events Events take a heavy toll on our resources, society and the environment. They can generate significant waste, put a strain on local resources like water or energy, or even ignite tensions in local communities. With ISO organisations can make their own event sustainable, no matter its type or size. ISO offers guidance and best practice to help organisation manage its own event and control its social, economic and environmental impact. Every action counts, from relying on tap water instead of plastic bottles to encouraging use of public transport. Organisation might find that it also helps it cut unnecessary costs. ISO s flexible approach means that it can be used for all types of events, from music festivals to school outings. The standard has been developed with input from many different stakeholders, including representatives from the event industry, to make it practical and useful. It addresses all stages of anevents supply chain, and includes monitoring and measuring guidelines. Benefits of ISO Identify cost savings Develop the event image and credibility Quantify, monitor and control the impact on the environment, through continuous improvement Ensure awareness and compliance to regulations for the organisation ofevents Improve environmental performance of your event supply chain Grow your access to sponsors and larger audience for your event

32 ISO Quality Management Systems for Learning Services Companies worldwide have recognised the importance of shared knowledge. The resulting demand and growth of non-formal education and corporate training programmes provided by learning services providers have grown exponentially. Hence, it is essential that organisations seeking to conduct a learning programme for its employees engage a learning service provider (LSP) who is capable and competent to achieve the desired results. ISO provides a unified model for a quality and professional mode of operation, as well as a common reference point for both LSPs and their clients for the conceptualisation, development and delivery of the specified programme. Benefits of ISO Improve marketability - Your business gains global visibility and public trust by showing that you are committed in ensuring the integrity and excellence of learning programmes. Reduce costs - By following the standards required for ISO 29990, you eliminate redundant services from your processes and will be able to analyse and plan ahead in the ever-changing requirements of the industry. By acting swiftly, you minimise potential reputational and monetary losses.

33 ISO Quality Management Systems for Language Learning Services ISO 29991:2014 specifies requirements for language learning services outside formal education. These include any language learning services that are addressed to language learners themselves, as well as to interested parties that are acquiring the services for the benefit of learners. The key features of any such service are that the goals of learning are defined and evaluated, and that it involves interaction with the learner. The instruction can be delivered face-to-face or mediated by technology, or it can be a blend of both. Entities interested in using ISO 29991:2014 will include language learning service providers of all kinds and sizes, as well as associations or consortia of language learning service providers. ISO 29991:2014 is not specifically aimed at schools, colleges and universities which provide language learning as part of a formal educational system but may be useful to them as a tool for reflection and self-evaluation. Benefits of ISO Improve marketability - Your business gains global visibility and public trust by showing that you are committed in ensuring the integrity and excellence of learning programmes. Reduce costs - By following the standards required for ISO 29991, you eliminate redundant services from your processes and will be able to analyse and plan ahead in the ever-changing requirements of the industry. By acting swiftly, you minimise potential reputational and monetary losses.

34 LONDON ROME WARSAW MILAN BOLOGNA CATANIA PALERMO