GRI reference table. General Standard Disclosures. Strategy and analysis. Organizational Profile

Transcription

1 GRI reference table General General Disclosures Strategy and analysis G4-1 Statement from the most senior decision-maker CEO statement 6-7 Profile, mission and strategy 8-10 Operational leadership People leadership Notes to Sustainability performance G4-2 Description of key impacts, risks, and opportunities CEO statement 6-7 Organizational Profile G4-3 Name of the organization Koninklijke Vopak N.V. ('Royal Vopak') Leading assets in leading locations Operational leadership People leadership Notes to Sustainability performance Our response to climate change G4-4 Primary brands, products, and services Profile, mission and strategy 8-10 G4-5 Location of headquarters Westerlaan 10, 3016 CK, Rotterdam Business environment Leading assets in leading locations Vopak Annual Report

2 General G4-6 Number of countries where the organization operates, and names of countries where either the organization has significant operations or that are specifically relevant to the sustainability topics in the report Vopak at a glance 4 Profile, mission and strategy 8-10 Website: G4-7 Nature of ownership and legal form Shareholder information G4-8 Markets served (including geographic breakdown, sectors served, and types of customers and beneficiaries) Profile, mission and strategy 8-10 Business environment Leading assets in leading locations Key developments per division G4-9 Organization scale (number of employees and operations, Revenues, Capitalization, Quantity of products or services provided) G4-10 a. The total number of employees by employment contract and gender b. The total number of permanent employees by employment type and gender c. The total workforce by employees and supervised workers and by gender d. The total workforce by region and gender e. Whether a substantial portion of the organization s work is performed by workers who are legally recognized as self-employed, or by individuals other than employees or supervised workers, including employees and supervised employees of contractors f. Significant variations in employment numbers (such as seasonal variations in employment in the tourism or agricultural industries) G4-11 Percentages of total employees covered by collective bargaining agreements Vopak at a glance 4 Key figures 5 a-b. Total number of employees by employment contract is currently unavailable. During 2016, we have decided to replace our HR digital platform, which enables us to report on this after implementation from 2017 c. Not material for gender on contractors. In our stakeholder engagement 2016, we were informed by our stakeholders that it is not material to them to report on gender of contractors (supervised workers) d-e. Note 10. Diversity f. Vopak's employment numbers are not subject to seasonal variations. Variations in employment numbers are mainly the result of acquisitions, divestments and large construction projects for contractors (supervised workers) Note 10. Diversity G4-12 Description of the organization's supply chain Profile, mission and strategy 8-10 Storing vital products with care Vopak Annual Report

3 General G4-13 Significant changes during the reporting period regarding the organization s size, structure, ownership, or supply chain, including: - Changes in the location of, or changes in, operations, including facility openings, closings, and expansions - Changes in the share capital structure and other capital formation, maintenance, and alteration operations - Changes in the location of suppliers, the structure of the supply chain, or in relationships with suppliers, including selection and termination Report of the Executive Board Leading assets in leading locations G4-14 Whether and how the precautionary approach or principle is addressed by the organization CEO statement 6-7 Profile, mission and strategy 8-10 Storing vital products with care Note 2. Process safety Note 3. Application of best practices Note 4. VOC emissions Note 5. Soil and groundwater pollution Note 6. Water pollution G4-15 Externally developed economic, environmental and social charters, principles or other initiatives to which the organization subscribes or it endorses G4-16 Memberships of associations and national or international advocacy organizations in which the organization: - Holds a position on the governance body - Participates in projects or committees - Provides substantive funding beyond routine membership dues - Views membership as strategic People leadership Note 3. Application of best practices 71 Vopak Annual Report

