Building a Partnership for Action The Coventry Experience

Transcription

1 Building a Partnership for Action The Coventry Experience David Galliers, Coventry Partnership Manager Manager Learning to Deliver Programme

2 Identifying the Partners Politicians Council Officers Health Services Police Careers Service Employment Service College University Fire Service Voluntary Organisations Community Groups Private Sector (Jaguar Cars, Peugeot, Elect. Company) Chief Executive Level Initiative inspired by Council Leader Idea adopted by Government A strategic body Accountable to each other & citizens We can t solve the problem (s) alone

3 Leadership Leading a partnership is different! It involves Negotiation Trust Seeing the bigger picture Networking Listening to partners views and needs Strategic visioning Leading through others Leading from behind!

4 Year Funding Funding Source Planning Performance Management 1 None None Vision & objectives None 2 1 million euros p.a. Council Vision & objectives Little 3 3 million euros p.a. Government Vision, objectives & outputs Financial Management only 4 3 million euros p.a. Government Vision, objectives, outcomes & targets Financial & Project Management 5 3 million euros p.a. 220,000 euros p.a. Government Partners Vision, objectives, outcomes & targets set by government Financial & Project management + outcome measures across city 6 3 million euros p.a. 220,000 euros p.a. Government Partners Vision, objectives, outcomes & core targets set by government Financial & Project management + outcome measures across city + research 7 3 million euros p.a. 220,000 euros p.a. 8 3 million euros p.a. 220,000 euros p.a. Government Partners Government Partners Vision, objectives, outcomes & local targets and national targets agreed through Local Area Agreement & Strategic Plan (450) Vision, objectives, outcomes & local targets (200) and national targets (35) agreed through Local Area Agreement. Financial & Project management + outcome measures across city + research Financial & Project management + outcome measures across city + research

5 Communities of Interest Partnership Boards Children & young people People with mental health problems People with physical & sensory Impairment People with learning disabilities Older people Underpinning Themes Equalities & Communities Neighbourhood s Vision: Each person in Coventry will Be healthy Keep safe Be Active & Enjoy Make a positive contribution Realise Economic Wellbeing Have supportive friends and family Strategic Themes Environmen t Community Safety Learning & Training Housing Culture Health & Well-being Jobs & Economy

6 Themes, Outcomes & Measures

7 A Strategic Plan Raising our game = Improving services in our city Closing the gap = reducing inequality and poverty

8 Accountability Communitie s of Interest Neighbourhood s Delivery National & Regional Governme nt Finance & Delivery Finance & Delivery Local Governme nt Finance & Delivery Partner Orgs.

9 Internal Accountability By 2010, there we will be fewer households in priority neighbourhoods and communities with nobody in paid employment By 2010, people in Coventry will be enjoying healthier lives and will live longer in the future Crime will have reduced by 20% in our priority neighbourhoods By 2010, the number of adults living in our priority neighbourhoods accessing and succeeding in education will have risen faster than the rest of the city

10 Reporting (People worried about crime)

11 Identifying Needs and Impact 3 approaches Analysis by geography Resident perception Community Research

12 Neighbourhood Analysis

13 Resident Perception Annual Quality of Life Survey Cross city survey of 1,200 residents Looking at life in deprived neighbourhoods compared with the rest of the city. Door to door survey asking questions related to jobs, housing, health, environment, crime etc Gives a snapshot of issues to address Helps to assess whether the Partnership is closing the gap

14 Community Research Two staff recruited from target neighbourhoods Trained by Warwick University Undertake activities which identify impact of activities, local needs and resident perceptions through: Street survey In depth interviews Focus groups Training workshop House hold surveys Community profile Evaluation reports Data analysis using dedicated software Specialist help with developing evaluation specification and designs

15 Activities All activities linked with Strategic Plan outcome Performance Measure A specific neighbourhood/community A strategic theme group Funded through external and mainstream money Originally run by partnership (many small activities), now commissioned by partnership (less but more impact).

16 Environmental Rangers Examples to reduce anti-social behaviour, eye-sores and the frequency and risk of secondary fires. This is done by employing environmental rangers to patrol three priority neighbourhoods and to provide a direct response service to deal with fly-tipping, dumped cars and other items, indirectly benefiting 22,215 people Translation Services This aims to improve translation services by taking a Partnership wide approach to service delivery. It will do this by commissioning a feasibility study using external consultants and getting partnership wide agreement to any recommendations prior to implementation. Jobs Bus The Jobs Bus takes employment agency staff to deprived neighbourhoods and helps them to fill in application forms for jobs, helps them to access training, provides advice on benefits and helps employers support new employees Health Link Workers This aims to improve health by bridging the gap between health services and local communities. This will be done through recruiting and training 32 unemployed residents from within priority neighbourhoods to be health link workers Stoke Aldermoor Renewal This aims to improve the quality of life in Stoke Aldermoor by adding value to existing services. This will be done through a multi-agency one-stop shop facility and "clean" and "safe" themed strategies. There will also be a learning programme for local staff and a fixed-term neighbourhood manager will be appointed

17 Example of a Commissioned Activity Shared Resources: Staff Accommodation Administrators Leaflets Telephones Outcomes: Improve health Involve community Reduce crime Clean streets

18 Commissioning the Community

19 Capacity Building Recognition (government & Coventry) of skills gap in relation to: Leadership Project Management Performance Management Research & Evaluation Knowledge of communities Working with other agencies Etc etc etc Voluntary Sector involvement Governance and accountability And the need to develop such skills in: Politicians Public Sector Senior Managers Front Line Staff Community Leaders Costly to develop and run programme in each partnership and much duplication of effort Difficult to assess need if activities are run nationally & very uncoordinated Preferred model being developed in England is focussed on the regions Funds from central government Provided through a regional partnership Based upon needs identified through self assessment Collaborative learning through Action Learning Sets (Peer Reviews, Study Visits, Peer Challenge, Problem Solving) In the West Midlands area of UK, all 38 partnerships involved Focus is better delivery of the Local Area Agreement

20 Learning 2 Deliver in the West Midlands Regional Governme nt Self Assessment & review Local Strategic Partnershi p Grants ALS Leadership Improvement Projects ALS Planning & Delivery Improvement Projects ALS Data Management Improvement Projects Funding & Support Funding & Support Local Governmen t Association Governmen t Office Regional Observator y Capacity Builders Total annual cost of current programme = 790,000 euros Regional Developme nt Agency Central Governmen t

21 Some Starter Questions What does regional, local and national government need to do to ensure effective partnership work What are the major barriers within the locality which are preventing improved partnership working and how could they be addressed?