JOB DESCRIPTION FRIENDS OF QUARRY HILL NATURE CENTER; a not-for-profit 501(c)3

Transcription

1 JOB DESCRIPTION FRIENDS OF QUARRY HILL NATURE CENTER; a not-for-profit 501(c)3 JOB TITLE: Visitor center receptionist and office clerical REPORTS TO: Executive Director SCHEDULE: Full-time; occasional weekends, evenings and special events (specifically, but not limited to, Fall Festival, Creatures of the Night and bi-yearly exhibits) Daily work hours are: 8:45am - 5:15pm (Sept. May); 8:15am - 4:45pm (June-August) WORK ENVIRONMENT: Quarry Hill Nature Center is a very busy and fast-paced work environment. The front office can be subject to loud noises and frequent interruptions throughout the day. This position is responsible for contact with a wide variety of audiences, and responding to a diverse range of questions including basic park information and programming, rental requests and nature inquiries. JOB OBJECTIVES: Visitor center reception and office clerical is a key facet of the Nature Center s day to day operations. Quarry Hill Nature Center is a fast-paced environment enjoying over 100,000 visitors each year. The main responsibility of this customer service position is to positively represent the Nature Center by greeting and assisting visitors, answering phones, registering participants for classes, booking rentals, invoicing clients, answering questions, responding to general s and directing callers to the appropriate person and managing the overall office organization. JOB RESPONSIBILITIES AND DUTIES: Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position. A. Primary Duties Communicate with the public using a positive, problem-solving attitude. Answer phones, greet visitors, answer questions and respond to s Coordinate and oversee registration for all public classes and programs Manage Summer Nature Camp registrations and database Schedule all classes for ISD 535 with district secretaries and coordinate bus schedules when necessary Work with school district purchasing department to order supplies Schedule day and evening building and pavilion usage for school classes, organizations, and individuals and resolve conflicts as needed Invoice individuals/organizations for programs or building rentals Maintain daily activity calendar B. Additional Duties Balance front desk cash drawer at the end of each business day and handle daily cash transactions Open and distribute daily mail Coordinate staff meeting agendas and record minutes

2 Additional duties continued Assist in implementing all events such as Fall Festival, Creatures of the Night, Earth Day, bi-yearly exhibits and other events Maintain staff keys and order supplies Oversee gift shop items, inventory and purchasing Assist staff as necessary Perform additional duties as assigned POSITION REQUIREMENTS 3-5 years experience working in a fast-paced office, retail or related field environment Familiarity and experience with QuickBooks and Microsoft Office software including Word, Excel, Access, and Outlook. A positive, problem-solving attitude at all times Ability to perform a variety of activities simultaneously, with interruptions Maintain focus and productivity even during busy and sometimes noisy conditions Possess and utilize strong organizational and written and verbal communication skills Ability and desire to interact with youth, families and adults including large groups of children Occasional evening and weekend work as necessary. DESIRED QUALITIES Familiarity with Quarry Hill Park and Nature Center Basic knowledge of the natural sciences, plant and animals, and/or a desire and willingness to learn more SALARY & BENEFITS: This position is offered by the Friends of Quarry Hill Nature Center, a not-for-profit 501(c)3 organization. Salary commensurate with experience. Starting hourly range of $11 - $14/hr 2% of salary contributed to SIMPLE IRA plan 4 paid holidays Sick leave Paid staff development This job description is not intended to be all-inclusive. The visitor center receptionist/ office clerical position will also perform other reasonable related business duties as assigned by the Executive Director. The Executive Director reserves the right to change job responsibilities, duties and hours as needs prevail. APPLICATION TIMELINE Applications received by May 29, 2018 will be given primary consideration. Position will be posted until filled. QUESTIONS Questions about this position should be directed to: Pamela Meyer pameyer@qhnc.org Executive Director Quarry Hill Nature Center 701 Silver Creek Rd NE., Rochester, MN 55906

3 701 Silver Creek Rd. NE Rochester, MN Ph: (507) Fax: (507) Friends of Quarry Hill Nature Center Application for Visitor Receptionist / Office Clerical We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. Please complete the following application and attach a current resume. Completed applications may be mailed to the Nature Center or dropped off at the visitor office. Position(s) Applied for: Visitor Receptionist / Office Clerical Date of Application: Last Name, First Name and Middle initial: Address: City, Zip: State: Zip Code: Telephone #(s) including area codes: Address: How did you hear about this employment opportunity? Have you ever filed an application with us before? YES NO If yes, what year: Have you ever been employed at Quarry Hill before? YES NO If yes, when to when? Do any of your friends or relatives work here? YES NO Are you currently employed? YES NO May we contact your present employer? YES NO Are you prevented from lawfully becoming employed in this country because of Visa or Immigration Status? (Proof of citizenship or immigration status will be required upon employment) YES NO First date available for work:

4 Quarry Hill Nature Center _ - Application for Employment Page 2 Education: High School Attended (name and location): Last School Attended/Attending: Area of major emphasis: Present class status or degrees received: Employment Experience: Start with your present or last job. Include any job-related military service assignments and volunteer activities. You may exclude organizations which indicate race, color, religion, gender, national origin, disabilities or other protected status.

5 Quarry Hill Nature Center _ - Application for Employment Page 3 Please list professional, trade, business or civic activities and offices held. You may exclude membership which would reveal gender, race, religion, national origin, age, ancestry, disability and other protected status. Technology skills: (check all that apply) QuickBooks Database / spreadsheets Desktop publishing Microsoft Office Other: Qualifications: Please summarize what job related skills and other qualifications that you believe make you an ideal candidate for this position. (You may write below or attach a one-page typed summary for this portion)

6 Certifications: Standard First Aid certifications are required for all staff positions. Page 4 Are you currently certified in First Aid? YES NO If YES, please type the certifying organization (ie Red Cross) and the expiration date below. If NO, do you understand that being hired by Quarry Hill is conditional upon you obtaining a First Aid certification at your own expense? YES NO Do you posses any other job related certifications? YES NO If YES, please list below: References: Name & Title: Phone #: Address: Address: Organization & position, or acquaintance: Name & Title: Phone #: Address: Address: Organization & position, or acquaintance: Name & Title: Phone #: Address: Address: Organization & position, or acquaintance:

7 Quarry Hill Nature Center _ - Application for Employment Page 5 Applicant's Statement I certify that answers given herein are true and complete. I authorize investigation of all statements contained in this application for employment as may be necessary in arriving at an employment decision. This application for employment shall be considered active for a period of time not to exceed 45 days. Any applicant wishing to be considered for employment beyond this time period should inquire as to whether or not applications are being accepted at that time. I hereby understand and acknowledge that, unless otherwise defined by applicable law, any employment relationship with this organization is of an "at will" nature, which means that the Employee may resign at any time and the Employer may discharge Employee at any time with or without cause. It is further understood that this "at will" employment relationship may not be changed by any written document or by conduct unless such a change is specifically acknowledged in writing by an authorized executive of this organization. In the event of employment, I understand that false or misleading information given in my application or interview(s) may result in discharge. I understand, also, that I am required to abide by all rules and regulations of the employer. Signature of Applicant Date