4 General Identified Material Aspects and Boundaries G4-17 a. All entities included in the organization s consolidated financial statements or equivalent documents b. Whether any entity included in the organization s consolidated financial statements or equivalent documents is not covered by the report Note 8.11 Principle subsidiaries, joint ventures and associates (in Consolidated Financial Statements) Reporting scope G4-18 a. Process for defining the report content and the Aspect Boundaries b. Implementation of the Reporting Principles for Defining Report Content Stakeholder engagement and materiality assessment Reporting scope and as included in this GRI G4 reference table Vopak G4-19 All the material Aspects identified in the process for defining reporting content G4-20 For each material Aspect, the Aspect Boundary within the organization, as follows: - Whether the Aspect is material within the organization - If the Aspect is not material for all entities within the organization, report either: - The list of entities or groups of entities included in G4-17 for which the Aspect is not material - The list of entities or groups of entities included in G4-17 for which the Aspects is material - Any specific limitation regarding the Aspect Boundary within the organization G4-21 For each material Aspect, the Aspect Boundary outside the organization, as follows: - Whether the Aspect is material outside of the organization - If the Aspect is material outside of the organization, identify the entities, groups of entities or elements for which the Aspect is material. In addition, describe the geographical location where the Aspect is material for the entities identified - Any specific limitation regarding the Aspect Boundary outside the organization Stakeholder engagement and materiality assessment Reporting scope Reporting scope and as included in this GRI G4 reference table Vopak 2016 Reporting scope and as included in this GRI G4 reference table Vopak G4-22 Effect of any restatements of information provided in previous reports, and the reasons for such restatements G4-23 Significant changes from previous reporting periods in the Scope and Aspect Boundaries Vopak Annual Report

5 General Stakeholder engagement G4-24 List of stakeholder groups engaged by the organization Materiality assessment process G4-25 Basis for identification and selection of stakeholders Materiality assessment process G4-26 Organization s approach to stakeholder engagement, including frequency of engagement by type and by stakeholder group, and an indication of whether any of the engagement was undertaken specifically as part of the report preparation process G4-27 Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. Report the stakeholder groups that raised each of the key topics and concerns Materiality assessment process Materiality assessment process Report Profile G4-28 Reporting period (such as fiscal or calendar year) for information provided G4-29 Date of most recent previous report (if any) 17 February 2017 (2015 report: 26 February 2016) G4-30 Reporting cycle (such as annual, biennial) G4-31 Provide the contact point for questions regarding the report or its contents Contact us 223 G4-32 a. Report the 'in accordance' option the organization has chosen b. Report the GRI Content Index for the chosen option c. Report the reference to the External Assurance Report, if the report has been externally assured G4-33 a. Report the organization's policy and current practice with regard to seeking external assurance for the report b. If not included in the assurance report accompanying the sustainability report, report the scope and basis of any external assurance provided c. Report the relationship between the organization and the assurance providers d. Report whether the highest governance body or senior executives are involved in seeking assurance for the organization's sustainability report a. b. This GRI G4 reference table Vopak 2016 c. Assurance report of the independent auditor Vopak Annual Report

6 General Governance G4-34 The governance structure of the organization, including committees of the highest governance body. Identify any committees responsible for decision-making on economic, environmental and social impacts CEO statement 6-7 Governance, risk and compliance G4-35 The process of delegating authority for economic, environmental and social topics from the highest governance body to the senior executives and other employees CEO statement 6-7 Governance, risk and compliance G4-36 Whether the organization has appointed an executive-level position or positions with responsibility for economic, environmental and social topics, and whether post holders report directly to the highest governance body CEO statement 6-7 Governance, risk and compliance G4-37 Processes for consultation between stakeholders and the highest governance body on economic, environmental and social topics If consultation is delegated, describe to whom and any feedback processes to the highest governance body G4-38 The composition of the highest governance body and its committees by: - Executive or non-executive - Independence - Tenure on the governance body - Number of each individual s other significant positions and commitments, and the nature of the commitments - Gender - Membership of under-represented social groups - Competences relating to economic, environmental and social impacts - Stakeholder representation G4-39 Whether the Chair of the highest governance body is also an executive officer (and, if so, his or her function within the organization s management and the reasons for this arrangement) Stakeholder engagement and materiality assessment Governance, risk and compliance Supervisory Board members Supervisory Board members Vopak Annual Report

