Aligning Your Organisational Strategy with the Sustainable Development Goals (SDGs) AmCham Shanghai December 1 st 2017

Transcription

1 Aligning Your Organisational Strategy with the Sustainable Development Goals (SDGs) AmCham Shanghai December 1 st

2 Agenda Time Agenda 2.00PM 2.05PM 2.05PM 2.15PM 2.15PM 2.30PM 2.30PM 3.00PM 3.00PM 3.15PM 3.15PM 3.30PM 3.30PM 3.40PM 3.40PM 4.00PM 4.00PM 4.30PM 4.30PM 4.45PM 4.45PM 4.55PM 4.55PM 5.00PM Welcome & Introduction Corporate CSR/Sustainability Aspirations & Challenges Understanding and Identifying the SDGs Exercise 1: Corporate Alignment with the SDGs Exercise 1: Reporting back Tea Break Developing a Sustainability Strategy based on the SDGs Setting and Tracking Targets Exercise 2: Sustainability Strategy Development with the SDGs Exercise 2: Reporting back Q&A Conclusion & Wrap-up 22

3 Building a vibrant and high impact philanthropy & social investment community across Asia Platform Advocate Capacity Builder 3

4 AVPN breaks down silos and encourages collaboration across sectors to improve the effectiveness of members across Asia Service Providers Financial Service Universities / Research Incubators Accelerators Government or related Impact Funds Foundations & Trusts Corporates AVPN Platform Maximum Social Impact 4 4

5 AVPN s membership of funders and resource providers represents the diverse social sector ecosystem in Asia Embracing all forms of social investment capital Grant, Debt, Equity Human Intellectual 5

6 Corporate Members Corporations Corporate Foundations 66

7 AVPN s Focus: The Social Investment Landscape Social Investing Traditional Philanthropy Venture Philanthropy Impact Investment Socially Responsible Investment Commercial Investments Grant Financial, Human and Intellectual Capital Combined Social & Financial return No Active Engagement Social Return Only Social Return first Sub-Market Rates Full Market Rates Full Market Rates AVPN Members Fund along the Entire Continuum of Capital 77

8 AVPN Value How AVPN can help corporates Corporate Impact Initiative AVPN Network Social Investors Service Providers Intermediaries Government Universities Corporates Platform Deal Share Platform (DSP) Provide a network for multisector collaboration Connecting members to the right co-investors & intermediaries Potential implementation partners for corporates Capacity Builder Knowledge Centre Curate thought leadership Share best practices through case studies Deliver workshops on Corporate Social Impact Strategies Thought leadership and workshops Advocate Asia Policy Forum (APF) Catalyse conversations with other stakeholders to encourage corporate social impact Promote social economy policies Convening platform for corporates, policymakers and other stakeholders 8

9 The AVPN Annual Conference is the Largest Gathering of Philanthropists and Social Investors in Asia Maximising Impact SINGAPORE Suntec Convention & Exhibition Center 4-6 JUNE 2018 CONNECT. LEARN. BE A THOUGHT LEADER. 9

10 Corporate CSR/Sustainability Aspirations and Challenges Aspirations Challenges 10

11 Objectives Understanding & Identifying the SDGs Developing a Sustainability Strategy based on the SDGs Setting & Tracking Targets Understanding and identifying the SDGs that are relevant and strategic to your business Identifying social impact opportunities through the SDGs Developing corporate sustainability strategies and programmes based on the selected SDGs Setting and tracking your impact targets against the SDGs Case study: Singtel 11

12 Worksheet Exercise 1 Exercise 2 Your business strategy Your SDGs Your SDG business themes Your definition of success Your programmes Your target group(s) Your target(s)? Products/ services, growth/expansion strategy and action plans The SDGs you d like to achieve based on your organisational strategy & strengths Based on the selected SDGs, map the key themes that are most relevant and strategic to your organisation What does success look like to your organisation? What programmes/ activities would you like to implement to achieve the selected SDGs Who will benefit from your programmes/ activities? Your key stakeholders should be involved! What kind of results would you like to see in 2020/ 2025/ 2030? 12

