ISO 29990:2010 Standards

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1 01-04 May 2016 Qatar Sep 2016 Abu Dhabi 10-MAR-16 This course is Designed, Developed, and will be Delivered under ISO 29990:2010 Standards

2 Why Choose this Training Course? What are the Goals? This training course has been specifically designed to develop the project management competency of administration personnel;by euipping them with the key skills, knowledge and understanding to assist excellence to those that reuire service in the work place. This training course will provide a practical approach that gives participants with the basic knowledge, processes, skills, tools and techniues, recognized as best practice in the industry, that the project administrator use in order to enhance the chances of project success. This training course will feature: An insight into how projects are Initiated, planned, implemented and closed Recommendations on how administrative professionals can aid the project management environment Project management skills that can be used by administrators immediately upon returning to office By the end of this training course, you will be able to: Obtain a fundamental understanding of managing projects Understand essential project management vocabulary and terminology Apply basic project management skills, tools and techniues Plan, organize and control project activities Understand the ten knowledge areas of project management Recognise the importance of skills used by project managers Manage the on-going needs, concerns and expectations of stakeholders Recognise the importance of effective and efficient communication strategy How will this Training Course be Presented? Who is this Training Course for? Anyone in an administrative role, working in a project environment, who wants to increase their effectiveness and efficiency levels, and increase the success of projects they are involved in. The training course will combine conventional presentations with the use of course materials and interactive practical exercises, supported by training videos, case studies, etc. It includes concept definition, experiential exercises, practical examples, dialogues and discussions. A high level of delegate participation is expected to relate the project management knowledge and skills learned in the programme to the actual needs at the workplace. QUALITY CERTIFICATION PetroKnowledge utilises a Quality Management System which covers technical, administrative and commercial aspects of its business operations. It was designed in accordance with the principles of ISO 9001:2008 uality standard. PetroKnowledge has acuired the ISO 29990:2010 international standard which ensures that the design, development, and delivery of the learning service meet the ISO reuirements. This uality mark ensures excellence of our training courses.

3 The Course Content Project Management Overview & Responsibilities of a Project Administrator Competency Description: As an administrator you are a key cog in the smooth operation of the project environment and need to gain an understanding of the impact you have. Organizing project managers Assisting management principles Understanding project language Project Management Overview What is a project? Project vs. Operations Definition of project management The triple constraints in project management Stakeholders in project management Project life cycle versus Product life cycle Project phases The Hard/Soft skills in managing a project The Project Management Body of Knowledge (PMBOK) The ISO Guidance for project management Project Management: The Process Context Project Management: The Interpersonal and Behavioral Context Project Management: The Organizational Context Critical Success Factors (CSFs) in managing projects Responsibilities &Competencies of the Project Administrator Responsibilities of the project administrator Common challenges of the project administrator Skill reuirements of the project administrator Functional competencies of the project administrator Project Management Processes, Knowledge Areas & Initiation Competency Description: Administrators must have a sound grounding of project management lifecycles and knowledge areas in order to assist processes and the competent use of tools in the project environment. Facilitation Stakeholder Identification Delegation Project Management Processes Initiating Planning Executing Monitoring and Controlling Closing Project Management Knowledge Areas Project integration management Project scope management Project time management Project cost management Project uality management Project human resource management Project communication management Project risk management Project procurement management Project stakeholder management Project Initiation Develop the project charter Identify and manage stakeholders Establish the preliminary project team Proudly associated with: Project Management Fundamentals

4 The Course Content Project Planning Tools and Techniues techniues that a project team will use in order to develop a robust project management plan Reuirements gathering Listening skills Influence and persuasion Facilitation Project Planning What is project planning? The project planning process Review project reuirements Conduct the Project Kick-off meeting The Work Breakdown Structure (WBS) The Organization Breakdown Structure (OBS) The Responsibility Assignment Matrix (RAM) Scope planning Schedule planning Human resource planning Cost planning Quality planning Risk planning Procurement planning Stakeholder management planning s planning The project management plan Project Execution, Monitoring & Control techniues that a project team will utilise in order to execute the project management plan and keep control of time and costs. Project Execution, Monitoring & Control Manage and coordinate project execution Manage productive meetings Manage technical performance Manage schedule, cost and resource performances Manage risks and issues Manage and control change Manage project team interfaces Manage stakeholder relationships Manage deliverables tracking Project Closure techniues that a project team will utilize in order to close the project. How Administrators can assist the project management community and the organization during project closure. Communicating success Team recognition Gaining feedback Learning for future projects Project Closure Project closure objectives Transition to Operations & Maintenance Hand Off deliverables The project completion check-list Close procurement contracts Administrative closure Post project evaluations Obtain and update lessons learned Communicate project achievements Celebrate and reward performances Decision making Influence and persuasion Persistence and determination to succeed Project Management Fundamentals

5 Please use BLOCK CAPITALS to fill in this form. It is important that you read carefully through all information before starting to complete the form. REGISTRATION DETAILS Family Name First Name (Mr./Ms.) Position Company Mailing Address... Telephone Fax AUTHORISATION Mobile Authorised by Position Mailing Address... Telephone Fax Mobile COURSE SCHEDULE May 2016 Qatar Sep 2016 Abu Dhabi REGISTRATION FEES US$ 4,950/ - per participant This fee is inclusive of Documentation, Lunch and Refreshments MODE OF PAYMENT Please invoice my company Please invoice me Cheue payable to PetroKnowledge Limited WAYS TO REGISTER T: F: E: info@petroknowledge.com W: HOTEL ACCOMMODATION Hotel accommodation is not included in the Registration Fee. A reduced corporate rate and a limited number of rooms are available for attendees wishing to stay at the hotel venue. Please make your reuest for accommodation at least 3 weeks prior to the commencement of the course. CERTIFICATION A Certificate of Completion will only be awarded to those delegates who attend the entire course Training & Development Services for the Oil & Gas Industry PetroKnowledge Limited P. O. Box Abu Dhabi, U.A.E. CANCELLATIONS & SUBSTITUTIONS You must notify the Registrar of cancellations at least 2 weeks before a scheduled seminar in order to be eligible for a credit. If you cannot attend, you may send a replacement from your organisation at no charge. There is a $250 handling charge for all cancellations or rescheduling. We reserve the right to cancel a seminar due to low enrolment. All registrants will be notified in advance and a full refund will be provided upon reuest. DISCLAIMER Circumstances beyond the control of PetroKnowledge may necessitate postponement, change of venue or substitution of the Instructor. As such, PetroKnowledge reserves the right to implement such amendments.