7 General G4-40 The nomination and selection processes for the highest governance body and its committees, and the criteria used for nominating and selecting highest governance body members, including: - Whether and how diversity is considered - Whether and how independence is considered - Whether and how expertise and experience relating to economic, environmental and social topics are considered - Whether and how stakeholders (including shareholders) are involved G4-41 Processes for the highest governance body to ensure conflicts of interest are avoided and managed Whether conflicts of interest are disclosed to stakeholders, including, as a minimum: - Cross-board membership - Cross-shareholding with suppliers and other stakeholders - Existence of controlling shareholder - Related party disclosures G4-42 The highest government body' and senior executives roles in the development, approval and updating of the organization's purpose, value or mission statements, strategies, policies and goals related to economic, environmental and social impacts Supervisory Board members Supervisory Board members Supervisory Board members G4-43 Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization s strategy on economic, environmental, and social topics Supervisory Board members G4-44 a. Processes for evaluation of the highest governance body s performance with respect to governance of economic, environmental and social topics. Report whether such evaluation is independent or not, and its frequency. Report whether such evaluation is a self-assessment b. Actions taken in response to evaluation of the highest governance body s performance with respect to governance of economic, environmental and social topics, including, as a minimum, changes in membership and organizational practice Vopak Annual Report

8 General G4-45 a. Highest governance body s role in the identification and management of economic, environmental and social impacts, risks, and opportunities. Include the highest governance body s role in the implementation of due diligence processes b. Whether stakeholder consultation is used to support the highest governance body s identification and management of economic, environmental and social impacts, risks, and opportunities G4-46 Highest governance body s role in reviewing the effectiveness of the organization s risk management processes for economic, environmental and social topics Supervisory board report G4-47 The frequency of the highest governance body s review of economic, environmental and social impacts, risks, and opportunities In 2016, the Supervisory Board discussed a number of recurring topics at each meeting. These topics included safety and health, environmental and other sustainability topics; the Company's operational and financial objectives and financial performance; pensions; financing of the company; financial reports and succession planning for senior management G4-48 The highest committee or position that formally reviews and approves the organization s sustainability report and ensures that all material Aspects are covered G4-49 The process for communicating critical concerns to the highest governance body G4-50 The nature and total number of critical concerns that were communicated to the highest governance body and the mechanism(s) used to address and resolve them Notes to Sustainability performance Vopak Annual Report

9 General G4-51 a. Remuneration policies for the highest governance body and senior executives for the below types of remuneration: - Fixed pay and variable pay: performance-based pay, equity-based pay, bonuses and deferred or vested shares - Sign-on bonuses or recruitment incentive payments - Termination payments - Clawbacks - Retirement benefits, including the difference between benefit schemes and contribution rates for the highest governance body, senior executives, and all other employees b. How performance criteria in the remuneration policy relate to the highest governance body s and senior executives economic, environmental and social objectives G4-52 The process for determining remuneration. Whether remuneration consultants are involved in determining remuneration and whether they are independent of management. Any other relationships which the remuneration consultants have with the organization G4-53 How stakeholders views are sought and taken into account regarding remuneration, including the results of votes on remuneration policies and proposals, if applicable G4-54 Ratio of the annual total compensation for the organization s highest-paid individual in each country of significant operations to the median annual total compensation for all employees excluding the highest-paid individual) in the same country G4-55 Ratio of percentage increase in annual total compensation for the organization s highest-paid individual in each country of significant operations to the median percentage increase in annual total compensation for all employees (excluding the highest-paid individual) in the same country Remuneration report Remuneration report Not applicable, see Stakeholder engagement and materiality assessment Note 11. Talent attraction and retention Note 11. Talent attraction and retention Vopak Annual Report

10 General Ethics and Integrity G4-56 Organization s values, principles, standards and norms of behavior such as codes of conduct and codes of ethics People leadership G4-57 The internal and external mechanisms for seeking advice on ethical and lawful behavior, and matters related to organizational integrity, such as helplines or advice lines G4-58 The internal and external mechanisms for reporting concerns about unethical or unlawful behavior, and matters related to organizational integrity, such as escalating through line management, whistleblowing mechanisms or hotlines Vopak Annual Report