13 Objectives Understanding & Identifying the SDGs Developing a Sustainability Strategy based on the SDGs Setting & Tracking Targets Understanding and identifying the SDGs that are relevant and strategic to your business Identifying social impact opportunities through the SDGs Developing corporate sustainability strategies and programmes based on the selected SDGs Setting and tracking your impact targets against the SDGs Case study: Singtel 13

14 SDGs: Framework for national policies Why the SDGs? Adopted by 193 world leaders Apply to countries of all income levels until 2030 Common goals and language People Prosperity Planet Peace Partnership 14 Source: UN Sustainable Development Goals

15 CSR Corporate Sustainability SDGs Business CSR 15

16 CSR Corporate Sustainability SDGs Tangible values Brand recognition Access to capital Efficiency gains Reducing legal risks related to inaction Access to new markets Availability of sustainable resources Long-term profitability and viability Intangible values Corporate reputation Customer loyalty Employee retention Regulator goodwill Proxy for good governance 16

17 Identifying opportunities using SDGs National vs. business focus 17 Source: AVPN (2017) Social Investment Landscape in Asia

18 How are SDGs relevant to corporates? SDG SDG Business Theme SDG SDG Business Theme Access to financial services Access to land Products/services for low income groups Wages and benefits Economic inclusion Access to medicines Air quality Water quality Waste management Occupational health & safety Economic inclusion of women Equal remuneration for women & men Equality of opportunity Women in leadership Workplace harassment Parental leave for women & men Electricity access, availability & reliability Energy efficiency Renewable energy Access to land Agricultural productivity Food safety Healthy & affordable food Infrastructure investments Sustainable sourcing Access to & quality of education Employee training & education Water efficiency Water quality Waste management Abolition of child labour Direct & indirect job creation Labour productivity Employee training & education Labour relations Labour practices in the supply chain Access to financial services Infrastructure investments Research & development (R&D) Technological legacies Economic development in low income regions Foreign direct investment (FDI) Economic and social inclusion for marginalised/disadvantaged groups 18

19 How are SDGs relevant to corporates? SDG SDG Business Theme SDG SDG Business Theme Infrastructure investments Affordable housing Disaster preparedness, planning & response Sustainable buildings/transportation Technology legacies Energy efficiency Water efficiency Air quality Material efficiency & recycling Environmental investments Sustainable sourcing Transparent product labelling Energy efficiency Reduction of greenhouse gas (GHG) emissions Climate change mitigation & adaptation Environmental investments Sustainable forest management Combatting forest degradation Sustainable land use Biodiversity Sustainable sourcing Environmental investments Marine biodiversity Reduction of GHG emissions Waste discharge to oceans Sustainable sourcing Environmental investments Business ethics Customer healthy, safety & privacy Anti-corruption Compliance with laws and regulations Accountable, transparent and effective corporate governance Foreign direct investment (FDI) Technology transfer Capacity building Multi-stakeholder partnerships Source: Adapted from SDG Compass and UN Sustainable Development Goals 19

20 Case study - How did Singtel identify the SDGs to target? Macro Context & Stakeholder Mapping Materiality Assessment 20

21 Case study - Singtel s Materiality Matrix 21

22 Case study Singtel s Material Topics <> SDGs Singtel s Material Topics SDG Singtel s Material Topics SDG Employee health & safety Responsible digital citizenship & online safety Staff training & education Inclusion of vulnerable groups Responsible digital citizenship & online safety Diversity Talent attraction Sustainable energy Energy efficiency Diversity Supply chain management Talent retention Inclusion of vulnerable groups Product & service quality & innovation Customer satisfaction Inclusion of vulnerable groups Customer health & safety Waste management Fair marketing communications Climate change & carbon 22

23 Exercise 1 - Corporate Alignment with the SDGs For your organisation: 1. Your business strategy? 2. Identify the SDGs you d like to align to and the relevant business themes 3. How do you prioritise them? For each table: Pick 1 company to report back (You ll present about the same company for Exercise 2) Your business strategy Your SDGs Your SDG business themes Your definition of success Your programmes Your target group(s) Your target(s)? Products/ services, growth/expansion strategy and action plans The SDGs you d like to achieve based on your organisational strategy & strengths Based on the selected SDGs, map the key themes that are most relevant and strategic to your organisation What does success look like to your organisation? What programmes/ activities would you like to implement to achieve the selected SDGs Who will benefit from your programmes/ activities? Your key stakeholders should be involved! What kind of results would you like to see in 2020/ 2025/ 2030? 23