11 Specific Disclosures description Details/Reference Page Specific Disclosures Occupational health and safety Inside: all employees working at our entities within the sustainability reporting scope as explained in the section Reporting scope Outside: neighbors and local communities, authorities, all contractors working at our entities within the sustainability reporting scope as explained in the section Reporting scope (third-parties are excluded) DMA CEO statement 6-7 Operational leadership WeConnect stories 15, 54, 56, 67, 79, 97 Remuneration report G4-LA5 Percentage of total workforce and represented in formal joint management-worker health and safety committees that help monitor health and safety programs a. Report the level at which each formal joint management-worker health and safety committee typically operates within the organization b. Report the percentage of the total workforce represented in formal joint management-worker health and safety committees Operational leadership Safety committees are organized on a terminal level at all terminals. All levels of employees and contractors can be represented though these committees. This percentage is considered not to be relevant to report as safety is, and will always be, our top priority. This is applicable to all employees and contractors G4-LA6 G4-LA7 Type of injury and rates of injury, occupational diseases, lost days, and absenteeism and work related fatalities, by region and by gender a. Report types of injury, injury rate (IR), occupational diseases rate (ODR), lost day rate (LDR), absentee rate (AR) and work-related fatalities, for the total workforce (that is, total employees plus supervised workers), by: - Region - Gender b. Report types of injury, injury rate (IR), occupational diseases rate (ODR), lost day rate (LDR), absentee rate (AR) and work-related fatalities for independent contractors working on-site to whom the organization is liable for the general safety of the working environment, by: - Region - Gender c. Report the system of rules applied in recording and reporting accident statistics Workers with high incidence or high risk of diseases related to their occupation a. Report whether there are workers who are involved in occupational activities who have a high incidence or high risk of specific diseases Operational leadership Note 1. Occupational health and safety We do not differentiate on gender in relation to the treatment of personal injuries Note 1. Occupational health and safety Vopak Annual Report

12 Specific Disclosures description Details/Reference Page G4-LA8 Health and safety topics covered in agreements with trade unions a. Report whether formal agreements (either local or global) with trade unions cover health and safety b. If yes, report the extent, as a percentage, to which various health and safety topics are covered by these agreements Health and safety topics are part of the collective labor agreements. However, we store vital products with care, whereby safety is, and will always be, our top priority. This is applicable to all employees and contractors. Therefore deemed as not relevant to report the percentage to which health and safety topics are covered by agreements with trade unions. Specific Disclosures description Details/Reference Page Process safety Inside: all entities within the sustainability reporting scope as explained in the section Reporting scope, according to API RP 754 This includes third-party incidents at these entities Outside: neighbors and local communities and authorities DMA Operational leadership G4-OG13 Number of Process safety events, by business activity 1. Report number of Tier 1 process safety events with narrative per API RP 754 definitions and reported per business activity (refining, upstream, etc.) 2. Report number of Tier 2 process safety events with narrative per API RP 754 definitions and reported per business activity (refining, upstream, etc.) 3. Report on asset integrity monitoring and maintenance program, including progress against actions identified Operational leadership Note 2. Process safety 70 Note 3. Application of best practices 71 Application of best practices Inside: all entities within the sustainability reporting scope as explained in the section Reporting scope Outside: Suppliers and contractors DMA Operational leadership Note 3. Application of best practices 71 Vopak Annual Report

13 Specific Disclosures description Details/Reference Page VOC emissions Inside: the entities within the sustainability reporting scope as explained in the section Reporting scope that have to adhere to local legislation Outside: neighbors and local communities, authorities and customers DMA Operational leadership DMA Indicator based on G4-EN21 NO x, SO x and other significant air emissions a. Report the amount of significant air emissions, in kilograms or multiples for each of the following: - NO x - SO x - Volatile organic compounds (VOC) - Other standard categories of air emissions identified in relevant regulations b. Report standards, methodologies, and assumptions used c. Report the source of the emission factors used Note 4. VOC emissions 72 Soil and groundwater pollution Inside: all entities within the sustainability reporting scope as explained in the section Reporting scope. This includes third-party incidents at these entities Outside: neighbors and local communities, authorities and NGOs DMA Operational leadership Indicator based on G4-EN24 Total number and volume of reportable spills (to soil and groundwater) a. Report the total number and total volume of recorded reportable spills b. Report the details on the higher volume reportable spills c. Report the impacts of significant spills Note 5. Soil and groundwater pollution 73 Water pollution Inside: all entities within the sustainability reporting scope as explained in the section Reporting scope. This includes third-party incidents at these entities Outside: neighbors and local communities, authorities and NGOs DMA Operational leadership Note 6. Water pollution 73 Indicator based on G4-EN24 Total number and volume of reportable spills (to sewage and surface water) a. Report the total number and total volume of recorded reportable spills b. Report the details on the higher volume reportable spills c. Report the impacts of significant spills Note 6. Water pollution 73 Vopak Annual Report

14 Specific Disclosures description Details/Reference Page CO 2 emissions Inside: all entities within the sustainability reporting scope as explained in the section Reporting scope Outside: all neighbors and local communities, authorities and NGOs DMA Operational leadership Indicator based on G4-EN15 Indicator based on G4-EN16 Direct CO 2 emissions (Scope 1) a. Report gross direct (Scope 1) CO 2 emissions in metric tons b. Report standards, methodologies, and assumptions used c. Report the source of the emission factors used d. Report the chosen consolidation approach for emissions (equity share, financial control, operational control) Energy indirect CO 2 emissions (Scope 2) a. Report gross energy indirect (Scope 2) CO 2 emissions in metric tons b. Report gases included in the calculation, if available c. Report standards, methodologies, and assumptions used d. Report the source of the emission factors used e. Report the chosen consolidation approach for emissions (equity share, financial control, operational control) Note 7. CO 2 emissions Note 7. CO 2 emissions Vopak Annual Report

15 Specific Disclosures description Details/Reference Page (Cyber) security threats Inside: all entities within the sustainability reporting scope as explained in the section Reporting scope Outside: in particular authorities and customers DMA Operational leadership Note 8. (Cyber) security threats 75 G4-PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data a. Report the total number of substantiated complaints received concerning breaches of customer privacy, categorized by: - Complaints received from outside parties and substantiated by the organization - Complaints from regulatory bodies b. Report the total number of identified leaks, thefts, or losses of customer data c. If the organization has not identified any substantiated complaints, a brief statement of this fact is sufficient Note 8. (Cyber) security threats 75 Business ethics and integrity Inside: all entities within the sustainability reporting scope as explained in the section Reporting scope Outside: neighbors and local communities, authorities, NGOs, financial and capital markets and business partners DMA Note 9. Business ethics and integrity Corporate governance G4-EN29 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations a. Report significant fines and non-monetary sanctions in terms of: - Total monetary value of significant fines - Total number of non-monetary sanctions - Cases brought through dispute resolution mechanisms b. If the organization has not identified any non-compliance with laws or regulations, a brief statement of this fact is sufficient Note 9. Business ethics and integrity Vopak Annual Report

16 Specific Disclosures description Details/Reference Page G4-SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations a. Report significant fines and non-monetary sanctions in terms of: - Total monetary value of significant fines - Total number of non-monetary sanctions - Cases brought through dispute resolution mechanisms b. If the organization has not identified any non-compliance with laws or regulations, a brief statement of this fact is sufficient c. Report the context against which significant fines and non-monetary sanctions were incurred Note 9. Business ethics and integrity Our responsibility towards taxation G4-PR9 G4-SO3 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services a. Report total monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services b. If the organization has not identified any non-compliance with laws or regulations, a brief statement of this fact is sufficient Total number and percentage of operations assessed for risks related to corruption and the significant risks identified a. Report the total number and percentage of operations assessed for risks related to corruption b. Report the significant risks related to corruption identified through the risk assessment Note 9. Business ethics and integrity Operational leadership G4-SO4 Communication and training on anti-corruption policies and procedures a. Report the total number and percentage of governance body members that the organization s anti-corruption policies and procedures have been communicated to, broken down by region b. Report the total number and percentage of employees that the organization s anti-corruption policies and procedures have been communicated to, broken down by employee category and region c. Report the total number and percentage of business partners that the organization s anti-corruption policies and procedures have been communicated to, broken down by type of business partner and region d. Report the total number and percentage of governance body members that have received training on anti-corruption, broken down by region e. Report the total number and percentage of employees that have received training on anti-corruption, broken down by employee category and region Internal control and risk management Information to report this in a meaningful manner is currently unavailable. We aim to report on this as from Vopak Annual Report