24 Tea Break 24

25 Objectives Understanding & Identifying the SDGs Developing a Sustainability Strategy based on the SDGs Setting & Tracking Targets Understanding and identifying the SDGs that are relevant and strategic to your business Identifying social impact opportunities through the SDGs Developing corporate sustainability strategies and programmes based on the selected SDGs Setting and tracking your impact targets against the SDGs Case study: Singtel 25

26 Sustainability Strategy Development Ambition Top priorities where the business wants to create impact over the long term Visions for the most material topics Programmes Core activities that make up the sustainability strategy and roll up to the ambition. An effective strategy should group together different material topics and explain how the business plans to address them. Programmes can be independent or related to one another. 26

27 Case study Singtel s sustainability framework 27

28 Case study Singtel s sustainability programmes Singtel s Material Topics SDG Singtel s Material Topics SDG Employee health & safety: measuring & tracking electromagnetic energy Digital citizenship & online safety: digital literacy programme for students Staff training & education: Regional Leadership in Action, Game for Global Growth, Management Associate Programme. Inclusion: supports charities & social enterprises that work with special needs children & at-risk youth Digital citizenship & online safety: digital literacy programme for students Diversity: gender representation & equitable remuneration. Talent attraction: shortlisting at least 1 female candidate Diversity: fair employment Supply chain management: monitoring human and labour rights practices Talent retention: Re-employment & Rethink 50 programmes for senior employees Inclusion: supported SG Enable s pilot mentoring programme for tertiary students with disabilities Inclusion: co-founded Singapore Business Network on DisAbility Exploring sustainable energy sources Energy efficiency programmes Inclusion: Future Makers social innovation programme in partnership with AVPN, raise, National Council of Social Services (NCSS) Product & service quality & innovation Customer satisfaction: investment in customer experience and contact centres Customer health & safety: co-founded Australian Business Roundtable (ABN) for Disaster Resilience and Safer Communities Waste management: E-waste recycling programme with SingPost Fair marketing communications Climate change & carbon: Engaging experts to reduce emissions in alignment with the Paris COP21 28

29 Corporate Impact Approaches Corporate Impact Venturing Community Engagement Inclusive Business Activities a company undertakes to support social innovations Process of working collaboratively with community groups to address issues that impact the well-being of those groups Commercially viable and replicable business models that include lowincome consumers, retailers, suppliers or distributors in core operations Future Makers Programme Community Investment & Employee Volunteerism GCASH & mremit Connected Integrated 29

30 Objectives Understanding & Identifying the SDGs Developing a Sustainability Strategy based on the SDGs Setting & Tracking Targets Understanding and identifying the SDGs that are relevant and strategic to your business Identifying social impact opportunities through the SDGs Developing corporate sustainability strategies and programs based on the selected SDGs Setting and tracking your impact targets against the SDGs Case study: Singtel 30

31 Setting & Tracking Targets Choosing Indicators Standardised Indicators GRI Sustainability Reporting Standards by Global Reporting Initiatives (GRI) Impact Reporting & Investing Standards (IRIS) by Global Impact Investing Network (GIIN) 31

32 Setting & Tracking Targets Choosing Indicators Customised Indicators Identify and engage stakeholder groups Understand beneficiaries needs, local context and barriers to change Keep indicators to a reasonable number and manageable Enable analysis of difference (age, gender, income etc.) Remember indicators limitations in explaining the reasons behind change SMART Specific, Measurable, Achievable, Realistic, Timely 32

33 Setting & Tracking Targets Quantitative vs. Qualitative Data Quantitative Measures volume, duration and reach Often favoured, seen as more scientific and advanced Potential drawback of presenting vanity metrics, e.g. lives touched Target population? Threshold? Qualitative Interviews, focus group discussions, case studies, stories Help unpack the why, are descriptive, relative and subjective Bring numbers to life 33

34 Case study Singtel s 2020 targets vs achievements Material Topics 2020 Target 2017 Achievement Climate change & carbon Environment Reduce carbon emissions intensity by 30% by 2020 and 50% by 2030 from 2015 baseline 49% reduction Developing additional Science Based Targets Waste management [In the process of target setting] Over 85% of hazardous waste recycled People Diversity [In the process of target setting] Launched a Group Diversity microsite Talent attraction & retention Increase 2% intake for management associates and cadets. Improve gender mix and retention by 2% year-on-year from 2015 baseline. Training & education Training investment of SGD100 million Employee health & safety Inclusion of vulnerable groups Digital citizenship & online safety Zero fatality rate Community Community investment of SGD100 million Reach at least half a million students, parents and educators Launched Singtel Apprenticeship Programme Cumulative SDG47.2 million spent since FY2016 Zero fatality rate Cumulative SGD52.4 million invested since FY2016 Cumulative >160,000 students since FY

35 Case study Singtel s 2020 targets vs achievements Material Topics 2020 Target 2017 Achievement Customer satisfaction Product & service quality Innovation Customer health & safety Fair marketing communications Supply chain management Lead in Customer Experience Marketplace and Customers Meet and exceed service standards set by relevant local authorities Continue to develop new digital business and services Maintain 100% compliance with radiation levels and safety guidelines Uphold the highest standards of professional values and integrity To become an industry leader in this area: - 100% contracted procurement spend in line with sustainable procurement policy - Drive responsible business practices across our supply chain in the areas of human and labour rights as well as environment Top spots in Best Customer Experience, Best Contact Centre awards Cumulative capital investment of SGD4.19 billion since FY2016 Continued to drive innovation through partnerships, acquisitions and organic innovation 100% compliant Adherence to various laws and guidelines such as Singapore Code of Advertising Practice, IMDA Codes of Practice and Guidelines and PDPA Strengthened our Sustainable Supply Chain Management efforts by building a supplier self-assessment questionnaire based on industry best practices to gather inputs from our key suppliers in FY

36 Case study Singtel s 2020 targets vs achievements Material Topics 2020 Target 2017 Achievement Customer satisfaction Product & service quality Innovation Customer health & safety Fair marketing communications Supply chain management Lead in Customer Experience Marketplace and Customers Meet and exceed service standards set by relevant local authorities Continue to develop new digital business and services It s a journey Maintain 100% compliance with radiation levels and safety guidelines Uphold the highest standards of professional values and integrity To become an industry leader in this area: - 100% contracted procurement spend in line with sustainable procurement policy - Drive responsible business practices across our supply chain in the areas of human and labour rights as well as environment Top spots in Best Customer Experience, Best Contact Centre awards Cumulative capital investment of SGD4.19 billion since FY2016 Continued to drive innovation through partnerships, acquisitions and organic innovation 100% compliant Adherence to various laws and guidelines such as Singapore Code of Advertising Practice, IMDA Codes of Practice and Guidelines and PDPA Strengthened our Sustainable Supply Chain Management efforts by building a supplier self-assessment questionnaire based on industry best practices to gather inputs from our key suppliers in FY

37 Exercise 2 - Developing a Sustainability Strategy based on the SDGs For your selected company: For each SDG business theme: 1. Think about what success looks like to your organisation (your ambition) 2. Design your programmes/activities 3. Determine your target population(s) Your business strategy Your SDGs Your SDG business themes Your definition of success Your programmes Your target group(s) Your target(s)? Products/ services, growth/expansion strategy and action plans The SDGs you d like to achieve based on your organisational strategy & strengths Based on the selected SDGs, map the key themes that are most relevant and strategic to your organisation What does success look like to your organisation? What programmes/ activities would you like to implement to achieve the selected SDGs Who will benefit from your programmes/ activities? Your key stakeholders should be involved! What kind of results would you like to see in 2020/ 2025/ 2030? 37

38 Q&A 38

39 Thank you! For more information visit us at For any questions please contact 39