17 Specific Disclosures description Details/Reference Page G4-SO5 Diversity Confirmed incidents of corruption and actions taken a. Report the total number and nature of confirmed incidents of corruption b. Report the total number of confirmed incidents in which employees were dismissed or disciplined for corruption c. Report the total number of confirmed incidents when contracts with business partners were terminated or not renewed due to violations related to corruption d. Report public legal cases regarding corruption brought against the organization or its employees during the reporting period and the outcomes of such cases Note 9. Business ethics and integrity Inside: all employees working at our entities within the sustainability reporting scope as explained in the section Reporting scope Outside: not material G4-DMA People leadership G4-LA12 Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity a. Report the percentage of individuals within the organization s governance bodies in each of the following diversity categories: - Gender - Age group: under 30 years old, years old, over 50 years old - Minority groups - Other indicators of diversity where relevant b. Report the percentage of employees per employee category in each of the following diversity categories: - Gender - Age group: under 30 years old, years old, over 50 years old - Minority groups - Other indicators of diversity where relevant Executive Board members 12 Report of the Executive Board Note 10. Diversity Supervisory Board members Vopak Annual Report

18 Specific Disclosures description Details/Reference Page Talent attraction and retention Inside: all entities within the sustainability reporting scope as explained in the Section Reporting scope Outside: authorities, customers, neighbors and local communities and business partners (excluding contractors) DMA People leadership Note 11. Talent attraction and retention G4-LA1 G4-LA2 Total number and rates of new employee hires and employee turnover by age group, gender and region Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant locations of operation Note 11. Talent attraction and retention Not applicable, as benefits are proportionally provided to all employees. G4-LA3 Return to work and retention rates after parental leave, by gender This indicator is not considered as useful to Talent attraction and retention. G4-LA9 Average hours of training per year per employee by gender and employee category a. Report the average hours of training that the organization s employees have undertaken during the reporting period, by: - Gender - Employee category Note 11. Talent attraction and retention We do not differentiate on gender in training of our employees. During 2016, we have decided to replace our HR digital platform, which enables us to report on this in detail (including Global HQ as currently unavailable) after implementation from G4-LA10 G4-LA11 Programs for skill management and lifelong learning that support the continued employability of employees and assist them in managing career endings a. Report on the type and scope of programs implemented and assistance provided to upgrade employee skills b. Report on the transition assistance programs provided to facilitate continued employability and the management of career endings resulting from retirement or termination of employment Percentage of employees receiving regular performance and career development reviews, by gender and employee category a. Report the percentage of total employees by gender and by employee category who received a regular performance and career development review during the reporting period Operational leadership During 2016, we have decided to replace our HR digital platform, which enables us to report on this in detail after implementation from People leadership Vopak Annual Report

19 Specific Disclosures description Details/Reference Page Financial performance Inside: all entities within the sustainability reporting scope as explained in the section Reporting scope Outside: in particular financial and capital markets G4-DMA CEO statement Executive Board report G4-EC1 Direct economic value generated and distributed Vopak at a glance 4 Key figures 5 Vopak's responsibility towards taxation G4-EC2 Financial implications and other risks and opportunities for the organization s activities due to climate change Information sector specific disclosures is currently unavailable in a meaningful manner. We aim to report on this as from Our response to climate change G4-EC3 Coverage of the organization's defined benefit plan obligations Note 8.4 Pensions and other employee benefits in the Consolidated Financial Statements G4-EC4 Financial assistance received from government Information to report this in a meaningful manner is currently unavailable. We aim to report on this as from Vopak Annual Report